Total 70 job vacancies by Fpt Asia Pacific Pte. Ltd.

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

Overview

We are looking for an experienced Solution Architect to lead the end-to-end solution architecture for enterprise applications. You will work closely with business stakeholders, development teams, infrastructure, and security teams to design scalable, secure, and high-performing solutions that align with enterprise architecture standards and technology roadmaps.

Responsibilities

Solution Architecture

• Design and own the end-to-end solution architecture for enterprise applications.
• Translate business, functional, and non-functional requirements into scalable technical solutions.
• Ensure solution designs align with the customer's Enterprise Architecture, security standards, and technology roadmap.
• Develop architecture blueprints covering business, application, data, and technology domains.
• Recommend appropriate technologies, frameworks, and platforms to meet business and technical objectives.

Technical Leadership

• Provide technical guidance throughout the software development lifecycle.
• Review solution designs, architecture documents, and source code to ensure compliance with architectural standards.
• Drive best practices in application design, performance optimization, resiliency, scalability, and maintainability.
• Support system modernization initiatives, including cloud adoption and legacy application transformation.

Integration & Collaboration

• Work closely with business stakeholders, developers, infrastructure, cybersecurity teams, vendors, and external system owners.
• Identify and manage architecture dependencies, integration challenges, and technical risks.
• Ensure successful integration with enterprise platforms and third-party systems.

Sitecore & Digital Experience

• Design and implement enterprise solutions using Sitecore XM Cloud.
• Architect content management, personalization, workflows, frontend integration, and performance optimization.
• Design and integrate Sitecore OrderCloud (OC) commerce solutions.
• Integrate Sitecore with CRM, analytics, marketing automation, and external platforms.
• Develop scalable site structures, content strategies, and digital customer experiences.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Proven experience as a Technical Lead, Solution Architect, or System Architect.
• Strong hands-on experience across the full Software Development Lifecycle (SDLC).
• Experience designing enterprise-scale applications using .NET and/or Java (J2EE) technologies.
• Enterprise Architecture principles
• Cloud architecture and application modernization
• Microservices and Service-Oriented Architecture (SOA)
• RESTful APIs and Web Services
• High availability, resiliency, and performance optimization
• Strong SQL and data modelling skills.
• Experience evaluating and recommending technology solutions aligned with enterprise technology strategies, including cloud adoption and modernization initiatives.

Sitecore Experience

• Hands-on experience with Sitecore XM Cloud.
• Experience with Sitecore OrderCloud (OC).
• Knowledge of content management, personalization, workflows, frontend integration, and performance tuning.
• Experience integrating Sitecore with CRM, analytics, marketing automation, and third-party platforms.

Overview

We are seeking a proactive Business Analyst to bridge business needs and technology solutions by translating user and stakeholder requirements into actionable product outcomes. You will work closely with Product Managers, engineers, designers, and stakeholders to identify business opportunities, define requirements, and drive the successful delivery of digital products.

The ideal candidate possesses strong analytical thinking, stakeholder management, and problem-solving skills, with experience in product development and data-driven decision-making.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements and user needs.
• Conduct market research, competitor analysis, and user interviews to identify business opportunities and define problem statements.
• Evaluate existing business processes and technology solutions to identify gaps, improvements, and opportunities for innovation.
• Translate business requirements into clear user stories, functional specifications, and acceptance criteria for development teams.
• Work closely with Product Managers, designers, and engineering teams throughout the product development lifecycle.
• Define success metrics, KPIs, and dashboards to measure product performance and business outcomes.
• Analyse post-release performance, gather user feedback, and recommend enhancements for continuous product improvement.
• Assess the impact of change requests, evaluate feasibility, and support prioritisation based on business value and technical effort.
• Facilitate communication between business and technical teams to ensure successful solution delivery.
• Support Agile ceremonies, including backlog refinement, sprint planning, user acceptance testing (UAT), and product demonstrations.

Requirements

• Degree or Diploma in Business, Computer Science, Information Technology, Product Management, or a related discipline.
• Proven experience as a Business Analyst, Product Analyst, or similar role within digital product or software development environments.
• Strong analytical and problem-solving skills, with the ability to collect, interpret, and synthesise data into actionable business insights.
• Experience gathering, documenting, and managing business and functional requirements.
• Experience working with cross-functional Agile teams throughout the software development lifecycle.
• Strong understanding of user story creation, process mapping, workflow analysis, and business process improvement.
• Experience defining KPIs, analysing product performance, and building reports or dashboards using data-driven metrics.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
• Experience using Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms is advantageous.

Overview

We are seeking a talented Frontend Engineer to design, develop, and maintain intuitive, responsive, and high-performance web applications. You will work closely with cross-functional teams in an Agile, DevOps-driven environment to deliver engaging user experiences while ensuring scalability, accessibility, security, and maintainability.

