Merchant Operations Executive (Non Sales)
Full-time
Senior Executive
1 day ago
LocationRedhillWorking HoursMon to Fri - 9am to 6pmJob SummaryYou will support merchant onboarding and daily operations to ensure smooth processes and.....
Location
Redhill
Working Hours
Mon to Fri - 9am to 6pm
Job Summary
You will support merchant onboarding and daily operations to ensure smooth processes and accurate data management, contributing to efficient merchant activation and customer service.
Responsibilities
- Support merchant onboarding by preparing documentation, setting up accounts, and delivering basic training
- Manage daily operational tasks and respond to basic merchant inquiries to maintain service quality
- Track and report activation status and onboarding progress to ensure timely completion
- Enter data accurately and update systems to maintain reliable records
- Follow standard operating procedures (SOPs) to ensure compliance and consistent processes
- Escalate issues or delays promptly to senior team members for resolution
Preferred competencies and qualifications
- Experience in operations, customer support, or payments/POS systems
- Basic understanding of operations or customer service processes
- Ability to manage multiple tasks effectively in a fast-paced environment
- Strong attention to detail with proven execution and follow-through skills
- Good communication skills in English
We regret to inform that only shortlisted candidates will be notified.
Rae Loh Zi Rui
R1767268
RecruitFirst Pte Ltd
EA 13C6342
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