Total 22 job vacancies by Spd

• To porter clients, such as from the various departments (day care blocks) to the rehab department in accordance to clients’ treatment schedule.
• To ensure the safety and well-being of the clients under your care at all times. To be aware of safety procedures and never to leave clients unattended.
• To provide person-centric model of care in daily operations.
• To monitor clients during treatment to ensure their safety.
• Assist clients in Activities of Daily Living (ADL) activities (e.g., urinary catheterization and urinary drainage system care), accompany clients to the toilet and assist them in elimination needs if necessary.
• To assist clients with other nursing care or first aid (e.g., wound dressing).
• Preparing clients and therapy equipment before each therapy session.
• To assist and/or conduct routine exercises/ group therapy/ activities session as formatted by the therapists.
• Donning and doffing of prosthetics, orthotics etc. when necessary.
• To provide necessary feedback/ information with regards to clients’ behaviour to the therapist.
• To be responsible for up keeping and maintenance of all therapy equipment and report any maintenance and repair required of the equipment.
• To maintain the cleanliness of the department.
• To ensure that the department is locked up at the end of the day.
• To work in liaison with the volunteers who are helping in client activities/sessions.
• To attend and contribute regularly during Staff meetings, Case conferences, In-service and client/caregiver support programmes.
• Any other duties as directed as and when required.

REQUIREMENTS

• At a minimum completion of Secondary education or equivalent
• WSQ Certificate in Healthcare Support (Nursing Care) or relevant certificate preferred.
• A team player with good interpersonal communications skills
• Proficient in English or Chinese. Ability to converse in local dialects will be an advantage.
• Experience in caring for clients with dementia preferred.

JOB SUMMARY

The Manager/Assistant Manager will be responsible for managing the day-to-day operations of the Senior Care Centre at Canberra, ensuring that high-quality care is provided to the clients in the programme. The Manager/Assistant Manager will work closely with the Reporting Officer to ensure that the centre's policies and procedures are followed and that the centre meets all relevant regulations. Additionally, the Manager/Assistant Manager will be responsible for providing support and guidance to the centre's staff to ensure that they are equipped to provide the best possible care to our clients.

JOB SCOPE/ KEY RESPONSIBILITIES

Administration

· Responsible to management in all matters pertaining to administration, operations and control of the centre

· Assist management in developing and implementing policies and procedures to ensure that the centre meets all relevant regulatory requirements

· Assist in preparing annual budget for the centre

Service Development & Sustainability

· Assist in programme planning and services review of the programmes. Together with management, may be involved with strategic planning for development of the centre based on the needs of the clients (e.g. rehabilitation initiatives, active ageing models, dementia care, etc)

Networking

· Participate in outreach to referral agencies, community organisations and hospitals for client referrals to the centre

Operations/Professional Matters

· Supervise a multidisciplinary professional team including social workers, therapists, clinical support staff and administrative staff, and work with various government as well as community-based organisations to offer services to adult and elderly with disabilities

· Assist management by leading the professional team in developing the service models, setting service guidelines/standards and monitoring service delivery of programmes

· Track the achievement of key performance indicators by providing progress reports and data analysis for planning and reporting purposes

· Provide leadership and guidance to the staff, including setting performance targets and providing regular feedback and coaching

· Assist in submission of indicators to all relevant funding agencies such as MOH, MSF, NCSS and SG Enable etc. Coordinate the claims for submission to funding agencies

Other Duties

· Any other duties as may be assigned from time to time

JOB HOLDER REQUIREMENT

• Bachelor's degree in any discipline related to business or health administration from a good University

• At least three years of experience in a senior care centre or a related field

• Excellent management and leadership skills with demonstrated ability to lead a multi-disciplinary team

• A preferred understanding and knowledge of the sector and dynamics

• Excellent communication, interpersonal and leadership skills

• Strong organizational, problem-solving and decision-making skills

• A commitment to service excellence and the highest standards of professionalism

• A strong sense of empathy and compassion for seniors and their families

RESPONSIBILITIES

· To porter clients, such as from the various departments (day care blocks) to the rehab department in accordance to clients’ treatment schedule.

· To ensure the safety and well-being of the clients under your care at all times. To be aware of safety procedures and never to leave clients unattended.

· To provide person-centric model of care in daily operations.

· To monitor clients during treatment to ensure their safety.

