Job Scope
· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore
· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots
· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots
· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.
· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.
· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.
· Schedule and monitor service call requests from customer
· Work closely with the Service and Application teams providing support to overseas customers and distributors
Requirements
· Diploma Graduate of Engineering discipline
· Min. 7 years of working experience in related Engineering and Maintenance field
· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes
· Experience in managing and scheduling team of engineers for field service work
· Experience in Electrical and Mechanical repair and troubleshooting work
· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
· Class 3 driving license preferred
· Spoken and Written English / Chinese
