Total 94 job vacancies by Ntt Singapore Pte. Ltd.

Support Application Risk and Control function for Information and Technology Cyber Risk Management operations.

Skillsets (Must Have)

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 7 years of experience in IT cyber security risk management, implementation and governance.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.
• Excellent written and communication skills.

Skillsets (Good to Have)

• Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT).

You're not just an HR generalist — you're the operational backbone of a lean, fast-moving recruitment team. We're looking for someone who knows their HR fundamentals cold, has exposure to staff augmentation models, and can roll up their sleeves to keep a small team of recruiters running smoothly.

What you'll do

Lead and manage a team of recruiters delivering staff augmentation solutions to clients

Own day-to-day operations — from process hygiene to performance oversight

Act as the bridge between HR best practices and commercial recruitment execution

Ensure the team hits targets without losing quality or compliance

What you bring

Solid grounding in HR knowledge — employment frameworks, workforce practices, people processes

Familiarity with staff augmentation or contingent workforce models

A natural operator — you spot inefficiencies, fix them, and keep things moving

Comfortable managing people without micromanaging them

You'll thrive here if you

Like structure but aren't rigid about it

Can context-switch between HR and ops in the same afternoon

Take ownership seriously

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

The Security / Network Engineer is responsible for supporting migration teams by implementing secure network connectivity, firewall configurations, and security controls required for migration between on-premise and Azure environments. This role ensures compliance with enterprise security standards while enabling seamless and secure workload migration.

In addition, the role operates within a managed services environment, ensuring infrastructure and network services remain secure, available, and performant through proactive monitoring, troubleshooting, and incident resolution.

Key Responsibilities:

Network & Security Implementation

· Implement firewall rule changes to support migration activities and ongoing operations.

· Configure and manage network security devices (e.g., Fortigate, Palo Alto).

· Support hybrid connectivity setup including VPN and ExpressRoute configurations.

· Implement network segmentation and micro-segmentation strategies.

· Enforce enterprise security policies and compliance requirements across environments.

· Support secure connectivity between on-premise and Azure environments.

Azure Networking & Cloud Security

· Configure and manage Azure networking components (VNets, NSGs, route tables, load balancers).

· Implement and maintain secure access controls and network security principles in cloud environments.

· Support design and implementation of secure hybrid architectures.

· Assist in implementing security controls for cloud-based workloads.

Technical Support & Incident Management

· Resolve incidents and service requests within agreed SLA timelines under general supervision.

· Monitor network and security systems proactively to detect and mitigate issues.

· Investigate, analyse, and troubleshoot network and security-related incidents.

· Maintain accurate and timely updates in ticketing systems with resolution details.

· Escalate complex issues to senior engineers or Technical Leads where required.

Service Delivery & Process Compliance

· Ensure adherence to ITIL processes including Incident, Problem, and Change Management.

· Support, track, and document change implementation activities.

· Participate in security audits, compliance checks, and risk assessments.

· Contribute to continuous improvement of security and network operations.

Collaboration & Knowledge Sharing

· Work closely with migration teams, cloud engineers, and security architects.

· Communicate effectively with stakeholders to support secure migration delivery.

· Share knowledge and document solutions for recurring issues.

· Support junior engineers and contribute to team capability development.

Required Skills & Qualifications

· 3–5 years of experience in networking and security engineering.

· Hands-on experience with:

- Firewall administration (Fortigate, Palo Alto preferred)

- Azure networking (VNets, NSGs, routing)

- VPN and ExpressRoute connectivity

- Network security principles and segmentation

· Security policy implementation and compliance

· Strong understanding of hybrid cloud networking architectures.

· Experience supporting enterprise infrastructure and migration projects.

Key Competencies

· Strong troubleshooting and analytical skills in network and security domains.

· Ability to work in high-pressure, mission-critical environments.

· Good communication and stakeholder engagement skills.

· Attention to detail and strong documentation practices.

· Customer-focused mindset with commitment to service excellence.

Qualifications & Certifications

· Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

· Preferred certifications:

- CCNA / CCNP (Networking)

- Palo Alto, Fortinet, or other firewall certifications

- Microsoft Certified: Azure Network Engineer Associate

- Security certifications (e.g., CISSP, Security+) are advantageous

· Experience with Zero Trust architectures.

· Exposure to cloud security tools (Defender for Cloud, Sentinel).

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.

In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure.

Key Responsibilities:

Cloud Migration Leadership & Delivery

· Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.

· Plan and execute migration strategies including rehost, replatform, and modernization approaches.

· Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.

· Identify dependencies, risks, and mitigation strategies for migration workloads.

