Total 1,244 Manager level Customer Service job vacancies

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• You drives organizational performance by identifying, developing, and retaining high-potential employees to fill critical roles.

• Work with line managers to creating career paths, implementing performance management systems, and conducting talent reviews to build a robust leadership pipeline.

• Design and implement training programs, mentoring, and coaching to build workforce capabilities.

• Stablish performance goals, evaluations, and appraisal systems that align with company objectives.

• Analyze talent data to identify risks, such as flight risks or skill gaps, and implement retention strategies.

• Collaborate with business leaders to align talent strategies with overall company goals.

• Oversee retirement and exit policies, manage redundancies, and ensure smooth leadership transitions.

• Other reasonable duties as assiged by direct manager.

Requirments:

• Degree in Human Resource or related field of studies

• Min 8 years of human resource experinece

• Candidates with healthcare backgound prefered

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a motivated, dynamic Finance Manager for GL & Reporting (Shared Service Center) based in Subang to join our team. If you are passionate about finance, possess a keen eye for detail, and are ready to kickstart your career in a supportive environment, we want to hear from you.

In this role you will be responsible for:

• To oversee and monitor the overall month end closing activities and period closing.
• To prepare monthly management accounts, half year and year end form packs according to the timetables issued by the Group finance on a consistent and accurate basis.
• To project manage the external, internal and other local statutory audits/reporting requirements to ensure compliance with the stipulated timelines and requirements.

PRINCIPLE OF RESPONSIBILITIES:

• To support the coordination for completion of timely and robust forecasts to facilitate the decision-making process and to ensure that reasons for changes are documented, communicated and fully understood, including implications for the balance sheet and cash flow amongst the finance team (at the minimum).
• To establish and maintain adequate systems of internal control to ensure completeness and accuracy of the business’s books and records and to safeguard its assets.
• To ensure that the financial information issued by the business is consistent with the underlying accounting records, adjusted to comply with Group policies and any applicable International Financial Reporting Standards (IFRS).
• To ensure that the business meets its obligations in respect of all taxation matters including income tax and service tax.
• Review and approve manual journal entries at month end with appropriate and complete supporting documentation.
• Preparation of annual financial statements and provisional tax and deferred tax computation.
• Review of balance sheet reconciliations performed by SSC GL team to ensure compliance to internal controls.
• Preparation of annual financial statements and provisional tax and deferred tax computation in accordance with IFRS.
• Assist in the standardization of accounting procedures/practices within the SSC.
• Assist in drafting accounting memorandum, where necessary.
• Any other ad-hoc tasks as required by the management team.

The ideal candidate will possess:

• Minimum 6 years of relevant working experience (preferably minimum 3 years in audit)
• Strong IFRS accounting knowledge and experience
• Practical experience in budgeting, accounting and forecasting in a large, devolved organisation, preferably within the MNC environment
• Experience in the financial management of programs and projects
• Strong leadership qualities, result oriented, dynamic, self-driven and motivated to work with and through people of various levels
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Mandarin

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Accounting Team.

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

(Located nearby Subang LRT Station)

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Qualifications:

• Proven experience in a customer service position.
• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Qualifications:

• Proven experience in a customer service position.
• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Head of Science (Primary school level)

Working days & hours :
Centre days: 44 hours per week ; 4 weekday (1030AM-730PM / 1230PM - 930PM) + 1 weekend (830AM - 630PM)
HQ days (Meeting): Weekdays 930AM to 630PM 
Working location: Toa Payoh, travel to Woodleigh Mall to support the launch of new classes (including at least one new class). 
Salary: $6000 - $7500
Report to: Managing Director 

Role Overview: We are hiring a Head of Science (Primary) to lead and strengthen a structured P3‒P6 Science programme.

This is a hands-on leadership role combining curriculum ownership, teaching, and teacher development. The role operates within an existing programme framework and is responsible for refining, improving, and scaling it to ensure consistent teaching quality and strong student outcomes across centres.

This role is critical in ensuring the programme delivers reliable results beyond individual teachers, with clear ownership over curriculum standards, teaching consistency, and overall programme effectiveness.

We’re looking for someone who can take a structured primary science programme, ensure consistent quality, and successfully roll it out across multiple centres.

