Job Summary
GCFO Head of AI Delivery is responsible for the following:
• Define and execute the end-to-end AI and Web3 delivery roadmap as per the GCFO vision and strategy.
• Drive the functional design and delivery of the AI use cases ensuring the Aspire/GCFO first principles and data strategy is adhered.
• Drive the translation of GCFO business problems into well-defined AI use cases with measurable outcomes, clear tooling, defined controls, and aligned downstream users
• Ensure AI solutions are scalable, reusable and alignment to enterprise platforms and standards
• Give a horizon view of AI capabilities and services that would supplement / augment the AI capabilities of teams in GCFO
• Design and develop capabilities across AI patterns such as Explain, Insights, Generative Agents, Writeback Agents, Monitoring, Efficiency, etc
• Work with Technology, Architecture, AI Factory, and other teams to identify, articulate and deliver pathways for AI delivery in the Aspire / Finance environment while connecting with global bank capabilities (eg, AI Factory) that will secure and speed outcomes
• Drive approvals through internal channels including Chapter2, RAI, CCH, etc
• Work with Consulting Partners to organise and structure delivery, focussing on managing internal pathways to secure speedy articulation and navigation of internal approval processes.
• Work with internal teams to recommend improvements to approval processes that align to the bank’s risk appetite while coordinating across approval channels to allow appropriate speed to market for approved technologies, tools and agents
• Manage end-to-end financials and costs, delivery governance and controls and all aspects of delivery management for AI book-of-work ensuring all quality delivery objectives are met.
• Run regular delivery huddles, project governance and prepare for necessary refinement forums.
• Build, run, augment Knowledge Sharing, Communities of Practice, etc on AI capabilities across GCFO and manage license strategy, reporting and allocation for business AI tools as required.
Strategy
• Own and be accountable for end-to-end delivery of strategic data and analytical capabilities to enable business insights, commercial decision making and risk management.
Business
• Be a fearless leader in driving the adoption and associated operational benefits of the strategic technology.
• Proactive in seeking regular assurance that the teams are performing to an acceptable risk and control standard.
• Devise and recommend alternate pathways that secure bank-aligned outcomes while speeding delivery of functionality that supports our teams and business goals
• Be thoughtful of people impacts of technology, in risk-awareness and in delivery
• Be proactive and articulate in finding, sharing and championing ways to improve speed of delivery in the business – especially with respect to AI tools and functionality
• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• Include all necessary internal, legal and regulatory controls through the development of Global Finance requirements.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite
Processes
• Collaborate and partner with Global Process Leaders as part of the Build & Maintain model
• Deliver the infrastructure and capabilities to enable target operating model and control framework
• Optimizing current business model and enabling business benefit materialization through straight-through processing
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Risk Management
• Reinforce an effective and exemplary risk and control culture and further strengthen the control environment, ensure that specialist knowledge and skills are assigned to relevant needs.
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks.
• Work with relevant teams to identify and mitigate identified operational risks in their areas.
• Through assignment of direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting and managing compliance, regulatory, financial crime, operational and reputational risks.
Governance
• Embed the Group’s values and code of conduct in the Global Finance Technology teams to ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employees form part of the culture.
• Ensure compliance with all salient SCB governance frameworks where there are direct touchpoints with them or any subsequent downstream influence from the Global Finance Technology Team
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the GCFO AI Team to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• GCFO COO Management & Leadership Team
• GCFO COO Business Process Owners and Leads
• Business Finance Leads
• Regional and Country Finance Leads
• T&O Finance and Functions
• GCFO Programme Management Office (PMO)
Our Ideal Candidate
• Bachelor's degree in finance or related discipline
• Strong track record of delivery in transformation projects (preferably implementation of AI)
• 10+ years of experience combined in Agile and traditional Project delivery methodologies.
• Strong understanding of Finance data products (GL, sub-ledger, reference data etc)
• Exposure to core Finance domains – FP&A, forecasting & planning, Cost, Treasury
• Ability to collaborate/challenge vendors & internal teams to deliver optimal, value-adding AI solutions
• Ability to work proactively, independently when necessary and displays strong initiative.
• Agile framework or PMP certifications
• Excellent communication and presentation skills
• Consistently high performer and excellent role model of the Banks core values
• High levels of energy and drive, willingness to work hard
• Pragmatic team player with attention to detail
• Hands on experience in delivering Advanced Analytics changes in Tier 1 Bank
• Experience in working in multicultural teams
• Excellent stakeholder management and communication skills
• Exposure to SAP AI ecosystem – framework, models & self-service tools
• Exposure to generative AI, NLP, forecasting, anomaly detection
• Exposure to API, knowledge-graph & AI agent driven modernization to reduce cost and time of end-to-end delivery & ops
• Understanding of AI limitations, risks and failure models
• Exposure to AI Factory
• Strong working knowledge of internal approval processes for AI, systems, and process change
• Exposure to Responsible AI principles (bias, fairness, accountability)
Role Specific Technical Competencies
• Data Science
• Security Privacy Responsible AI
• AI use case frame and feasibility assessment
• Data Quality, reconciliation and lineage
• Agile delivery for AI & Analytics products
• Programme management
• Stakeholder Management (especially Senior Partner level consultants)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
