Total 1,333 Manager level Customer Service job vacancies

Our company is searching for a motivated andexperienced Customer Service Manager to lead our customer service department.Your goal will be to provide outstanding customer service to our clients bydeveloping effective customer service procedures, implementing customer loyaltyprograms, and setting customer satisfaction goals.

Responsibilities:

·       Supervise day-to-day operations in the customer service department.

·       Respond to customer service issues in a timely manner.

·       Create effective customer service procedures, policies, and standards.

·       Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis.

·       Implement an effective customer loyalty program.

·       Maintain accurate records and document all customer service activitiesand discussions.

·       Assess service statistics and prepare detailed reports on your findings.

·       Hire and train new customer service agents.

·       Manage the approved budget of the customer service department.

·       Stay informed on the latest industry techniques and methods.

Qualifications:

·       Years’of proven experience in a customer service position.

·       Proficiencyin Microsoft Office and customer service software.

·       Outstandingwritten and verbal communication skills.

·       Goodunderstanding of management practices and techniques.

·       Excellentleadership and interpersonal skills.

Job Overview:

The Manager oversees daily service operations, ensuring clients receive compassionate, high-quality care. This role involves working with a team of care providers, ensuring regulatory compliance and maintaining positive relationships with clients, families and healthcare professionals. The Manager also plans, coordinates, and delivers care services that meet client needs while upholding organizational standards.

Key Responsibilities:

Financial Management:

• Oversee the budget for home care services, ensuring efficient allocation of resources and controlling costs.
• Track and manage billing and payments for services rendered.
• Ensure timely submission to Finance Department and update in Medisave portal.
• Identify opportunities to improve operational efficiencies and reduce costs without compromising care quality.

Client Care & Service Delivery:

• Ensure care plans are followed and services are delivered.
• Work with clinical teams to address any client concerns or complaints promptly and professionally to maintain satisfaction and improve service delivery.

Compliance & Regulations:

• Ensure that all home care services are in compliance with regulations, including licensing and accreditation requirements.
• Maintain accurate and up-to-date operational records and ensure timely response to patient referrals.
• Conduct regular audits to monitor compliance with healthcare standards and quality assurance protocols.

Coordination:

• Act as the primary point of contact between Agency for Integrated Care (AIC) & Ministry of Health (MOH) for regulatory & operational matters.

• Coordinate with clinical professionals (e.g., doctors, therapists, etc.) to ensure comprehensive care for clients.

Leadership & Supervision:

• Oversee the recruitment & training of home care administrative staff.
• Provide leadership, mentorship and performance evaluations to ensure a high standard of care delivery.
• Ensure adequate staffing levels and the effective scheduling of care providers to meet client needs.
• Foster a culture of continuous improvement and teamwork within the home care team.

Marketing & Business Development:

• Assist with the development of marketing strategies to attract new clients and expand services.
• Build and maintain relationships with referral sources, such as hospitals, doctors’ offices, and community organizations.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work or related field.
• Proven experience in home care management or healthcare service delivery, with at least 5 years of experience in a supervisory or managerial role.
• Strong knowledge of the intermediate and long-term care sector, information systems, subvention & use of Medisave.
• Excellent communication and interpersonal skills.
• Strong leadership skills with the ability to motivate, guide and develop a team.
• Ability to manage budgets, billing and financial aspects of home care operations.
• Compassionate, empathetic and patient-focused approach to care.

Skills & Abilities:

• Strong organizational and time-management skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using healthcare management software (SAP Community Hospital Common System) is preferred.
• Proficiency in use of and Microsoft Excel (at least intermediate level).
• Strong decision-making skills and the ability to prioritize tasks.
• Ability to work independently and as part of a collaborative team.

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.