· Assist clients in Activities of Daily Living (ADL) activities (e.g., urinary catheterization and urinary drainage system care), accompany clients to the toiletand assist them in elimination needs if necessary.

· To assist clients with other nursing care or first aid (e.g., wound dressing).

· Preparing clients and therapy equipment before each therapy session.

· To provide necessary feedback/ information with regards to clients’ behaviour to the therapist.

· To be responsible for up keeping and maintenance of all therapy equipment and report any maintenance and repair required of the equipment.

· To maintain the cleanliness of the department.

· To ensure that the department is locked up at the end of the day.

· To work in liaison with the volunteers who are helping in client activities/sessions.

· To attend and contribute regularly at the following:

1. Staff meetings
2. Case conference
3. In-service and client/caregiver support programmes.

REQUIREMENTS

· At a minimum completion of Secondary education or equivalent

· WSQ Certificate in Healthcare Support (Nursing Care) or relevant certificate preferred.

· A team player with good interpersonal communications skills

· Experience in caring for clients with dementia preferred.

Key Responsibilities

Driving and Client Care

• Ferry client to and from their home and centre for rehabilitation and/or day care programmes

• Assist client in their ambulation and movement in the centre and during transferring up and down from transport.

• Conduct basic health monitoring support, e.g. temperature check, vitals, etc.

• Assist and guide clients in the performance of their prescribed exercise routines and programmes, both individual and in groups.

• Provide assistance to clients’ basic needs as needed, such as toileting, meals preparation, feeding, etc.

• Uphold infection control and safety protocols at all times.

• Support transportation arrangements for other programme needs, where necessary.

Administration

• Responsible to and liaise with Supervisor in all matters pertaining to administration.

• Report clients’ progress to Supervisor.

• Support documentation duties, where required, such as attendance taking, incident reporting, etc.

• Care and Maintenance of Vehicle and Centre

• Maintain cleanliness, basic maintenance, and regular servicing of the vehicle. Ensure workplace cleanliness at all times.

• Report any malfunctioning or wear and tear to Supervisor.

• Ensure safety in driving and in the care of clients at all times.

• Adhere to traffic and workplace safety regulations at all times.

Others

• Assist in general duties at the centre as assigned by supervisor.

• Establish and maintain good working relationship with clients, caregivers and staff.

• Report to Supervisor of any incident or injury sustained by clients or staff or self, that may occur during the course of work.

• Any other duties may be assigned from time to time.

REQUIREMENT

• Processes Class 3 Driving License.

• Minimum GCE “O” or “N” Levels with at least 1 year working experience on patient care.

• Basic caregiving knowledge and/or certification in healthcare support would be advantageous

• Able to perform basic emergency procedures such as control bleeding, application of dressing’s slings and splints, and CPR-AED, etc

• Effective problem-solving skills, good communications and interpersonal skills

• Attend training and in-house education programmes

• May be expected for duties during weekends, and/or any time after office hours, if deemed necessary

• Capacity to meet the physical demands of the position, including manual handling in client care such as assisting clients with transfers, mobility and positioning, as well as activities involving stooping, bending, lifting, grip strength and other physical requirements related to the role

The Take-A-Break (TAB) programme offers subsidised respite care, giving caregivers time to rest and recharge with peace of mind.

Summary:

To lead administrative support, service development and evaluation of Take-a-Break programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to programme manager and division director in all matters pertaining to the administration and programme planning of TAB.
• Recommend policies and practices for the efficient and effective operation and management of services and assist in implementing those policies and practices.
• Handles Information & Enquiry and conduct assessment to recommend outcome of a referral to TAB.
• Responsible for achieving key performance indicators in the client reach, outcomes and impact. This includes completion of progress reports and assisting in data analysis for planning and reporting purposes in a timely manner.
• Collaborate with and respond to funder on any queries on TAB programme cases.
• Provide administrative support and coverage to other TAB colleagues.

Service Development and Sustainability

• Supervise the programme planning and delivery which includes developing/implementing service elements that are evidence-informed and clinical relevance for clients and families.
• Take responsibility for ground sensing to find out the needs of the clients/caregivers in the area
• Collaborate with funder and appointed service providers to identify service pain points and work towards solutioning.