· Provide technical assurance, governance, and escalation support throughout the migration lifecycle.

· Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.
Cloud & Infrastructure Engineering

· Design and implement Azure Virtual Machine environments and hybrid networking solutions.

· Support infrastructure modernization initiatives including DR, backup, and high availability solutions.

· Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support & Operations

· Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.

· Provide fourth-level support for complex incidents and perform deep root cause analysis.

· Proactively monitor, identify, and resolve issues before they impact services.

· Act as an escalation point for critical client and business-impacting incidents.

· Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

· Ensure delivery of contracted managed services outcomes and continuous service improvement.

· Support, track, and document change implementation activities.

· Proactively identify opportunities for automation and operational optimization.

· Perform quality audits across processes, service experience, and ticket management.

· Contribute to disaster recovery planning, testing, and execution.

· Collaboration, Leadership & Knowledge Sharing

· Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.

· Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.

· Support project delivery activities within the technology domain as required.

· Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

· 5+ years of overall IT infrastructure and project delivery experience.

· Minimum 4+ years of hands-on experience in Azure migration projects.

· Strong expertise in:

- Azure Migrate and Azure Virtual Machines

- Windows and Linux server migration

- Hybrid networking and connectivity

- Infrastructure modernization (DR, backup, HA)

- Migration governance and delivery frameworks

· Proven experience in large-scale enterprise migration projects.

· Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute).

· Experience working within ITIL-based service management environments.

Key Competencies :

· Strong stakeholder management and communication skills.

· Ability to operate effectively in high-pressure, complex environments.

· Proactive problem-solving and analytical thinking.

· Strong client service orientation and focus on delivering value.

Qualifications and Certifications :

· Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

Preferred certifications:

- Microsoft Certified: Azure Solutions Architect Expert

- Azure Administrator / Azure Migration certifications

- VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)

· Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.

Position Summary / Project Description

As part of the Gen AI team in the company, the AI/Software engineer will be playing a role in designing, developing, and implementing cutting-edge GenAI solutions that leverage the power of Azure and OpenAI technologies. This includes building and maintaining advanced agentic infrastructure and modern execution frameworks around core AI models.

Role and Responsibilities

• Design, develop, and implement GenAI solutions that integrate with Azure, AWS and OpenAI platforms.
• Collaborate with cross-functional teams to gather requirements and define project objectives.
• Conduct research and stay up-to-date with the latest advancements in GenAI, Azure, OpenAI, AWS, and Google GenAI technologies.
• Develop and maintain scalable and efficient codebase for GenAI applications.
• Optimize GenAI models and algorithms for performance and accuracy.
• Troubleshoot and debug GenAI applications, ensuring smooth operation and minimal downtime.
• Collaborate with data scientists and machine learning engineers to enhance GenAI capabilities.
• Provide technical guidance and mentorship to junior team members.
• Stay informed about industry trends and best practices in GenAI engineering and cloud service integration.
  

Requirements / Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• Proven experience in designing and implementing LLM harness engineering patterns and orchestration techniques. Experience with AWS and Azure is preferred.
• Strong programming skills in languages such as Python and/or Java.
• Experience with Azure services, including Azure WebApp services, Azure AI Services, Azure Functions, AWS-ECS/EKS, Aws Agentcore and AWS DyanamoDB.
• Familiarity with OpenAI technologies, such as GPT-3/4 and reinforcement learning frameworks.
• Experience with Large Language model integration with APIs, building AI agents and working with multi-modal models.
• Proficiency in data preprocessing, feature engineering, and model evaluation techniques.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with AWS services, such as Amazon SageMaker, AWS Lambda, and AWS AI/ML services.
• Knowledge of Google Cloud services, including Google Cloud AI Platform, Google Cloud Functions, and Google Cloud AutoML.
• Experience with cloud-based deployment and scaling of GenAI applications on Azure, AWS, and Google Cloud.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Familiarity with DevOps practices and tools for CI/CD pipelines.
• Contributions to open-source GenAI or cloud service integration projects.

The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stability.

Key Responsibilities

• Monitor applications, batch jobs, and alerts.
• Perform initial issue analysis and resolution using runbooks.
• Log and manage incidents in ticketing tools.
• Escalate issues and support major incident calls.
• Assist with release and maintenance validation.

Skills & Experience

• Basic knowledge of Java/Web applications, Unix/Linux, and SQL.
• Familiarity with ticketing and monitoring tools.
• 1–3 years of IT support experience.
• Good communication and willingness to work shifts/on call.

Overview

We seek a highly skilled Full Stack Software Engineer proficient in Java Spring Boot backend and modern React frontend technologies. You will shape the future technical direction of user journeys within Wealth Management, innovating financial applications for our internal users and clients.

