Total 14,500 Full-time sourcing manager job vacancies

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together We Can Make A Significant Impact

You will lead end-to-end product delivery, from discovery through launch and measurement, while coaching client Product Managers to build lasting capability. This is a consultancy role: you own outcomes, not just outputs, and you bring the same rigour to enabling others as you do to shipping products.

Be Part of Our Success

• Identify riskiest assumptions and design validation initiatives; define OKRs and outcome-based roadmaps.
• Plan and run user research (interviews, usability tests) that validate or kill hypotheses before build.
• Define Product strategy, Story Mapping and writing user stories with clear acceptance criteria, facilitate backlog refinement and sprint planning
• Track delivery KPIs (velocity, cycle time), manage dependencies and mitigate risks proactively
• Define go-to-market strategies, measurement frameworks, and analytics instrumentation
• Analyse post-launch data and drive iterative improvements, facilitate retrospectives
• Coach client Product Managers through daily pairing, identify gaps and tailor enablement.
• Create psychologically safe environments for learning and collaboration
• Facilitate workshops, demos, and stakeholder alignment; navigate complex organizational dynamics

Qualities We Value

• Experience: 8+ years across the full product lifecycle, shipping end-to-end, track record of leading discovery.
• Coaching: Experience enabling Product Managers or Owners through pairing or mentorship in a consultancy or client-facing context.
• Methods: Lean Startup, Continuous Discovery, OKRs, JTBD, Impact Mapping, outcome-based roadmaps.
• Mindset: Empathy, end-to-end ownership; intellectual humility to pivot; energised by enabling others as much as delivering yourself.
• Bonus: Familiarity with SG Gov ecosystem (SHIP-HATS, SG Tech Stack, GeBIZ) or prior experience with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

• Manage Human Resource management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports etc)
• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance of regulations with CPF, IRAS, MOM, WDA and other agencies

Job Description:

1. Direct and manage all shipyard steel fabrication, sub-assembly, and block erection processes to ensure timely project delivery.

2. Develop and implement efficient steel production schedules in line with overall objectives

3. Ensure all steelworks comply with Class society standards, client specifications, and QA/QC requirements.

4. Optimize resource allocation, including manpower, materials, and equipment, to maximize productivity and minimize wastage.

5. Work closely with the HSE department to enforce strict safety protocols and foster strong culture on work sites

6. Manage and evaluate the performance of Steel Supervisors and sub-contractors’ workforce

7.This position is required to be full-time based in Indonesia, Batam.

Requirements:

1. Bachelor’s degree or Diploma in Naval Architecture, Marine, or Mechanical Engineering.

2. At least 8-10 years working experience in a relevant shipyard management role.

3. Proficiency in MS Office; familiarity with AutoCAD is an advantage.

4. Able to work in Batam, Indonesia Full time

b Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations, and food safety standards (e.g., NEA, SFA).

Job Requirements:

• Diploma or Degree in Hospitality, Business Management, or related field.
• Minimum 1–5 years of managerial experience in the food & beverage or food service industry.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Able to work in a fast-paced environment and handle multiple priorities.
• Knowledge of food safety and hygiene practices.
• Proficient in Microsoft Office and POS systems.
• Willing to travel between outlets as required.Jo

Margie The Market Bar

HIRING BAR MANAGER, SERVICE CREW

More Than Just a Bar Located within the vibrant Margaret Market, Margie the Market Bar is a neighbourhood destination where great drinks, good food, live music, and community come together.

We're looking for
1) an experienced Bar Manager
2) Service Crew, Waiter & Waitress

who is passionate about hospitality, enjoys building teams, and wants the opportunity to grow a business, not simply manage one. This is a leadership role with real ownership over operations, guest experience, events, and commercial performance. If you thrive in a hands-on environment, love connecting with people, and enjoy creating memorable experiences, we'd love to meet you.