The ideal candidate is passionate about modern frontend technologies, UI/UX best practices, and building high-quality software using industry-standard engineering practices.

Responsibilities

• Design, develop, and maintain responsive, accessible, and user-friendly web applications.
• Collaborate with Business Analysts, Product Managers, and stakeholders to translate business requirements into technical solutions.
• Build reusable, scalable, and maintainable frontend components using modern JavaScript frameworks.
• Integrate frontend applications with RESTful APIs, GraphQL services, and WebSocket-based real-time applications.
• Work closely with QA engineers to ensure comprehensive automated testing and timely resolution of defects.
• Partner with DevOps teams to automate build, deployment, and release pipelines through CI/CD.
• Optimize application performance through code splitting, lazy loading, caching, and rendering optimizations.
• Implement frontend security best practices to protect against vulnerabilities such as XSS, CSRF, and other common web threats.
• Participate in code reviews, pair programming, and continuous improvement initiatives to maintain high engineering standards.
• Document technical designs, architectural decisions, and frontend development standards.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Strong proficiency in JavaScript, TypeScript, HTML5, and CSS3.
• Hands-on experience with modern frontend frameworks such as React.js, Next.js, Vue.js, Angular, or Svelte.
• Experience with state management libraries such as Redux, Zustand, Recoil, or MobX.
• Experience using UI component libraries such as Tailwind CSS, Material UI, Chakra UI, or Bootstrap.
• Hands-on experience with modern frontend build tools such as Webpack, Vite, esbuild, or Parcel.
• Experience with CSS methodologies including CSS Modules, Styled Components, or BEM.
• Experience integrating RESTful APIs, GraphQL, and WebSockets.
• Experience with frontend testing frameworks such as Jest, React Testing Library, Playwright, Mocha, or Jasmine.
• Strong understanding of frontend performance optimization techniques, including lazy loading, code splitting, caching, and rendering optimization.
• Experience with Git and modern source control workflows (GitFlow or trunk-based development).
• Experience implementing CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Netlify, or Vercel.
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Strong understanding of frontend security best practices and secure web application development.
• Experience working in Agile development environments using Scrum or Kanban methodologies.
• Familiarity with modern software engineering practices, including Test-Driven Development (TDD), pair programming, code reviews, and continuous refactoring.
• Strong analytical, problem-solving, communication, and collaboration skills.

Nice to Have

• Experience developing mobile applications using React Native or Flutter.
• Experience implementing authentication and authorization using OAuth 2.0, JWT, or OpenID Connect.
• Knowledge of Server-Side Rendering (SSR) and Static Site Generation (SSG) using frameworks such as Next.js or Nuxt.js.
• Experience working with headless CMS platforms such as Contentful, Strapi, or Sanity.
• Familiarity with Storybook for UI component development and documentation.
• Exposure to WebAssembly (Wasm) and advanced frontend performance optimization techniques.

Overview

We are seeking an experienced DevSecOps Engineer to design, automate, and maintain secure, scalable, and resilient cloud infrastructure and software delivery pipelines. You will play a key role in integrating security throughout the software development lifecycle, enabling development teams to deliver applications efficiently while maintaining high standards of security, reliability, and operational excellence.

The ideal candidate has strong expertise in cloud platforms, infrastructure automation, CI/CD, container technologies, and security best practices within modern DevSecOps environments.

Responsibilities

• Design, implement, and maintain secure, scalable, and highly available cloud infrastructure and deployment pipelines.
• Develop and automate infrastructure provisioning, configuration management, and deployment processes using Infrastructure as Code (IaC).
• Build, maintain, and optimize CI/CD pipelines to enable secure and efficient software delivery.
• Collaborate with development, security, and operations teams to integrate security throughout the software development lifecycle (SDLC).
• Monitor infrastructure, applications, and platform health using modern observability and monitoring tools.
• Troubleshoot and resolve infrastructure, application, and deployment issues, including participation in on-call support for critical incidents.
• Implement disaster recovery, backup, business continuity, and high availability solutions.
• Provision and manage cloud resources, virtual machines, containers, databases, and supporting infrastructure.
• Automate operational processes to improve efficiency, consistency, and system reliability.
• Implement security controls, vulnerability management, system hardening, secrets management, and compliance best practices across cloud and on-premise environments.
• Perform security assessments, threat analysis, risk mitigation, and incident response activities.
• Document infrastructure, security architecture, operational procedures, and automation workflows.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Strong understanding of Software Development Lifecycle (SDLC), Agile methodologies, CI/CD, and DevSecOps practices.
• Proven experience designing and supporting highly available, secure, and scalable cloud infrastructure.
• Hands-on experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Puppet, Vagrant, or similar technologies.
• Strong experience with containerisation and orchestration technologies including Docker and Kubernetes.
• Experience with CI/CD platforms such as GitLab CI, GitHub Actions, Jenkins, Bitbucket Pipelines, or ArgoCD.
• Proficiency in scripting or programming languages such as Bash, PowerShell, Python, or Go.
• Experience with Git and modern source control workflows.
• Knowledge of Cloud Native Computing Foundation (CNCF) technologies such as Helm, Prometheus, ArgoCD, Istio, Gatekeeper, or Crossplane.
• Experience implementing monitoring, logging, and observability solutions for cloud-native environments.
• Strong troubleshooting and analytical skills across infrastructure, networking, and application layers.
• Experience implementing backup, disaster recovery, and business continuity solutions.
• Understanding of networking concepts including firewalls, routing, DNS, VPNs, subnets, and access controls.

