Total 7 job vacancies by Hmi Onecare Pte. Ltd.

Job Summary:

We are seeking an experienced Clinic Cluster Leader to oversee the operational management of a cluster of clinics, ensuring high-quality patient care, efficient workflows, and excellent customer service. The successful candidate will lead a team of clinic managers and staff, driving business growth, and implementing strategic initiatives to enhance clinic performance.

Key Responsibilities:

Operational Management:

- Oversee the daily operations of a cluster of clinics, ensuring compliance with regulations and company policies

- Manage clinic budgets, resources, and staffing to achieve business objectives

- Implement process improvements to enhance patient flow, reduce wait times, and increase productivity

Leadership and Development:

- Lead, mentor, and develop a team of clinic managers and staff to achieve departmental goals

- Foster a culture of excellence, innovation, and continuous learning

- Conduct performance evaluations, provide feedback, and identify training needs

Patient Experience:

- Ensure delivery of high-quality patient care, excellent customer service, and positive patient experiences

- Implement patient satisfaction initiatives and monitor feedback to drive improvements

Business Growth:

- Drive business growth through strategic planning, market analysis, and competitive intelligence

- Identify opportunities to increase revenue, expand services, and enhance market share

Requirements:

- Diploma in Healthcare Administration, Business, or a related field

- At least 3 years of experience in clinic operations management and leadership

- Strong leadership, communication, and interpersonal skills

- Ability to analyze data, think strategically, and make informed decisions

- Experience with clinic management software and systems

- Understanding of healthcare regulations, accreditation standards, and compliance requirements

HMI OneCare is hiring!

Responsibilities

• Data entry; To do insurance claims for outpatient visit (Healthcare schemes: e.g: MHC, FHN)
• Collecting accurate information and documents to proceed with a claim
• To have timely follow-up with healthcare providers and business partners for claims related matters/ documentations
• Ensuring claim settlement is concluded within the agreed turnaround time
• Any other ad-hoc duties as assigned

Requirements

• Candidate must possess at least "O"/"N" Level/ Relevant Professional Certificates
• Rotating between Office Hours and Shift hours (8am-4pm; 5pm-10pm), Weekend and Public holiday
• Computer Savvy and meticulous with work

Working Location: IMM Building

Hello!

HMI OneCare Clinic is hiring! We welcome any individual who is looking to challenge themselves with greater responsibilities; with opportunities for career progression to cluster managers.

Check out our clinic location here: https://www.onecaremedical.com.sg/clinics/

Responsibilities

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required (e.g.: Chaperone, ECG,etc)
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements

• Able to commit shift (between 8am to 10pm) for Weekday/Weekend
• Able to cope with fast pace environment
• Possess strong communication skills, Well-organized and proactive
• Computer savvy
• Able to commence work immediately or within short notice. Training will be provided.

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking an experienced Clinic Cluster Leader to oversee the operational management of a cluster of clinics, ensuring high-quality patient care, efficient workflows, and excellent customer service. The successful candidate will lead a team of clinic managers and staff, driving business growth, and implementing strategic initiatives to enhance clinic performance.

Key Responsibilities:

Operational Management:

- Oversee the daily operations of a cluster of clinics, ensuring compliance with regulations and company policies

- Manage clinic budgets, resources, and staffing to achieve business objectives

- Implement process improvements to enhance patient flow, reduce wait times, and increase productivity

Leadership and Development:

- Lead, mentor, and develop a team of clinic managers and staff to achieve departmental goals

- Foster a culture of excellence, innovation, and continuous learning

- Conduct performance evaluations, provide feedback, and identify training needs

Patient Experience:

- Ensure delivery of high-quality patient care, excellent customer service, and positive patient experiences

- Implement patient satisfaction initiatives and monitor feedback to drive improvements

Business Growth:

- Drive business growth through strategic planning, market analysis, and competitive intelligence

- Identify opportunities to increase revenue, expand services, and enhance market share

Requirements:

- Diploma in Healthcare Administration, Business, or a related field

- At least 3 years of experience in clinic operations management and leadership

- Strong leadership, communication, and interpersonal skills

- Ability to analyze data, think strategically, and make informed decisions

- Experience with clinic management software and systems

- Understanding of healthcare regulations, accreditation standards, and compliance requirements

Hello!

HMI OneCare Clinic is hiring! We welcome any individual who is looking to challenge themselves with greater responsibilities; with opportunities for career progression to cluster managers.

Check out our clinic location here: https://www.onecaremedical.com.sg/clinics/

Responsibilities

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required (e.g.: Chaperone, ECG,etc)
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements

• Able to commit shift (between 8am to 10pm) for Weekday/Weekend
• Able to cope with fast pace environment
• Possess strong communication skills, Well-organized and proactive
• Computer savvy
• Able to commence work immediately or within short notice. Training will be provided.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Operational Management:

- Contribute to daily operations, ensuring efficiency and productivity.

- Implement and monitor operational processes and procedures.

- Identify areas for improvement and implement changes.

2. Staff Management:

- Assist and Support staff, providing guidance and feedback (Will be working with MHC Call Centre)

- Foster a positive and productive work environment.

3. Quality and Compliance:

- Ensure compliance with regulatory requirements and industry standards.

- Implement and monitor quality control measures. (Needs to handle customer service / feedback from call centre)

- Conduct regular audits and inspections

4. Patient Experience:

- Focus on delivering exceptional patient care and experience.

- Implement patient feedback mechanisms and respond to concerns.

- Collaborate with teams to improve patient satisfaction.

5. Data Analysis and Reporting:

- Collect and analyze data to inform operational decisions.

- Prepare and present reports on operational performance. (Clinic Audit)

- Identify trends and opportunities for improvement.

6. Communication and Collaboration:

- Facilitate effective communication among staff, patients, and stakeholders. (AIC/Clinic staff members)

- Collaborate with other departments and teams to achieve operational goals.

- Collaborate with external partners and vendors to achieve organizational objectives

7. Problem-Solving and Decision-Making:

- Identify and resolve operational issues promptly.

- Make informed decisions to drive operational efficiency.

- Develop and implement solutions to improve processes.

Skills and Qualifications:

- Relevant degree or diploma or minimum 1-2 years relavant work experience

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment

- Strong attention to detail and organizational skills

Hello!

HMI OneCare Clinic is hiring! We welcome any individual who is looking to challenge themselves with greater responsibilities; with opportunities for career progression to cluster managers.

Check out our clinic location here: https://www.onecaremedical.com.sg/clinics/

Responsibilities

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required (e.g.: Chaperone, ECG,etc)
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements

• Office Hours (5.5days work week)
• Able to cope with fast pace environment
• Able to travel between Raffles Place and Kent Ridge
• Possess strong communication skills, Well-organized and proactive
• Computer savvy
• Able to commence work immediately or within short notice. Training will be provided.

We regret that only shortlisted candidates will be notified.