Roles and Responsibilities:Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the.....
Roles and Responsibilities:
Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
Attend to any customer enquiries, feedback or complaints through phone call or email.
Capture data and maintain systems as required by the sales process SOP.
Assist on submission of project details to clients.
Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc.
Schedules appointments and arranges all travel for company staff.
Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies).
Coordinate with outsource IT support & system support (SAP).
Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times.
Liaising with various departments and preparing necessary documents.
Perform any ad-hoctasks as required and assigned.
Requirements:
Diploma in Business Administration / Management preferable**
Minimum 2 years of sales support experience, preferably in security technology and IT/networking/PA field.
Basic knowledge on SAP accounting system.
Possess good interpersonal skills and ability to handle pressure.
Strong interpersonal skills and ability to collaborate, influence and cultivate relationships
Fresh grads in related fields are welcome as training is provided.
