Patient Service Associate
2 months ago
Job SummaryYou will support clinic operations by managing patient registration and appointment scheduling, performing billing and maintaining accurate.....
Job Summary
You will support clinic operations by managing patient registration and appointment scheduling, performing billing and maintaining accurate patient records.
Responsibilities
- Register patients and schedule appointments while responding to phone and email enquiries to ensure smooth clinic operations
- Coordinate clinical investigations by assisting nursing and clinical staff to facilitate patient care
- Perform billing tasks accurately to support clinic financial processes
- Assist doctors during patient consultations and examinations to enhance clinical efficiency
- Maintain accurate and organized filing of patient records to ensure data integrity and accessibility
- Carry out general administrative duties as assigned to support daily clinic functions
Preferred competencies and qualifications
- Possess at least 'N'/'O' Levels qualifications, or equivalent
- Demonstrate good command of English to communicate effectively with patients and staff
- Exhibit strong teamwork and service orientation to contribute positively to the clinic environment
- Show friendly disposition with good interpersonal and communication skills to engage well with patients and colleagues
- Have at least 1 year of experience working in a private clinic setting, which will be an added advantage
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