Total 2,968 Manager level Business Management / Project / Planning job vacancies

Job Responsibilities:

Project Planning & Management

• Oversee and manage the end-to-end execution of HVAC ducting works, from initial planning to final completion

• Establish and schedule project activities in line with the approved timeline

• Optimize the deployment of manpower, materials, and equipment to ensure timely delivery of milestones

• Work closely with main contractors, consultants, and client representatives to ensure smooth project execution
  

  
  

Compliance & Safety (CSCPM)

• Ensure adherence to CSCPM (Construction Safety Compliance & Project Management) requirements at all times

• Enforce site safety measures in compliance with Workplace Safety and Health (WSH) regulations

• Maintain comprehensive records for permits, safety compliance, and site activities
  

  
  

Quality Assurance & Quality Control (QA/QC)

• Ensure all HVAC ducting works meet project specifications, including cleanroom and pharmaceutical standards

• Manage QA/QC activities such as inspections, testing, and proper documentation

• Collaborate with the QA/QC team to resolve NCRs and close punch list items promptly

• Ensure all works comply with applicable standards, including SMACNA, SS553, and project-specific requirements
  

  
  

Commercial & Contract Administration

• Prepare and submit progress claims in accordance with contractual terms and completed work

• Monitor project progress against contractual milestones and ensure accurate valuation

• Administer variation orders (VO), while maintaining cost control and budget management

• Coordinate with clients and consultants on claim submissions, certifications, and approvals
  

  
  

Stakeholder Coordination & Communication

• Chair and lead site, progress, and coordination meetings with relevant stakeholders

• Proactively resolve site challenges, including design clashes and coordination issues

• Ensure timely preparation and submission of shop drawings, method statements, and technical documentation
  

  
  

Testing, Commissioning & Handover

• Supervise testing and commissioning activities to ensure system performance meets requirements

• Manage the project handover process, ensuring all deliverables are completed

• Ensure submission of complete documentation, including as-built drawings and Operation & Maintenance (O&M) manuals
  

  
  

Job Requirements:

• Bachelor's Degree or Diploma in Mechanical Engineering or a related discipline

• With 5 – 10 years of relevant working experience in HVAC and ducting projects

• Demonstrated experience in managing pharmaceutical or cleanroom environments

• Strong familiarity with QA/QC processes and industry standards, including SMACNA, SS553, and GMP requirements

• Hands-on experience in CSCPM compliance and site safety management practices

• Good understanding of contract administration, including progress claims and variation orders (VO)

• Effective leadership, with strong communication and coordination abilities

• Capable of managing multiple stakeholders while delivering projects within tight timelines
  

  
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Responsibilities:

• Oversee the full project cycle from start to handover ensuring timely completion, high quality standards and client satisfaction.
• Plan project schedules, manage timelines, budgets, documentation and ensure projects stay within scope and cost.
• Conduct regular site inspections to monitor progress, workmanship, quality control, and resolve site issues promptly.
• Act as the primary point of contact for clients, providing timely updates and responses to queries.
• Coordinate closely with designers, subcontractors, suppliers, and internal teams on design intent, materials, schedules, and workflow.
• Manage and supervise subcontractors; ensure clear scope of work and adherence to project requirements.
• Attend site meetings and liaise with relevant stakeholders to ensure smooth project execution.
• Review and interpret 2D drawings, technical specifications and assist in material selection and costing/negotiations with suppliers and subcontractors.
• Support the preparation of quotations, work schedules, material / moodboards and other project-related documents when required.
• Assist Sales Designers in the interior design scope.
• Provide regular updates to internal stakeholders and escalate critical issues when necessary.
• Participate in ad-hoc tasks or additional duties as assigned.

Requirements:

• Proven experience in managing interior design, renovation, or construction projects.
• Strong knowledge of Singapore's interior construction processes, materials, and vendor / subcontractor management.
• Ability to multitask and manage multiple ongoing projects under tight deadlines.
• Strong project coordination, site management and problem-solving skills.
• Detail-oriented, proactive, and able to work independently as well as collaboratively.
• Good interpersonal and communication skills to liaise with clients, subcontractors, and internal teams.
• Proficiency in English; Mandarin is an advantage (for liaising with directors, clients, and contractors).
• Possession of a personal vehicle is an added advantage.

