To conduct in-depth scalp analysis, execute treatments like exfoliation and steam therapy, educate clients on home-care routines, and drive sales for salon packages and retail products
Scalp Diagnosis & Analysis: Evaluate clients' hair density, follicle health, and scalp condition (e.g., oiliness, dandruff, hair loss) to design tailored treatment plans. [1, 2, 3]
Therapeutic Treatments: Perform hands-on services including deep cleansing, therapeutic massages, hair masking, and steamer or spa therapies. [1, 2, 3]
Client Education: Advise clients on proper hair-washing techniques, the use of salon-grade retail products, and lifestyle or dietary changes that affect hair health. [1, 2]
Consultation & Sales: Recommend suitable packages or add-on treatments, track client progress over multiple sessions, and promote retail products. [1, 2, 3]
Hygiene & Maintenance: Ensure treatment rooms, tools, and equipment meet Singapore's strict cleanliness and sanitation standards. [1, 2]
Customer Retention: Deliver excellent service, ensure client comfort during sessions, and follow up to encourage repeat bookings
Perform scalp treatments and basic hair care services such as washing, blowing, and drying.
· Recommend suitable treatments and products to customers.
· Provide good customer service and answer client enquiries.
· Maintain cleanliness of outlet and equipment.
· Build good relationships with customers to encourage repeat visits.
· Work with the team to achieve service and sales targets.
