Total 4,746 procurement manager job vacancies in Others category

• Role: Assistant Nursery Manager

• Industry: Landscaping & Plantation Solutions

• 5 Days, 8.30am - 5.30pm

• Basic Salary $3,500 - $5,000 + Project Incentive + 14 Days AL + Bonus

• Office at Tengah , West SG [ Nearby MRT is Choa Chu Kang / Boon Lay MRT ] 

Requirements:

• Diploma or Degree in Arboriculture, Horticulture, Landscape, or related field.

• Minimum 3–5 years of nursery or horticultural management experience, preferably with hydroculture

Job brief:

1. Assist in managing day-to-day nursery operations and staff supervision.
2. Support production planning and scheduling for hydroculture plant projects.
3. Allocate tasks and monitor performance of nursery workers.
4. Oversee maintenance and utilization of nursery equipment and machinery.
5. Ensure best horticultural practices in plant care, propagation, and upkeep.
6. Assist in preparing costings and quotations for tenders, working with QS & Project teams.
7. Contribute to continuous process and resource improvements.
8. Perform other duties as assigned by the Senior Manager or Management.

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Approving rosters to ensure sufficient manpower is scheduled on each shift.
• Ensure all supervisor coaching are done.
• Proper maintenance checks for Reception counters and procedure rooms daily.
• Handling of performance appraisals for department.
• Management of the department’s controllable expenses to achieve or exceed budgeted goals monthly.
• Responsible for supporting / facilitating day-to-day operations of various clinics

Requirement:

• Candidate must possess at least a Degree, in any field.
• At least 2 years (s) of working experience in the related field is required for this position.
• Preferably with experience in Healthcare Sector

To submit your application, please apply online or apply@rn-care.com call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

We are looking for a pro-active individual passionate in faculty engagement and development within a University environment.

• Basic up to $6,800 per month + AWS + PB
• Permanent role on 3-year renewal basis
• Mon - Fri, office hours
• Boon Lay MRT

What to expect:

• Oversee end-to-end faculty recruitment and appointment processes, including outreach, onboarding, appraisal, promotion, and reappointment while ensuring compliance with institutional standards and timelines.
• Develop and implement recruitment strategies to attract, select, and retain high-quality academic talent.
• Lead faculty culture and engagement initiatives, including performance appraisals, recognition and award nominations, succession planning, and career development opportunities.
• Manage faculty welfare and well-being matters, including peer or student-faculty concerns, while coordinating with relevant support offices on mental health and support initiatives.
• Oversee space and infrastructure planning for faculty offices, research laboratories, and shared spaces, including supporting policy development, data analysis, and documentation.
• Manage stakeholder coordination and reporting, serving as the main point of contact for leadership, collaborating with internal departments, maintaining faculty databases, and preparing management reports and presentations.

Who we are looking for:

• Possesses minimum a Bachelor's Degree with at least 5 years of experience in Faculty Affairs and People Management.
• Proactive problem-solving in areas of welfare, infrastructure, and culture.
• Ability to build a positive, supportive faculty culture that enhances the School’s reputation and impact.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd - 11C5781

We are looking for a highly driven Area Manager / Senior Area Manager to oversee operations across multiple outlets in Singapore.

This is a hands-on, operations-heavy leadership role responsible for ensuring smooth daily operations, strong manpower control, and consistent execution of brand standards across all outlets.

You will play a key role in driving performance, developing outlet teams, and ensuring operational excellence aligned with HQ expectations.
Key Responsibilities

1. Multi-Outlet Operations Management

• Oversee day-to-day operations across 5 outlets
• Ensure all outlets meet brand SOPs, food quality, and service standards
• Conduct regular outlet visits and audits

2. Manpower Planning & Control

• Manage outlet staffing, scheduling, and deployment
• Optimize manpower cost while maintaining service quality
• Work closely with outlet managers on rostering and productivity

3. Team Leadership & Development

• Lead, coach, and develop Outlet Managers and Supervisors
• Build a strong service culture and accountable team environment
• Handle performance reviews, discipline, and staff retention

4. Sales & Performance Management

• Drive outlet sales and profitability
• Monitor KPIs (sales, food cost, labour cost, wastage)
• Identify gaps and implement improvement strategies

5. Operational Excellence

• Ensure consistency in food quality and customer experience
• Troubleshoot operational issues across outlets
• Maintain high standards in hygiene, safety, and compliance