Interested candidates, please WhatsApp us at https://wa.me/6581170774 or email us at reborninteriorsg@gmail.com. We will only notify you if you are shortlisted. Thank you.

Company Overview

SingX revolutionizes cross-border remittances and international money transfers, offering consumers and businesses a cheaper, faster, and more transparent way to transfer money overseas. Join us to help reshape a traditional industry with innovation and impact.

Job Summary

We seek an experienced Business Development Manager to drive new B2B sales from Indian importers, exporters, software, logistics, and shipping firms needing global bank accounts and cross-border payment solutions. This role offers growth in fintech sales with a strong performance-based reward.

Responsibilities

• Identify and shortlist prospective clients in target segments including Indian importers, exporters, software companies, logistics providers, and shipping firms to build a qualified sales pipeline
• Schedule and conduct sales presentations independently to communicate product value and close deals effectively
• Develop deeper relationships with existing clients to expand wallet share and increase revenue
• Consistently achieve or exceed monthly, quarterly, and annual sales targets through strategic sales execution
• Build and maintain strong client relationships by engaging key decision-makers to influence purchasing decisions and generate referrals
• Apply persistence and reliability while adapting to coaching feedback and upholding high integrity standards
• Manage sales activities under pressure with meticulous attention to detail to ensure accuracy and quality in all client interactions

Preferred competencies and qualifications

• Minimum of 5 years of B2B sales experience targeting Indian companies, preferably in banking or fintech products
• Proven track record of meeting or exceeding sales targets
• Degree or professional qualification from a recognized university

Job Responsibilities

• Lead finance function for a major project / tender-based engagement
• Establish financial frameworks, policies, and governance for project execution
• Drive budgeting, forecasting, and cost control to ensure project profitability
• Provide financial insights and scenario analysis to support strategic decisions
• Oversee full spectrum of financial reporting with strong compliance standards
• Manage cash flow, funding requirements, and treasury-related activities
• Partner with cross-functional stakeholders to align financial and operational goals
• Identify financial risks and implement mitigation strategies
• Enhance financial processes, systems, and reporting efficiency
• Guide and mentor finance team to support project delivery

Key Requirements

• Degree in Accounting / Finance or related discipline
• Professional certification (e.g. CPA, CA, CFA) is an advantage
• Minimum 10 years of relevant experience, ideally in project-based / contract environments
• Strong experience in budgeting, forecasting, and financial modelling
• Proven track record in setting up or managing finance operations for large-scale projects
• Good understanding of financial regulations and compliance standards
• Strong stakeholder management and business partnering skills
• Hands-on, adaptable, and able to work in a dynamic environment

Preferred / Nice to Have

• Experience in large-scale project, infrastructure, or tender-based environments
• Exposure to finance transformation, ERP systems, or digital tools
• Treasury or cash flow management experience

Eric Kng Chip Guan (CEI No.R1104559)
Business Edge Personnel Services Pte Ltd (EA License 96C4864)

This role is accountable for the end-to-end delivery of complex, high-impact AI, GenAI, and Data initiatives across the region. The Senior Project Manager ensures initiatives are delivered on time, within scope and budget, while complying with project governance, risk management, regulatory, and responsible AI standards. The role partners closely with business, technology, risk, compliance, and regional PMO stakeholders to maximize business value from AI and Data investments.

Key Responsibilities & Accountabilities

Project Delivery & Execution:

• Lead end-to-end delivery of strategic AI, GenAI, and Data programs and projects, from initiation through closure, in accordance with Project Management Standards.
• Define and manage project scope, objectives, success criteria, milestones, and deliverables in collaboration with business and technology stakeholders.
• Develop and maintain integrated project plans, schedules, budgets, and resource plans.
• Identify, assess, manage, and escalate project risks, issues, dependencies, and change requests as required.

