Job Summary
The HR Admin Assistant providesadministrative and coordination support to the Human Resources Department inmanaging day-to-day HR operations. The role supports staff documentation,onboarding, work pass matters, medical and health check-up coordination, staffinsurance administration, jab/vaccination arrangements, air ticketarrangements, roster updates, HR system entries, training records and generalHR filing.
The role is important in ensuring HR recordsare accurate, processes are followed up on time, and HR backend support iscarried out smoothly in line with organisational policies and compliancerequirements.
Key Responsibilities
1. HR Administrative Support
- Maintain and update staff personnel files and HR records, both physical and digital.
- Prepare and submit staff issuance documents, including ID cards, onboarding forms and related HR documents.
- Coordinate new hire documentation and onboarding packs.
- Assist with filing, scanning, data entry and document control.
- Ensure HR documents are properly maintained and ready for internal review, audit or compliance checks.
- Support HR in preparing letters, forms, reports and other administrative documents when required.
2. Work Pass, Passport and Regulatory Coordination
- Track and monitor foreign staff work pass matters, including Work Permit, S Pass and passport expiry dates.
- Coordinate with vendors, employment agents and relevant parties for timely submission, renewal and cancellation of work passes.
- Assist in preparing and maintaining MOM-related documentation.
- Follow up with staff and relevant parties on outstanding documents or renewal requirements.
- Ensure all work pass and regulatory documents are updated and properly filed for audit and compliance purposes.
3. Six-Monthly Health Check-Up and MedicalCoordination
- Arrange six-monthly medical check-ups for foreign staff where applicable.
- Coordinate appointment scheduling with clinics, staff and relevant departments.
- Follow up to ensure medical check-ups are completed on time.
- Maintain proper records of medical reports, check-up status and related documents.
- Update HR records and track outstanding medical or health-related requirements.
4. Jab / Vaccination Coordination
- Coordinate staff jab or vaccination arrangements when required by the Home, authorities or operational needs.
- Liaise with clinics, healthcare providers and internal departments on vaccination schedules.
- Follow up with staff to ensure attendance and completion of required vaccinations.
- Maintain accurate vaccination records and supporting documents.
- Assist in preparing vaccination-related reports or updates when required.
5. Staff Insurance Coordination
- Assist with staff insurance enrolment, updates and administrative follow-up.
- Coordinate with insurance providers, staff and internal departments on staff insurance matters.
- Support the submission and follow-up of insurance-related documents.
- Maintain accurate staff insurance records and ensure staff information is updated.
- Assist staff with basic insurance-related queries and direct complex matters to the Head of HR where required.
6. Travel and Air Ticket Arrangement
- Arrange air tickets for foreign staff for home leave, emergency leave, repatriation or other approved travel purposes.
- Liaise with travel agents or booking platforms to source suitable and cost-effective flight options.
- Coordinate with staff on travel dates, passport details and required travel information.
- Maintain records of air ticket bookings, approvals and related documents.
- Ensure travel arrangements are aligned with HR policies, budget and operational requirements.
7. Training and Data Entry
- Key in AIC training hours and update staff development records.
- Assist in formatting, preparing or submitting training-related reports and summaries.
- Maintain accurate training records for reporting and audit purposes.
- Support HR in tracking staff training attendance and training completion status.
8. Filing, Archiving and Document Control
- Archive staff and resident records in the basement archival room according to filing protocols.
- Ensure documents are properly labelled, stored and retrievable when needed.
- Assist in maintaining proper filing systems for HR records.
- Support document housekeeping to ensure records remain organised and confidential.
9. Ad-Hoc and Cross-Support Duties
- Provide relief reception support during staff leave or operational needs.
- Assist in general HR administrative duties and internal coordination work.
- Support HR projects, staff events and other department activities when required.
- Perform any other duties assigned by the Head of HR or the Home.
Requirements
- Diploma and above in Human Resources, Business Administration, Office Administration or related discipline.
- Able to communicate effectively in English and Mandarin to liaise with English- and Mandarin-speaking staff, vendors and external service providers.
- Good communication and coordination skills, with the ability to follow up on tasks promptly.
- Comfortable handling basic administrative duties, data entry, filing, documentation and coordination work.
- Able to maintain accurate records and handle confidential staff information with care.
- Proficient in basic Microsoft Office applications, such as Word, Excel and Outlook.
- Organised, responsible and attentive to details.
- Able to work independently and support day-to-day HR operations.
- Prior experience in HR administration, healthcare, nursing home or social service sector will be an advantage.
- Candidates with relevant administrative experience but without direct HR experience may also be considered.
