Total 3 job vacancies by Pixie Dust Pte. Ltd.

Company Overview

Petite Practice is a bespoke paediatric clinic in Singapore providing holistic, quality medical care in a calm, friendly environment. Our paediatricians offer comprehensive care including vaccinations, common illness management, and allergy identification tailored to each child’s needs.

Job Summary

We seek a friendly, outgoing receptionist with childcare or paediatrics experience to manage patient communications, appointments, and clinic administration efficiently.

Responsibilities

• Respond promptly to phone calls, WhatsApp messages, and clinic emails to support patient communication
• Provide clear and accurate phone advice to patients to assist with their inquiries
• Manage appointment bookings, including scheduling, rearranging, and confirming doctor’s calendar to optimize clinic flow
• Welcome and register patients efficiently to ensure smooth reception operations
• Enhance patient experience by coordinating services and addressing patient needs during visits
• Maintain accurate stock and inventory records to support clinic supplies management
• Perform filing and administrative tasks to ensure organized and accessible patient and clinic records

Job Requirements

• Experience: Minimum 2 years of relevant as a clinic receptionist
• Skills: Strong administrative competency, professional interpersonal skills, and proficiency in clinical knowledge
• Attributes: A self-motivated team player with a friendly, service-oriented disposition.

What We Offer

• Work-Life Balance: Attractive working hours (closed Sundays and Public Holidays) and monthly roster planning.
• Environment: A friendly, professional, and diverse working environment.
• Development: Staff training programs and attractive leave entitlements.

As a Staff Nurse in our paediatric practice, you will be central to delivering safe, high-quality clinical care while ensuring smooth daily operations. You will work within a diverse, close-knit team to support doctors in providing paediatric and allergy testing services to our community.

Key Responsibilities

Clinical Care & Support

• Patient Assessment: Conduct patient triage and comprehensive nursing assessments, providing appropriate nursing advice and monitoring patient progress.
• Doctor Assistance: Assist doctors during consultations and clinical procedures.
• Clinical Procedures: Perform blood taking, specimen collection, wound care, and ECGs.
• Medication Management: Administer and dispense medications, injections, and vaccinations as prescribed.
• Patient Education: Provide education and counselling to patients and families regarding medical conditions, medications, and preventive care.

Care Coordination & Administration

• Documentation: Maintain accurate, timely, and confidential documentation of all patient care and files.
• Referrals & Investigations: Coordinate and follow up on referrals, radiology bookings, and pathology requests to ensure continuity of care.
• Communication: Attend to pre- and post-consultation enquiries via phone, email, or messaging platforms.

Clinic Operations

• Readiness: Prepare consultation rooms and ensure clinical readiness, cleanliness, and adherence to infection control standards.
• Inventory: Monitor and manage medication and consumable stock levels to ensure uninterrupted operations.
• Front-End Support: Assist with appointment scheduling, billing, and general administrative requests as needed.

Job Requirements

• Qualifications: Minimum Diploma in Nursing or equivalent with a valid SNB Nursing Registration.
• Certifications: Must be paediatric BCLS and AED certified.
• Experience: Minimum 2 years of relevant clinical experience.
• Skills: Strong clinical competency, professional interpersonal skills, and proficiency in nursing procedures.
• Attributes: A self-motivated team player with a friendly, service-oriented disposition.

What We Offer

• Work-Life Balance: Attractive working hours (closed Sundays and Public Holidays) and monthly roster planning.
• Environment: A friendly, professional, and diverse working environment.
• Development: Staff training programs and attractive leave entitlements.

Petite Practice is seeking a dedicated and experienced Clinic Nurse Manager to lead our clinical and administrative team. This role is pivotal in managing the daily operations of our paediatric specialist clinic, ensuring the highest standards of clinicalquality, patient safety, and operational efficiency

Job Purpose

As the Clinic Nurse Manager, you will oversee the daily clinical and business operations of the practice. Your primary goal is to foster a safe, conducive environment for paediatric care while managing staff development, resource allocation, and clinical risk. You will ensure that every patient and family receives quality care that adheres to established protocols and nursing standards.

Key Responsibilities:

Clinical Leadership & Patient Care

• Supervision: Lead and mentor a team of nurses and administrative staff to ensure high-quality patient care. Ensure sufficient training and educational opportunities are made available to staff for their growth and development and to meet SNB continuing professional development requirements. Ensure a framework for succession planning is in place.
• Direct Support: Chaperone and assist doctors during examinations and specialized procedures.
• Clinical Procedures: Mentor nursing staff and perform venepuncture, IV cannula insertion, immunizations, nebulization’s, and skin prick testing as required.
• Patient Advocacy: Act as a counsellor and educator for patients and their families, utilizing the SBAR technique for clear communication.

Operations & Resource Management

• Scheduling: Manage the rosters for doctors and the nursing/admin team to ensure optimal clinic operations at all times.
• Frontline Oversight: Oversee patient registration, appointment booking, payments, and financial counselling. Ensure SOP’s are in place to ensure patient safety and smooth running of the clinic at all times.
• Inventory Control: Ensure there are optimal stock levels of pharmaceutical and medical supplies. The clinic manager is accountable for stock taking, all stock ordering and for maintaining stock levels that are adequate for the clinic to run smoothly and safely.
• Workflow Optimization: Regularly review and update clinic standard operating procedures (SOPs) to ensure safe and efficient workflows.

Financial & People Management

• Banking: Ensure all collected payments and invoices and reconciled against the clinic operating system at the end of each day. Follow up on missing payments and adjust the end of day banking accordingly to ensure accuracy of clinic accounting.
• HR Duties: Assist with manpower requirements, including recruitment, orientation, induction, and performance appraisals for the nursing team. Performance mange staff when required and put in place open channels of communication within the team.
• Marketing: Assist in developing ideas for patient retention and clinic growth through planned marketing efforts.

Job Requirements

Qualifications

• Registration: Must be a Registered Nurse with the Singapore Nursing Board.
• Education: Diploma in Nursing is essential; a Degree in Nursing is highly desirable.
• Certification: Valid BCLS & AED Certification.

Experience & Skills

• Work History: Minimum 5 years of experience in an outpatient specialist clinic or healthcare setting.
• Leadership: At least 2 years of experience in a senior staff nurse or charge nurse role. Management and operational experience desirable.
• Competencies: Excellent clinical and interpersonal skills. Able to manage IT systems with easy.

Reporting Relationship

This position reports tothe director and lead clinician (Doctor). You will have direct oversight of allRegistered Nurses, Enrolled Nurses, and Administrative Staff.