Stakeholder & Governance Management:

• Act as the primary point of contact for senior business stakeholders, technology leads, vendors, and regional / head office counterparts.
• Establish and maintain effective project governance, including steering committees, decision forums, approvals, and status reporting.
• Ensure alignment with Regional PMO governance, Head Office requirements, and policies and standards.

AI & Data Enablement:

• Oversee delivery of AI, GenAI, analytics, and data platform initiatives aligned with business priorities and enterprise architecture standards.
• Ensure responsible AI principles are embedded across the project lifecycle, including model risk, ethics, data privacy, security, and regulatory compliance.
• Translate complex technical and data concepts into clear, executive-level communication and decision materials.

Financial, Vendor & Resource Management:

• Manage project financials, including budget planning, forecasting, cost tracking, and variance management.
• Lead vendor engagement and performance management to ensure contractual, delivery, and quality expectations are met.
• Optimize utilization of internal and external resources across concurrent initiatives.

Reporting, Quality & Continuous Improvement:

• Provide accurate, timely, and executive-ready project status reports, dashboards, and governance artefacts.
• Conduct post-implementation reviews and capture lessons learned.
• Contribute to continuous improvement of AI & Data delivery practices and PMO standards.
• Provide mentoring and guidance to junior project managers as required.

Key Deliverables:

• Approved project charters, business cases, and project management plans
• Steering committee and executive-level status reports
• Risk, issue, dependency, and change registers
• Financial tracking, forecasting, and variance reports
• Post-implementation reviews and lessons learned documentation

Knowledge, Skills & Experience:

• Bachelor’s degree in Information Technology, Engineering, Business, or related discipline
• Project Management certification (PMP, PRINCE2, or equivalent) preferred
• Agile / Scrum certification is an advantage

Experience:

• 12-15+ years of IT project management experience, including 3–5+ years leading large-scale, complex initiatives
• Demonstrated experience delivering AI, GenAI, data analytics, or data platform programs
• Experience operating in regulated environments such as banking or financial services
• Proven ability to manage multi-stakeholder, regional initiatives5.3 Skills & Competencies
• Strong leadership, communication, and stakeholder management skills
• Solid understanding of AI, data analytics, cloud platforms, and modern data architecture
• Strong risk, issue, dependency, and financial management capabilities
• High level of judgment, accountability, and attention to detail

Risk, Compliance & Conduct:

• Ensure all activities are conducted in compliance with policies, standards, and regulatory obligations.
• Adhere to requirements on risk management, information security, data privacy, outsourcing, and responsible AI.
• Escalate risks, issues, and control concerns in a timely and appropriate manner.

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Description

• Industry/ Organization Type: Building and Construction
• Position Title: Project Engineer / Project Manager
• Working Location: Islandwide (Office at Tuas, Transport provided at Joon Koon MRT)
• Working Hours: 5 days (8.00am – 5.00pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee day-to-day site works to meet design, specs, and plans.
• Lead the site team; plan and execute daily activities.
• Manage manpower, materials, and equipment to stay on schedule and within budget.
• Track subcontractor progress and quality; resolve issues promptly.
• Work with main contractor and consultants on design reviews, approvals, and technical queries.
• Attend progress meetings with clients, main con, and consultants; report site status.
• Enforce EHS standards and site housekeeping.
• Deliver the project on time, within budget, and to required quality.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Diploma or Degree in Engineering, Construction Management, or related field.
• Minimum 2 years’ project management experience in building/civil works.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79391 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.

About the role

This full-time Project Manager (AV) role involves leading and managing AV projects from start to finish. You’ll collaborate with internal teams and stakeholders to ensure the successful delivery of AV installations and integrations, meeting client expectations and deadlines.

