Total 855 Manager job vacancies in BUKIT PASIR

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

What You'll Be Doing

• Manage critical Data Center IT & Asset operations, involved in Data Center buildouts and scaling.
• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance team management and assessment of the IDC on-site operation and maintenance team;
• Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
• Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
• Provide instructions to vendors, installation contractors and validate quality of vendor works on site.
• Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
• Respond on an as-needed basis to emergencies in regional DCs, including traveling to site and to provide on-site support.

What We're Looking For

• 1. Bachelor's degree in a business, engineering or computer science
• 5+ years experience in large global data center site operation
• Functional knowledge of Data Center mechanical, electrical, and controls systems
• Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Highly driven, self-managed individual. Greatly developed problem analysis and critical thinking experience.
• Knowledge of data center construction procedure and capacity planning
• Ability to travel domestically and internationally as needed (25% to 50%+ at times)
• Must be familiar with Excel and PowerPoint

If you are passionate about technology and meet the above requirements, please don’t hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us: Dada Consultants Pte Ltd

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

Website: www.dadaconsultants.com

EA License No.: 18S9037 | EA Registration No.: R22109451

Business Registration Number: 201735941W

[This role is based in Singapore and fully on-site]

[Your Singapore Citizenship or Singapore Permanent Resident status MUST be stated clearly within your CV]

[Only Singapore Citizen or Singapore Permanent Resident candidates with bachelor’s degree and minimum 8 years of working experience in finance related role should apply]

About CSSD

China-Singapore Suzhou Industrial Park Development Group Co., Ltd. (CSSD) is the joint-venture master developer set up by the governments of Singapore and China in 1994, to develop the flagship bilateral project Suzhou Industrial Park (SIP). In 2019, CSSD was successfully listed on the Shanghai Stock Exchange. Today, CSSD is one of the largest township developers in China, and has replicated the successful SIP model, with multiple locations in Mainland China (Nantong, Chuzhou, Jiashan, Yinchuan and Changshu) under its portfolio of large-scale township development projects. CSSD has 3 main subsidiaries (that focuses on business park spaces, sustainability and investments) that support its overall vision and growth strategy.

Outside of China, together with our strategic partner JTC Corporation, CSSD has established the “CSSD International Business Cooperation Centre” (IBCC), a 4700 sqm facility located in Singapore's one-north district. IBCC focuses on creating a business platform for inbound Chinese investments into/ through Singapore and Singapore-based companies planning to venture into the China market.

For more information on CSSD and CSSD Singapore, please visit the following sites:

https://cssd-ibcc.sg

https://www.linkedin.com/company/cssd-international-business-cooperation-centre-pte-ltd

http://www.cssd.com.cn

Role we are hiring for

We are looking for 1 candidate to join CSSD Singapore in the following position:

· Principal Executive/ Deputy Head (Finance & Accounting) - minimum 8 years of working experience in finance related role

This role will report to the General Manager of CSSD Singapore.

Primary responsibilities of role

• Oversee financial management functions, including developing, reviewing, and submitting budget proposals and five-year strategic plans
• Analyse financial budget execution, review and adjust significant variances, and provide recommendations for management improvements
• Research tax-related policies, manage tax filing, analysis, and planning, and oversee tax risk assessment and control
• Assist in administrative management, including developing and implementing internal management policies, and overseeing daily asset and logistics operations
• Actively contribute to ad-hoc projects tasked to CSSD Singapore by higher management
• Oversee daily accounting operations and financial management and coordinate with various business units to ensure standardized and orderly financial processes
• Be responsible for monthly and annual financial closing, and prepare financial statements, management reports, and relevant statistical reports
• Organize and implement fund management activities, including bank reconciliations, cash planning, cash flow forecasting, and intercompany reconciliation
• Support and coordinate annual audits, budget preparation, financial forecasting, tax filings (including GST), and fixed asset management, ensuring compliance with group policies and regulatory requirements
• Maintain and enhance financial information systems, participate in business unit performance analysis

Requirements / Key Attributes

• Singapore Citizen or Singapore Permanent Resident, with minimum 8 years of working experience in finance related role
• Minimum education qualification of bachelor’s degree from reputable Singapore local universities or top 100 ranked universities
• Degree in finance, accountancy, or economics. And preferably possess ACCA or Chartered Account qualifications
• Fluency in mandarin (both spoken and written) is essential, due to the nature of work which involves significant amount of communication with various stakeholders based in China
• Demonstrates integrity, strong professional ethics and a high sense of responsibility. Possesses excellent teamwork, communication, and coordination skills. Detail-oriented, resilient, and logical
• Excellent interpersonal and effective communication skills
• Preference will be made for candidates that have Corporate Secretary qualifications
• Be familiar with accounting policies, tax rules and annual audit process in Singapore
• Preferably with experience in China-corporate accounting principles
• Able to work well independently and as part of a team who is willing to learn and take on additional roles in a dynamic shared service environment with multiple business units