MANAGER: Key Responsibilities

Business & Growth
● Drive revenue growth through exceptional guest experiences and customer engagement
● Develop promotions, events, collaborations, and community partnerships ● Identify opportunities to increase sales and improve profitability
● Work closely with ownership on business strategy and venue development


Operations
● Oversee daily bar operations and service standards
● Ensure smooth opening and closing procedures
● Maintain cleanliness, safety, and regulatory compliance 2
● Monitor stock levels, wastage, and cost control measures
● Manage inventory, purchasing, and supplier relationships Team Leadership
● Recruit, train, coach, and motivate bar staff
● Build a positive, high-performance culture
● Manage scheduling, attendance, and team performance
● Handle customer and staff issues professionally and effectively


Requirements
● Minimum 2 years' experience in a bar, restaurant, or hospitality management role
● Strong leadership and team management skills
● Excellent communication and interpersonal abilities
● Good understanding of beverage operations, inventory management, and cost controls
● Experience with POS systems and reporting
● Passion for hospitality and creating exceptional customer experiences
● Able to work evenings, weekends, and public holidays
● Self-motivated, proactive, and commercially minded

Job Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations.

Job Requirements:

Diploma or Degree in Hospitality, Business Management, or related field.

Minimum 1–5 years of managerial experience in the service industry.

Strong leadership, communication, and interpersonal skills.

Excellent organizational and problem-solving abilities.

Able to work in a fast-paced environment and handle multiple priorities.

Proficient in Microsoft Office.

Willing to travel between outlets as required.

• Supervise and coordinate all on-site electrical installation and activities
• Interpret and work from electrical drawings and specifications
• Ensure all electrical work complies with local codes and industry standards
• Oversee installation of power, lighting, fire alarm, data, and communication systems
• Manage and monitor work progress against project schedule
• Coordinate with engineers, contractors, and other site supervisors
• Conduct inspections to ensure quality and safety standards are met
• Enforce site safety protocols for all electrical personnel
• Track and manage materials, tools, and equipment for electrical work
• Prepare and submit daily and weekly progress reports
• Resolve technical issues and site conflicts related to electrical systems
• Coordinate with other services (e.g., HVAC, plumbing) to avoid clashes
• Strong knowledge of electrical systems, codes, and installation practices
• Ability to read and interpret technical drawings and plans
• Leadership and team management skills
• Strong problem-solving and decision-making ability
• Familiarity with MS Office, AutoCAD, and project management software
• Excellent communication and coordination skills

Job Summary
The Property Manager is responsible for overseeing the full spectrum of property and facilities management operations across a property portfolio (residential, commercial, industrial, or mixed-use). The role ensures smooth building operations, tenant satisfaction, financial performance, and continuous asset enhancement. This position leads a team of property professionals and works closely with stakeholders, service vendors, and management to uphold operational excellence and regulatory compliance.

General Summary of Responsibilities:

• Heads a Property Management Sub Team.

• Manage Daily Operations, Maintenance, and performance of a property portfolio (residential, commercial, industrial), ensuring smooth functioning.

• Oversees Market vacancies, tenant selection, lease negotiations, renewals, and resolving complex tenants issues.

• Source business for the company / division generally by client contact, networking as well as general promotion of company's services.

• Undertake training and development of the people within the Team and promote an on-going career path for them within company.

• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.

• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.

• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

• Develop budgets, forecasts, monitor expenses, and report financial performance to stakeholders/owners

• Plan and execute capital improvements, renovations, and maintenance to boost asset value

• Ensure adherence to regulations, industry standards, and establish safety/emergency procedures.

• Implement strategic plans for property growth, efficiency, and sustainability initiatives.

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role

• Experience in MCST work and knowledge of BMSMA is a must.

• Matured and independent with the ability to lead team

• Strong negotiation, communication and leadership skill

• Diligent, well organised and committed to excellence

About Our Company

YY Group Holding is a global conglomerate with a strong track record of innovation and growth. Established in Singapore in 2010, YY Group Holding Limited has since become a leader in its industry, setting benchmarks in service delivery and operational excellence.

We are a data and technology-driven enterprise specialising in on-demand job matching and integrated facilities management services through our subsidiaries. Our innovative approach leverages advanced technology to deliver efficient, effective, and customised solutions for our clients.

As part of our continued business expansion, we are seeking a passionate and driven Recruitment Manager to support our growing workforce needs and strengthen our talent acquisition capabilities across the Group.

The Recruitment Manager is responsible for overseeing the full spectrum of recruitment and talent acquisition activities, including internships, grants administration, and workforce planning across multiple business entities.

This role ensures timely hiring to meet business needs, supports work pass administration, and managing employee engagement & relations, HR policy development, bursary.