Security & Compliance

• Experience integrating security controls into CI/CD pipelines and cloud-native architectures.
• Hands-on experience performing vulnerability assessments, system hardening, and security remediation.
• Familiarity with enterprise security tools such as HashiCorp Vault, Tenable, Sonatype Nexus IQ, HP Fortify, Elasticsearch, or native cloud security services.
• Strong understanding of identity and access management (IAM), secrets management, encryption, and Zero Trust security principles.
• Knowledge of security frameworks and compliance standards such as ISO 27001, NIST, CIS Benchmarks, or OWASP.
• Experience working within government, regulated, or security-sensitive environments is advantageous.

Nice to Have

• Professional certifications such as CISSP, CISM, CREST, AWS Security Specialty, Azure Security Engineer, or equivalent.
• Experience leading or contributing to DevSecOps transformation initiatives.
• Experience implementing service mesh security using technologies such as Istio or Linkerd.
• Experience securing APIs, implementing Zero Trust architectures, and enterprise secrets management solutions.

Overview

We are seeking a talented Full Stack Engineer to design, develop, deploy, and maintain scalable, secure, and high-performance web applications. You will be responsible for delivering end-to-end software solutions across the frontend, backend, and cloud infrastructure while working in an Agile, DevOps-driven environment.

The ideal candidate has strong experience in modern web technologies, cloud-native development, API design, DevOps automation, and software engineering best practices, with a passion for building reliable and user-centric applications.

Responsibilities

• Design, develop, deploy, and maintain end-to-end web applications across frontend, backend, and cloud environments.
• Build responsive, accessible, and high-performance user interfaces using modern frontend technologies.
• Develop scalable backend services, APIs, and microservices that are secure, reliable, and maintainable.
• Collaborate with Business Analysts, Product Managers, QA engineers, and DevOps teams to deliver high-quality software solutions.
• Integrate frontend applications with backend services through RESTful APIs, GraphQL, gRPC, and WebSockets.
• Implement automated testing, CI/CD pipelines, and deployment processes to ensure reliable software delivery.
• Work with cloud-native technologies to provision, deploy, monitor, and optimize applications.
• Optimize application performance, scalability, observability, and reliability across the technology stack.
• Implement security best practices across frontend, backend, APIs, and cloud infrastructure.
• Participate in code reviews, technical design discussions, and continuous improvement initiatives to maintain engineering excellence.
• Evaluate and adopt emerging technologies to improve application quality, performance, and developer productivity.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Strong hands-on experience in both frontend and backend software development.
• Proficiency in JavaScript and TypeScript.
• Experience with modern frontend frameworks such as React.js, Next.js, Vue.js, Angular, or Svelte.
• Experience developing backend services using one or more technologies such as Node.js, Express.js, NestJS, Java (Spring Boot), Python (Django, Flask, FastAPI), C#/.NET, Golang, or Ruby on Rails.
• Experience designing and integrating RESTful APIs, GraphQL, gRPC, and WebSocket services.
• Strong understanding of API design, performance optimization, caching strategies, and scalable backend architectures.
• Experience working with relational and NoSQL databases.
• Experience with Git and modern source control workflows (GitFlow or trunk-based development).
• Hands-on experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Experience with containerisation and orchestration technologies including Docker and Kubernetes.
• Experience implementing CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or ArgoCD.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Pulumi.
• Experience implementing application monitoring and observability using tools such as Datadog, New Relic, Prometheus, OpenTelemetry, Grafana, or the ELK Stack.
• Strong understanding of application security, including authentication, authorization, API security, OWASP principles, encryption, and cloud security best practices.
• Experience with automated testing frameworks such as Jest, Cypress, Playwright, Postman, Supertest, or Pact.
• Experience working in Agile and DevOps environments with strong collaboration and communication skills.
• Strong analytical, problem-solving, and software engineering skills with a focus on clean, maintainable, and scalable code.