Job Responsibilities: 

• Oversee and refine the P3‒P6 science curriculum, ensuring alignment with MOE syllabus and PSLE requirements
• Develop structured teaching approaches to ensure consistent lesson delivery
• Monitor student progress and continuously improve programme outcomes
• Engage parents through clear communication on student development
• Support trial classes and contribute to enrolment growth
• Teach 4‒6 classes per week, including at least 1 weekend, with teaching load adjusted as the teaching team expands
• Hire and train teachers to deliver high-quality lessons

Requirement:

• Degree in Science or related field (MOE/NIE-trained preferred
• Minimum 5‒8 years of Primary Science teaching experience.
• Proven track record of improving student outcomes. 
• Experience in curriculum development, mentoring, or academic leadership is advantageous. 
• Comfortable with weekend work and centre-based environment

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

The Customer Supply Chain Manager serves as the key interface between customers, commercial teams, and Ichor’s global supply chain functions to ensure clear-to-build readiness and alignment between customer demand and supply execution.

This role coordinates cross-functional activities across procurement, planning, operations, and suppliers to identify risks, resolve constraints, and implement recovery plans while strengthening supply chain resiliency through safety stock planning and supplier risk mitigation.

The position requires strong analytical capability, executive-level communication skills, and the ability to influence stakeholders across functions to support revenue, margin, and customer commitments.

Responsibilities 

Clear-to-Build Coordination & Constraint Resolution 

• Support cross-functional coordination to ensure clear-to-build alignment between demand signals and material availability across global manufacturing sites. 
• Identify supply constraints across the supplier network, coordinating recovery plans with procurement, planning, and operations. 
• Drive structured escalation and resolution of supply disruptions affecting customer deliveries. 
• Ensure constrained materials are allocated to the highest priority customer builds in coordination with planning and program management. 
• Provide clear, data-driven updates on supply constraints, recovery plans, and expected resolution timelines. 

Customer Supply Chain Interface 

• Serve as the primary supply chain interface for key customers, building credibility through transparency, responsiveness, and execution discipline. 
• Partner with sales and commercial leadership to translate customer demand changes into actionable supply chain plans. 
• Communicate supply risks, mitigation plans, and delivery outlook to customers in a structured and consistent manner. 
• Support executive-level customer engagements when supply chain issues impact customer commitments. 

Sub-Tier Supply Chain Visibility 

• Develop and maintain visibility to critical sub-tier suppliers and constrained components that influence build readiness. 
• Partner with procurement teams to assess supplier capacity, risk exposure, and recovery plans. 
• Monitor supply chain signals and leading indicators to anticipate shortages and escalate risks early. 
• Coordinate cross-site actions when supplier constraints impact multiple factories or product lines. 

Supply Chain Resiliency & Risk Management 

• Define and maintain resiliency settings including safety stock, safety time, and strategic buffer positions for critical materials. 
• Recommend inventory strategies that balance customer responsiveness, working capital, and supply continuity. 
• Lead cross-functional reviews of supply risk using structured frameworks (e.g., supplier capacity, demand volatility, lead time risk). 
• Drive mitigation initiatives including alternate sourcing, supplier capacity expansion, and supply chain diversification. 

Data Integrity & System Enablement 

• Lead initiatives to improve data quality and signal integrity within planning and procurement systems. 
• Identify master data gaps impacting planning accuracy (lead times, MOQ, safety stock, supplier capacity assumptions). 
• Partner with planning and IT teams to ensure data reporting supports effective constraint management and supply visibility. 
• Drive continuous improvement in supply chain analytics and reporting to improve decision-making. 

Cross-Functional Supply Governance 

• Facilitate regular cross-functional supply readiness reviews with planning, procurement, operations, and program teams. 
• Translate complex supply issues into clear executive-level summaries and actionable decisions. 

Requirements 

• Bachelor’s degree in Supply Chain, Engineering, Business, or related field (MBA preferred). 
• 8–12+ years of experience in supply chain, procurement, planning, or operations within a complex manufacturing environment. 
• Demonstrated experience managing supplier constraints, global supply networks, and cross-functional coordination. 
• Strong analytical skills with the ability to translate data into actionable operational plans. 
• Proven ability to influence across organizational boundaries without direct authority. 
• Exceptional communication skills with experience presenting to executive leadership and customers.
• Experience managing sub-tier supplier visibility and constraint management. 
• Familiarity with ERP/MRP systems and supply chain analytics tools. 
• Experience driving supply chain resiliency and inventory optimization strategies. 

