Total 2,971 Manager level Business Management / Project / Planning job vacancies

Project Planning: Define project scope, goals, and deliverables. Build comprehensive timelines, milestones, and work schedules.

Budget & Resource Management: Allocate human and physical resources efficiently. Develop, manage, and track project budgets against spending.

Risk Management: Identify potential roadblocks and implement proactive measures to mitigate them before they impact the project.

Stakeholder Communication: Act as the primary point of contact. Provide regular status updates to senior management, clients, and team members.

Team Leadership: Guide and motivate project teams. Foster a collaborative environment to ensure maximum productivity and quality control

Job Description

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing, kick start meeting and responsible for periodic progress reports
• Evaluate the master programme and monitor work progress
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Conduct feasibility studies and recommendations on the development concept, preliminary programme and budget
• Any ad-hoc tasks assigned by supervisor

Job Requirements

• Degree in Engineering/Architecture/Construction Management/Project Management, recognized by Board of Architects/Professional Engineering Board/BCA.
• Minimum 5 years of working experience in built environment
• Knowledgeable in project management processes for all stages of project
• Proficient in MS Project and MS Office
• Passion in people and project management
• Self motivated and able to work under pressure
• Excellent decision making and problem solving skills
• Good written and communication skills

Job Description

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing, kick start meeting and responsible for periodic progress reports
• Evaluate the master programme and monitor work progress
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Conduct feasibility studies and recommendations on the development concept, preliminary programme and budget
• Any ad-hoc tasks assigned by supervisor

Job Requirements

• Degree in Engineering/Architecture/Construction Management/Project Management, recognized by Board of Architects/Professional Engineering Board/BCA.
• Minimum 5 years of working experience in built environment
• Knowledgeable in project management processes for all stages of project
• Proficient in MS Project and MS Office
• Passion in people and project management
• Self motivated and able to work under pressure
• Excellent decision making and problem solving skills
• Good written and communication skills

Job Summary

Offer IT Services and Business Solutions. Managing client relationships and ensuring the successful delivery of IT services and business solutions.

Job Scope

• Implement effective and consistent sales processes to achieve revenue growth.
• Maintain accurate sales forecasts, pipeline tracking.
• Manage and develop major and critical customer accounts.
• Conduct high-level sales presentations.
• Develop and maintain strong relationships at the 'C Suite' while understanding and
• communicating prospective customers' corporate culture.
• Negotiate all aspects of contractual agreement including terms and conditions, duration,
• and pricing with the contracting entity.
• Ensure customer satisfaction and long-term retention through effective post-sales support.
• Prepare quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• Work closely with technical teams to ensure seamless solution delivery and implementation.
• Work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Interfacing with vendors / suppliers and building up relationships

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach
• Strong understanding of IT business solutions, digital transformation, cloud computing.
• Strong leadership and people management abilities.
• Strategic thinker with excellent problem-solving skills.
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented
• Responds quickly to customers and demonstrates efficiency
• Excellent communication, negotiation, presentation and time management skills

Company Overview

Tribecar is a 100% Made-in-Singapore on-demand car-sharing service with over 1300 locations. Members access cars via smartphone 24/7 with no minimum booking length. We design, build, and maintain every element of the service ourselves.

Job Summary

Lead business development initiatives by identifying new opportunities and building strategic partnerships in sustainable mobility. Collaborate cross-functionally to deliver technology solutions and support business growth through financial analysis and strategic planning.

Job Descriptions:

● Entrepreneurial and experienced business development leader with strong technical knowledge and the ability to communicate with decision makers and influencers comfortably and effectively

● Identify and secure new business opportunities and to create strategic relationship with potential partners on technologies for sustainable mobility

●  Able to think strategically on the application of the technology solutions and conceive compelling value propositions to the partners and corporate clients

● Collaborate cross-functionally with developers and stakeholders to manage project timeline completion and customer satisfaction

● Collaborate cross-functionally with clients, stakeholders & tech team to manage project and customer satisfaction

● Support company's strategies on business projects, including but not limited to financial analysis, strategic planning, management presentations, research, etc.