Nice to Have

• Experience with mobile application development using React Native, Swift, or Kotlin.
• Familiarity with microservices and micro-frontend architectures.
• Experience with low-code platforms such as OutSystems, Mendix, or Appian.
• Exposure to edge computing technologies such as Cloudflare Workers or Lambda@Edge.
• Experience working with modern frontend design and prototyping tools such as Figma.

Overview

We are seeking a skilled Backend Engineer to design, develop, and maintain scalable, secure, and high-performance backend services that power modern digital applications. You will work in an Agile, DevOps-driven environment, collaborating with cross-functional teams to deliver reliable, cloud-native solutions while adhering to software engineering best practices, security standards, and quality assurance processes.

The ideal candidate has strong experience in backend development, API design, cloud technologies, microservices, and modern software delivery practices.

Responsibilities

• Design, develop, and maintain scalable, secure, and high-performance backend applications and APIs.
• Collaborate with Business Analysts, Product Managers, and stakeholders to translate business requirements into technical solutions.
• Build and integrate RESTful APIs, GraphQL services, and event-driven microservices.
• Work closely with QA engineers to ensure comprehensive automated testing and timely resolution of defects.
• Partner with DevOps teams to automate build, deployment, and monitoring pipelines through CI/CD.
• Implement software engineering best practices, including Test-Driven Development (TDD), code reviews, pair programming, and continuous integration.
• Design and document system architecture, ensuring scalability, maintainability, and compliance with security standards.
• Optimize backend systems for performance, reliability, observability, and operational efficiency.
• Troubleshoot production issues and contribute to continuous platform improvements.
• Where applicable, contribute to blockchain and smart contract development initiatives.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong hands-on experience with JavaScript/TypeScript backend development using Node.js, NestJS, or similar frameworks.
• Experience developing modern frontend applications using frameworks such as Next.js is advantageous.
• Hands-on experience building backend services and APIs using C#, ASP.NET Core, and the Microsoft .NET ecosystem.
• Experience designing and integrating RESTful APIs, GraphQL, WebSockets, and API documentation using Swagger/OpenAPI.
• Solid understanding of microservices architecture and event-driven design patterns.
• Experience with Git and modern source control workflows (GitFlow or trunk-based development).
• Experience working with relational and NoSQL databases such as PostgreSQL, MySQL, MongoDB, Redis, or DynamoDB.
• Hands-on experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Experience with containerisation and orchestration technologies including Docker and Kubernetes.
• Experience implementing CI/CD pipelines using tools such as GitHub Actions or GitLab CI.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Experience with monitoring and observability tools such as Prometheus, Grafana, and the ELK Stack.
• Exposure to Sitecore technologies, including XM Cloud, OrderCloud, and Sitecore Search, is advantageous.
• Experience with additional backend languages such as Java, Python, or Go is a plus.
• Strong understanding of Agile methodologies and modern software engineering practices, including TDD, pair programming, and continuous refactoring.
• Experience with automated testing frameworks such as Jest, JUnit, PyTest, or Playwright

Overview

We are looking for a Full-Stack Engineer with a strong foundation in software engineering and modern AI technologies. The ideal candidate will have experience building scalable applications, integrating LLM-powered solutions, developing AI agents and RAG systems, and working across the full software development lifecycle. Experience with the Pega platform will be highly advantageous.

Responsibilities

• Analyse business needs, identify problem statements, and recommend technology solutions to address organisational objectives.
• Gather, document, and validate functional and technical requirements with stakeholders.
• Collaborate with business users, vendors, and project teams to clarify requirements, review solution designs, and obtain stakeholder buy-in.
• Design, develop, test, and deploy scalable software applications that deliver a high-quality user experience.
• Prepare and maintain architecture diagrams, technical specifications, and system documentation.
• Work closely with Business Analysts to refine requirements, elaborate user stories, and define acceptance criteria.
• Support Quality Assurance activities, including test automation, defect analysis, and bug resolution.
• Partner with DevOps teams to automate build, deployment, and release processes.
• Drive adoption and ensure smooth deployment of new solutions through stakeholder engagement and support.
• Assess enhancement requests, evaluate system impacts, and recommend implementation approaches.
• Investigate and resolve application incidents, perform root cause analysis, and implement preventive measures to minimise recurrence.
• Apply software engineering best practices including code reviews, unit testing, and continuous improvement methodologies.
• Ensure solutions comply with IT governance, security standards, quality management policies, and organisational guidelines.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Technical Skills
• Strong proficiency in Python, including backend application development and API design using frameworks such as FastAPI.
• Experience designing AI agent systems with capabilities such as memory, tool usage, planning, and autonomous task execution.
• Familiarity with REST APIs, web services, secure file transfer (sFTP), and system integration patterns.
• Experience with software testing, code quality practices, and automated testing frameworks.
• API integration with platforms such as OpenAI, Anthropic, Gemini, and AWS Bedrock