Interested applicants, please send your resume to recruitment@cssd.com.sg by 21 June 2026 with the email subject heading and resume file name in the following format: “CSSD_FIN_YearsofWorkExperience_CandidateName” (Example: CSSD_FIN_8Years_AliciaTeo).

Selected candidate should be prepared to undergo 2 rounds of interviews (with a written test being part of the 1st round interview) by the recruiters in-person.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-Manager-%28IT-Project-and-Product-Management%29-Faculty-and-Research-Systems/32747-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.  

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.  

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.  

https://nusit.nus.edu.sg/ 

Job Description

You will lead product development, AI delivery, and digital partnership for Faculty and Research systems at NUS. Working closely with faculties, vendors, and cross-functional IT teams, you will translate business needs into technology outcomes that advance NUS' academic and operational goals. This is a hands-on leadership role suited to someone equally comfortable with strategy and delivery.

Duties and Responsibilities

Product Development & Lifecycle Management

• Own the product roadmap for Faculty and Research platforms across the full lifecycle - from discovery and requirements through to delivery, launch, and iteration.
• Develop and maintain a product roadmap aligned with user needs, NUS IT direction, and relevant market developments - engaging regularly with business users and stakeholders to spearhead, gather, clarify, and prioritise requirements into a well-structured product backlog.
• Work cross-functionally with architecture, security, and engineering teams to ensure products are scalable, compliant, and fit for purpose.
• Use prototypes and proof-of-concepts to validate ideas early and reduce delivery risk.
• Drive continuous product improvement through post-launch data analysis and structured user feedback.

AI Solution Delivery

• Identify opportunities where AI can improve processes, enhance user experience, or unlock new capabilities across Faculty and Research domains.
• Translate business needs into clearly defined AI use cases, shaping functional requirements, solution approaches, and measurable success criteria.
• Apply practical understanding of AI approaches - including generative AI, predictive analytics, and workflow automation - to support solution design and implementation.
• Lead end-to-end delivery of AI solutions, from discovery and prototyping through implementation, rollout, adoption, and continuous improvement.
• Drive the design and implementation of agentic workflows and AI-powered automations using orchestration platforms such as n8n, integrating them with enterprise systems, data sources, and business processes where appropriate.

Project Delivery

• Manage end-to-end project delivery - scoping, planning, execution, UAT, and go-live - ensuring targets, quality standards, and NUS governance requirements are met.
• Handle procurement activities including tender preparation, vendor evaluation, and contract management.
• Produce and review project artefacts to ensure compliance with NUS IT policies and audit requirements.
• Coordinate vendors and internal teams to keep delivery on track and within scope.
• Lead and motivate project teams, balancing resource optimisation with team wellbeing.

Strategic Partnership & Faculty Engagement

• Serve as the primary IT account manager for assigned faculties and departments - building trusted relationships with Deans, Heads, and administrative leaders to understand their priorities and co-develop technology plans.
• Align faculty technology needs with NUS IT strategy through bi-annual digital planning cycles, ensuring investments are well-prioritised and outcomes are tracked.
• Facilitate faculty digitalisation efforts by identifying opportunities, championing adoption of new tools, and supporting change management on the ground.
• Represent faculty interests in university-wide IT governance and planning forums.
• Conduct regular service and strategic reviews with stakeholders to ensure IT remains responsive and forward-looking.

Operations & Continuous Improvement

• Oversee application maintenance and support for Faculty systems, ensuring SLAs are consistently met and issues are resolved efficiently.
• Drive a proactive operations model - using data and system analytics to identify trends and address issues before they escalate.
• Collaborate with faculty partners on enhancement prioritisation, progressively automating routine processes to free capacity for higher-value work.
• Manage vendor performance with accountability, ensuring support obligations are met and improvement opportunities are acted on.
• Ensure ongoing compliance with audit, security, and data governance requirements.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering, or equivalent.
• At least 10 years of IT experience, including 3+ years in a technical role and 7+ years in project or product management.
• Strong grasp of modern IT technologies, methodologies, architectures, and best practices.
• AI FluencyHands-on experience delivering AI or data-driven initiatives in a complex, multi-stakeholder environment.Practical understanding of modern AI concepts - including generative AI, agentic AI, and predictive/machine learning approaches.Relevant AI certifications, hands-on experience with AI platforms/orchestration tools, or demonstrated continuous learning in the AI domain will be an advantage.