What you'll be doing

• Review and understand statement of works, drawings and schematics, to determine time to deliver and resource planning and management for the project period
• Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project
• Provide project management guidance to the team
• Identify and resolve site issues effectively and efficiently
• Provide regular project reports/updates to customers and stakeholders
• Manage customer expectations and requirements
• Ensure compliance with safety and industry standards throughout project lifecycles
• Coordinate turn-over of project to service department at the end of each project
• Measure project performance to identify areas for improvement

What we're looking for

• Diploma or degree in Audio-Visual, Information Technology, Electronics, or equivalent
• Minimum 3 years project management experience in the AV industry
• Understand AV system functionality and installation processes and techniques
• Understand technical and construction documents
• Strong interpersonal skills; ability to work with diverse groups
• Effective communication skills
• Resourceful and able to adapt according to the changing environment
• Valid and current PMP Certification preferred
• Candidates with fewer years of experience can be considered for Assistant Project Manager role

What we offer

We are committed to supporting your growth at PAVE, offering training and career progression. Along with competitive pay and comprehensive benefits, we foster a collaborative environment where innovation and teamwork thrive.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Cybersecurity Project Manager to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

Responsibilities:

• Lead, plan, and execute cybersecurity projects—including VAPT, Asset Discovery, Risk Assessment, GRC, and related initiatives—through all phases from initiation to closure.
• Develop comprehensive project plans, including timelines, milestones, and resource allocation, to ensure delivery on schedule and within scope.
• Monitor project progress, identify risks, track issues and dependencies, and escalate matters as needed.
• Prepare and deliver regular project status updates, reports, and dashboards to stakeholders and management.
• Conduct and contribute to IT risk assessment activities, including risk identification, impact and likelihood evaluation, and risk mitigation planning.
• Oversee and coordinate governance and compliance efforts aligned with standards and regulations such as ISO 27001, IM8, PDPA, or other industry frameworks.

Requirements:

• Diploma from Computer Science / Cybersecurity related discipline of study
• 3 years of working experience in project management involving IT risk, governance, or compliance
• Familiarity with GRC frameworks and standards such as ISO 27001, NIST, COBIT, PDPA, or equivalent is advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• Well Established Company
• Basic $3800 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8am to 5.30pm

Job Responsibilities:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI)projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.
• Perform any other duties as assigned.

Job Requirements:

• Possess minimum Diploma/Degree in Mechanical Engineering/Precision Engineering or related field with minimum 2 -3 years of relevant working experience
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a market leader in Logistics industry. They are looking for a Business Development Manager to assist the team for the next phrase of their business. They are located at West of Singapore– easily accessible. The BD Manager is responsible for:

Duties

• Analyse market trends, customer needs, and industry dynamics to develop effective business and growth strategies.

• Drive customer acquisition and retention initiatives to strengthen loyalty and enhance competitiveness.

• Lead and manage teams, while influencing stakeholders and aligning cross-functional activities with business objectives.

• Oversee sales proposals, tender processes, and develop performance metrics aligned with pricing and cost structures.

• Optimise operational efficiency by reviewing resource allocation, vendor management, logistics processes, and risk mitigation strategies.

• Drive strategic projects and digital transformation initiatives, leveraging technology to improve supply chain performance and overall organisational outcomes.

Requirements

• Bachelor’s Degree (or equivalent professional qualifications) with at least 7 years of relevant experience in sales and business development

• Diploma with at least 8 years of relevant experience in sales and business developmenT

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Key Responsibilities:

• Lead business development initiatives to expand the company’s presence in facilities maintenance and ACMV-related projects
• Identify and secure new commercial contracts, including offices, industrial clients, and MCSTs
• Manage end-to-end project lifecycle, including quotation, costing, tender submission, and contract negotiation
• Oversee project execution, ensuring timelines, budgets, and quality standards are met
• Liaise with clients, consultants, and internal teams to ensure smooth delivery of projects
• Develop and maintain long-term relationships with key clients and partners
• Monitor market trends and recommend strategies for business growth and service expansion
• Ensure compliance with regulatory and safety standards

Requirements:

• Minimum 5 years of experience in facilities management, ACMV services, or building maintenance industry
• Proven experience in handling commercial projects, client management, and contract negotiation
• Strong understanding of project costing, budgeting, and scheduling
• Ability to manage multiple projects and stakeholders simultaneously
• Strong communication and business development skills
• Prior experience in project or operations management roles will be an advantage

Salary Range:
SGD $7,500 – $8,500 per month (commensurate with experience)

Additional Information:

• This role is part of the company’s strategic expansion into commercial and project-based services
• Candidate is expected to take on a key role in driving revenue growth and managing project delivery
• Only shortlisted candidates will be notified.