Solid understanding of Large Language Models (LLMs), including:

• Tokenisation
• Context windows
• Prompt engineering

Hands-on experience building AI-powered applications and agentic workflows using frameworks such as:

• LangChain
• LangGraph
• LlamaIndex

Experience designing and implementing Retrieval-Augmented Generation (RAG) solutions, including:

• Vector databases (e.g. Pinecone, Weaviate, FAISS)
• Embedding models and retrieval strategies
• Integration with enterprise knowledge sources

Platform & Infrastructure

Experience in one or more of the following areas:

• Agile software development methodologies
• CI/CD pipelines and DevOps practices
• Cloud platforms such as AWS or GCP
• Serverless architectures
• Docker and containerisation technologies

Preferred Experience

• 2–5 years of experience with the Pega platform.
• Experience integrating AI and LLM capabilities into Pega applications and workflows.
• Hands-on participation in at least one end-to-end Pega project implementation.
• Experience delivering medium to large-scale enterprise or government technology projects.
• Consulting, Business Analysis, or solutioning experience.
• Experience facilitating workshops, gathering requirements, and translating them into Agile user stories and acceptance criteria.
• Experience supporting SIT, UAT planning, execution, and stakeholder sign-off.

Responsibilities

• Design and develop scalable backend services integrating with external vendor systems via RESTful APIs
• Implement robust data ingestion services including pagination and incremental/time-window retrieval
• Handle API error handling, retries, and idempotent processing to ensure reliable integrations
• Build and maintain data pipelines for processing large volumes of transactional and event data
• Perform data transformation, validation, and enrichment for downstream systems
• Support batch and near real-time data processing workflows
• Develop and deploy applications using Microsoft Azure services such as Azure Functions, App Services, Storage, Key Vault, APIM, and VNET
• Design scalable, resilient, and highly available cloud-native solutions
• Implement observability practices including logging, monitoring, and alerting
• Ensure data accuracy, consistency, and reconciliation across multiple data sources
• Support auditability and traceability of data flows for regulatory requirements
• Collaborate with external vendors on API contracts and integration designs
• Deliver high-quality, maintainable, and reusable software solutions
• Contribute to engineering standards, best practices, and continuous improvement initiatives
• Support CI/CD pipelines, automated testing, and continuous delivery practices

Requirements

Core Technical Skills

• Strong proficiency in Python (preferred) or backend languages such as Java or Node.js
• Strong SQL proficiency including PostgreSQL, MySQL, or T-SQL
• Solid experience building backend services and API integrations
• Experience working with RESTful APIs and JSON payloads
• Knowledge of secure integration patterns including API keys, TLS, certificates, and PGP

Good understanding of:

• Pagination, filtering, and incremental data retrieval
  Idempotency, retries, and distributed system failure handling
• Experience with data visualisation tools such as Power BI, including connectivity and configuration

Data Engineering & Processing

• Experience building batch or streaming data pipelines
• Familiarity with data transformation, validation, and data modelling
• Experience handling large datasets and high-volume ingestion systems
• Understanding of data reconciliation and audit requirements is an advantage

Databases

• Experience with relational databases such as PostgreSQL or MS SQL
• Knowledge of query optimisation and large-scale data handling

Cloud & DevOps

• Experience with cloud platforms, preferably Microsoft Azure
• Experience setting up and managing CI/CD pipelines using GitLab CI/CD or similar tools
• Familiarity with Docker/containerisation is an advantage

Observability & Reliability

• Experience implementing logging, monitoring, metrics, and alerting solutions
• Understanding of system reliability and fault-tolerant design principles

• Lead overall program governance, planning, and execution across all workstreams.
• Serve as the primary delivery lead for FPT, overseeing execution and collaboration with eBao and other vendors.
• Define and manage program KPIs, milestones, and quality frameworks.
• Establish and chair governance meetings, risk reviews, and steering committee sessions.
• Oversee delivery of configuration, integration, and migration workstreams.
• Drive alignment across internal (onsite/offshore) and external partners.
• Ensure timely delivery within agreed scope, schedule, and budget.

Overview

This role is responsible for building, maintaining, and securing the platform infrastructure that enables data ingestion from multiple enterprise and government data sources.

The successful candidate will ensure reliable, scalable, and secure connectivity between external systems and the platform, supporting the delivery of actionable cyber asset intelligence and vulnerability management capabilities.