• Strong analytical and communication skills — able to engage credibly with both technical teams and senior business stakeholders. The ability to understand the business questions that users are trying to answer is essential.
• Self-driven, organised, and comfortable managing multiple workstreams with competing priorities.
• PMP, CITPM, or CSPO certification is an advantage.
• Certifications in AI are highly preferred and will be considered an added advantage.
• Experience in the higher education sector is a bonus.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 5 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Job Overview

We are looking for an AI Testing Accreditation Manager to lead and manage the accreditation lifecycle for AI testing service providers. This role will be responsible for reviewing applications, evaluating technical testing capabilities, making accreditation recommendations, managing renewals and ensuring the accreditation programme remains credible, consistent and aligned with evolving AI testing and governance standards.

The ideal candidate should have experience in AI/GenAI system evaluation, technical testing, software quality assurance, audit, certification or accreditation-related work, with strong stakeholder engagement skills across industry, government and technical communities.

Key Responsibilities

• Lead and manage the full accreditation lifecycle for AI testing service providers, including application review, technical evaluation, accreditation decisions and annual renewals.
• Evaluate applicant firms against defined accreditation criteria, including their technical testing competency and ability to deliver AI testing services.
• Assess firms’ claimed AI testing services against established guidelines and frameworks, including testing approaches for LLM-based applications, safety and reliability.
• Engage with industry stakeholders, testing service providers, AI system developers and deployers to understand evolving needs and refine the programme’s assessment scope and standards.
• Develop and maintain accreditation documentation, evaluation rubrics and assessment guidelines to ensure consistency and rigour across all accreditation reviews.
• Monitor developments in AI testing methodologies, AI safety frameworks and governance standards to ensure the programme remains current and credible.
• Prepare clear and structured evaluation reports, accreditation recommendations and programme documentation for internal and external stakeholders.

Requirements

• Bachelor’s Degree in Computer Science, Artificial Intelligence, Information Technology, Engineering or a related discipline.
• Minimum 3 to 5 years of experience in GenAI / Agentic AI systems evaluation, technical testing, software quality assurance, audit, certification, accreditation or a related field.
• Strong working knowledge of AI system development lifecycles, including Generative AI and LLM-based applications.
• Good understanding of AI safety, reliability, governance and responsible AI considerations.
• Familiarity with AI governance frameworks, responsible AI principles and technical testing standards, including AI testing guidelines or ISO/IEC AI standards.
• Experience designing, managing or supporting accreditation, certification or audit programmes will be highly advantageous.
• Experience engaging with senior stakeholders across industry, government and technical communities.
• Strong analytical and evaluative skills, with the ability to assess complex technical claims and make well-reasoned accreditation judgements.
• Excellent interpersonal and communication skills, with the ability to engage both technical experts and non-technical stakeholders, including senior executives and policy makers.
• Strong written and verbal communication skills, with the ability to produce clear reports, guidelines and programme documentation.
• Self-motivated, adaptable and comfortable working in an evolving programme environment where standards and processes are still being shaped.
• Commercially aware, with an understanding of the AI testing services market and business considerations of testing service providers.
• Strong interest in advancing the responsible development and deployment of AI in Singapore.

Preferred Qualifications

• Professional certification in AI governance, such as AIGP, or relevant GenAI / Agentic AI testing certification.
• Knowledge of AI testing frameworks, LLM safety evaluation, model risk assessment or assurance practices.
• Good understanding of Singapore’s AI, technology and assurance ecosystem.

Key Skills

AI Governance, Generative AI, Agentic AI, LLM Testing, AI Safety, AI Reliability, Software Quality Assurance, Technical Evaluation, Accreditation, Certification, Audit Programme, Responsible AI, Stakeholder Management, Programme Documentation, Evaluation Reports, AI Testing Standards

Laurence Andaya - R26159876
Recruitment Consultant

EA 05C3053
BGC Group Pte Ltd (Outsourcing)

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understood, and agree to our Privacy Policy for Job Applicants, available at https://bgcgroup.com/notice-for-job-applicants.

