Job Description & Requirements
Responsibilities:
• Lead overall business operations for the food court chain, ensuring efficiency, profitability, and sustainable growth.
• Develop and execute operational strategies to achieve sales, cost, and quality targets.
• Oversee multi-unit restaurant operations including supply chain, procurement, kitchen standards, and customer experience.
• Drive process improvement, cost control, and productivity initiatives across outlets.
• Lead, coach, and develop management teams to build a strong performance-driven culture.
• Ensure compliance with food safety, regulatory, and brand standards across all markets.
• Support expansion plans through new store openings, franchising, and regional growth.
• Report directly to the CEO/Board and provide insights on financial performance and operational KPIs.
Requirements:
• Minimum 3 years of senior management experience in the food / restaurant industry.
• Proven track record in multi-unit operations management, P&L responsibility, and regional business leadership.
• Strong knowledge of F&B supply chain, cost management, and customer service excellence.
• Strategic thinker with hands-on execution capability.
• Excellent leadership, communication, and stakeholder management skills.