Requirements:

● Bachelor’s Degree with a minimum of 5 years of business development, product management and project management experience in a fast-paced environment, ideally within Technology or Transportation environment

● The candidate to be both tech and relationship-driven, with the ability to understand the needs, cultivate trust, and identify key value proposition for the customer

● Knowledge of programming languages relevant to data manipulation to enhance technical understanding

● Self-starter, independent, organised with strong business acumen and problem-solving skills

● Comfortable with ambiguity and willingness to venture into uncharted territories with limited resources, shifting priorities, meet tight deadlines and understand that not everything is 100% defined all the time

● Able to converse in Japanese is a plus.

Roles and Responsibilities

· Maintain inspection records of works, materials and all completed works

· Keeping track on variation and claims of contract and cost impact and feedback information to the Project Director

· Implement cost control measures to meet project budget

· Site co-ordination with all concerned parties and to resolve site issues

· Plan and schedule work sequences for construction operation, according to the Project Management Plan.

· Liaising with consultants on design analysis, design work, design check for approval and to resolve technical issues on site.

· Site inspection for civil work, which includes excavation, structural, casting and ensure that the work is executed as per the project specification and construction drawing/final approved drawing from authorities.

· Ensure worker carried out meet out quality standards and contractual requirements.

·To control materials, plan the overall schedule and implement specific planning measures

Requirements:

· Bachelor's degree in Civil Engineering or relevant field

· Minium 5 years of project environment experience

· Able to work independently and possess good problem-solving skill.

· Superior civil, structural, or architectural engineering working knowledge of plans, engineering drawings, specifications and schematics associated with the mechanical and plumbing trades

· Computer literacy. Significant experience with Excel, Word, and other computer based tools

· Excellent communication and organizational skills

Our client is a well established SME in the construction industry for over 20 years. Due to business needs, they are now recruiting a Project Manager (MEP) to be part of their team for ongoing transformation projects. The candidate may be required to take on projects that are located island wide.

Job Description:

• Manage and oversee electrical project execution to ensure timely completion in accordance with project schedules and contractual requirements.
• Monitor project scope, variations, and progress closely while coordinating with QS on omissions and additional works.
• Ensure compliance with technical specifications, material procurement, cost control, and budget management.
• Provide technical support and coordinate site activities, engineering documentation, drawings, risk assessments, and safe work procedures.
• Liaise with vendors, subcontractors, consultants, clients, and relevant authorities to ensure smooth project delivery, inspections, testing, and commissioning activities.
• Supervise site operations, installation works, testing, and commissioning to ensure compliance with specifications, drawings, quality standards, and safety regulations.
• Plan and coordinate construction activities, monitor subcontractor performance, and ensure successful project completion and handover.

Job Requirements:

• 5-8 years of prior experience in the construction industry
• Degree/Diploma in Electrical Engineering or related discipline
• Familiarity with Singapore construction standards and regulations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients' brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

The Junior Project Manager will assist in the planning, execution, and delivery of projects within budget and schedule constraints. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities

• Assist in developing project plans, timelines, and budgets with senior project managers.
• Coordinate project activities and resources to ensure project milestones are met according to schedule.
• Communicate project objectives, requirements, and expectations to team members and stakeholders.
• Monitor project scope, schedule, and budget to identify potential risks and issues.
• Coordinate with team members to ensure tasks are completed on time and within budget.
• Serve as a primary point of contact for project stakeholders and provide regular updates on project status, risks, and issues.
• Facilitate meetings, workshops, and discussions to gather requirements, address concerns, and make decisions.
• Document project requirements, decisions, and changes using appropriate documentation tools and templates.
• Assist in the preparation of project documentation, reports, and presentations for stakeholders and management.
• Identify project risks and issues proactively and work with the project team to develop mitigation strategies.

Requirements and Qualifications

• Fresh graduates are strongly encouraged to apply.
• Individuals seeking to transition into a software development career are welcome to apply.
• Up to 2 years of experience in business analyst or related roles will be advantageous.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Asana).
• Knowledge of project management methodologies and best practices.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Commitment to actively participate in training programmes, mentoring sessions, workshops, certification courses, and other learning and development activities assigned by the organisation.
• Ability to learn and adapt quickly to new technologies, tools, and development practices.
• Good verbal and written communication skills.
• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.