6. HQ Liaison & Reporting

• Align local operations with HQ expectations and standards
• Prepare reports and provide updates on outlet performance
• Execute HQ initiatives, campaigns, and menu rollouts

Requirements

• Minimum 3–5 years (Area Manager) or 5–8 years (Senior Area Manager) in multi-outlet F&B operations
• Strong experience in casual dining / chain restaurant environment
• Proven ability to manage multiple outlets and teams simultaneously
• Strong understanding of manpower planning, cost control, and operations
• Hands-on, ground-oriented leader (not desk-bound)
• Strong leadership, communication, and problem-solving skills
• Able to work weekends and peak periods when required

What We’re Looking For

• Someone who is operationally sharp and detail-oriented
• Strong sense of ownership and accountability
• Able to balance manpower cost vs service quality
• Comfortable being challenged and working in a structured brand environment

Key Responsibilities

• Lead and manage lithium trading activities (physical and derivatives)
• Oversee day-to-day operations and performance of the trading team
• Develop and implement trading strategies and sales initiatives
• Work closely with internal teams (operations, legal, finance) and external counterparties
• Identify and develop new business opportunities, suppliers, and trading structures
• Manage risk exposure, including market, credit, and counterparty risks
• Oversee hedge positions, P&L monitoring, and ensure compliance with internal controls
• Drive market intelligence efforts, including supply/demand analysis and industry insights
• Prepare budgets, reports, and support strategic planning initiatives

Requirements

• Degree in Business, Finance, or a related field
• 15+ years of experience in commodities trading (physical and/or derivatives), preferably metals
• Proven experience in team leadership and stakeholder management
• Strong understanding of risk management, derivatives, and financial modelling
• Strong analytical and problem-solving skills
• Ability to build and maintain industry relationships

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com. 

About the Role 
As a Senior Manager, you’ll partner with enterprise clients to lead Salesforce-driven CRM and digital transformation programs. You’ll guide cross-functional teams to design, implement, and optimize technology solutions that enhance customer experience, operational efficiency, and business growth. 

Responsibilities  

• Lead end-to-end Salesforce implementations and transformations—from discovery and business case to deployment and adoption. 

• Manage consulting engagements, overseeing project scope, budget, timeline, quality control, and risk mitigation in alignment with PwC’s Advisory delivery model.  

• Collaborate with stakeholders (C-Suite, IT, operations, marketing, sales) to define CX strategies, digital roadmaps, and future-state processes. 

• Apply agile methods and business analysis techniques to capture requirements, map processes, and deliver user stories. 

• Architect scalable solutions leveraging Salesforce Financial Services Cloud, Marketing Cloud, Service Cloud, Platform App Builder, and integrations. 

• Mentor and coach junior consultants and analysts, fostering their technical, functional, and leadership development. 

• Ensure delivery of high-quality artifacts—functional designs, solution blueprints, test scenarios, training materials, etc. 

• Drive thought leadership through speaking engagements, internal knowledge sharing, and contributing to firm-wide accelerators and assets. 

About You  

• 10 years of consulting or professional services experience, including 3+ years in Salesforce leadership roles. 

• Background in Financial Services, Consumer, Insurance, or Energy verticals. 

• Ability to manage client relations, drive sales opportunities, and co-author proposals. 

• Experience designing connected systems (Salesforce integrations with external systems, middleware, APIs). 

• Proven project delivery experience leading CRM or digital transformation engagements within consulting or professional services. 

• Strong business analysis and stakeholder engagement skills—capable of translating complex business needs into scalable technical solutions. 

• Familiarity with Agile methodologies, DevOps practices, and change management. 

• Excellent communication skills, including strategic storytelling, executive presence, and training ability. 

• Track record of leading and mentoring teams and cultivating high-performing capabilities. 

• Certifications like Salesforce Business Analyst, Marketing Cloud Consultant, or advanced Salesforce Architect certifications are a plus. 

1. Operations Planning & Execution

• Plan, schedule, and oversee daily shipyard project activities (fabrication, installation, repairs).
• Ensure projects are executed according to timelines, specifications, and client requirements.
• Coordinate with project managers, engineers, and supervisors.

