Total 9 job vacancies by Paradox Clarke Quay Pte. Ltd.

About us

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

About the role

This is a full-time on-site role for Senior Technician who is responsible for the day-to-day smooth operation of the Hotel, ensuring that the general efficiency of the air-conditioning system, fire protection system, hot & cold-water distribution and electrical installation are in good standing order. To lead the shift team and assist the department management in executing tasks and plans.

Responsibilities:

• To escort and supervise contractors
• To carry out improvement, maintenance and repair work on all building services and equipment according to the standards and requirements
• To assist in firefighting and emergency evacuation
• To assist in handling all emergencies
• To perform daily startup, shutdown and inspection of building services and equipment according to the standards and requirements
• To update daily on communication book and maintenance log
• To attend to complaints from hotel guests and other departments
• To take daily, weekly & monthly utilities readings
• To complete the work order forms / tasks request via Stayplease App
• Tracking of inventory / stocks for Minibar, In-room Safe, TVs, bulbs, etc
• Upkeeping of Recycling Corner & Food Waste Machine
• Responsible for training of new team members
• Take charge of the Operation Shift team
• To attend to shift technician on their problems/issues that cannot be resolved
• To highlight to the reporting line on the request for external vendors
• To ensure together with shift technician to carry out daily routine inspections to all plants
• To take instructions from TO/Engineer on the contractor’s servicing/repairs
• To take up internal minor preventive maintenance for rooms & public areas
• To perform any other duties that may be assigned by the Management

About us

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

About the role

This is a full-time on-site role for Chef De Partie to lead the preparation of ingredients and cooking in hot kitchen or cold production.

Responsibilities:

• Responsible of daily food preparation and duties assigned by Respective Kitchen in Charge to meet the standard and quality set by the Hotel.
• Estimate the daily production needs and check the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation, and presentation of food are always of the highest quality.
• Understand of all menu items, recipes, methods of production, and presentation standards.
• Contribute ideas for menus, considering availability, cost of produce, food supply and customers’ tastes.
• Prepare and submit all food requisitions to the Respective Kitchen in Charge to ensure proper inventory management.
• Guides and trains the subordinates to ensure high motivation and an economical working environment.
• Keep the Respective Kitchen in Charge informed about all aspects of the assigned section.
• Attend kitchen meetings in the absence of the Respective Kitchen in Charge and provide guidance to the team when necessary.
• Complete Mise en Place according to standard operating procedures and meet with the Respective Kitchen in Charge daily to plan food and beverage activities.
• Understand all standard procedures and policies about food preparation, receiving, storage, and sanitation.
• Ensure effective communication between staff by maintaining a secure and friendly working environment.
• Establish and maintaining effective inter-departmental working relationships.
• Assist in other food production areas as needed.
• Coordinate with the stewarding department to address daily operational needs and maintain cleanliness standards.
• Participate in serving guests during outside catering events as assigned.
• Attend all required training sessions.
• Any other adhoc duties as and when assigned by the Management.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Bellman to provide friendly and efficient service to guests while transporting luggage and providing other services as needed

Responsibilities:

• Welcome guests professionally and demonstrate a warm, confident, and genuine first impression
• Show guests to the room and assist them with their luggage while giving guest information about the hotel, its features as well as general information about the local area and direction to the train station
• Provide detailed room orientation for arriving guests
• Make sure airline luggage tags are removed and disposed of before sending luggage’s to guestrooms.
• Assist guests on Kiosk’s check in and out. Direct guest to Reception if guest encounter any challenge when using the Kiosk.
• Provide updated information about the hotel facilities and F&B outlets.
• Assist guests with their transportation needs and recommend the use of hotel facilities whenever possible.
• Ensure proper recording of all departure luggage that is stored in the baggage room.
• To assist Doorman at front driveway when it’s busy.
• To keep a look out in the lobby for guests who may require any assistance.
• Ensure the lobby area and baggage room are always clean
• Ensure luggage trolleys are well maintained and accounted for.
• To monitor the printer at the counter
• To attend daily briefing session before the start of every shift.
• To perform any other duties that may be assigned by the Management.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Learning and Engagement Manager who is responsible for leading Learning & Engagement excellence for Paradox Singapore, strengthening capability development, training governance, and employee engagement frameworks to ensure effective programme delivery, compliance adherence, strong employee experience, and alignment to organisational culture and sustainability priorities.