Key Responsibilities

• You will design, develop, and maintain full-stack applications using Java Spring Boot and React for our internal users and clients in Wealth Management.
• You will build and optimize RESTful APIs and microservices.
• You will implement and maintain Micro Frontend (MFE) architectures.
• You will drive best practices across the entire technology stack.
• You will collaborate with business analysts, project managers, business stakeholders, and other tech teams to integrate and deliver high-quality products.
• You will troubleshoot complex production issues spanning frontend and backend.
• You will drive technical innovation and continuous improvement initiatives.
  You will participate in system design discussions and contribute to the technical roadmap.

Required Backend Technical Skills

• Strong proficiency in Java (Java 17+) with deep understanding of core concepts, coupled with expert-level Spring Boot framework knowledge (MVC, Data, Security, Cloud).
• Strong understanding of modulith/microservices patterns and best practices, alongside experience with relational databases (e.g., MariaDB, PostgreSQL) and SQL optimization.
• Strong knowledge of RESTful API design principles and experience with message queues (Ka a, IBM MQ, etc.).
• Proven expertise in unit testing and integration testing (JUnit, Mockito, Karate), and a strong understanding of design patterns and SOLID principles.

Required Frontend Technical Skills

• Expert-level Typescript React 18+ experience, demonstrating deep understanding of hooks, context, and component lifecycle.
• Strong proficiency in Redux, Redux Toolkit (RTK), and RTK Query for state management and data fetching.
• Expert-level knowledge of modern web technologies: Micro Frontend (MFE) architecture (Module Federation, Single-SPA), advanced HTML5, semantic markup, and expert-level CSS3 (Flexbox, Grid, responsive design, CSS-in-JS like Styled Components, Emotion).
• Strong command of modern JavaScript/TypeScript (ES6+), frontend build tools (Webpack, Vite), and testing frameworks (Jest, React Testing Library, Cypress, Playwright).
• Proven expertise in performance optimization (code splitting, lazy loading) and practical application of design systems and component libraries (e.g., Storybook) for consistency and efficiency across frontend engineering.

Additional Technical Experience (Preferred)

• You will ideally have experience with Cloud platforms (PCF, AWS, OCP), Containerization on (Docker), and orchestration (Kubernetes) to build and deploy robust applications, and be proficient in CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) and possess a strong understanding of DevOps practices to streamline development and operations. 
• You will ideally understand System Design and Architecture principles, particularly Event-driven architecture, to create resilient and scalable solutions. 
• You will ideally leverage Monitoring and observability tools (Prometheus, Grafana, ELK stack, Sentry) and employ Performance profiling and optimization techniques (Lighthouse, Web Vitals) to ensure high-performing and stable systems.

Architecture & Design Skills

• You will architect, design, and implement scalable, resilient, and secure systems, leveraging Microservices, Micro Frontend, API design and integra on pa erns, and robust distributed systems with effective caching.
• You will apply Domain-driven design (DDD) principles to evolve our financial services, ensuring security through best practices (OAuth, JWT, CORS, XSS, CSRF prevention).
• You will translate complex business challenges into robust, elegant technical solutions and skillfully evaluate trade-offs, making data-driven decisions that balance short-term goals with long-term system health and performance optimization.

Responsibilities
You will be responsible for supporting in-house Developer Portal, Dashboard Application & Backstage by working closely with the Engineering and Architecture team to codify architectural best practices to automate key development practices & with run team to troubleshoot & resolve issues including Production Deployment. This Includes microservices framework, API marketplace and low code environments.

• Work as part of a highly talented, cross-functional Central DevOps team to ensure that modern technologies and processes are understood and practiced.
• Stay current with industry trends and development of key DevOps, Runtime, and Operational innovation platforms.

Requirements

• At least 10 years of relevant experience in JAVA/J2EE Technologies.
• Strong experience of developing systems with SpringBoot, JPA, Hibernate and Microservices.
• Must have hands-on experience with javaScript, ReactJS, NodeJs ,HTML and CSS
• Strong experience in Groovy and shell scripting
• Must have database scripting knowledge in MS-SQL & postgreSQL
• Good understanding and hands on experience on scripting.
• Scripting includes Groovy, Ansible, Phyton, Shell, Cron
• MUST have automation thru server-side Unix/Linux shell scripting technical knowledge
• MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability
• Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc
• Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks. Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

Key Responsibilities

• Define and own end-to-end solution architecture.
• Translate business and non-functional requirements into robust architectural designs covering application, data model and security layers.
• Design Dataverse data model and security roles to ensure appropriate access control and data integrity.
• Provide advisory technical guidance to the low-code engineers and development team as needed during the development phase.

