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Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About Our Company

YY Group Holding is a global conglomerate with a strong track record of innovation and growth. Established in Singapore in 2010, YY Group Holding Limited has since become a leader in its industry, setting benchmarks in service delivery and operational excellence.

We are a data and technology-driven enterprise specialising in on-demand job matching and integrated facilities management services through our subsidiaries. Our innovative approach leverages advanced technology to deliver efficient, effective, and customised solutions for our clients.

As part of our continued business expansion, we are seeking a passionate and driven Recruitment Manager to support our growing workforce needs and strengthen our talent acquisition capabilities across the Group.

The Recruitment Manager is responsible for overseeing the full spectrum of recruitment and talent acquisition activities, including internships, grants administration, and workforce planning across multiple business entities.

This role ensures timely hiring to meet business needs, supports work pass administration, and managing employee engagement & relations, HR policy development, bursary.

Responsibilities

Talent Acquisition

• Lead and manage end-to-end recruitment processes, including manpower planning, job postings, sourcing, screening, interviewing, selection, and onboarding/offboarding coordination.
• Partner with hiring managers to understand staffing needs and provide recruitment strategies aligned with business objectives.
• Develop and maintain talent pipelines through job portals, career fairs, educational institutions, and professional networks.
• Manage and strengthen employer branding initiatives to enhance the Company’s talent attraction and market presence.
• Monitor recruitment metrics and continuously improve hiring efficiency, quality, and candidate experience.

Internship Programmes

• Oversee internship programmes, including coordination with educational institutions, internship recruitment, onboarding, and programme tracking.
• Manage internship grants and ensure compliance with government grant requirements and submission processes.

Grants Administration

• Manage and administer government-related grants and funding schemes relevant to recruitment, training, and workforce development.
• Ensure compliance with grant requirements, proper documentation, timely submissions, and audit readiness.
• Liaise with relevant government agencies and internal stakeholders to maximise funding opportunities.
• Track grant utilisation and prepare reports for management review.

Performance Management

• Support and coordinate the organisation’s performance management cycle, including goal setting, mid-year reviews, and annual appraisals.
• Guide managers on performance evaluation standards and documentation.
• Track performance outcomes and identify development or improvement plans where necessary.
• Support implementation of performance improvement plans (PIPs) and provide HR advisory to managers.

Work Pass Administration

• Oversee and manage work pass applications, renewals, cancellations, and compliance in accordance with relevant employment regulations.
• Ensure proper documentation, timely submissions, and adherence to statutory requirements.

Employee Engagement & Relations

• Support and implement employee engagement initiatives, including employee programmes, recognition initiatives, and talent retention efforts.
• Administer employee bursary programmes, including eligibility assessment, documentation, and coordination.
• Manage and oversee employee grievance handling processes, ensuring concerns are addressed promptly, fairly, and confidentially.
• Assist in drafting, reviewing, updating and implementing HR policies, procedures, and guidelines to ensure compliance with employment laws and organisational requirements.

Team Leadership & Capability Development

• Lead and mentor HR team members in recruitment processes and HR administration.
• Ensure accurate record-keeping, proper documentation, and adherence to HR processes and timelines.
• Other ad-hoc duties as assigned.

Job Requirements

• Degree holder in Human Resources Management or Business Management or related discipline.
• Minimum 4 years of relevant HR experience, preferably with strong exposure to recruitment and talent acquisition.
• Prior experience in leading and managing a team for at least 2 years.
• Well versed with Singapore Employment Act and labour legislation.
• Strong interpersonal skills to work with key decision makers and various levels of employees.
• Familiar with work pass administration and employment regulations.
• Ability to work in a fast-paced and dynamic environment.
• Able to work under pressure and meet datelines.
• Hands-on individual with strong coordination skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements

1. Applicant must willing to perform night shift work and min 3 years of night entertainment working experience

2. Participate in all stage performances

3. To train & guide the stage crew to improve on their performances

4. In charge of planning and selection of performing artiste for specfic event's performances

5. Coordinate & attend all training & rehearsal

6. Source for necessary accessories and props for all performances.

7. Provide additional support as requested by The Management

Position Summary

To represent Spirax Sarco Pte Ltd as the market leader in steam system design, and in providing expertise, solutions and sustainability to our customers. To offer professional customer service in developing long-lasting relationships and partnerships, demonstrating our core values on Safety, Collaboration, Customer Focus, Excellence, Respect and Integrity in our daily work activities.