The role also drives Global Learning & Engagement strategy and consistency across PHG/Corporate operations, providing oversight and partnership to overseas teams to ensure aligned learning standards, leadership development, engagement frameworks, compliance training, and data-driven insights that support a high-performing and connected workforce across markets.

Responsibilities:

Learning & Development

Strategy & Planning

• Conduct comprehensive Learning Needs Analysis (LNA) to identify capability gaps across functional, technical, operational, and leadership domains
• Develop and manage the annual Learning Calendar, including compliance training, leadership development, and operational excellence programmes
• Design and implement bi-annual learning initiatives aligned with organizational priorities

Programme Management & Delivery

• Oversee end-to-end training administration (registration, tracking, certification, and reporting)
• Facilitate training programmes globally, including:

1. Diversity & Inclusion
2. Brand Service Excellence
3. Leadership development

• Develop and manage mentorship and coaching programmes for High-Potential talent and senior leaders

Governance & Compliance

• Monitor mandatory training completion rates across countries and ensure full compliance
• Maintain consistent learning frameworks, standards, and policies across all properties
• Manage Learning & Engagement scorecards, including Future Leaders programme tracking
• Coordinate EXSA nominations and submissions (Singapore operations)

Evaluation & Continuous Improvement

• Measure training effectiveness through feedback, assessments, and performance outcomes
• Partner with business leaders to implement targeted capability-building interventions
• Drive continuous improvement of learning initiatives based on data insights

Financial & Operational Management

• Plan and manage the annual Learning & Engagement budget
• Ensure cost optimisation and effective utilisation of resources
• Liaise with Finance to ensure timely and accurate processing of payments and resolve discrepancies

Engagement & Internal Communications

Employee Engagement Strategy

• Design and deliver engagement initiatives to enhance culture, employee experience, and retention

• Lead key programmes including:

1. Annual Employee Satisfaction Survey (global)
2. Quarterly Pulse Checks (Brand Values, Sustainability, Work Safety and Health etc.)
3. Recognition and appreciation initiatives

Events & Culture Building

• Organise and manage:

1. Quarterly Singapore Townhall meetings
2. Bi-annual Global Townhall sessions
3. Company-wide engagement events (Dinner & Dance, festive celebrations, wellness programmes, team bonding, sustainability initiatives)

Communication & Employer Branding

• Develop internal communication materials supporting learning campaigns and organisational updates
• Partner with leadership teams to strengthen communication, engagement, and employer branding

Data & Insights

• Analyse engagement data and provide actionable recommendations to improve participation, morale, and retention
• Maintain dashboards and reporting for management review

Stakeholder Management & Collaboration

• Collaborate with business leaders to align learning and engagement strategies with business goals
• Partner with HR, Finance, and Operations teams to ensure seamless programme execution
• Provide strategic input to enhance organisational culture and employee experience

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Finance Manager who is responsible for overseeing the full spectrum of finance and accounting operations of the hotel, ensuring accurate financial reporting, regulatory compliance, strong internal controls, and timely management reporting to support business operations and decision-making

Responsibilities:

• Oversee and maintain the integrity of all accounting records, ledgers, journals, and financial systems
• Prepare monthly financial statements, management reports, variance analysis, and cash flow forecasts
• Review and prepare monthly journal entries, balance sheet reconciliations, accruals, prepayments, and provisions
• Ensure all account allocations and clearance accounts are properly monitored and cleared promptly
• Manage month-end and year-end closing processes in accordance with timelines and policies
• Prepare statutory reports and support compliance with accounting standards and regulatory requirements
• Review and verify all outgoing payments and supporting documentation prior to online bank approval
• Verify employee expense claims, debit/credit note requests, and credit card refunds
• Review daily General Cashier reports, cash journals, and revenue journals to ensure accuracy and compliance
• Review Daily Flash Reports and Daily Operation Packages, including Front Office Paid Outs and High Balance Reports
• Monitor PM/PX accounts and ensure timely follow-up on outstanding balances exceeding 72 hours
• Review Accounts Receivable aging reports and support collection efforts where necessary
• Supervise Accounts Payable functions, including reconciliation with supplier statements and F&B inventory systems
• Oversee payroll processing, payroll journals, and related balance sheet reconciliations
• Review Cost Control month-end closing journals and inventory reconciliations
• Assist in the preparation of annual budgets, forecasts, and financial projections.
• Provide financial insights and recommendations to support operational and strategic decision-making.
• Liaise with external consultants to maximize capital allowance claims and optimize tax efficiency
• Support the handling of corporate taxation, GST/property tax matters, and regulatory compliance
• Act as the key liaison with external and internal auditors, bankers, tax agents, and regulatory authorities
• Ensure compliance with company finance policies, accounting standards, and internal control procedures.
• Continuously review and improve financial processes, controls, and reporting accuracy
• Lead, mentor, and develop the finance team to ensure high performance and professional growth
• Identify training needs and implement development plans, coaching, and performance improvement initiatives
• Participate in recruiting, interviewing, onboarding and training of finance personnel
• Foster a collaborative and service-oriented working environment across departments
• Perform other duties as assigned by management

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Sales Administrator to support the Sales Team in all room sales’ administrative matters, maintaining 100% compliance with administrative work to maximize room revenue.

Administrative Support:

• Provide administrative support, including preparing marketing materials, proposals and contracts, to the Room Sales team, ensuring all work is handled with efficiency, accuracy and timeliness.
• Manage incoming correspondence and telephone inquiries, ensuring they are addressed promptly and professionally.
• Maintain accurate records of all client interactions and event booking details in the hotel’s CRM system.
• Assist with the preparation of any ad hoc or recurring reports and presentations related to room sales and performance metrics, ensuring timely and accurate submission.
• Oversee the entire rate loading process for all contracted accounts, implementing a sound tracking system to ensure accuracy and compliance.
• Maintain and requisition inventory stocks for team, including brochures, stationery, and other necessary office supplies.
• Coordinate with vendors and suppliers to ensure timely delivery of products and services.

Sales and Event Support:

• Attend to walk-in inquiries and respond to general inquiries in a prompt and professional manner.
• Assist in the preparation and execution of in-house corporate, industry, trade show and networking functions, both onsite and offsite, ensuring all details are managed efficiently.
• Coordinate and respond to requests for internal and external meetings, ensuring all details are communicated effectively.

Client & Team Interaction:

• Collaborate with the Operations team in a timely manner on customer requests and logistical matters, ensuring customer satisfaction.
• Demonstrate cooperation and trust with colleagues, supervisors, and teams across departments, contributing to positive results and a cohesive work environment.
• Actively participate in hotel meetings, providing input and supporting team discussions and initiatives.

General Responsibilities:

• Ensure that all client files and event documentation are organized and up to date.
• Provide excellent customer service to both internal and external clients, addressing any issues or concerns promptly.
• Continuously seek to improve processes and procedures to enhance efficiency and client satisfaction.

Others:

• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Director of Sales & Marketing at Paradox Singapore. The role will provide positive leadership, innovative ideas, and strategic direction across Sales & Marketing Department for Singapore and Cluster / Corporate Office.