Manager - CRU Operations

• Office Location: Buona Vista, Singapore
• Working Hours: Monday - Friday 8.30am - 5.30pm
• Monthly Salary: Basic up to $14000 + Completion Bonus
• Employment Type: Full time, Contract

Company Overview

The company is a specialized clinical research unit based in Singapore, focusing on early‑phase human trials and innovative health technologies. It integrates biomedical expertise with modern digital tools to advance drug development and support global healthcare progress.

Responsibility

• Study Portfolio Alignment – Work closely with management to align and oversee the CRU’s study portfolio.

• Cross‑Functional Integration – Drive coordination across CRU teams to deliver study requirements effectively.

• Operational Leadership – Provide leadership in study execution, participating in protocol reviews, execution meetings, and liaising with sponsors/CROs to resolve issues.

• Subject Matter Expertise – Act as a resource on CRU processes, IRB, and regulatory requirements; provide input on study design and feasibility.

• Project Oversight – Lead implementation of high‑priority clinical studies and oversee non‑clinical projects impacting CRU operations.

• Documentation & Improvement – Ensure proper documentation of decisions and share process improvements; conduct root cause analysis and implement CAPAs.

• Regulatory Compliance – Ensure adherence to protocols, IRB/regulatory requirements, GCP, global policies, and SOPs.

• Audit & Inspection Support – Perform self‑assessments and actively participate in audits and regulatory inspections.

• Equipment & Systems Oversight – Manage equipment lifecycle, act as system owner where appropriate, and oversee IRB submissions and SOP reviews.

• People Management – Attract, coach, and manage team members; define objectives aligned with organizational priorities and drive performance outcomes.

Requirement

• Minimum Degree in science or health-related field.
• Minimum 8 years of experience in clinical research with project management and/or project management experience.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

The Business Development Manager at SPA D’RAVIVER focuses on supporting business growth and client engagement within the wellness industry. SPA D’RAVIVER is a professional spa dedicated to delivering high quality massage therapy and foot reflexology services in a calm and relaxing environment that promotes overall well-being and stress relief.This role involves identifying business opportunities, strengthening client relationships, and supporting promotional and partnership initiatives. It also focuses on enhancing service positioning and customer experience to support brand visibility and sustainable business growth.

Specific Responsibilities
1.Identify and develop new business opportunities to increase spa clientele and revenue growth

2.Build and maintain strong relationships with clients and partners

3.Promote spa services such as massage therapy and foot reflexology to potential customers

4.Support the development and execution of marketing and promotional strategies to enhance brand visibility

5.Conduct market research to identify customer needs, trends and competitor activities in the wellness industry

6.Assist in creating service packages and promotional offers to attract and retain clients

7.Coordinate with internal teams to ensure smooth delivery of services aligned with client expectations

8.Monitor customer feedback and recommend improvements to enhance service quality and customer satisfaction

9.Support partnerships and collaborations with hotels, wellness centers, and other wellness-related businesses

10.Prepare basic reports on business performance, client acquisition, and marketing outcomes

Technical Skills and Competencies
1. Business Development Skills

2. Communication Skills

3. Customer Service Skills

4. Problem-Solving Skills

5. Market Research Skills

6. Strategic Planning Skills

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

Job Summary:

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implement guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Possess good leadership and organizing abilities
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

• Plan and implement curriculum and programmes appropriate for the child’s development, including identifying emerging trends to keep innovating. This includes developing initiatives, practices and learning materials to enhance quality of learning environment 
• Build collaborative stakeholder relationships and partnerships, amongst centre staff and families we serve.
• Manage family and community programmes as we believe in contributing back to the community we are in
• Conduct routine caregiving and always looking for improvements to deliver better quality and service
• Uplift professional practice in promoting our vision, mission and values and innovating to deliver high quality service standards
• Manage language center daily operation.

• Lead and work together with the Supervisors to educate the respective roles and their continual development in their respective career path with the Hotel.
• Training and development of Room Attendants/Supervisors/Assistant Housekeeper to improve the competencies of their position and develop them for career progression.
• Schedule and conduct daily communications meeting with all Housekeeping Team to enable a free two-way expression of ideas, concerns or other issues that may relate to any matter in the Hotel.
• Share and communicate daily guest reviews, GIF, Revinate scores to Housekeeping Team. Implement and take appropriate action to rectify issues immediately.
• Conducting annual performance reviews for team members under your care.
• Assist in ensuring training and appropriate development plans for team members are implemented.
• Ensuring the maintenance and upkeep of all equipment used in the Housekeeping Department.
• Oversee all internal/external contractors such as Landscape, Laundry, Room Attendants, Public Area Attendants, Pest control, etc.
• Overseeing all maintenance of plants and floral arrangements within the Hotel.
• Support the AEH/EH on budget forecasting processes for the department.