Responsibilities

Talent Acquisition

• Lead and manage end-to-end recruitment processes, including manpower planning, job postings, sourcing, screening, interviewing, selection, and onboarding/offboarding coordination.
• Partner with hiring managers to understand staffing needs and provide recruitment strategies aligned with business objectives.
• Develop and maintain talent pipelines through job portals, career fairs, educational institutions, and professional networks.
• Manage and strengthen employer branding initiatives to enhance the Company’s talent attraction and market presence.
• Monitor recruitment metrics and continuously improve hiring efficiency, quality, and candidate experience.

Internship Programmes

• Oversee internship programmes, including coordination with educational institutions, internship recruitment, onboarding, and programme tracking.
• Manage internship grants and ensure compliance with government grant requirements and submission processes.

Grants Administration

• Manage and administer government-related grants and funding schemes relevant to recruitment, training, and workforce development.
• Ensure compliance with grant requirements, proper documentation, timely submissions, and audit readiness.
• Liaise with relevant government agencies and internal stakeholders to maximise funding opportunities.
• Track grant utilisation and prepare reports for management review.

Performance Management

• Support and coordinate the organisation’s performance management cycle, including goal setting, mid-year reviews, and annual appraisals.
• Guide managers on performance evaluation standards and documentation.
• Track performance outcomes and identify development or improvement plans where necessary.
• Support implementation of performance improvement plans (PIPs) and provide HR advisory to managers.

Work Pass Administration

• Oversee and manage work pass applications, renewals, cancellations, and compliance in accordance with relevant employment regulations.
• Ensure proper documentation, timely submissions, and adherence to statutory requirements.

Employee Engagement & Relations

• Support and implement employee engagement initiatives, including employee programmes, recognition initiatives, and talent retention efforts.
• Administer employee bursary programmes, including eligibility assessment, documentation, and coordination.
• Manage and oversee employee grievance handling processes, ensuring concerns are addressed promptly, fairly, and confidentially.
• Assist in drafting, reviewing, updating and implementing HR policies, procedures, and guidelines to ensure compliance with employment laws and organisational requirements.

Team Leadership & Capability Development

• Lead and mentor HR team members in recruitment processes and HR administration.
• Ensure accurate record-keeping, proper documentation, and adherence to HR processes and timelines.
• Other ad-hoc duties as assigned.

Job Requirements

• Degree holder in Human Resources Management or Business Management or related discipline.
• Minimum 4 years of relevant HR experience, preferably with strong exposure to recruitment and talent acquisition.
• Prior experience in leading and managing a team for at least 2 years.
• Well versed with Singapore Employment Act and labour legislation.
• Strong interpersonal skills to work with key decision makers and various levels of employees.
• Familiar with work pass administration and employment regulations.
• Ability to work in a fast-paced and dynamic environment.
• Able to work under pressure and meet datelines.
• Hands-on individual with strong coordination skills.

Job responsibilities

• Provide advisory services on fair employment practices, labour legislations and workplace fairness issues through all touchpoints (over email, phone, video conference and in person);
• Advise customers on matters related to employment disputes, including discrimination cases and give guidance on options and possible recourse to the disputes and follow through until case closure;
• Assist to file employment related claims and workplace discrimination complaints on behalf of the customers;
• Assess contractual terminations, involuntary resignations on wrongful dismissal, including those related to workplace discrimination and follow through until case closure;
• Process and investigate workplace fairness and discriminatory cases/enquiries;
• Engage, assess and follow up with companies to ensure that their employment practices are fair;
• Develop and maintain accurate customer-related databases for collation and reporting purposes;
• Undertake advisory-related process improvement and/or ad hoc projects where required.

Job Requirements

• Prior 2-3 years' experience in human resources, customer service or counselling is an added advantage.

• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• Have a positive attitude and an interest in helping individuals.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Must be a team player who can work with both internal and external stakeholders.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint and Outlook.

Please submit your application to our Career website - https://careers.tal.sg/job/Assistant-Manager-Manager%2C-Advisory/339-en_GB/

Job Description:

We are seeking a qualified Accountant to join our finance team in a role that encompasses key accounting functions including Financial & Management Accounting, Costing as well as Corporate Governance and Accounts Payable matters. You will collaborate with cross-functional teams to provide insights, analysis, and recommendations that drive informed decision-making, as well as provide strategic support to the respective Strategic Business Units. The incumbent will also be involved in budgeting and reporting to various internal and external parties on a regular basis.