Responsibilities:

• Responsible for developing the commercial business plan for the hotel to drive the top line revenue for the hotel.
• Create and implement hotel-level tactical sales plans.
• Analyze current and potential market and sales trends towards activities to maintain and increase market share through increased business volume and rate.
• Create and implement tactical marketing activity to generate short-term revenue and strategic marketing activity to profitably position the hotel for long-term success as well as manage the sales & marketing budget that supports all initiatives.
• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation, and driving necessary change.
• Act as the hotel's voice of the customer and communicate key issues/concerns to the management. Provide resolution to address it.
• Develop and implement key segment strategy & managing key accounts (both existing & target) to drive performance in all market segments.
• Organize, plan, and implement customer engagement activities to develop new and existing accounts.
• Coach and direct the Sales & Marketing team to achieve success.
• Develop sales goals for the team to achieve budget & market share targets.
• Set expectations of performance for the team, assumes responsibility for work objectives; initiate, focus, and monitor the efforts of the team toward the accomplishment of goals; proactively acts and goes beyond what is required.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals.
• Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
• Evaluate the performance of the department and make sure that evaluations are done in line with the company guidelines.
• Identify training needs, develop improvement plan, coaching, and discipline of staff accordingly.
• Participate in interviewing, recruiting, hiring, and training qualified candidates.
• Active oversight of all marketing activities for better customer acquisition and enhance customer journey. Including content creation, analytics and preparing seasonal tactical plans for the hotel.
• Develop communications in key markets and build a strong reputation to acquire new and repeat business.
• Capitalize on all channels and adjust channel priorities as necessary to drive business and achieve optimal mix.
• Develop strong community and public relations by maintaining property participation in local, regional, and national trade shows, client events, and other client related activities as required.
• Responsible for the annual management and monthly departmental forecast and budget to meet the business objectives.
• Participate in the preparation and delivery of monthly/quarterly/annual business reviews.
• Participate in Weekly Sales, Revenue, Weekly Forecast Meetings and ensure that any action for the Sales and Marketing teams is well executed.
• Be commercially aware of the market trends and business climate, keeping abreast of the political, economic, social, technological, environment and legal changes that impact on the business.
• To perform any other duties that may be assigned by the Management.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Assistant Operations Manager (Food & Beverage) who plays a vital role in the smooth daily functioning of the hotel by coordinating and supervising operational departments including Food & Beverage, Front Office and Security. Act as a key support to the Senior Operations Manager / Operations Manager, this role combines hands-on involvement, supervisory leadership, and a keen eye for details to ensure all aspects of the guest experience meet the highest standards.

Designed for individuals with a passion for hospitality and service, this position offers a strong foundation in hotel operations and is ideal for those aspiring to become future hospitality leaders.

Responsibilities:

• Handle daily operations across Food & Beverage (F&B), Front Office, and Security departments to ensure seamless guest experiences and operational efficiency.
• Oversee service delivery, team performance, hygiene standards, and setup for events, meetings, and group functions
• Coordinate closely with Culinary and F&B teams to maintain timely communication, outlet readiness, inventory control, and presentation standards.
• Manage check-in/check-out, Service Centre operations, VIP arrivals, and personalized requests, ensuring accuracy and hospitality excellence.
• Monitor lobby presentation, team grooming, and coordinate concierge functions such as transportation, tours, and special arrangements.
• Address and resolve guest complaints or special request promptly, escalating when necessary.
• Supervise security shift activities, ensuring all patrol, surveillance, and emergency procedures are followed in line with safety protocols.
• Ensure security teams are briefed on VIPs, special events, and high-risk zones; participate in drills and support incident response.
• Review and act on incident reports, collaborate with relevant teams during emergencies, and assist with enforcing safety and evacuation procedures.
• Prepare and maintain accurate operational reports and logs for management review.
• Ensure full compliance with Standard Operating Procedures (SOPs), brand guidelines, and health & safety regulations.
• Identify service gaps and recommend workflow improvements, supporting the implementation of new initiatives to enhance efficiency and guest satisfaction.
• Contribute to the training and onboarding of new employees through effective On-the-Job Training (OJT) and continuous support.
• Perform other duties as assigned by management.