Our client takes pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join their Operations team to be hands-on from day one and work closely with their founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for the company’s community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Fluent in spoken and written Languages.
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organized, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
• You have prior teaching experience, be it tutoring, or team training

Others:
Location: EITHER Lentor Modern or Tampines Hub

(Depends on where you stay)

Working hours: 9am to 6pm (Wed to Sun; weekend work is required)

Salary: S$3.5K to 4.5K + quarterly bonuses / No AWS, VB 1-2 months

Jessie Hoe Huey Miin

CEI Reg No. R1103861

Recruit Express Pte Ltd

EA Lic: 99C4599

Email to jessie@recruitexpress.com.sg

About the Role

We are seeking an experienced Service Manager to lead and oversee service operations for critical power systems. This role is ideal for a hands-on leader with strong technical expertise in UPS systems and experience managing field service teams in mission-critical environments such as rail or infrastructure projects.

Key Responsibilities

• Lead and manage a team of Service Engineers and Technicians supporting critical power systems
• Oversee installation, testing & commissioning (T&C), and maintenance of equipment such as: Modular UPS systems, Lithium battery systems Generators, Switchgears
• Plan and coordinate preventive and corrective maintenance schedules across multiple sites
• Act as the main point of contact for clients, ensuring high service standards and satisfaction
• Provide technical support and expertise to the sales team for pre-sales activities and solutioning
• Develop, review, and improve standard operating procedures (SOPs) for installation and maintenance
• Support business development initiatives, including technical presentations and client engagements

Requirements

• Diploma/Degree in Electrical Engineering or related discipline
• Proven experience working with critical power equipment (UPS, batteries, generators, switchgears)
• Strong knowledge of major UPS brands and system specifications
• Prior experience managing or leading a service team in large-scale projects (e.g. MRT, rail, or infrastructure projects)
• Hands-on experience in installation, testing & commissioning, and maintenance of UPS systems (Modular/Static)
• Excellent communication and stakeholder management skills
• Customer-focused with the ability to provide high-quality after-sales service and technical support
• Ability to provide proactive maintenance recommendations and solutions to clients

• Experience in rail or mission-critical environments
• Strong familiarity with manufacturer specifications and compliance standards
• Proven track record in managing large service teams

• Manage service team performing installation, testing & commissioning and maintenance of critical power equipment such as Modular UPS, Lithium Battery, Generators, Switchgears.
• Coordinate installation, preventive and corrective maintenance schedules for all site visits
• Overseas and control team of Critical Power Engineers/Technicians
• Serve as the point of contact for the client
• Support the sales team by serving as the technical subject matter expert on critical power equipment and solutions
• Create and modify installation and maintenance operational procedures for equipment
• Assist with any Business Development as needed

Qualifications:

• Experience with Power equipment within a rail built environment (Uninterruptable Power Supply, Generators, Switchgears, Batteries, etc.)
• Extensive knowledge major brands of UPS systems
• Previous experience managing or leading a big UPS field service team especially in MRT projects.
• Requires excellent verbal, written communication skills & customer relation skills
• Must be able to provide high level of quality customer service during/after testing & commissioning and after sales service period.
• Requires extensive knowledge of equipment manufacturer’s UPS specifications
• Must be able to provide necessary pro-active aftersales recommendations to clients
• Previous experience in the UPS (Modular/Static) experience with Electrical engineering background is a huge plus.

Job Summary

Lead and manage a service team to install, test, commission, and maintain critical power equipment. Act as the technical expert and client liaison to ensure high-quality service delivery and support business development initiatives.

Responsibilities

• Lead and manage a service team to perform installation, testing, commissioning, and maintenance of critical power equipment including Modular UPS, Lithium Batteries, Generators, and Switchgears.
• Coordinate and schedule installation, preventive, and corrective maintenance site visits to ensure timely service delivery.
• Oversee and direct the Critical Power Engineers and Technicians team to maintain operational efficiency and quality standards.
• Serve as the primary point of contact for clients, ensuring clear communication and high customer satisfaction.
• Provide technical expertise and support to the sales team on critical power equipment and solutions to facilitate informed client decisions.
• Develop, update, and implement installation and maintenance operational procedures to optimize equipment performance and safety.
• Support business development activities by providing technical insights and assisting as needed.

Requirements:

• Experience working with power equipment in rail built environments, including Uninterruptible Power Supplies (UPS), Generators, Switchgears, and Batteries.
• Extensive knowledge of major UPS system brands and manufacturer specifications.
• Proven leadership experience managing large UPS field service teams, particularly in MRT projects.
• Strong verbal and written communication skills combined with excellent customer relations abilities.
• Ability to deliver high-quality customer service during and after testing, commissioning, and sales service periods.
• Electrical engineering background with experience in Modular/Static UPS systems is a significant advantage.
• Capability to provide proactive aftersales recommendations to clients to enhance equipment reliability and performance.

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900