Experience and Skills Required

• At least 7 years of experience as a technical lead or Solution/Application architect.
• Experience in designing Power Platform or Low-code solution architectures, including data modelling and security role design. Relevant Microsoft Power Platform certifications (e.g. PL-900, PL-600) are beneficial.
• Ability to balance functional, technical, and operational considerations when designing solutions.
• Strong analytical, problem-solving, and communication skills.
• Experience in delivering Microsoft Power Platform solutions, with prior work on Singapore Government projects being an advantage.
• Strong knowledge of Microsoft Power Platform capabilities and limitations.

Summary:

In this role, you will help ensure that vulnerabilities and exposures across our environment are identified, validated, and remediated in a timely manner. You will work closely with system owners and report findings, helping to keep our risk posture visible and well-managed.

Job Scope

Attack Surface Monitoring, Vulnerability Scanning, and Triage

• Monitor and triage findings surfaced by our Attack Surface Management (ASM) and Vulnerability Management tools
• Assess each finding for validity, severity, and exploitability before escalating or acting on it
• Distinguish genuine exposures from false positives and contextualise findings against our asset inventory
• Prioritise remediation efforts based on risk
• Remediation Workflow Management
• Work with system owners to follow up on outstanding findings
• Track remediation progress and ensure findings are resolved in a timely manner
• Manage exceptions and risk acceptance where remediation is not immediately feasible
• Communicate clearly with non-technical stakeholders, translating technical findings into actionable guidance

Reporting & Insights

• Consolidate vulnerability data and remediation metrics for reporting
• Identify trends and surface systemic issues across the organisation's attack surface and internal asset landscape
• Provide recommendations to improve our overall exposure management programme

Process Improvement

• Contribute to the refinement of ASM and vulnerability management processes, tooling configurations, and escalation playbooks over time
• Support the development and maintenance of vulnerability management policies, standards, and procedures in alignment with industry best practices

Prerequisites

• Bachelor’s Degree in Computer Science/Information Security or equivalent
• Professional certifications, including GWEB, OSCP, CRISC, CISA or other relevant certifications will be preferred
• Preferably 5 years of experience in a relevant cybersecurity function, such as vulnerability management, attack surface management, security operations, or IT risk
• Strong understanding of cybersecurity concepts, particularly around vulnerability management, patch management, common vulnerability scoring frameworks (eg CVSS), and external-facing attack surface risks
• Familiarity with ASM or vulnerability management tools (such as Tenable, Qualys, Censys, or similar)
• Proficiency in programming languages such as Python will be advantageous
• Strong analytical and judgement skills, with the ability to think critically and make sound recommendations
• Good communication and interpersonal skills, with the ability to multitask, prioritise, and translate technical findings
• Meticulous, with a high degree of integrity, initiative, and energy

Key Responsibilities

• Own the product lifecycle from problem definition through delivery and continuous improvement.
• Engage users to understand needs, pain points, and problem statements.
• Conduct as-is and to-be process mapping and facilitate process redesign sessions to identify consolidation and improvement opportunities.
• Define product vision, strategy, and roadmap aligned to business outcomes.
• Translate business and user needs into clear requirements for technical team.
• Work closely with users to design, build, test, and release product features for every sprint, ensuring timely achievement of roadmap goals.
• Monitor outcomes, gather feedback, and iterate the product to maximize value and adoption.
• User requirements and design documentation are to be completed and handed over accordingly to support the build phase.
• Support users to drive change and product usage.

Experience and Skills Required

• At least 7 years of experience of delivering measurable business outcomes through digital product transformation.
• Proven experience in conducting requirement gathering and translating findings into clear product requirements.
• Proven experience in conducting process mapping and facilitating process redesign to drive business transformation.
• Abilityto define success metrics and evaluate whether MVP outcomes have been achieved.
• Excellent stakeholder management and communication skills
• Familiarity with agile product development methodologies.
• Experience in delivering digital products within Singapore Government.
• Familiarity with low-code platforms or no-code platforms, such as Microsoft Power Platform.
• Relevant certifications such as Certified Product Owner or Certified Business Analyst (BA).