The role plays a key role in agency onboarding, platform integration, infrastructure operations, and ongoing platform reliability.

Responsibilities

Agency Technical Onboarding

• Prepare technical onboarding requirements, including service accounts, API credentials, permissions, and network connectivity requirements.
• Provide technical guidance on integration prerequisites and credential provisioning.
• Act as the primary technical contact during onboarding and integration activities.
• Troubleshoot connectivity, authentication, and access-related issues.

Platform Integration & Connector Management

• Configure and deploy data connectors and integrations.
• Monitor data ingestion pipelines and resolve failures or data quality issues.
• Maintain and update connector configurations as requirements evolve.
• Collaborate with Data Engineers to ensure successful data ingestion and downstream processing.

Infrastructure Operations

• Provision, maintain, patch, and scale platform infrastructure.
• Manage network connectivity, including firewalls, VPNs, proxies, and related configurations.
• Ensure compliance with security standards and operational policies.
• Monitor system performance, availability, and capacity.
• Respond to incidents, outages, and operational issues.

Platform Lifecycle & Change Management

• Support platform setup, environment provisioning, and operational readiness activities.
• Contribute to platform architecture and technical design decisions.
• Develop and maintain operational runbooks, technical documentation, and standard operating procedures.

Requirements

Essential Skills & Experience

• Minimum 3 - 7 years of experience in Infrastructure Engineering, Platform Engineering, or Systems Administration.
• Experience working with data integration platforms, APIs, connectors, or ETL/ELT solutions.
• Strong understanding of networking concepts, including firewalls, DNS, proxies, and VPNs.
• Experience managing service accounts, API credentials, certificates, and access controls.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible.
• Strong troubleshooting skills across network, authentication, and application layers.

Preferred Skills & Experience

• Experience with cyber asset management or IT asset platforms. (e.g., Axonius, Armis,
  ServiceNow CMDB, Qualys)
• Understanding of cybersecurity concepts such as attack surface management, vulnerability management, and asset discovery.
• Familiarity with cloud environments and shared enterprise services.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, or ELK.
• Experience working in cross-functional teams alongside Data Engineers, Business Analysts, and other technical stakeholders.

Key Competencies

• Technical Problem Solving: Ability to diagnose and resolve complex infrastructure and integration challenges effectively.
• Security Mindset: Applies secure-by-design principles, least-privilege access, and security best practices.
• Operational Excellence: Maintains reliable and scalable systems through monitoring, documentation, and incident management.
• Collaboration & Communication: Works effectively with technical and non-technical stakeholders to deliver successful outcomes.
• Adaptability: Comfortable operating across diverse environments, technologies, and stakeholder groups.

Overview 

The OutSystems Architect is responsible for creating the most appropriate architecture and providing technical leadership in large complexity project(s) independently using the OutSystems platform.

Responsibilities

Project Delivery

• Provide technical leadership in large complexity OutSystems project(s) on both O11 and ODC independently
• Define system-level application architecture that includes:
• High-level design using OutSystems architecture canvas and patterns
• Architectural policies and principles aligned with OutSystems best practices
• Design and programming guidelines for OutSystems development
• Implementation risks and mitigation measures
• Software development and integration strategies leveraging OutSystems capabilities
• Software configuration controls and lifecycle management
• Maintain control over the architecture throughout the entire software development lifecycle by continuously making critical adjustments to ensure desired results are achieved
• Involve in requirement analysis phase to ensure the implementation feasibility of functional specifications using OutSystems platform capabilities
• Highlight requirement gaps, disproportional construction efforts, technical challenges, and any other issues to business analyst teams
• Develop the Technical Design Specification (TDS) independently for OutSystems applications
• Provide technical leadership in the project through established OutSystems design and development methodologies to ensure system meets functional and system requirements
• Engage clients to explain the rationale of architecture's selection, OutSystems platform capabilities, or other technical issues
• Ensure best practices, frameworks and reusable components are employed in the project, including OutSystems Forge components and custom accelerators
• Troubleshoot technical problems faced by the project team, including performance optimization, integration issues, and platform-specific challenges

Organisation Development

• Coach, train and mentor Associate Architects and OutSystems developers
• Share technology knowledge with the rest of the organisation through Community of Practice (CoPs) or other in-house forums
• Package and conduct technical courses on OutSystems development, architecture patterns, and best practices
• Contribute to knowledge repository on experience learnt through OutSystems project implementation

Business Development

• Be involved in pre-sales solution activities to review technical solutions and estimated effort prepared by proposal team
• Provide technical expertise during client presentations and proof-of-concept demonstrations
• Support Technical Pre-sales (TPS) teams with OutSystems-specific solution design and effort estimation

Requirements

Certifications (Must have ONE or more of the following)

