About THIB
At TH Insurance Brokers (THIB), we provide personalized and reliable insurance solutions while delivering proactive risk guidance to our clients. Our people‑first culture values putting both our clients and our people at the heart of everything we do - fostering a culture built on trust, collaboration, and continuous learning. You’ll join a supportive team where hands‑on training and growth opportunities are part of how we help you succeed.
Your Role
The Administrative Executive will ensure smooth operations and supports administrative workflows, enabling the team to deliver seamless client service.
Key Responsibilities
● Support sales manager to obtain quotations for new and existing client's insurance policies
● Liaise with existing clients on administrative matters or clarifications related to their insurance processing, and respond promptly to emails, phone calls, and messages.
● Other administrative/operations duties as assigned by the manager.
● Assist in coordinating internal processes and ensuring smooth operations within the team.
Key Requirements
● Prior experience in an administrative or sales support role is advantageous. Fresh graduates, career switchers or willingness to pick up relevant soft skills are welcome to apply.
● Proficiency with Microsoft Office applications.
● Proactive with a strong desire to learn and ability to take initiative to support the team and client needs.
● Able to work in a fast-paced environment while remaining organised and detail-oriented.
● Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.