Total 3 job vacancies by Biryani Concepts Pte. Ltd.

Roles & Responsibilities

Develop, implement, and ensure strict adherence to standardized recipe SOPs for all key menu items.

Manage overall kitchen maintenance, including equipment, exhaust systems, refrigeration, gas lines, and hygiene compliance.

Lead, coach, and train kitchen and service teams to achieve high operational standards.

Track and control daily sales, wastage, food cost, and operational expenses effectively.

Address customer feedback, complaints, and quality concerns promptly and professionally.

Take full responsibility for kitchen operations, food quality, staff performance, and discipline.

Roles & Responsibilities

• Operational Management
  Oversee day-to-day restaurant operations to ensure smooth and efficient service.
  Maintain high standards of food quality, hygiene, cleanliness, and customer service.
  Ensure compliance with NEA, SFA, and MOM regulations and licensing requirements.
• Financial & Business Management
  Prepare and manage budgets, forecasts, and cost control measures.
  Monitor P&L, revenue performance, and implement strategies to meet financial targets.
  Analyse sales reports and customer feedback to improve profitability.
• Staff Management
  Lead, train, and motivate staff across all departments.
  Schedule shifts, manage manpower planning, and oversee hiring processes.
  Conduct performance reviews and implement staff development plans.
• Customer Experience
  Ensure an exceptional guest experience at all times.
  Handle customer feedback and complaints professionally and promptly.
  Promote customer loyalty and implement service improvement initiatives.
• Inventory & Supply Chain
  Oversee procurement, inventory management, and supplier relationships.
  Monitor food cost, wastage, and ensure stock levels are properly maintained.
• Marketing & Brand Management
  Collaborate with marketing teams on promotional activities and campaigns.
  Maintain brand standards and promote the restaurant's image and reputation.

Biryani Concepts Pte. Ltd., a restaurant specializing in biryani and Indian cuisine, is seeking a proactive Sales Manager to oversee and implement sales strategies that support the company’s business growth and market presence. The Sales Manager will be responsible for identifying new business opportunities, developing partnerships with corporate clients and food delivery platforms, managing sales promotions and bulk order opportunities, monitoring sales performance, and preparing sales reports for management. The role also involves coordinating with the marketing and operations teams to promote the restaurant’s products and services, strengthen brand positioning, and ensure the achievement of the company’s overall sales objectives within the competitive food and beverage industry.

Specific Responsibilities

1. Manage customer inquiries for dine-in, takeaway, and delivery services.

2. Coordinate with food delivery platforms (GrabFood, foodpanda) for menu updates and order management.

3. Maintain and update customer database and CRM records.

4. Assist in preparing and updating menus, sales materials, and promotional content.

5. Liaise with kitchen and operations teams to ensure smooth order processing and service coordination.

6. Handle customer feedback and support service recovery processes.

7. Coordinate with the marketing team for promotion planning and execution across platforms.

8. Prepare basic sales activity summaries and customer engagement reports for management review.

9. Support corporate client engagement and maintain business relationships.

Technical Skills and Competencies

1. Knowledge of F&B sales operations and restaurant service workflows.

2. Proficiency in CRM systems for customer data management and tracking interactions.

3. Familiarity with food delivery platforms (GrabFood, foodpanda) and online ordering systems.

4. Ability to manage digital menus, pricing updates, and promotional content across platforms.

5. Understanding of customer service management and service recovery processes.

6. Skills in coordinating with kitchen, operations, and marketing teams for service execution.

7. Competence in preparing sales reports, customer activity summaries, and basic documentation.

8. Knowledge of marketing support activities including in-store and digital promotions.

9. Proficiency in Microsoft Office tools (Excel, Word, email communication, reporting templates).

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.