• OutSystems Architecture Specialist (O11) - Demonstrates expertise in designing enterprise-grade OutSystems applications on version 11
• OutSystems Architecture Specialist (ODC) - Validates skills in architecting solutions on OutSystems Developer Cloud
• OutSystems Tech Lead (O11) - Proves capability to lead technical teams and manage complex OutSystems projects

Experience 

• Typically 10-15 years' experience in technical role with responsibilities that apply in-depth knowledge of architectural principles and design
• Minimum 5+ years hands-on experience with OutSystems platform (O11 and/or ODC)
• Experience in developing and deploying large scalable production applications on OutSystems platform
• Experience with Cloud platforms (AWS, Azure, or Google Cloud) and understanding of OutSystems cloud deployment models
• Working knowledge of DevOps software development tools and methodologies, including OutSystems LifeTime and CI/CD pipelines
• Broad and deep knowledge in current IT technologies and how they integrate with OutSystems
• Proficiency in Enterprise technology specifications and standards

Technical Skills

• OutSystems architecture patterns
• Web technologies: HTML5, CSS3, JavaScript, Reactive Web
• Mobile application development using OutSystems
• RESTful and SOAP web services, API design, and integration patterns
• Relational databases (SQL Server, Oracle, MySQL) and OutSystems data modeling
• Security best practices and data privacy compliance
• Additional OutSystems certifications (e.g., Professional Developer, Associate Reactive Developer) are an advantage

Professional Competencies

• Self-motivated with a positive "can-do" attitude
• Creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Ability to lead, develop and maintain respectful and trusting relationships with clients and team members
• Proficient in written and spoken English
• Strong problem-solving and analytical skills
• Customer-focused mindset with attention to detail
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Note: Candidates must demonstrate their expertise through valid OutSystems certifications and be prepared to showcase their portfolio of OutSystems projects, architectural designs, and technical leadership experience during the interview process.

Responsibilities

Infrastructure Architecture & Platform Engineering

• Design, implement, secure, and operate enterprise Kubernetes (EKS) clusters on GCC+.
• Architect and maintain cloud-agnostic, portable infrastructure that can be deployed across different Kubernetes environments.
• Ensure workloads, configurations, and platform components remain decoupled from vendor-specific services.
• Deploy, manage, and optimize the Incident Response Management (IRM) platform using Helm.
• Maintain platform reliability through high availability, multi-zone resilience, monitoring, and self-healing capabilities.

Backend Development & Automation

• Design and develop backend services, APIs, platform tooling, and automation solutions using Golang.
• Build and maintain SRE, DevOps, and operational tooling to improve platform efficiency and reliability.
• Develop and enhance CI/CD pipelines and infrastructure automation.
• Support frontend teams through technical oversight where required.

Technical Leadership

• Lead and mentor a team of engineers, providing technical guidance and best practices.
• Conduct code reviews and promote high standards of software quality, testing, and maintainability.
• Drive Agile delivery processes, including sprint planning, backlog refinement, and retrospectives.
• Collaborate with Product Managers, Engineering Managers, and stakeholders to define technical roadmaps and deliver scalable solutions.

Engineering Governance

• Author and maintain technical documentation, including RFCs (Request for Comments) and ADRs (Architecture Decision Records).
• Ensure architectural decisions are well-documented, reviewed, and aligned with engineering standards.
• Promote engineering excellence, knowledge sharing, and continuous improvement within the team.

Requirements

Technical Skills

• Strong hands-on experience with Kubernetes (EKS), Helm, and Infrastructure-as-Code (IaC).
• Proven experience designing and operating secure, highly available cloud infrastructure.
• Strong expertise in Golang for backend development, systems programming, and automation.
• Experience building and maintaining CI/CD pipelines and platform engineering solutions.
• Strong understanding of cloud-native architecture, containerization, and microservices.
• Experience designing portable and platform-agnostic Kubernetes deployments.

Leadership & Delivery

• Experience leading technical teams and mentoring engineers.
• Strong understanding of Agile development methodologies and sprint-based delivery.
• Ability to translate business and platform requirements into scalable technical solutions.
• Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications

• Experience working with GCC+ (Government Commercial Cloud).
• Experience in regulated or security-sensitive environments such as Government, Financial Services, Healthcare, or Defence.
• Familiarity with infrastructure security, compliance requirements, and platform hardening practices.

Overview

• This role combines hands-on software engineering with legacy modernisation, operational resilience, and digital transformation. 
• You will help maintain and enhance complex mission-critical systems while progressively improving architecture, security, observability, developer practices, and the responsible use of AI to accelerate engineering outcomes. 
• You will be expected to work across both change delivery and production support contexts, balancing system stability, regulatory obligations, and long-term technical renewal.