Eligibility Requirement

This is an on-site role based in Singapore and is part of the IMDA Company-Led Training (CLT) Programme. Singapore Citizens and Singapore Permanent Residents are eligible to apply.

Benefits

• Competitive compensation
• Medical and Dental benefits
• International and multicultural working environment
• Training and development opportunities
• Career growth in a fast-growing organisation
• Birthday Leave

Our Hiring Process

After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we will get in touch to discuss the next steps.

Please be cautious of recruitment fraud and only engage with communications from our official team using email addresses ending with @vertis.digital.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That is why we are committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more.

We appreciate all applications; however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including but not limited to ChatGPT, Copilot, Gemini, Claude, and similar technologies, during any stage of the interview or assessment process is strictly prohibited and may result in disqualification from the application process.

Job Summary

Key Responsibilities

• Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions.
• Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements.
• Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations.
• Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process.
• Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings.
• Prepare regular reports on sales performance, pipeline, forecasts, and market insights.
• Gather and document technical and business requirements, working closely with theproduct and development teams to design cost-effective solutions.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value.
• Provide input on solution architecture, implementation approach, and best practices.
• Plan and execute system testing and UAT to obtain customer sign-off on technical requirements.
• Provide user experience and business insights to guide ongoing productenhancements.
• Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration.
• Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits.
• Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business.
• Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation.
• Mentor and guide junior sales, business development, or operations staff where applicable.
• Any other adhoc task assigned by Reporting Manager

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.

Responsibilities:

• Act as the central point of contact for all project communications. Build and manage relationships with clients, suppliers, regulatory bodies, and internal teams.
• Develop detailed project plans covering schedules, resources, and budgets. Ensure projects are completed within scope, on time, and within the approved budget.
• Guide and motivate cross-functional teams—engineers, technicians, and other stakeholders—while cultivating a collaborative, high-performance work culture.
• Anticipate potential risks, create mitigation plans, and proactively address issues to ensure smooth project delivery and successful outcomes.
• Ensure all project outputs meet strict quality requirements. Establish and enforce quality control processes and procedures.
• Track project spending and ensure adherence to budgets. Provide timely financial updates to the Sales Director and senior management.
• Maintain accurate project records and produce regular progress reports for management and key stakeholders.

Requirements:

• Minimum Diploma or Degree in Mechanical Engineering, Manufacturing Engineering or related field.
• At least 5 years of project management experience within the manufacturing sector, with strong exposure and network in the semiconductor, life sciences, or medical industry.
• Proven ability to lead and coordinate cross-functional teams with strong problem-solving and decision-making capabilities.
• Excellent organizational skills and the ability to handle multiple projects concurrently while meeting deadlines.
• Self-motivated, results-driven, and equipped with strong presentation, communication, planning, and interpersonal skills.
• Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24121656 (CHEN JING WEI)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Duties

• Identify, qualify, and prioritise distributors, EPCs, and end customers in the Middle East
• Drive prospects toward commercial commitment (trial purchases, purchase orders)
• Disqualify leads without credible conversion potential
• Own the full BD cycle: outreach → qualification → commercial discussion → deal progression
• Maintain a clear, prioritised pipeline with defined next steps
• Work closely with CEO on strategy, pricing, and deal structuring
• Represent Organisation at meetings, exhibitions, and partner discussions

Requirements

• Minimum Diploma in Engineering, Energy, or related discipline (or equivalent experience)
• Proven experience in closing B2B deals (Energy/Power Solutions, Capital Equipment, Infrastructure preferred) in Power Generator Field
• Strong commercial instincts, decisive, outcome-focused
• Comfortable operating with ambiguity and limited structure
• Self-driven, independent, culturally adaptable, and willing to travel
• Excellent communication, negotiation, and presentation skills
• Middle East market experience is advantageous

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

Brief Summary:

• Basic $5500 - $8900 + $1100 Transport Allowance

• Mon to Fri: 8.30am - 6.00pm

• Location: Greenwich

• Permanent Role + VB + 14AL

Job Responsibilities:

• Responsible for new business and new market development of an assigned business division in Singapore & Malaysia.

• Develop & execute strategic plans for new business & markets growth.

• Monitor and evaluate market trends for timely reactions to market.