Responsibilities

1.    Provide 24x7 production support onsite / offsite

2.    Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

3.    Manage and respond to users on timely manner.

4.    Log incident ticket for production issues and user queries

5.    Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

6.    Prioritize defects and plan for production release based on defect criticality or align with quarterly release

7.    Follow up on defect and incident closure and meet incident closure KPI

8.    Share production defect support learning with QA team and development team to improve application quality and minimize future defects

9.    Make sure system availability as per respective agreed SLA

10. Support EOD batch run

11. Perform annual Disaster Recovery (DR) exercise for supported applications

12. Provide support to System Engineers on server level patches / upgrade as and when applicable

13. Ensure proper knowledge transfer (KT) from project / development team before enhancement release

14. Ensure application documentation is properly updated for each production release

Requirements

• Bachelor’s degree of Computer Science/IT or Engineering
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Essential Technical Skills

• Strong proficiency of OS/400 system, RPG, COBOL language
• Plus point – good experience in Silverlake banking system
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB

Key Responsibilities

• Application Development: Design, build, and deploy end-to-end applications using the Microsoft Power Platform (i.e., Power Apps, Power Automate, and Dataverse) to support project governance and automation.
• Workflow Automation: Develop complex automated workflows and dynamic approval routing, including escalation processes and notification applications to streamline business impact assessments.
• Logic Configuration: Implement "smart" logic within forms and workflows, such as dynamic questioning, conditional routing to reviewers, and support for partial or full approval cycles.
• Feature Integration: Build collaborative features, such as multi-user editing and targeted feedback on specific form sections with audit trails and timestamps for user actions.
• Platform Administration & Deployment: Demonstrate understanding of Power Platform environments, security roles, and solution management to ensure proper application governance, user access controls, and seamless deployment across development, testing, and production environments.
• Data Migration & Integration: Migrate and transform data from legacy sources into Dataverse, ensuring data integrity and proper mapping of relationships.
• Quality Assurance: Conduct rigorous functional and non-functional testing to ensure application stability, security, and performance.
• Technical Documentation: Author (sequencing of the requirements) and maintain comprehensive technical specifications, user manuals, and support documentation for all developed solutions.

Experience and Skills Required

• At least 4 years of experience in application development such as on Microsoft Power Platform or other Low code environments
• Familiarity with agile development practices including test driven development and working in sprint-based delivery cycles.
• Hands-on configuration experience in Power Platform features include rules engine, workflow, process logic, data validation, and screen flows.
• Strong analytical and problem-solving skills with experience in notification applications, escalation processes, and automated reminders.
• Experience in Singapore Government projects is beneficial.
• Strong knowledge of Microsoft Power Platform capabilities and limitations.
• Relevant Microsoft Power Platform certifications (e.g. PL-900, PL-200) are beneficial.

Key Responsibilities

- Own the Applications resource master, skills matrix, allocation register, bench view, leave visibility and 4/8/12-week release forecast.

- Run the weekly Resource Council to match demand against available internal, offshore, bench, vendor or hiring capacity.

- Track open resource demand from approved projects, high-probability pipeline, red-project recovery, service requests and capability initiatives.

- Identify over-allocation, resource conflicts, last-minute assignment risks, long-tenured resource risks and critical SME backup gaps.

- Work with Practice Leads to maintain current skill, proficiency, certification, domain and SME information.

- Work with Deal Assurance to provide capacity confidence before proposal submission or delivery commitment.

- Coordinate sourcing paths including internal redeployment, offshore capacity, vendor resources, contractors or hiring requests.

- Provide capacity gap insights to Portfolio and Performance and capability build signals to Practice and Delivery leaders.

Must-Have Experience and Skills

- Experience in resource management, workforce planning, PMO operations, delivery operations or capacity planning in IT services.

- Strong understanding of project staffing, allocation, utilization, bench management, skill matching and delivery priorities.

- Ability to work with Practice Leads, Delivery Leads, PMs and Sales teams to resolve resource conflicts objectively.

- Strong Excel, Power BI or resource dashboarding capability; comfortable using Microsoft 365 tools.

- Good facilitation and negotiation skills, especially in a matrix organization.

Preferred Experience

- Experience managing onshore/offshore resource visibility and vendor/contractor capacity.

- Familiarity with skills matrices, capability planning, resource forecasting and utilization governance.

- Experience in application delivery, managed services or systems integration environments.

Key Stakeholders

- Apps BU Leadership

- Sales and Account Leads

- Pre-sales and Solution Architects

- Finance and Commercial teams

- Legal and Contracting teams

- Practice and Capability Leads

- Delivery Directors, Project Managers and Technical Managers

Tools and Platforms

- Microsoft 365: Teams, SharePoint, Lists, Planner, Forms and PowerPoint

- Excel and Power BI for reporting and analysis

- PPMS or equivalent project reporting platform, where applicable

- ChatGPT Enterprise for controlled productivity acceleration and analysis support