Responsibilities 

• Develop, enhance and maintain software for STARS and ELS across both legacy and modernised components, ensuring reliability, correctness and maintainability.
• Work on complex business workflows that support land title registration, lodgement, payment, document handling, reporting and search functions.
• Analyse and implement system changes with care in a tightly coupled environment with numerous upstream and downstream interfaces.
• Support modernisation initiatives such as platform upgrades, code remediation, refactoring, API enablement, removal of obsolete components, and progressive architecture improvements.
• Contribute to digital transformation efforts, including improving system usability, automation, straight-through processing and integration with new digital services.
• Use AI tools responsibly to improve engineering productivity in areas such as code analysis, documentation, test design and development acceleration, while critically reviewing all AI-generated outputs for correctness, security, maintainability and compliance.
• Participate in incident investigation, root cause analysis, defect remediation and production support to maintain system stability and service availability.
• Strengthen engineering quality through testing, code review, secure coding, dependency hygiene, observability and DevSecOps practices.
• Collaborate with product owners, users, architects, operations teams, cybersecurity stakeholders and vendors to deliver solutions that are practical, secure and aligned with SLA's priorities.
• Document technical design, system behaviour, integration logic and operational considerations to support knowledge retention and reduce dependency on individuals or vendors.
• In this role, you will be expected to make sound engineering trade-offs in a legacy environment where data integrity, security, auditability and service continuity are critical. 
• You should be comfortable working with large and complex codebases, investigating difficult defects, understanding business rules embedded in older implementations, and helping the team move progressively toward better engineering practices and future-state architecture.

Requirements

• Degree in Computer Science, Software Engineering, Information Systems or a related discipline, or equivalent practical experience.
• At least 3–5 years of relevant experience in software engineering, application maintenance, or enterprise system development.
• Strong programming and debugging skills, with experience in one or more of the following: Java, JSP, JavaScript, SQL, PL/SQL, shell scripting, or related enterprise technologies.
• Experience working with large, complex or legacy application systems, including troubleshooting production issues and understanding tightly coupled business logic.
• Familiarity with web application and enterprise platform concepts such as APIs, application servers, databases, batch processing, authentication flows, and system integrations.
• Experience with software delivery practices such as version control, CI/CD, automated testing, release management and environment management.
• Working knowledge of secure coding principles and application security practices, with appreciation of vulnerability remediation and operational risk management.
• Good analytical thinking and problem-solving ability, with a disciplined approach to change impact assessment and root cause analysis.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
• Ability to learn quickly, take ownership of assigned work, and contribute in a structured, high-accountability environment.

Key Responsibilities

Site Reliability & Operations

• Manage and improve the reliability, availability, and operational excellence of the SHIP-HATS platform
• Define, monitor, and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
• Lead incident management, troubleshooting, root cause analysis, and post-mortem reviews
• Drive continuous improvements to reduce operational toil and prevent recurring incidents
• Perform capacity planning, performance tuning, and system optimisation

Observability & Monitoring

• Design and implement observability solutions across logging, metrics, and distributed tracing
• Build dashboards, alerts, and monitoring strategies to provide deep visibility into platform health
• Manage and maintain monitoring stacks such as Prometheus, Grafana, ELK, or equivalent tools

Infrastructure & Automation

• Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform or Ansible
• Automate infrastructure provisioning, deployment, and operational workflows
• Support both cloud and on-premises infrastructure environments
• Contribute to CI/CD pipeline improvements and platform automation initiatives

Collaboration & Engineering Excellence

• Work closely with engineering and product teams to embed reliability and operability practices into the software development lifecycle
• Review system architectures and recommend reliability, scalability, and resilience improvements
• Advocate for DevSecOps, automation, and operational best practices across teams

Requirements

• Degree in Computer Science, Information Technology, Engineering, or related disciplines
• Hands-on experience with Kubernetes and container orchestration platforms
• Experience with CI/CD and DevSecOps tools such as GitLab, Jira, Confluence, Fortify, or similar platforms
• Proficiency in at least one scripting or programming language such as Python, Go, or Bash
• Experience with Infrastructure-as-Code tools such as Terraform or Ansible
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Experience implementing and managing observability and monitoring solutions such as ELK Stack, Prometheus, or Grafana
• Good understanding of networking, system reliability, security hardening, and operational best practices
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to work effectively in Agile and cross-functional environments
• Good communication and stakeholder management skills

Good to Have

• Experience with GitOps workflows and service mesh technologies such as Istio
• Familiarity with secrets management tools such as HashiCorp Vault
• Exposure to government ICT standards, IM8 policies, or regulated environments
• AI-native mindset and software engineering capabilities
• Experience supporting large-scale enterprise or public sector platforms