JOB DESCRIPTION:
Manage the fulfillment of customers order within the Operations Team.
RESPONSIBILITIES:
· Review Daily Turn Around Time and On Time Delivery of all orders.
· Perform operational activities such as system transactions, initiating shipment of parts and controlling and monitoring all spare parts related activities and on-site Stocks.
· Coordinate with in-house Logistics, freight forwarders and customers to ensure parts is delivered on time.
· Review and approve quotations and raise invoices to existing customers.
· Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.
· To develop, manage and maintain strong relationship with Customers.
· Maintain basic competency working with integrated data systems, Microsoft Office, Power Point and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.
· Perform standby duties (AOG) on rotation basis.
REQUIREMENTS:
• Minimum Diploma in Business/Supply Chain Management/Aerospace Engineering or equivalent level qualifications.
• At least 2 years' experience in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Knowledge of Aviation or Supply Chain management is a plus.
• Good interpersonal and organizational skills.
• Highly adaptable and willing to learn.
• Committed and have a positive work attitude.
• Proficiency with MS Office (word, excel, powerpoint).
• Willing to be rostered to be on standby and respond within stipulated time-frame upon activation (with standby and activation allowances payable).
