Job Responsibilities:
· Support users through direct end user support or through projects that deliver changes to the end user environment
· Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
· Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
· Assist with patching and upgrading end user devices
· Address quality and schedule conflict.
Job Requirements:
· At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
· Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
· Knowledge of Desktop Services security and access standards and practices
· Basic understating of networking and server technologies
· Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
· Good communication skills and strong analytical skills.
Interested candidates please send your CV to malar.kannan@eiresystems.com
