Total 5 job vacancies by Raffles Sentosa Singapore

Job Summary

Reporting to the Assistant Director /Director of Finance, the Accountant / Senior Accountant (General Ledger) isresponsible managing the month-end closing of the Hotel, reconciling balancesheets, and ensuring compliance with financial standards (e.g. USALI).

What You Will Be Doing:

Key responsibilities includeposting journal entries, conducting intercompany reconciliations, and providingvariance analysis for hotel operations.

Core Responsibilities& Job Scope:

• Month-End & Year-End Closing:

Preparing, reviewing and posting accruals,prepayments, and adjustment journal entries. Ensuring timely submission of financial reports to Owner,Management or Corporate offices

• Balance Sheet Reconciliation:

Reconciling bank accounts and all balance sheetaccounts in the books are properly prepared and accounted for.

• Financial Reporting &Analysis:

Preparing Profit & Loss (P&L) statements andproviding variances analysis (actual vs budget / forecast) for hoteldepartments

• Intercompany Transactions:

Reconciling transactions between the hotel, Owner orsister properties.

• Compliance & Audit:

Ensuring compliance with internal controls, statutoryregulations, and conducting internal audits on operational data.

• Support & Collaboration:

Assisting with budgeting and forecasting, andsupporting Income Audit, Accounts Payable / Accounts Receivable, if need be.

Your Skills & Experience include:

Requirements:
·       At least a Diploma or Degree in Accounting or Finance.
·       3-5+ years of experience, ideally in hospitality industry.
·       Proficiency in SUN accounting software and Excel.

Key Competencies:
·       Strong knowledge of USALI (Uniform System of Accounts for Ledging Industry) preferred
·       Attention to detail and ability to work under tightdeadlines.
·       Strong interpersonal skills for interacting withoperations and non-finance departments.

OB SUMMARY
Reporting to the Sous Chef, the Chef De Paritie will be responsible for assisting in the daily operations of the kitchen, ensuring high standards of food preparation, presentation, and hygiene are maintained. This role plays a vital part in managing kitchen staff, maintaining efficient kitchen operations, and delivering exceptional culinary experiences for guests.

WHAT YOU WILL BE DOING:

• Attend pre-shift meetings to receive daily kitchen assignments and updates from the Executive Chef.
• Assist in food preparation and cooking processes, ensuring that all dishes are prepared according to the hotel’s standards and recipes.
• Ensure and maintain food quality, ensuring all dishes are presented to the highest standards.
• Ensure all health and safety guidelines are followed, including food handling, storage, and sanitation.
• Assist with the preparation and presentation of dishes for special events, banquets, and large functions.
• Maintain a positive and professional working environment in the kitchen, promoting teamwork and cooperation.
• Assist in the proper storage of food and ingredients, ensuring that food safety standards are adhered to at all times.
• Work efficiently during high-pressure periods, ensuring consistency and quality in all food served.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries, and incidents to the appropriate team immediately.
• Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organized by the hotel.
• Perform any other duties and responsibilities as may be assigned by the Executive Chef.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Proven experience as a Chef De Partie or in a similar role in a fast-paced kitchen environment.
• Strong culinary skills with knowledge of various cooking techniques and styles.
• Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively.
• Strong attention to detail and ability to maintain high standards of cleanliness and food safety.
• Ability to work well under pressure and in a fast-paced environment.
• Positive service-oriented attitude with a commitment to team success.
• Flexible with working days and hours, including weekends and public holidays.
• Strong communication and interpersonal skills.

JOB SUMMARY

Reporting to the Assistant Housekeeper, the Room Attendant will be responsible for cleaning the guest rooms of high standards for the comfort and convenience of our guests in order to help create a seamless and memorable stay experience for them.

What you will be DOING:

Attend pre-shift meeting, collect the daily room cleaning report /assignments and the sign out the master key.

• Ensure all assigned rooms are cleaned accordingly and return master key to housekeeping office at the end of shift.
• Pack trolley and ensure that it is neatly stacked with linen and there are sufficient supplies before starting to make up rooms.
• Able to prioritise daily job tasks, e.g. which room to clean first.
• Ensure that all guest rooms are cleaned as per established standards and room supplies are completely replenished.
• Ensure all items in the housekeeping checklist are in good order.
• Know the usage of different chemicals & cleaning supplies.
• Able to operate a vacuum cleaner.
• Remove all dirty room service trays & trolleys, cutleries, and crockeries from corridor and guest rooms to the service area.
• Make sure the rubbish bags are cleared and disposed of at the garbage area after every shift.
• Check and report any missing, damaged items and/or maintenance defects to the Assistant Housekeeper immediately.
• Handle guest laundry request where applicable and be responsible for pick-up and return of the items.
• Attend to guests request immediately when needed and inform the Supervisor if request cannot be handled.
• Pack and keep the pantry and service area neat and tidy at all times.
• Observe all brand/operating standards and/or LQA
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

