Greet and welcome arriving guests promptly and courteously, using warm body language and a genuine smile.Mingle and socialize with customers to creat.....
Greet and welcome arriving guests promptly and courteously, using warm body language and a genuine smile.
Mingle and socialize with customers to create a fun and welcoming atmosphere.
Share drinks and engage with customers as part of the bar experience.
Manage reservations via phone calls, emails, online platforms, and walk-ins.
Inform guests of estimated wait times and manage the waitlist efficiently.
Present menus, highlight daily specials and promotions, and provide basic menu guidance.
Deliver friendly, attentive, and professional customer service at all times.
Communicate guest preferences, dietary requirements, and special requests to the service team.
Assist with clearing tables and supporting servers during peak hours.
Work closely with servers, bartenders, and kitchen staff to ensure smooth guest and table flow.
Adhere to all Food & Beverage safety and hygiene standards.
Address guest concerns promptly and escalate issues to the Duty Manager when necessary.
Contribute to and support service initiatives that enhance the overall guest experience.
Achieve assigned revenue targets and drive overall outlet profitability through effective cost control and operational excellence.Foster and maintain.....
Achieve assigned revenue targets and drive overall outlet profitability through effective cost control and operational excellence.
Foster and maintain positive guest relations at all times, ensuring high service standards and prompt resolution of guest concerns.
Oversee and manage outlet opening, daily operations, and closing procedures in accordance with company policies.
Ensure all dining areas comply with health, safety, and hygiene regulations, maintaining a clean, functional, and professional appearance at all times.
Enforce Food & Beverage Safety and Hygiene policies and ensure full compliance by all team members.
Ensure menu boards and beverage lists are well-maintained, updated, and that sufficient quantities of menus are available for service.
Assist in resolving payment discrepancies and ensure all cashiering and settlement procedures comply with established accounting standards.
Monitor and evaluate staff performance across all service phases and job functions; provide on-the-job coaching and corrective guidance when required.
Conduct daily briefings and communicate operational updates, issues, and performance matters to the Restaurant Operations Manager / General Manager.
Oversee food and beverage inventory control, ensuring stock counts are accurate, timely, and consistently performed.
Establish and maintain par levels for supplies, liquor, beer, wine, and equipment; prepare and delegate requisitions to replenish shortages based on business needs.
Participate in interviewing and selecting Front of House team members when required.
Analyse operational data and feedback to identify issues, evaluate options, and implement effective solutions.
Actively contribute to the implementation of new initiatives and process improvements to enhance service quality and operational efficiency.
Maintain and support a structured training system to ensure all staff are equipped with the skills, knowledge, and service standards required to perform effectively.
Achieve assigned revenue targets and drive overall outlet profitability through effective cost control and operational excellence.Foster and maintain.....
Achieve assigned revenue targets and drive overall outlet profitability through effective cost control and operational excellence.
Foster and maintain positive guest relations at all times, ensuring high service standards and prompt resolution of guest concerns.
Oversee and manage outlet opening, daily operations, and closing procedures in accordance with company policies.
Ensure all dining areas comply with health, safety, and hygiene regulations, maintaining a clean, functional, and professional appearance at all times.
Enforce Food & Beverage Safety and Hygiene policies and ensure full compliance by all team members.
Ensure menu boards and beverage lists are well-maintained, updated, and that sufficient quantities of menus are available for service.
Assist in resolving payment discrepancies and ensure all cashiering and settlement procedures comply with established accounting standards.
Monitor and evaluate staff performance across all service phases and job functions; provide on-the-job coaching and corrective guidance when required.
Conduct daily briefings and communicate operational updates, issues, and performance matters to the Restaurant Operations Manager / General Manager.
Oversee food and beverage inventory control, ensuring stock counts are accurate, timely, and consistently performed.
Establish and maintain par levels for supplies, liquor, beer, wine, and equipment; prepare and delegate requisitions to replenish shortages based on business needs.
Participate in interviewing and selecting Front of House team members when required.
Analyse operational data and feedback to identify issues, evaluate options, and implement effective solutions.