2. Workforce & Resource Management

• Manage manpower allocation (workers, supervisors, subcontractors).
• Ensure proper utilization of equipment, materials, and tools.
• Monitor productivity and optimize workforce efficiency.

 3. Safety &Compliance

• Enforce strict compliance with workplace safety regulations and MOM guidelines.
• Conduct safety briefings, risk assessments, and toolbox meetings.
• Ensure workers follow PPE requirements and safe work procedures.

4. Project Monitoring & Reporting

• Track project progress against schedule and budget.
• Prepare daily/weekly reports for management and clients.
• Identify delays or risks and implement corrective actions.

 5. Coordination& Communication

• Liaise with clients, contractors, and internal departments (HR, procurement, QA/QC).
• Attend coordination meetings and resolve operational issues.
• Ensure clear communication across all levels of the yard.

 6. Quality Control& Assurance

• Ensure all works meet engineering standards and specifications.
• Work closely with QA/QC teams to maintain quality benchmarks.
• Handle inspections and approvals.

7. Cost Control & Budget Management

• Monitor operational costs (labour, materials, equipment).
• Minimize wastage and improve cost efficiency.
• Support procurement and vendor management.

8. Problem Solving & Risk Management

• Handle unexpected issues like delays, manpower shortages, or equipment breakdowns.
• Develop contingency plans to keep operations running smoothly.

 9. Documentation& Compliance

• Maintain proper documentation (permits, reports, safety records).
• Ensure compliance with yard rules, legal regulations, and audits.
• Requirements:
• Ability to work in shipyard environments.
• 10–15 years of experience in shipyard operations
• Strong leadership and decision-making
• Knowledge of marine/offshore operations
• Safety management expertise
• Good communication and coordination
• Problem-solving under pressure

OBJECTIVES:

The Manager, Analytical Development is responsible for leading and executing analytical method development, qualification, validation, and assay transfer activities to support biologics and vaccine development programs from early development through Phase 2 clinical trials. The position holder applies strong scientific judgement in the design and execution of analytical methods and is well-versed in current biologics analytical development trends across a broad range of modalities, including viral, mRNA, and protein-based vaccines.

The position holder manages a team of analytical scientists and provides hands-on scientific leadership and project ownership. The role works in close collaboration with Early Development and Preclinical, Process Development, Quality Control, Regulatory Affairs, and external partners to ensure analytical readiness, non-GMP testing support, compliance with regulatory expectations, and timely program progression.

RESPONSIBILITIES:

Analytical Development

• Lead and oversee the Analytical Development (AD) team in the execution of analytical method development, optimisation, qualification, and validation for in-process controls, release testing, and product characterisation.
• Apply sound scientific judgement to method selection, troubleshooting, lifecycle management, and continuous improvement.
• Analyse and interpret experimental data using appropriate statistical and scientific approaches, including assay variability analysis.

Assay Transfer & External Collaboration

• Lead and support assay transfer activities to internal QC laboratories and external partners (e.g. CMOs, CROs, CTOs).
• Prepare, review, and execute assay transfer protocols, reports, comparability assessments, and acceptance criteria.
• Serve as the analytical point of contact during assay transfer, ensuring successful method implementation and effective troubleshooting.
• Interface with external testing partners to ensure timely, compliant, and robust assay transfer execution.

Regulatory & Documentation

• Author and review high-quality technical documents, including protocols, reports, technical memoranda, and regulatory sections supporting IND/IMPD submissions.
• Support regulatory submissions and interactions by providing analytical rationales, assay validation data, and responses to regulatory questions.
• Ensure accurate, complete, and compliant documentation in laboratory notebooks and data records.

Project & Matrix Collaboration

• Oversee and coordinate non-GMP, fit-for-purpose testing to support Early Development and Preclinical, Process Development, and Tech Transfer activities.
• Manage analytical development deliverables for assigned projects in alignment with overall CMC and project strategies.
• Partner cross-functionally with Process Development, Drug Product Development, Quality Assurance, Regulatory Affairs, and Project Management to advance development programs.
• Contribute to development strategies and planning by identifying analytical risks, mitigation actions, and resource needs.