• Achieve sales targets.

Job Requirements:

• 2 – 3 years in a hunter role with proven success securing new clients.

• Experience with tenders, RFQs, pricing, trade lanes, and account management.

• Degree in Marketing, Sales, or related field.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

SGeBIZ – Head of Compliance

Job Description – June 2026

We are seeking an experienced and proactive Head of Compliance to lead and enhance the compliance function at SGeBIZ, a MAS-regulated Major Payments Institution. This role is pivotal in ensuring SGeBIZ’s operations comply with all relevant regulatory requirements, particularly those set by the MAS under the Payment Services Act, as well as all applicable AML/CFT regulations.

As Head of Compliance, you will be responsible for maintaining and improving our local compliance programme, managing regulatory engagement, and embedding a strong risk and compliance culture across the business.

Responsibilities

• Act as the appointed Compliance Officer under MAS regulations.
• Maintain and enhance the compliance framework, including policies, procedures, monitoring plans, and training programmes.
• Lead SGeBIZ’s regulatory engagement with MAS and other relevant authorities, including licensing matters, routine submissions, ad-hoc queries, and inspections.
• Ensure ongoing compliance with the Payment Services Act, MAS Notices and Guidelines, and other applicable legislation.
• Monitor regulatory developments and advise senior management on compliance implications of new or changing requirements.
• Oversee the local AML/CFT programme, including customer due diligence, transaction monitoring, suspicious transaction reporting, and sanctions screening.
• Collaborate with product, engineering and operations teams to provide compliance advice on business initiatives and new products or services.
• Assist in compliance reporting to the board.
• Prepare for and manage internal and external audits, regulatory inspections, and independent reviews as required.
• Act as a trusted advisor to the business, driving a compliance-first culture without compromising agility and innovation.

Requirements

• Prior working experience in a MAS licensed financial institution, preferably a Major Payments Institution.
• Strong knowledge of MAS regulatory framework, AML/CFT requirements, and experience dealing directly with regulators.
• Strong understanding of financial services regulations and AML
• Proven ability to translate regulatory requirements into practical business processes.
• Excellent analytical problem-solving skills, as well as communication skills, with the ability to communicate effectively with different stakeholders, both verbally and in writing
• High level of proficiency in both written and spoken English.

Role Overview

We are seeking an experienced ICT ENTERPRISE SCRUM MASTER AND PROJECT MANAGER (12-MONTH CONTRACT) to lead the delivery and operational support of enterprise technology solutions across multiple business units. The role involves coordinating system implementations, managing application enhancements, and ensuring the stable operation of critical digital platforms.

The successful candidate will work closely with business stakeholders, technical teams, and external vendors to ensure technology initiatives are delivered effectively while meeting operational and governance requirements.

Key Responsibilities

• Manage the end-to-end delivery of ICT initiatives, including system enhancements, upgrades, and operational improvements.
• Work with stakeholders to gather and analyse business and system requirements.
• Coordinate development, testing, and deployment activities across internal teams and technology partners.
• Monitor project progress, risks, and resource allocation to ensure successful implementation.
• Facilitate system testing activities, including user acceptance testing and release readiness reviews.
• Support production environments by coordinating issue resolution and enhancement planning.
• Manage vendor relationships and ensure service levels are maintained across technology partners.
• Provide regular project updates and documentation for internal governance and reporting.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Science, Technology, Engineering or a related discipline.
• 13+ years of experience in IT delivery, software development, project delivery, systems implementation, or enterprise application management.
• Experience managing large-scale application portfolios or enterprise systems.
• Proven ability to coordinate cross-functional teams, including vendors and technical specialists.
• Strong understanding of software delivery lifecycle and system implementation processes.
• Excellent communication and stakeholder engagement skills.

Preferred Experience

• Experience supporting government or large public sector technology programs.
• Exposure to Agile delivery practices or structured project methodologies.
• Experience managing multiple applications in production environments.
• Familiarity with project tracking or service management tools.
• Ability to work in complex environments involving multiple stakeholders and vendors.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-Manager-%28IT-Project-and-Product-Management%29-Faculty-and-Research-Systems/32747-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.  

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.  

