Total 12 job vacancies by Grand Mercure Roxy Hotel

Duties and Responsibilities

· Meet, greet and lead guests to their seats.

· Take customer orders and deliver food and beverages.

· Clear and remove soiled dishes.

· Present bills to customer and collect payment from the customer.

· Arrange table settings and maintain a tidy dining area.

· Prepare and set-up restaurant for service.

· Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.

· Respond promptly to customer inquiries.

· Undertake any other duties as requested by the Manager.

Job Requirements

· 2 years’ relevant experience, preferably in a Supervisory role

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Roles & Responsibilities

• Oversee and manage all operational duties within the pastry department.
• Ensure all products meet established standards for quality, consistency, taste, and presentation.
• Monitor and control food and production costs to maximize efficiency and minimize wastage.
• Develop and create pastry menus, seasonal specialties, and innovative product offerings.
• Maintain high standards of personal hygiene and comply with all food handling and preparation procedures.
• Ensure full compliance with food safety, hygiene, and sanitation regulations in accordance with statutory requirements.
• Maintain cleanliness and proper upkeep of kitchen facilities, baking equipment, refrigerators, and workstations to meet sanitary standards.
• Manage inventory levels, stock control, and ordering of pastry ingredients and supplies.
• Train and guide junior kitchen staff where required to ensure consistent quality and operational standards.
• Support continuous improvement initiatives to enhance product quality, productivity and customer satisfaction.

Job Requirements

• Minimum 5 years of relevant experience in a pastry kitchen.
• Strong knowledge of pastry production, baking techniques, dessert preparation and food safety standards.
• Proven ability to manage food costs, inventory, and production planning.
• Creative mindset with a passion for pastry and dessert innovation.
• Ability to work effectively under pressure in a fast-paced environment.
• Able to work on weekends and public holidays.

Job Responsibilities

· Assist Chefs with creation and preparation of local & western cuisine

· Check that quantity and quality of items ordered are received and stored in proper conditions

· Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues

· Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.

Job Requirements

· At least 2 years relevant experience in preparation of local & western cuisine

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

· Prepare all raw cooking materials and other required products

· Prepare thorough mi-sen-place as featured for the menu

· Assist the Chef in ordering, checking and storing of delivered products / ingredients

· Ensure all Health and Safety standards and policies are followed correctly

· Cleans and maintains work areas and all equipments

• Attend to guests upon their arrival at the entrances handling their inquiries and responding to their needs
• Handles luggage for both arriving and departing guests and groups. This includes proper handling, tagging and delivering of luggage
• Ensure smooth flow of traffic at the driveway
• Assisting guest with transportation

Requirements

• Team player but also able to work independently
• Customer oriented with a pleasant disposition
• Able to multi task and thrive in a fast paced environment

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Duties and Responsibilities

· Meet, greet and lead guests to their seats.

· Take customer orders and deliver food and beverages.

· Clear and remove soiled dishes.

· Present bills to customer and collect payment from the customer.

· Arrange table settings and maintain a tidy dining area.

· Prepare and set-up restaurant for service.

· Respond promptly to customer inquiries.

· Undertake any other duties as requested by the Manager.

Job Requirements

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work at least 3 times a week

· Repair and maintain all aircon system, refrigeration, mechanical ventilation, boiler, plumbing and all other equipment and system.

· Attend to guest room maintenance as reported by the Housekeeping department or Front Office.

· Check equipment and system for faults and carry out the necessary repair works.

· Participate in all preventive maintenance and energy conservation programme.

· Upkeep the interior furnishing of the hotel including all repair works and repainting as required.

· Any other ad hoc maintenance or repair work

· Prepare all raw cooking materials and other required products

· Set-up the assigned workstation with all the needed ingredients and cooking equipment

· Assist the Chef in ordering, checking and storing of delivered products / ingredients

· Ensure all Health and Safety standards and policies are followed correctly

· Cleans and maintains work areas and all equipments

Key Responsibilities

• Manage and oversee the daily operations of the Chinese restaurant to ensure smooth and efficient service delivery.
• Maintain comprehensive knowledge of hotel facilities, services and local attractions to effectively assist guests with enquiries and recommendations.
• Drive revenue growth, maximize restaurant profitability and implement cost-control measures.
• Build strong relationships with guests and handle requests, feedback and enquiries promptly.
• Lead and motivate the restaurant team to consistently deliver high-quality food and exceptional service standards.
• Ensure compliance with established service, hygiene, safety and operational standards.
• Foster a positive work environment and develop team members through coaching, training and performance management.
• Collaborate effectively with other hotel departments to ensure seamless guest experiences.
• Monitor staffing levels, scheduling and resource allocation to support operational needs.

Requirements

• Minimum 5 years of managerial experience in a Chinese restaurant operation.
• Strong leadership, interpersonal and communication skills.
• Proven ability to manage restaurant operations, drive revenue and control costs.
• Service-oriented mindset with a strong commitment to guest satisfaction.
• Strong team-building skills with a passion for developing and mentoring employees.

Job Responsibilities

· Perform cutting functions such as trimming, deboning, portioning and processing according to the specifications

· Ensure the stock are sufficient to meet the demands/orders

· Ensure the meat handling and storage procedures are in compliance to the food safety standards

· Maintain general cleanliness for the kitchen area and kitchen equipment

Job Requirements

· Minimum 2 years of relevant experience

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on weekends and public holiday

Maintain proper records pertaining to payroll and individual employee’s compensation data. Ensure accurate, up-to-date, timely input, processing and payment of payroll.

Job Description 

• Manage full spectrum of payroll, including salary, overtime, bonuses and allowances, ensuring timely and accurate processing each month.

• Maintain up-to-date and organized payroll files for auditing purposes and compliance with internal and regulatory standards.

• Verify overtime hours against staff attendance records, ensuring that all overtime is supported by authorized approval.

• Work closely with the People & Culture department to address matters relating to employees’ salaries, allowances and deductions.

• Reconcile monthly payroll costs and prepare corresponding journal entries for posting to the general ledger.

• Ensure compliance with all statutory requirements, including CPF contributions, income tax submissions and other regulatory obligations.

• Perform any other related tasks as assigned by management to ensure smooth payroll operation.

Job Requirement

• At least 3 years of working experience in a similar role preferred. 

• Good time management and solutions oriented.

• Good team player with a positive working attitude.

• Ability to work independently with a high degree of accuracy, efficiency and attention to details.