The successful candidate will utilize consultative selling techniques to uncover customer pain points and utilize steam expertise to align solutions.

We are seeking a highly motivated and detail-oriented Sales Manager to join our team. He/She must achieve orders, sales targets and other objectives by specifying, offering and obtaining orders for Spirax Sarco products to customers in Pharmaceutical Industry sectors, sales channels and product focus as determined by the General Manager.

Basic Duty & Responsibilities

In performing the duties as a Spirax Sarco Sales Engineer, it will be essential to:

Opportunity and Customer Development:

• Responsible for Pharmaceutical Industry sales and business growth.

• Actively pursue new clients

• Promote Spirax Sarco’s product range to an existing cliental base.

• Maintain customer records with database through CRM.

• Recommend and propose steam system services, improvements, upgrades to end-users, EPCs and contractors.

• Negotiation, closing of sale and to conduct product presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

• Generate reports to customers and immediate supervisor.

• Operate as a team player towards a common team goal.

• Optimize penetration in key customers.

• Evaluate customer requirements to map out solutions and recommend and propose steam system services, improvements, and upgrades.

• Develop technical and application knowledge for field applications and on-site implementations.

• Negotiation, closing of sales and conducting sales presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

Sales and Profit Growth:

•  Achieve orders, sales and profit targets set by the General Manager.

• Undertake a business plan for the assigned industrial sector in accordance with set and agreed KPIs and Company standards.

• Complete and submit reports on sales calls, quote volume and values through CRM.

• KPIs at weekly and monthly intervals or as directed by the General Manager.

 Strategic Alignment:

• Be familiar with the company’s strategic objectives.

• Ensure all activities are in line with the company’s overall strategy and objectives.

Business Information and Planning:

• Maintain customer records with databases and proactively plan customer account activities and objectives through CRM.

• Recognize and convey potential areas of opportunity to the marketing and business development teams.

• Generate reports for both customers and immediate supervisor.

• Operate as a team player toward a common team goal.

• Work closely with all supporting departments within Spirax Sarco Pte Ltd to achieve the company’s objectives. This includes Sales & Service Support, Warehouse & Distribution and Finance departments.

• Strictly comply with the Spirax Sarco’s code of conduct, Workplace Safety, Environmental, Legal, Anti-Bribery and Corruption policies & standards.
  

 Qualifications:

• Degree in Engineering or Diploma with relevant experience in Pharmaceutical or Mechanical Engineering background would be an advantage.

• A professional background with 3 to 5 years of experience in steam or relevant industry.

• Proficient computer skills (i.e. Microsoft Office and Dynamics CRM).

• Proven genuine desire to sell and ability to work towards targets and deadlines.

• Knowledge of Digital connected services and/or sustainability is desirable.

• Maintain a current driver’s license and possess own vehicle.

• Willing to travel for business trips (if needed)
  

Experiences:

Demonstrated technical aptitude via education standards, hobbies and/or work experience with relevant client base.

Demonstrated customer service skills and appropriate business presentation.

Proven track record of driving strategic initiatives and achieving results in a fast-paced environment.

Intellectually strong and a fast learner.

Excellent communication, listening and presentation skills.

Strong interpersonal skills, self-motivated and positive work attitude.

Cooperative and proven ability to work in a team environment.

Job Description

Oversee the full spectrum of daily operations in cooked-food manufacturing, including food preparation, production scheduling, packaging and distribution.

Plan and manage production workflow to ensure efficiency, cost control and timely delivery of finished products (e.g. frozen meals, ready-to-eat food products).

Develop and implement Standard Operating Procedures (SOPs) to maintain product consistency and quality control.

Manage procurement of raw materials and coordinate with suppliers to ensure stable supply chain operations.

Supervise and lead production teams, including manpower planning, staff training and performance management.

Oversee inventory management to minimise wastage and optimise stock levels.

Job Requirements

Minimum 3 years of relevant experience in food manufacturing or central kitchen operations, preferably in cooked or frozen food production.

Strong knowledge of food safety regulations, HACCP, and quality assurance systems.

Proven experience in managing production teams and large-scale food preparation processes.

Good understanding of cost control, production planning and supply chain management.

Proficient in Microsoft Office and production reporting systems.

