Roles & Responsibilities
Develop, implement, and ensure strict adherence to standardized recipe SOPs for all key menu items.
Manage overall kitchen maintenance, including equipment, exhaust systems, refrigeration, gas lines, and hygiene compliance.
Lead, coach, and train kitchen and service teams to achieve high operational standards.
Track and control daily sales, wastage, food cost, and operational expenses effectively.
Address customer feedback, complaints, and quality concerns promptly and professionally.
Take full responsibility for kitchen operations, food quality, staff performance, and discipline.