Requirements:

• Degree in Accountancy or other professional accounting qualifications from reputable Universities, recognized by ISCA
• Minimum 2 years of relevant experience, with at least 1 year in a reputable public accounting firm
• Proficient in MS Office and accounting software (SAP preferred)
• Good interpersonal and communication skills
• Strong analytical and problem-solving skills
• Meticulous and adept in working under pressure and tight timelines

Interested applicants, may apply via https://careers.singhealth.com.sg/job-invite/4146/

Job Description

• Industry/ Organization Type: Construction/ Ground Engineering
• Position Title: Deputy Project Manager / Construction Manager
• Working Location: Central (Walk distance from MRT)
• Working Hours: 5 Days/ 5.5 Days, 44 hours per week
• Salary Package: Basic Salary + Allowances + AWS + Variable bonus
• Duration: Permanent

Key Responsibilities

• Lead the preparation and enhancement of construction methodologies, execution plans, and work sequencing strategies for tender submissions and project implementation.
• Assess tender documents, engineering drawings, technical specifications, and geotechnical reports to identify potential construction challenges, limitations, and opportunities.
• Formulate practical, safe, and economically viable construction approaches that are technically feasible and efficiently executable.
• Prepare method statements, construction phasing plans, temporary works schemes, and technical proposal documentation.
• Develop detailed construction schedules, manpower and resource plans, equipment allocation strategies, and marine logistics arrangements to maximize project efficiency.
• Collaborate closely with design, engineering, construction, and commercial teams to ensure alignment between construction methodology, project schedule, budget, and risk management objectives.
• Contribute to value engineering initiatives and alternative construction solutions to enhance project competitiveness and cost effectiveness.
• Provide technical and method engineering support during project execution and assist in resolving site-related construction issues.
• Document project experiences and best practices, and drive continuous improvement of construction methodologies and processes across the organization.

APPLY NOW!!!

• Bachelor's Degree in Civil Engineering or a related discipline.
• Minimum of 8 years of relevant experience in marine works, MRT projects, deep excavation, geotechnical engineering, or large-scale infrastructure developments.
• Strong background in construction methodology development, project planning, and site execution.
• Demonstrated ability to design practical, buildable, and cost-efficient construction solutions.
• Well-versed in construction sequencing, temporary works design, marine logistics coordination, equipment utilization planning, and productivity optimization techniques.
• Prior involvement in projects with agencies such as LTA, HDB, MPA, PSA, or other public sector organizations will be advantageous.
• Excellent analytical thinking, problem-solving capabilities, and communication skills.
• Capable of working autonomously while effectively coordinating with multidisciplinary teams in both tendering and project delivery environments.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10060 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Up till $3,000 basic + Allowances + Commission + Incentive and Bonus

• Client-facing Role

• Strong SME Financing Positioning

• Established & Credible Brand (Since 1981)

• Strong Earning Potential
  

Our Client, a market-leading integrated solutions provider, is inviting qualified candidates to fill the position as Relationship Manager.

RESPONSIBILITIES:

• Identify, target and onboard clients in the IT / Construction / General sectors with business loan or equipment financing requirements.

• Generate leads through networking, cold calling, referrals and site visits.

• Conduct detailed needs analysis to match financial products to client needs.

• Maintain and grow a pipeline of qualified opportunities and achieving monthly loan disbursal targets.

• Work closely with credit and risk teams to ensure smooth loan processing and client satisfaction.

• Ensure all documentation, customer due diligence and KYC norms are followed as per regulatory and company guidelines.

• Build long-term relationships with business owners or decision-makers.

• Stay updated on industry trends, competitor offerings and lending norms.

• Track client lifecycle events (e.g. new project, merger, expansion plans) for upselling opportunities.
  