Responsibilities:

• Lead the Quantity Surveyors team to prepare, review, and manage contracts, subcontracts, and agreements ensuring compliance and risk mitigation
• Develop and implement procurement strategies by shortlisting vendors, managing RFQ/RFP processes, conducting tenders, and evaluating bids to secure optimal project resources
• Review and approve internal procurement documents to obtain management consent for contract awards
• Manage main contract progress claims, subcontract payments, and variation claims to maintain accurate financial control
• Generate and monitor project cash flow forecasts and cost value reports to support financial planning and decision-making
• Administer project timelines and budgets while conducting rates and commercial negotiations to optimize project costs
• Provide expert guidance on contractual issues and lead dispute resolution efforts to minimize project disruptions
• Collaborate with Project Teams to deliver cost and financial insights and provide contractual support throughout pre-construction, construction, and post-construction phases

Qualifications & Experience:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 12 years of related working experience in Main con.
• Organizational skill with attention to detail, adaptable and flexible.
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 5 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Overview

Responsible for managing daily store operations, leading the team, ensuring excellent customer service, and driving sales performance while maintaining company standards.

Key Responsibilities

• Oversee store operations, inventory, and visual merchandising.
• Achieve sales targets and manage store profitability.
• Lead, train, and motivate store staff.
• Ensure excellent customer service and handle complaints.
• Manage budgets, expenses, and financial reports.
• Ensure compliance with company policies and safety regulations.

Requirements

• Minimum 3 years of retail or F&B management experience.
• Strong leadership and communication skills.
• Problem-solving and financial management abilities.
• Knowledge of food safety regulations is a plus.

KPIs

• Sales performance and profitability.
• Customer satisfaction.
• Staff retention and engagement.
• Inventory accuracy.

Job Description:

-Overall in charge in planning, implementation & management of facade works sub-contract

-Manage & supervise project team members to ensure the works are executed according to plan, on schedule and within budget

-Attend to all meetings with the clients & consultants, coordination meetings, design workshop, etc to keep track of facade works sub-contract progress

-Manage subcontractors, suppliers & vendors to match project team requirements

-Close tracking & monitoring of the project works execution from planning, design development, procurement, production, delivery to site works execution

-Report to Vice. President & President

-Other duties as assigned

Job Requirement:

-Degree in a Construction/Building/Project Management/Engineering related field

-Preferable min 9 years working experience in the field of Project Management with experience in façade works package

-Outstanding organization, coordination leadership and analytical skills with the ability to communicate effortlessly with the clients, consultants & contractors

-Ability to work in a team environment

-Certifications in BCSS, CSCPM, Confined Space Safety Accessor and work at height for Supervisor, added advantage

-Overseas experiences added advantage

Capable of listening, speaking, reading and writing in Chinese and English; as applicant will need to liaise with Chinese speaker or associate.

-Willing to work Alternative Full Saturday

Other Information:

Working Location: Project Based Allocation

construction Manager
Minimum of 5 years of relevant experience as a Civil, Electrical & Structural Engineering, with at least 5 years in supervising works on projects of similar size and complexity, particularly major building construction and deep excavation works.

Responsibilities:
Lead the C&S site staff to monitor, supervise, and inspect works as directed by CAG, QP(S), QP(Geo), electrical project consultants.

Exhibit strong leadership qualities, organizational abilities, and interpersonal skills.

Knowledge

Be conversant with statutory codes and site supervision requirements, quality control procedures,

construction administration, and submission of progress reports.

Skills:
Demonstrate strong supervision and leadership abilities.

Flexibility:
Must be willing to work shifts.

Job Description & Requirements

Sales Manager

leads a sales team to achieve revenue goals by developing strategy, setting targets, hiring/training staff, coaching performance, managing pipelines, analyzing data, and collaborating with marketing, focusing on driving growth, customer satisfaction, and consistent sales processes

.

Key duties include strategic planning, team motivation, performance monitoring, forecasting, and ensuring the team meets or exceeds financial objectives, often requiring strong leadership, analytical, and customer relationship skills.

Key Responsibilities

• Strategy & Planning: Develop and implement sales plans, set targets/quotas, forecast sales, and analyze market trends. 
• Team Leadership: Recruit, train, mentor, and motivate sales representatives; conduct performance reviews and manage budgets. 
• Operations

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided