Total 4 job vacancies by Hathaway Pte. Ltd.

Barista/Service Executive

Overview:

The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities:

Operations:

-Preparation of high quality coffees and beverages

-Execute latte art

-Calibration of equipment

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Assist with packing and delivery orders

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements:

- Excellent attitude and hardworking

- Very passionate about coffees, service, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- Annual Leave

- $300 medical claims per year

- Medical Hospitalisation/Work Injury Insurance

- Staff meal provided

- Bonus upon good performance

- Yearly Increment upon good performance

Responsibilities:

• Assist the Restaurant Manager to provide overall leadership and management to the outlet,
• Support the Restaurant Manager in the daily operations of the outlet.
• Handling guest inquiries, feedback, and ensuring customer satisfaction.
• Interact and engage with guests and assist guests with their requests.
• Ensure all customers are happy with excellent service provided and that feedback and requests are followed through to the end
• Assist in business development where required
• Oversee stock levels & ordering supplies
• Maintain overall restaurant cleanliness both indoors and outdoors
• Any other duties as assigned by Management

Requirements:

• Minimum 1-2 years of relevant work experience
• Fluent in spoken English
• Strong communication skills and the ability to interact confidently with guests and team members.
• Friendly and outgoing personality
• Attention to details

Benefits:

• 5 day work week, 44 hours per week
• Annual Leave
• $300 medical claims per year
• Medical Hospitalisation/Work Injury Insurance
• Staff meal provided
• Bonus upon good performance
• Yearly Increment upon good performance

Restaurant Manager

Responsibilities:

• Oversee the daily operations of the restaurant, ensuring smooth and efficient service.
• Lead, train, and motivate staff to provide excellent customer service and maintain a positive work environment.
• Monitor and maintain high standards of food quality, presentation, and hygiene.
• Develop and implement operational policies to enhance efficiency and profitability.
• Handle customer inquiries, feedback, and complaints professionally to ensure customer satisfaction.
• Manage inventory, ordering, and cost control to minimize waste and optimize resources.
• Plan and execute marketing and promotional activities to attract and retain customers.
• Ensure compliance with all health, safety, and regulatory requirements.
• Prepare and analyze sales and operational reports to assess performance and identify areas for improvement.
• Collaborate with management to set targets and implement strategic initiatives for business growth.

Requirements:

• Proven experience as an Assistant Restaurant Manager or Restaurant Manager.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle challenging situations professionally.
• Knowledge of food safety regulations and best practices.
• Strong problem-solving and decision-making abilities.
• Proficiency in inventory management and cost control.

Benefits:

• 5 day work week, 44 hours per week
• Annual Leave
• $300 medical claims per year
• Medical Hospitalisation/Work Injury Insurance
• Staff meal provided
• Bonus upon good performance

Barista/Service Executive

Overview:

The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities:

Operations:

-Preparation of high quality coffees and beverages

-Execute latte art

-Calibration of equipment

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Assist with packing and delivery orders

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements:

- Excellent attitude and hardworking

- Very passionate about coffees, service, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- Annual Leave

- $300 medical claims per year

- Medical Hospitalisation/Work Injury Insurance

- Staff meal provided

- Bonus upon good performance

- Yearly Increment upon good performance