Lead and manage after-sales support for Spheros bus air-conditioning systems in Singapore
Establish and optimize service workflows and warranty processes
Coordinate spare parts, response time, and customer follow-ups
Organize technical training programs and team capability development
Requirements:
Background in programming, electromechanical or engineering-related field
Familiar with bus HVAC systems, fault diagnosis, and control logic
Fluent in English and Mandarin (for client and supplier coordination)
Experience in project management methodologies (ITIL, Six Sigma, Lean is a plus)