Networking & Professional Matters

• Network, participate and contribute professionally through work with relevant professionals and stakeholders that involves TAB programme.
• Represent TAB to undertake outreach efforts to referral agencies, community organisations and any other relevant agencies
• Supervise TAB colleagues that may include social worker, programme assistant and social work associate and work with caregivers/clients to offer services to the clients.

Other Duties

• Any other duties as may be assigned from time to time.

JOB HOLDER REQUIREMENT

• A degree in any discipline related to social sciences or related disciplines
• At least 3 years of relevant working experience in administrative work or managing programmes for people with disabilities
• Analytical, flexible, resilient and ability to see different perspectives and draw connectivity
• Confident as an independent project/team lead who can foster good teamwork

The Manager/Assistant Manager will be responsible for managing the day-to-day operations of the Senior Care Centre at Canberra, ensuring that high-quality care is provided to the clients in the programme. The Manager/Assistant Manager will work closely with the Reporting Officer to ensure that the centre's policies and procedures are followed and that the centre meets all relevant regulations. Additionally, the Manager/Assistant Manager will be responsible for providing support and guidance to the centre's staff to ensure that they are equipped to provide the best possible care to our clients.

JOB SCOPE/ KEY RESPONSIBILITIES

Administration

· Responsible to management in all matters pertaining to administration, operations and control of the centre

· Assist management in developing and implementing policies and procedures to ensure that the centre meets all relevant regulatory requirements

· Assist in preparing annual budget for the centre

Service Development & Sustainability

· Assist in programme planning and services review of the programmes. Together with management, may be involved with strategic planning for development of the centre based on the needs of the clients (e.g. rehabilitation initiatives, active ageing models, dementia care, etc)

Networking

· Participate in outreach to referral agencies, community organisations and hospitals for client referrals to the centre

Operations/Professional Matters

· Supervise a multidisciplinary professional team including social workers, therapists, clinical support staff and administrative staff, and work with various government as well as community-based organisations to offer services to adult and elderly with disabilities

· Assist management by leading the professional team in developing the service models, setting service guidelines/standards and monitoring service delivery of programmes

· Track the achievement of key performance indicators by providing progress reports and data analysis for planning and reporting purposes

· Provide leadership and guidance to the staff, including setting performance targets and providing regular feedback and coaching

· Assist in submission of indicators to all relevant funding agencies such as MOH, MSF, NCSS and SG Enable etc. Coordinate the claims for submission to funding agencies

Other Duties

· Any other duties as may be assigned from time to time

JOB HOLDER REQUIREMENT

• Bachelor's degree in any discipline related to business or health administration from a good University

• At least three years of experience in a senior care centre or a related field

• Excellent management and leadership skills with demonstrated ability to lead a multi-disciplinary team

• A preferred understanding and knowledge of the sector and dynamics

• Excellent communication, interpersonal and leadership skills

• Strong organizational, problem-solving and decision-making skills

• A commitment to service excellence and the highest standards of professionalism

• A strong sense of empathy and compassion for seniors and their families

OTHERS

• Working Location: Canberra

We are looking for a Business Process Intern to join our team and support process improvement initiatives across our business functions. You will work closely with cross-functional teams to analyse, improve, and document business processes. This will contribute to ongoing operational and strategic initiatives that enhance efficiency, data quality, and service delivery.

Responsibilities

• Conduct detailed business and process assessments to identify gaps, inefficiencies, and areas for improvement
• Map and visualize workflows (process mapping) to support analysis and process re-design
• Collaborate with project teams during implementation phases and support cross-functional initiatives
• Perform gap-fit analysis and raise issues or clarifications to project stakeholders as needed
• Conduct research, benchmarking and market analysis to identify best practices and support recommendations
• Gather and analyze data from ERP, CRM, and other systems to assist in business decision-making
• Develop and maintain dashboards or reports on KPIs and operational performance (e.g., Excel, Power BI)
• Create and update SOPs and internal documentation for business processes
• Document project progress and assist in preparing reports, training materials, and executive presentations
• Support internal audits and ensure process compliance with industry regulations
• Assist in maintaining master data and improving data quality across business

Preferred Competencies & Qualifications

• Studies in related Business or Information Systems disciplines
• Strong analytical and problem-solving skills
• Proficient in Excel (e.g. Power Query, Pivot Tables); familiarity with Power BI or Tableau is a plus Excellent written and verbal communication skills
• Proactive, detail-oriented and organized