Actively contribute to the implementation of new initiatives and process improvements to enhance service quality and operational efficiency.
Maintain and support a structured training system to ensure all staff are equipped with the skills, knowledge, and service standards required to perform effectively.
Greet and welcome arriving guests promptly and courteously, using warm body language and a genuine smile.Mingle and socialize with customers to creat.....
Greet and welcome arriving guests promptly and courteously, using warm body language and a genuine smile.
Mingle and socialize with customers to create a fun and welcoming atmosphere.
Share drinks and engage with customers as part of the bar experience.
Manage reservations via phone calls, emails, online platforms, and walk-ins.
Inform guests of estimated wait times and manage the waitlist efficiently.
Present menus, highlight daily specials and promotions, and provide basic menu guidance.
Deliver friendly, attentive, and professional customer service at all times.
Communicate guest preferences, dietary requirements, and special requests to the service team.
Assist with clearing tables and supporting servers during peak hours.
Work closely with servers, bartenders, and kitchen staff to ensure smooth guest and table flow.
Adhere to all Food & Beverage safety and hygiene standards.
Address guest concerns promptly and escalate issues to the Duty Manager when necessary.
Contribute to and support service initiatives that enhance the overall guest experience.
Supervise daily floor operations to ensure smooth service and a welcoming dining experience for all guests.Coordinate and support the service team dur.....
Supervise daily floor operations to ensure smooth service and a welcoming dining experience for all guests.
Coordinate and support the service team during operations to maintain efficiency, service quality, and a positive atmosphere.
Ensure food and beverage service standards are consistently met according to company guidelines.
Monitor cleanliness, organisation, and hygiene standards across the dining and service areas.
Assist in managing stock levels, conducting inventory checks, and ensuring sufficient supplies for daily operations.
Support opening and closing procedures to ensure the outlet is fully prepared for service.
Provide guidance, leadership, and on-shift support to team members to maintain teamwork and service excellence.
Engage with guests to ensure satisfaction, handle feedback professionally, and assist in resolving concerns promptly.
Promote menu items, beverages, and ongoing specials to enhance the guest experience and support sales targets.
Ensure all food safety, beverage handling, and hygiene regulations are strictly followed.
Assist in training and onboarding new team members to maintain operational standards and team culture.
Manage and oversee daily bar operations to ensure smooth service, efficiency, and high servicestandards.Take full responsibility for beverage research.....
Manage and oversee daily bar operations to ensure smooth service, efficiency, and high servicestandards.
Take full responsibility for beverage research and development (R&D), including the creation, testing, and refinement of new cocktails and drink concepts.
Plan, design, and update bar and beverage menus, including seasonal menus, promotions, and signature drinks.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and quality standards.
Engage with guests, understand their preferences, and provide professional recommendations to enhance the overall bar experience.
Ensure adequate stock levels, proper inventory management, and timely ordering of bar supplies to support daily operations.
Liaise and coordinate with kitchen and service teams to ensure smooth workflow and consistent guest service.
Communicate with service staff regarding unavailable menu items and recommend suitable alternatives to guests.
Lead, train, and supervise bar staff on beverage knowledge, service standards, and hygiene practices.
Maintain the highest standards of cleanliness, hygiene, and organization of the bar area, equipment, and glassware.
Ensure compliance with all food & beverage safety, hygiene, and licensing regulations.
Provide all guests with a memorable and professional bar experience.
Perform other ad-hoc duties as assigned by Management.
Create a welcoming atmosphere by greeting guests with positive energy and genuine hospitalityTake orders and serve food and beverages accurately and e.....
Create a welcoming atmosphere by greeting guests with positive energy and genuine hospitality
Take orders and serve food and beverages accurately and efficiently
Provide knowledgeable menu recommendations and confidently upsell specials
Manage reservations and process payments smoothly and accurately
Maintain a clean, organised, and guest-ready environment at all times
Support daily operations, events, and promotional activities
Engage with guests through friendly conversation to enhance their overall experience
Monitor basic inventory levels and adhere to hygiene and safety standards
Handle guest feedback professionally, resolving concerns promptly and effectively