People & Laboratory Leadership

• Manage Analytical Development staff, including recruitment, definition of individual and team objectives, and performance management.
• Plan and manage FTE capacity aligned with anticipated Analytical Development, assay transfer and non-GMP testing workloads.
• Optimise resources utilisation (human, equipment, consumables etc) for the Analytical Development function, closely aligned with company needs and priorities.
• Coach, mentor, and develop team members to build technical capability and support succession planning.
• Coordinate projects within the Analytical Development (AD) group and allocate resources based on project lifecycle, resource requirements, and agreed priorities.
• Support safe, compliant, and efficient laboratory operations, including equipment upkeep and continuous improvement initiatives.

EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:

• PhD (or Master’s) in Life Sciences or a related discipline with a minimum of 6 (8) years of relevant experience.
• Demonstrated scientific expertise in molecular biology and microbiological or cell-based analytical methods; experience in physicochemical analytical methods is a plus.
• Minimum of 2 years of direct people management experience preferred.
• Willingness and ability to work hands-on in the laboratory, as required, to drive method development, troubleshooting, and assay transfer activities.
• Working knowledge of GMP environments and regulatory expectations for analytical methods and assay validation, with a minimum of 4 years in the pharmaceutical industry preferred.
• Prior assay transfer experience (development to QC and/or external partners) preferred.
• Strong scientific writing, data interpretation, and verbal communication skills.
• Proven ability to work effectively in a matrix, multidisciplinary, and international environment.
• Highly motivated, collaborative, detail-oriented, and able to manage multiple priorities effectively.

Wealth Management Consultant(Investment)

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Roles & Responsibilities

• Translate application storyboards and use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable code
• Integrate data storage solutions
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Strong knowledge of .NET web framework, RTPM
• Proficient in {C# and/or VB.NET}, with a good knowledge of their ecosystems
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• Knowledge of concurrency patterns
• Familiarity with Microsoft SQL Server
• Experience with popular web application frameworks
• Knack for writing clean, readable, and easily maintainable code
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and work arounds
• Experience implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools {such as Git, SVN, and Mercurial}
• Strong understanding of the .NET framework, C#, and object-oriented programming.

Job Overview

The Business Development Manager is responsible for driving revenue growth by identifying new business opportunities, building strategic partnerships, and expanding the company’s presence within the travel and tourism industry. This role focuses on increasing sales of travel products such as tour packages, corporate travel services, and destination offerings.

Key Responsibilities

• Identify and develop new business opportunities in leisure, corporate, and group travel segments
• Build and maintain relationships with partners such as airlines, hotels, travel agencies, and corporate clients
• Negotiate contracts, pricing, and service agreements
• Develop and implement strategic sales plans to achieve revenue targets
• Conduct market research to identify trends, competitor activities, and customer needs
• Represent the company at travel trade shows, networking events, and client meetings
• Collaborate with marketing teams to design promotional campaigns and travel packages
• Prepare sales reports, forecasts, and performance analysis
• Manage key accounts and ensure high levels of client satisfaction

Requirements & Qualifications

Education

• Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, or related field

Experience

• 3–7 years of experience in business development, sales, or account management (preferably in travel/tourism)
• Proven track record of meeting or exceeding sales targets

Skills

• Strong negotiation and communication skills
• Excellent networking and relationship-building abilities
• Knowledge of travel industry trends and destinations
• Ability to analyze data and develop strategic plans
• Proficiency in CRM software and Microsoft Office tools

Travel Requirements

• Frequent travel may be required for:Client meetingsIndustry events and trade showsDestination visits and familiarization (FAM) trips
• Ability to travel internationally when necessary
• Flexible schedule, including occasional weekends or holidays
• Valid passport and ability to meet visa requirements

Preferred Qualifications

• Experience working with airlines, tour operators, or travel agencies
• Existing network within the travel and tourism industry
• Multilingual abilities (a plus for international markets)

Key Responsibilities & Accountabilities 

• Pre-Sales Visualization & RFP Support (10%): Lead the creation of BIM models, explanation drawings, and animations for client RFP responses; collaborate with Sales to provide technical marketing assets and "automatic take-offs" for rapid-response budgetary planning. 

• BIM Standards & Protocol Governance (10%): Create and manage in-house BIM standards (layers, line weights, annotations); develop and maintain project-specific BIM Execution Plans (BEP) and protocols to ensure consistency across the global portfolio. 

• Product Integration & Library Management (15%): Partner with the Product Team to develop and update the BIM object library for internal and supplier equipment; ensure parametric models include accurate sizing and naming conventions. Laise with equipment vendors and material suppliers for their latest BIM models.  