Responsibilities and Competencies:

• Operational Process Design and Implementation

o Design, develop, and implement effective operational processes relating to funding administration.

o Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

o Competencies: Process Design, Operational Efficiency, Digitisation

• Project Management and Technology Integration

o Lead project management efforts in the area of system development.

o Drive operations and technology integration initiatives to enhance operational efficiency.

o Competencies: Project Management, Technology Integration, Strategic Execution

• Policy Development and Compliance

o Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

o Build and continuously strengthen processes and operational policies to achieve high service standards.

o Competencies: Policy Development, Compliance Management, Process Improvement

• Stakeholder Engagement and Support

o Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

o Assist in the management of the outsourced service partner to maintain effective service delivery.

o Competencies: Stakeholder Engagement, Service Management, Communication Skills

• Data Analysis and Reporting

o Work with large datasets to perform data extraction, collation, tracking, and analyses.

o Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

o Collate data and statistics and prepare information for reporting purposes.

o Competencies: Data Analysis, Insight Generation, Reporting Skills

• Secretariat Responsibilities

o Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.

o Competencies: Organizational Skills, Multi-Agency Coordination, Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Manager: 3 to 5 years of relevant work experience in grants, operations, project

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.

• Good analytical and problem-solving skills.

• Proficiency in systems and design thinking methodologies.

• Ability to work independently, within a team, and across teams.

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet, and presentation applications.

• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

- Permanent

- Up to $10,500 + PB

- Mon–Fri, 8am–5:30pm

- Ang Mo Kio (shuttle service from selected MRT)

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base.

Job Responsibilities:

​Product Strategy & Roadmap:

• Define and maintain the product roadmap for defence electronics (e.g. mission computers, platform comms electronics, sensors, C2 electronics). 
• Align product direction with defence capability requirements, platform roadmaps, and long-term support strategies. 
• Develop products with unique selling points while addressing emerging technology trends (AI, open architectures, modular electronics) relevant to defence platforms. 

Market Research and Opportunity Identification:

• Define target customer segments and map ecosystems to establish strong market links. 
• Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR). 
• Report on relevant market trends and competitive landscapes across various sectors. 
• Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon. 

Go-to-Market (GTM) Strategy Development:

• Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies. 
• Cultivate strategic channel-based partnerships and relationships to magnify market reach. 
• Identify and monitor emerging electronics technologies relevant to defence platforms (e.g. AI accelerators, open‑architecture electronics, advanced sensors, secure processors). 
• Establish early technical engagement with technology providers prior to formal programme insertion.  

Channel Strategy Development:

• Define the go-to-market strategy for channel partners. 
• Identify target markets and partner profiles (distributors, resellers, system integrators). 
• Align channel strategy with overall product roadmap and business objectives and defence capabilities needs. 

Product Development Lifecycle Management:

• Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives. 
• Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment. 
• Forge commercial partnerships with industry stakeholders.

Technical Feasibility Studies:  

• Assess the resource requirements for product development, including skilled labour and manufacturing capabilities. 
• Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion. 

Comprehensive Risk Assessment:

• Identify any potential operational barriers, including regulatory approvals and customer adoption issues. 
• Evaluate competitive risks, including threats from existing players and new market entrants. 
• Analyze customer demand fluctuations and market variations that may impact overall projections. 

​

Period:

•  Permanent 

Working Hours:

• Mon–Fri, 8am–5:30pm 

Salary: 

• Up to $10,500 + PB 

Location: 

• Ang Mo Kio (shuttle service provided from selected MRT)

Requirements:

• A degree in Engineering, or a related field is required. 
• >7 years of experience in defence, aerospace, or high‑reliability electronics systems. 
• Proven experience in product management, particularly in managing electronics or embedded systems on defence platforms, is preferred. 
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently. 
• Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels. 
• Ability to travel on short notice for business needs. 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

wanyi@successhrc.com.sg (Reg No: R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg 

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Operational Leadership – Lead daily service operations through morning briefings, coordination with Team Leaders, and oversight of funeral service activities.

• Scheduling & Finance Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to the Finance Department.

• Quality & Client Care – Monitor service standards, respond to client feedback, and ensure rituals and customs are observed in line with company policies.

• Process Development – Review and refine SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Support – Oversee leave approvals, overtime, recruitment assistance, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance – Ensure adherence to company policies, manage compensation matters, and perform additional operational duties as required.

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900