Role Overview

The Service Delivery Manager is responsible for ensuring the high-quality delivery of IT services to clients and internal stakeholders. This role focuses on service performance, client satisfaction, continuous improvement, and adherence to Service Level Agreements (SLAs).

Key Responsibilities

Service Delivery & Operations

Oversee end-to-end service delivery to ensure quality and consistency

Monitor and manage service performance against SLAs, KPIs, and OLAs

Ensure timely resolution of incidents, service requests, and escalations

Coordinate with technical teams to resolve complex issues

Stakeholder Management

Act as the primary point of contact for clients and customers

Build and maintain strong stakeholder relationships

Conduct regular service review meetings

Manage expectations and ensure customer satisfaction

Incident & Problem Management

Lead major incident management and communications

Drive root cause analysis (RCA) and implement preventive actions

Reduce recurring issues through continuous improvement initiatives

Team & Vendor Management

Manage and guide internal and external service delivery teams

Collaborate with vendors and partners to meet service standards

Support capacity planning and team performance management

Process Improvement & Governance

Drive ITIL best practices across Incident, Problem, Change, and Service Request Management

Identify opportunities for service improvement and cost optimization

Ensure compliance with organizational policies and standards

Reporting & Metrics

Prepare service reports, dashboards, and performance metrics

Analyze trends and recommend corrective and preventive actions

Track customer satisfaction (CSAT) and overall service quality

Skills & Experience

Strong understanding of the ITIL framework

Excellent communication and stakeholder management skills

Proven problem-solving and analytical abilities

Experience with service management tools (e.g., ServiceNow, Remedy, Jira)

Ability to manage multiple priorities and escalations

Leadership and people management capabilities

Qualifications & Experience

Bachelor’s degree in IT, Computer Science, Business, or a related field

ITIL certification (preferred or required)

PMP or PRINCE2 certification (optional but advantageous)

7–12 years of experience in IT service delivery or operations

Strong background in client-facing service management roles

Key Performance Indicators

SLA compliance

Customer satisfaction (CSAT/NPS)

Incident resolution time

Service availability and uptime

Reduction in repeat incidents

As one of our teachers, you will manage a class in teaching and routine care responsibilities. You will guide the class of children under your care to

• Plan and implement curriculum and programmes appropriate for the child’s development, including identifying emerging trends to keep innovating. This includes developing initiatives, practices and learning materials to enhance quality of learning environment 
• Build collaborative stakeholder relationships and partnerships, amongst centre staff and families we serve.
• Manage family and community programmes as we believe in contributing back to the community we are in
• Conduct routine caregiving and always looking for improvements to deliver better quality and service
• Uplift professional practice in promoting our vision, mission and values and innovating to deliver high quality service standards

Job Requirements

• Strong communication skills
• Strong interpersonal skills, work with all levels of staff, professionals, parents and families, and community partners from diverse nationalities and cultures.
• With or without teaching experience; but highly motivated, energetic and passionate about promoting children’s learning and development.

• Handle the administration and operations of the restaurant
• Ensure the efficiency of restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• Plan marketing activities and executing plans to improve sales and profitability
• Handle Profit and Loss reports and meetings, be in charge of food and manning control of the restaurant
• Plan and supervise activities of staff
• Appraise staff performance and provide feedback to improve productivity
• Respond efficiently and accurately to customer complaints
• Train and maintain high standards of service, quality control, hygiene, and health and safety
• Delivering superior food and beverage service and maximizing customer satisfaction
• Regularly review product quality and research new vendors
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:

• 2-3 years of experience in a similar capacity
• Experience in f&b operations
• Familiar with f&b operations, functionality and other related task

We are looking for a dynamic and results-oriented Beauty Salon Manager to oversee the overall operations and performance of the salon. The successful candidate will be responsible for leading the team, driving sales growth, ensuring exceptional customer experiences, and maintaining high operational standards.

Job Responsibilities

• Oversee daily salon operations and ensure smooth workflow.
• Lead, train, and supervise salon staff.
• Deliver excellent customer service and handle customer feedback.
• Drive sales and achieve outlet targets.
• Manage staff scheduling, inventory, and salon cleanliness.
• Ensure compliance with company policies and hygiene standards.

Requirements

• Minimum 2 years of managerial experience in the beauty, spa, or wellness industry.
• Strong leadership and communication skills.
• Customer service and sales-oriented.
• Able to work weekends and public holidays.