Total 4 job vacancies by Royal Security Management Services Pte Ltd

Job Summary

We are seeking a reliable and resourceful Administrative Executive to join our growing team. The ideal candidate will be highly organised, proactive, and capable of handling day-to-day administrative duties with professionalism and efficiency.

Responsibilities

• Deliver general administrative and clerical support to maintain smooth and efficient office operations
• Manage and track office supplies, furnishings, and equipment inventory to ensure availability and functionality
• Perform reception duties by welcoming visitors and responding to general enquiries promptly and courteously
• Coordinate meeting schedules and prepare agendas to facilitate productive internal communications
• Maintain accurate filing systems and digital records to support easy retrieval and data integrity
• Support the team with data entry, document preparation, and reporting to enhance operational workflows
• Uphold office security procedures to ensure a safe and secure working environment
• Execute ad-hoc tasks assigned by management to support business needs and team objectives

Job Summary

The Sales Project Manager will play a key role in bridging operational and sales functions within the company. Responsibilities include supporting sales acquisition efforts, overseeing the end-to-end execution of projects, coordinating across departments to ensure smooth delivery, and identifying opportunities to improve client experience and internal processes. The candidate will also be involved in client engagement, proposal support, and post-project follow-up to align project goals with business objectives.

Responsibilities

• Lead coordination between sales and operations teams to support sales acquisition efforts and secure new business opportunities
• Manage the full lifecycle of projects from initiation through delivery to ensure timely and quality execution aligned with client expectations
• Collaborate cross-functionally with internal departments to streamline project workflows and resolve operational challenges
• Engage directly with clients to understand their needs, provide project updates, and ensure satisfaction throughout the project duration
• Support the preparation and review of proposals to align project scope and deliverables with business objectives
• Conduct post-project evaluations to identify improvement opportunities for client experience and internal processes
• Monitor project progress and implement corrective actions to mitigate risks and ensure successful outcomes

Job Summary

Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Prepare reports on account status. Collaborate with sales team to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed

Responsibilities

• Lead customer account management by serving as the primary point of contact to ensure seamless communication and service delivery
• Build and sustain long-term client relationships by engaging stakeholders to foster trust and loyalty
• Negotiate contracts and close agreements to optimize profitability and align with business objectives
• Develop and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors to influence strategic decisions
• Manage the timely and successful delivery of solutions tailored to meet customer needs and objectives
• Communicate progress and outcomes of monthly and quarterly initiatives clearly to internal teams and external stakeholders
• Prepare detailed reports on account status to inform decision-making and track performance metrics
• Collaborate with the sales team to identify and pursue growth opportunities within assigned territories
• Address and resolve challenging client requests or escalations to maintain customer satisfaction and retention

Job Summary

Lead and manage daily security operations and manpower deployment across assigned sites, driving operational excellence and client satisfaction through strategic planning, training, and performance management.

Responsibilities

• Lead and manage day-to-day deployment and operations of security personnel across assigned sites to ensure effective security coverage
• Develop and execute manpower planning and forecasting for permanent and relief security personnel at individual sites to meet operational demands
• Design and deliver on-the-job training and refresher courses, including safety briefings and traffic management control, to enhance team competency and compliance
• Coordinate with internal management and client teams to maintain high levels of customer satisfaction and address operational concerns
• Conduct thorough investigations and prepare detailed incident reports to support security operations and risk mitigation
• Perform regular site rounds and inspections to verify security personnel adherence to duties and gather client feedback weekly for continuous improvement
• Participate in weekly and monthly client meetings to contribute insights towards performance improvement plans and elevate service quality
• Compile and submit comprehensive weekly operational reports to management for review and decision-making

• Demonstrate effective interpersonal skills to collaborate with security personnel and cross-functional teams, fostering a cohesive work environment
• Manage time efficiently to meet tight deadlines and promptly fulfill customer expectations
• Utilize computer skills proficiently, including Microsoft Office applications (Excel, PowerPoint, Word), to support reporting and communication
• Apply operational experience of at least 1 year to handle security operations effectively and adapt to dynamic site requirements