Job Summary

We seek a self-driven professional skilled in handling specialised equipment to lead and build project teams in scaffolding, insulation, refractory, and fireproofing works. You will oversee skills training programs to enhance workforce technical capabilities.

Responsibilities

• Lead and organise project teams to execute scaffolding, insulation, refractory, and fireproofing works across various sectors including oil and gas, petrochemical, and manufacturing
• Operate and manage specialised equipment relevant to refractory lining and fireproof lining tasks to ensure quality and safety standards
• Develop and implement skills training programs to transfer technical knowledge and work experience to employees, improving overall workforce capability
• Guide project teams by providing technical expertise and practical support to meet project requirements and client expectations
• Expand operational capabilities by adapting trade skills to new sectors and product offerings

Achieve Group is seeking a dynamic and results-driven Business Manager to lead and grow a high-performing team focused on serving high-net-worth clients from China to support our Immigration and Corporate Services business. This role requires strong leadership, business acumen, and the ability to drive strategic initiatives that support client expansion and integration into Singapore’s business and regulatory landscape.

Key Responsibilities:

• Lead and manage a team to deliver business growth and client success
• Guide high-net-worth clients through Immigration and Permanent Residency applications
• Oversee educational placement support in Singapore
• Provide strategic business advisory, including Company incorporation and Coordination with legal, tax, and accounting partners
• Ensure seamless client integration into Singapore’s regulatory and business environment
• Drive and achieve defined business growth and revenue targets
• Build strong relationships with high-net-worth individuals and stakeholders
• Ensure seamless client integration into Singapore’s regulatory and business environment
• Drive and achieve defined business growth and revenue targets
• Build strong relationships with high-net-worth individuals and stakeholders

Qualifications and Experience:

• Proven leadership experience with the ability to manage and motivate a team
• Strong understanding of Singapore’s regulatory and business environment
• Experience working with high-net-worth clientele
• Background in business development, investment advisory, or corporate services preferred
• Excellent communication, relationship management, and strategic thinking skills
• Results-oriented with a strong track record in achieving business targets

Why Join Achieve Group?

• Leadership role with team management responsibilities
• Exposure to high-net-worth international clients
• Opportunity to drive business growth and strategic initiatives
• Collaborative and professional work environment

If you are a strong leader with a passion for business growth and client advisory, we would love to hear from you.

How To Apply:

Interested candidate, please submit your updated resume in MS WORD Format to Emily Chua, email – emily.chua@achievegroup.asia (EA Personnel Reg. No. R24125061, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing growth strategies and plans

• Managing and retaining relationships with existing clients

• Increasing client base

• Having an in-depth knowledge of business products and value proposition

• Writing business proposals

• Negotiating with stakeholders

• Identifying and mapping business strengths and customer needs

• Researching business opportunities and viable income streams

• Following industry trends locally and internationally

• Drafting and reviewing contracts

• Reporting on successes and areas needing improvements

• Contacting potential clients to establish rapport and arrange meetings.

• Planning and overseeing new marketing initiatives.

• Researching organizations and individuals to find new opportunities.

• Increasing the value of current customers while attracting new ones.

• Finding and developing new markets and improving sales.

• Attending conferences, meetings, and industry events.

• Developing quotes and proposals for clients.

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

• Proven working experience as a business development manager, sales executive or a

• relevant role

• Experience in sales, marketing or related fields.

• Strong communication skills and IT fluency.

• Ability to manage multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

• Time management and planning skills

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).