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.  

https://nusit.nus.edu.sg/ 

Job Description

You will lead product development, AI delivery, and digital partnership for Faculty and Research systems at NUS. Working closely with faculties, vendors, and cross-functional IT teams, you will translate business needs into technology outcomes that advance NUS' academic and operational goals. This is a hands-on leadership role suited to someone equally comfortable with strategy and delivery.

Duties and Responsibilities

Product Development & Lifecycle Management

• Own the product roadmap for Faculty and Research platforms across the full lifecycle - from discovery and requirements through to delivery, launch, and iteration.
• Develop and maintain a product roadmap aligned with user needs, NUS IT direction, and relevant market developments - engaging regularly with business users and stakeholders to spearhead, gather, clarify, and prioritise requirements into a well-structured product backlog.
• Work cross-functionally with architecture, security, and engineering teams to ensure products are scalable, compliant, and fit for purpose.
• Use prototypes and proof-of-concepts to validate ideas early and reduce delivery risk.
• Drive continuous product improvement through post-launch data analysis and structured user feedback.

AI Solution Delivery

• Identify opportunities where AI can improve processes, enhance user experience, or unlock new capabilities across Faculty and Research domains.
• Translate business needs into clearly defined AI use cases, shaping functional requirements, solution approaches, and measurable success criteria.
• Apply practical understanding of AI approaches - including generative AI, predictive analytics, and workflow automation - to support solution design and implementation.
• Lead end-to-end delivery of AI solutions, from discovery and prototyping through implementation, rollout, adoption, and continuous improvement.
• Drive the design and implementation of agentic workflows and AI-powered automations using orchestration platforms such as n8n, integrating them with enterprise systems, data sources, and business processes where appropriate.

Project Delivery

• Manage end-to-end project delivery - scoping, planning, execution, UAT, and go-live - ensuring targets, quality standards, and NUS governance requirements are met.
• Handle procurement activities including tender preparation, vendor evaluation, and contract management.
• Produce and review project artefacts to ensure compliance with NUS IT policies and audit requirements.
• Coordinate vendors and internal teams to keep delivery on track and within scope.
• Lead and motivate project teams, balancing resource optimisation with team wellbeing.

Strategic Partnership & Faculty Engagement

• Serve as the primary IT account manager for assigned faculties and departments - building trusted relationships with Deans, Heads, and administrative leaders to understand their priorities and co-develop technology plans.
• Align faculty technology needs with NUS IT strategy through bi-annual digital planning cycles, ensuring investments are well-prioritised and outcomes are tracked.
• Facilitate faculty digitalisation efforts by identifying opportunities, championing adoption of new tools, and supporting change management on the ground.
• Represent faculty interests in university-wide IT governance and planning forums.
• Conduct regular service and strategic reviews with stakeholders to ensure IT remains responsive and forward-looking.

Operations & Continuous Improvement

• Oversee application maintenance and support for Faculty systems, ensuring SLAs are consistently met and issues are resolved efficiently.
• Drive a proactive operations model - using data and system analytics to identify trends and address issues before they escalate.
• Collaborate with faculty partners on enhancement prioritisation, progressively automating routine processes to free capacity for higher-value work.
• Manage vendor performance with accountability, ensuring support obligations are met and improvement opportunities are acted on.
• Ensure ongoing compliance with audit, security, and data governance requirements.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering, or equivalent.
• At least 10 years of IT experience, including 3+ years in a technical role and 7+ years in project or product management.
• Strong grasp of modern IT technologies, methodologies, architectures, and best practices.
• AI FluencyHands-on experience delivering AI or data-driven initiatives in a complex, multi-stakeholder environment.Practical understanding of modern AI concepts - including generative AI, agentic AI, and predictive/machine learning approaches.Relevant AI certifications, hands-on experience with AI platforms/orchestration tools, or demonstrated continuous learning in the AI domain will be an advantage.

• Strong analytical and communication skills — able to engage credibly with both technical teams and senior business stakeholders. The ability to understand the business questions that users are trying to answer is essential.
• Self-driven, organised, and comfortable managing multiple workstreams with competing priorities.
• PMP, CITPM, or CSPO certification is an advantage.
• Certifications in AI are highly preferred and will be considered an added advantage.
• Experience in the higher education sector is a bonus.