REQUIREMENTS:

• Diploma/ Bachelor’s Degree in Business and Finance

• 2–4 years of sales experience

• Proven experience in dealing with clients in the IT / Construction / General industry

• On-the-job training will be provided

• Excellent communication and negotiation skills

• Result-oriented with the ability to work independently and in teams

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Operation Assistant Manager / Manager
• Working Location: West – West Coast (Nearest MRT: Clementi)
• Working Hours: 5.5 days, 11.30 am-10pm – 48 hours
• Salary Package: Gross Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Train and supervise restaurant staff to ensure exceptional service standards are consistently met.
• Maintain a clean, safe, and well-kept store environment at all times.
• Create and uphold a pleasant and welcoming atmosphere for all diners.
• Oversee food presentation and supermarket product displays to ensure compliance with food safety and health regulations.
• Interact with dining customers to gather feedback on food quality and service experience.
• Review customer feedback and implement improvements to enhance overall service quality.
• Handle customer complaints promptly and professionally, ensuring satisfactory resolutions.
• Report any incidents, accidents, complaints, or significant customer feedback to the appropriate superior.
• Perform cashier duties as required.
• Place purchase orders with suppliers to maintain adequate inventory.
• Prepare and manage the duty roster for the service team.
• Support daily operations to ensure smooth and efficient service flow.
• Monitor supermarket inventory levels, ensuring all essential products and restaurant supplies are adequately stocked.
• Ensure supermarket shelves are well-stocked, product displays are neat and attractive, correctly priced, and safely arranged.

APPLY NOW!!!

• Min.2 year of working experience in the F&B industry
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79464 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a highly analytical, detail-oriented Associate Manager or Manager of Payment and Card Operations, to oversee our day-to-day transaction processing, client ledger management, and card program operations.

In this role, you will be the core custodian of how money moves through our ecosystem—balancing available liquidity, payment rail operating hours, settlement speeds, and costs to ensure seamless user experiences.

Depending on your experience level, you will either step directly into or grow into a people-management role - leading a lean on site and cross border operations team, tasked with handling transaction volumes, maintaining strict SLAs, triaging failed payments, and executing complex multi-layer reconciliations.

Additionally, you will partner closely with Product and Engineering to co-design automated payment routing flows and scalable ledger mechanisms.

Key Responsibilities

1. Payment Operations & Liquidity Management

Daily Execution: Oversee day-to-day deposit and payout processing, ensuring all transactions align with available liquidity, specific payment rail operating hours, settlement speeds, and cost-efficiency.

Client Ledger Management: Own the accuracy and integrity of client ledgers for all deposit and payout actions.

Payment Triage & Exceptions: Act as the primary escalation point for failed payments; proactively collaborate with banking partners and Payment Service Providers (PSPs) to trace, refund, or re-process stuck funds.

Team Leadership & SLAs: Manage and coach the payment operations team, shift schedules, and tracking performance against transaction volumes, processing speed, and strict operational SLAs.

Automation & Innovation: Partner with Product and Engineering teams to co-design and implement automated payment routing flows and system mechanisms.

2. Card Operations & Reconciliation

Ledger Oversight: Manage end-to-end ledger movements covering card top-ups, user expenditures, and specialized card promotion ledgers.

Multi-Layer Reconciliation: Establish and oversee robust daily reconciliation processes: internal ledger matching, as well as internal ledgers vs. card provider ledgers to identify and resolve discrepancies immediately.

Dispute & Chargeback Management: Direct the card dispute workflow, including chargeback filing, tracking, and dispute validation.

Flow Design & Optimization: Collaboratively design optimized card payment flows while managing the team on daily card reconciliation, chargeback processing, and refund execution.

Required Qualifications & Skills

Experience: 3–5+ years of hands-on experience in payment operations, card operations, or financial clearing, with previous experience leading/mentoring junior team members or managing a team.

Ledger & Recon Expertise: Proven experience managing complex financial ledgers (including promotional/incentive ledgers) and running multi-party ledger reconciliations.

Payment Rail Literacy: Deep understanding of various payment rails, including their specific operating windows, clearing times, settlement speeds, and cost structures.

Vendor & Bank Relations: Strong track record of working with PSPs, clearing networks, and banking partners to trace funds and triage system exceptions.

Analytical Capabilities: High proficiency in data analysis (SQL knowledge is heavily preferred) to monitor SLAs, trace transaction anomalies, and optimize routing.

Problem-Solving: Exceptional technical troubleshooting skills with the ability to translate operational friction into automated product/engineering requirements.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.