Total 6 job vacancies by Uol Claymore Investment Pte. Ltd.

Be part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.

The Guest Service Team Leader (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.

Our Expectations:

• To assist in maintaining and/or developing agreed operating procedures relating to Porter/Concierge
  and to ensure that colleagues adhere to the correct procedures.
• To set a high example to colleagues in terms of punctuality, appearance, performance, attitude,
  leadership, guest relations, observance of the house rules, loyalty to the management and
  interdepartmental co-operation.
• Conduct the hand over between shifts, ensuring that all relevant staff are in attendance and that
  all pertinent information is passed accurately to the oncoming shift.
• Assist guests with baggage and escort guests to reception desk.
• Accompany guest to assigned room, explain room facilities and hotel’s restaurants, orientate guest to features of rooms and hotel facilities.
• Greet and direct group to waiting area and immediately, tag all baggage and sort out baggage according to the assigned room.
• Deliver baggage by service lift to the guest room and explain all facilities and restaurants, wish guests a pleasant stay and leave promptly and politely.
• Greet guest upon entering room and verify number of baggage and remind guest to make sure nothing was left in the room, then escort guest to lift. Check for guest’s transportation arrangement.
• Open car doors for vehicles stop at hotel entrance.
• To be aware of all VIP arrivals and departures, especially corporate guests.
• To undertake any other reasonable assignment by the superior as and when required.
• Be alert and report any faults, defects and unusual activity of the property to relevant
  departments.

We are looking for a self-motivated individual with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

The Chef De Partie is responsible for preparing modern Mediterranean cuisine and creating optimum customer satisfaction by providing the highest standard of food quality and presentation according to hotel procedures. This position will support Banquet operations.

Our Expectations:

• Conducts daily shift briefings to kitchen colleagues in absence of Jr Sous Chef & Sous Chef.
• Directs and controls all subordinate kitchen staff to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
• Ensures all spot check and temperature control sheets are filled as required.
• Maintains cleanliness and proper rotation of product in all chillers to minimize wastage/spoilage.
• Strives to maintain & improve all food preparations & presentations.
• Supports the senior team members in communicating food consistency & quality.
• Maintains consistent on the job training sessions for Culinary Associates.
• Liaise daily with outlet Chefs to keep open communication on guest feedback.
• Daily checks of all mise-en place to ensure freshness and quality standards.
• Supports, coaches, leads and motivates kitchen colleagues.
• Ensures storeroom requisitions are accurate to minimize repeat visits.
• Ensures all kitchen colleagues are aware of standards & expectations.
• Ensures that subordinate employees report for work punctually and grooming standards are met.
• Is fully conversant with all health and safety, fire and emergency procedures.

We are looking for an individual with at least 2-3 years of culinary experience in a supervisory capacity. If you have the ability to adapt to ever changing requirements and are passionate in food preparation, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

As a Guest Service Ambassador for our Pacific Club lounge, you will play a crucial role in providing outstanding service during breakfast, afternoon tea, and evening cocktails, all while maintaining our high standards of guest satisfaction.

Our Expectations:

• Assist in setting up and maintaining the Pacific Club during breakfast buffet, afternoon tea, and evening cocktail hours.
• Ensure that all foods and drinks are properly served while upholding cleanliness and sanitation standards.
• Support in maintaining Pacific Club's cleanliness and organization.
• Report any issues with lounge fixtures or equipment and follow up as necessary.
• Help manage the requisition and stocking of F&B, administrative, and operating equipment/fixtures.
• Handle guest feedback and requests with a focus on delivering exceptional guest experiences.
• Maintain awareness of daily VIP and lobby movements.
• Support guest check-ins and check-outs by confirming reservations, assigning rooms, issuing room keys, and processing payments. Coordinate with Housekeeping to track room readiness for check-ins.
• Assist with designated cashier and closing reports in the computer system.
• Support the Club Manager and team members as required.

If you possess at least 1 year of service experience in the hospitality industry, is passionate about delivering high standards of guest satisfaction, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The F&B Service Ambassador is responsible for providing food and beverage service to guests in a manner consistent with hotel service standards in our F&B outlets. We are looking for Service Ambassadors to support our Restaurant and Lobby Lounge operations.

Our Expectations:

• Receive, write, pick-up and serve all food and beverage items.

• Good knowledge of the liquor brands and categories, knows the alcoholic beverage terms and standard drink abbreviations to make beverage recommendations to the guests.

• Has basic food preparation terms and able to engage and recommend to guests.

• Receive all incoming reservations from the guests and ensure that reservations are accurately registered in the system.

• Clean soiled items on the table or bar and bring soiled dishes to the stewarding area. Ensure table or bar is ready for service in adherence to service quality and hygiene standards.

• Ensure that silverware is clean, stock the silverware trays to capacity. Remove any damaged silverware and return it to the stewarding department.

• Set-up water station and water pitchers, prepare ice buckets and ice bucket stand.

• Bus soiled dishes to the dish room and handle soiled restaurant linen.

• Perform closing side work and cleaning duties.

• Perform other ad hoc duties assigned by the Manager
  

We are looking for a self-motivated F&B Service Ambassador with excellent interpersonal and communication skills. You should have an eye for detail and the ability to adapt to ever changing requirements and needs of customers. If you have relevant experience in the related field, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Junior Sous Chef assists the Executive Chef in creating optimum customer satisfaction by providing the highest standard of food quality and presentation at the same time maximising the profit margins through effective management of all kitchen functions. We are looking for a Junior Sous Chef to support our Bar operations.

Our Expectations:

• Maintain discipline and proper work at all times and display a professional and positive attitude towards colleagues

• Lead team in day-to-day outlet operations, ensuring the highest quality and standard of food served and delivering professional and speedy service to our guests

• Be responsible for the proper care and handling of all food items in the preparation kitchen

• Ensure food hygiene and sanitation are maintained at the workstation at all times and the correct handling and maintenance of the equipment, machinery and tools

• Conduct proper food checking and turnover of the mise en place and check that all inter kitchen transfers correspond to the requirements

• Carry out menu planning, checking on store requisition, making orders for ingredients required etc.

• Be responsible for the work performance and efficiency of all employees under his/her supervision.

• Perform any other duties as required by the Sous/Executive Sous Chef

We are looking for an individual who is passionate in culinary as well as a good understanding of the hygiene standards as per Singapore requirement. You should be creative with a hands-on approach. If you have the ability to adapt to ever changing requirements and needs of customers with at least three years of culinary experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality and grow your hospitality career!

The Commis is responsible for creating optimum guest satisfaction by providing the highest standard of food quality and presentation according to hotel procedures. We are looking for Commis to support our Restaurant and Pastry operations.

Our Expectations:

• Attend to all day-to-day operational matters on a timely manner, ensuring that guest expectations are met.

• Ensure the consistency of preparation and presentation in relevant food production area to the hotel standards.

• Ensure that food is stored, prepared and secured hygienically and safely.

• Ensure that food is prepared and cooked according to specific recipes and wastage is minimized.

• Assist in maintaining standards of hygiene and cleanliness in all kitchen and related areas.

• Prepare and submit forms and reports on time as directed.

• Prepare mise-en-place, ensuring that procedures are correctly followed.

• Report any engineering defects to immediate supervisors.

• Perform additional duties as directed by supervisors.

• Make appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.

• Is fully conversant with all health and safety, fire and emergency procedures.

• Maintain a high standard of personal hygiene, dress, uniform, and body language.

• Attend meetings and training as required by supervisors.

If you possess at least 1 year of relevant experience along with a strong customer service focus in a similar capacity within the F&B and Hospitality industry, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.