• Physically fit as the role requires constant movements and lifting of heavy items
• Possess positive service mindset and attitude
• Good human relations and influencing skills
• Good communications and human relations skills
• Ability to work independently and take initiative
• Flexible with working days and hours including weekends and public holidays

JOB SUMMARY

Reporting to the Guest Experience Manager, the Guest Experience Executive (Communications) will handle all inquiries, and coordinate communications to ensure a seamless and delightful stay for every guest. As the primary point of contact, he/she has a vital role in delivering outstanding hospitality and ensuring operational efficiency.

What you will be DOING:

· Provide exceptional guest service through prompt and courteous communication.

· Handle inbound and outbound calls, ensuring guests receive accurate and timely assistance.

· Resolve guest concerns with professionalism and efficiency, striving to exceed expectations.

· Assist guests with special requests, such as transportation arrangements and local recommendations.

· Liaise with housekeeping and other departments to ensure rooms are ready upon arrival.

· Act as a key point of communication between guests and other operating departments, facilitating smooth service delivery.

· Maintain accurate records of guest interactions and hotel operations for reporting and quality assurance.

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 2 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Possess good local hospitality market knowledge

Flexible with working days and hours including weekends and public holidays

JOB SUMMARY

Reporting to the Cluster General Manager, the Cluster Director of Facilities is responsible for overseeing the engineering, security, fire safety, landscaping, sustainability practices, HACCP compliance, and Green Globe certification across multiple hotels. This role ensures the highest standards of maintenance, safety, security, environmental responsibility, and aesthetic appeal are met, contributing to the overall guest experience and operational efficiency.

What you will be DOING:

Engineering Management

· Oversee the maintenance and repair of all hotel facilities, including HVAC, plumbing, electrical systems, and structural elements.

· Develop and implement preventive maintenance programs to ensure the longevity and efficiency of hotel assets.

· Manage engineering budgets and ensure cost-effective solutions are applied.

· Integrate sustainable engineering practices to minimize environmental impact and enhance energy efficiency.

Security Management

· Ensure the safety and security of guests, staff, and hotel property.

· Develop and enforce security policies and procedures.

· Coordinate with local law enforcement and emergency services as needed.

· Conduct regular security audits and risk assessments.

Fire Safety Management

· Implement and maintain fire safety protocols and procedures.

· Ensure compliance with local fire safety regulations.

· Conduct regular fire drills and training sessions for staff.

· Oversee the maintenance of fire safety equipment and systems.

Sustainability and Green Practices

· Implement and promote green practices throughout hotel operations, including energy conservation, waste reduction, and water management.

· Develop and oversee sustainability initiatives to reduce the hotel's carbon footprint and enhance operational efficiency.

· Collaborate with other departments to integrate sustainable practices into daily operations.

· Oversee the implementation and maintenance of Green Globe certification standards and ensure compliance.

· Work closely with the Cluster Sustainability Manager and coordinate with third-party auditors to verify compliance.

HACCP Compliance

· Work closely with the stakeholders to ensure compliance with HACCP (Hazard Analysis Critical Control Points) principles to maintain high standards of food safety

· Conduct regular audits and training sessions to ensure staff adherence to HACCP guidelines.

Compliance and Reporting

· Ensure all facilities operations comply with local statutory regulations.

· Prepare and present regular reports on facilities operations, safety incidents, maintenance activities, sustainability initiatives, HACCP compliance, and Green Globe certification.

· Collaborate with other departments to ensure seamless operations.

Landscaping Management

· Oversee the maintenance and enhancement of hotel grounds.

· Ensure landscaping contributes to the aesthetic appeal and environmental sustainability of the properties.

· Coordinate with landscaping contractors and suppliers to ensure high-quality service.

Project Management

· Undertake renovation and/or ad-hoc special project as assigned.

· Conduct feasibility study and implement specific building/engineering projects where applicable.

General

· Lead, manage, supervise and coach the Engineering and Security teams.

· Conduct performance review for the Engineering and Security teams.

· Conduct on-the-job training for the Engineering and Security teams.

· Plan duty roster effectively and productively.

· Conduct department meeting / daily shift meeting.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Engineering, Facilities Management, or a related field.

· Minimum 10 years of relevant hospitality engineering and security working experience in a senior managerial appointment

· Qualified Fire Safety Manager Certification will be an added advantage

· Strong knowledge of engineering systems, security protocols, fire safety regulations, landscaping practices, sustainability, HACCP principles, and Green Globe certification standards.

· Strong business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

Flexible with working days and hours including weekends and public holidays