• Team Leadership & BIM Support (45%): Govern and train a team of BIM technicians; provide expert technical support for BIM software and troubleshoot complex modeling issues encountered by the design or delivery teams. Manage the BIM files as the point of contact, receive comments and markups from the technical teams, understand, digest and distribute to self and BIM technicians to execute. Ensure quality of BIM work. The BIM technicians are expected to be in Shanghai and the BIM manager to be stationed in Hong Kong or Singapore with the Design and Engineering Team.  

• Cross-Functional Coordination (15%): Interface with Mechanical, Electrical, and Architectural leads to ensure clash detection and multidisciplinary coordination; assist the Delivery team in resolving site issues using BIM data. Ensure that the disciplines are following the BIM standards and are filed accordingly.  

• Continuous Improvement (5%): Stay technically proficient with the latest BIM developments and integrate best practices into company procedures. 

Qualifications & Requirements 

• Education: Bachelor’s degree in Engineering, Architecture, or a related technical field is desired. 

• Experience: Minimum of 10 years of work experience in engineering/design, with at least 6 years specifically in the Data Center sector. 

• Technical Skills: Expert proficiency in Revit, AutoCAD, and Navisworks is mandatory. Strong understanding of parametric modeling and construction methodologies (Architectural, Structural, Mechanical, Electrical, ICT, ELV, Security Systems, ETC). Compliant to AIA BIM and digital delivery documents Level Of Detail (LOD);  ISO 19650 Exchange Information Requirements, Common Data Environment, Information Delivery Milestones compliant.  

• Knowledge: Have a reasonable technical and operational understanding of the needs and requirements of other trades and disciplines.  

  - Physical Security 

  - Digital Security 

  - Vertical Transportation 

  - Mechanical. HVAC, FS, PD, Systems 

  - Electrical, Fuel, ELV, ICT Systems 

  - Controls and Monitoring 

  - Civil and Structure  

  - Architecture 

  - Project Management 

  - Construction Management 

  - Testing & Commissioning  

  - Equipment Manufacturing Processes 

  - Quantity Surveying & Cost Management 

• Languages: Written and oral fluency in English and Chinese is required to facilitate regional stakeholder management and vendor coordination. Additional language proficiencies is also desirable. 

• Traits & Behaviors: Logic-driven approach to data management; ability to translate complex engineering concepts into clear visual animations; thrives in a high-pressure, pre-sales environment. 

We are looking for a strategic and hands-on IT Infrastructure Manager to lead our end-to-end technology operations. You will be responsible for the stability, security, and scalability of our entire stack—from desktop support and networking to hybrid cloud server environments. Your mission is to move beyond "keeping the lights on" by driving service excellence, robust governance, and continuous operational improvement.

Key Responsibilities

• Operational Leadership: Oversee comprehensive infrastructure and support operations, covering desktop, network, server (Windows/Linux), and AWS cloud environments.
• Service Governance: Define and manage SLAs, escalation workflows, and reporting cadences to ensure high service availability and user satisfaction.
• Strategic Roadmap: Develop and execute an operational improvement roadmap focused on standardizing systems and increasing infrastructure resilience.
• Vendor & Stakeholder Management: Act as the primary point of contact for external vendors and coordinate with internal application teams to resolve performance bottlenecks.
• Quality & Compliance: Drive the completion of technical documentation, including runbooks and disaster recovery plans, ensuring all systems meet security and quality standards.
• Resource Oversight: Lead and mentor the support team (L1/L2) to ensure professional development and efficient ticket resolution.

Required Skills & Experience

• Infrastructure Breadth: Deep technical understanding of M365, AWS, Networking, and Data Center operations.
• Governance Expertise: Proven experience establishing ITIL-based processes, SLAs, and incident management frameworks.
• Project Management: Ability to lead infrastructure projects, migrations, and standardization initiatives from conception to completion.
• Vendor Management: Strong track record of managing third-party service providers and contract performance.
• Leadership: Excellent communication skills with the ability to bridge the gap between technical teams and executive leadership.

Preferred Qualifications

• 7+ years of experience in IT Infrastructure, with at least 2 years in a leadership/management role.
• Certifications such as ITIL Foundation, PMP, or senior-level technical certs (AWS/Microsoft).
• Experience managing hybrid-cloud budgets and cost optimization.