Total 3 job vacancies by Dorsett Singapore

Reporting to the Director of Sales, you are responsible to manage a portfolio of accounts in the assigned Corporate or Leisure segments with the objective of generating revenue and occupancy for the Hotel.

RESPONSIBILITIES

• To increase revenue and occupancy through sourcing for new business and maintaining good relationship with existing clients
• Drive for results by working towards achieving sales targets set by the Hotel and to ensure maximum clients’ satisfaction
• Represent the Hotel in trade shows, exhibitions and events to seek opportunities for business and acquisitions in the portfolio
• Conduct hotel site inspection for existing and new/potential accounts
• Entertain existing and potential clients in order to maintain rapport, good relationship and increase business opportunities
• Maintain accurate accounts and data sheets for existing clients and ensure up-to-date reporting of information
• Prepare and generate all Sales reports relevant to the portfolio of accounts on a timely basis (daily, weekly or monthly), ensuring accuracy and efficiency.
• Conduct resume meeting with all departments involved for any confirmed groups and work closely with other relevant departments
• Attend all events for clients in the Hotel (eg: Dorsett Wine Hour), organize sales blitz, promotions and activities
• Responsible for handling of Corporate or Leisure guest feedback and work with operations team in responding to guests in a prompt and efficient manner
• Perform any other ad-hoc duties assigned by the Director of Sales / Assistant Director of Sales from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Diploma in Hotel Management / Sales & Marketing or equivalent
• At least 4 years sales experience in the Hospitality industry for Senior Sales Manager role
• Proven sales track records and good clientele network
• Result-driven individual with excellent PR, communication and interpersonal skills
• Pro-active team player

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Sales Incentives*
• Leave including birthday leave
• Medical benefits including Flexi-Benefits (Optical & Dental)
• Training & career opportunities

Reporting to the Security Executive, you shall be responsible for ensuring the safety and security of guests, associates and hotel property by maintaining high security standards and adhering to hotel policies.

Responsibilities

• Control and verify entry of associates on duty to hotel premises to prevent unauthorized access.
• Prevent ex-employees from entering without Human Resources or Security Manager approval.
• Report and detain unauthorized hotel associates found on floors.
• Prevent unauthorized removal of hotel property by verifying proper authorization from relevant Heads of Department.
• Conduct daily bag checks for associates leaving after shifts to ensure no unauthorized items are taken out.
• Act as a witness for Finance Department cashier checks and assist Duty Managers with DND room checks and unlocking safes in unoccupied guest rooms.
• Escort Duty Managers to Finance office and accompany Finance colleagues to banks as needed.
• Issue and manage Contractors' ID tags for contract workers and ensure they are escorted to designated work areas by relevant departments.
• Issue Vendor passes to suppliers and their workers before allowing entry.
• Screen job seekers visiting the hotel and provide information to Human Resources for follow-up.
• Record and hand over found articles on guest floors to Housekeeping and log in the “Lost and Found” register.
• Monitor and approach suspicious persons loitering near guest lift lobbies, referring non-guests to the Front Desk.
• Alert Security Manager/Executive on duty about suspicious characters with detailed descriptions.
• Maintain cleanliness and order in the Security Control Room and Fire Alarm Control Room.
• Ensure CCTV monitors, recording decks, walkie-talkies, and fire alarm control panels are functional and report malfunctions promptly.
• Monitor Security colleagues’ whereabouts via WhatsApp chat and record Duty Manager feedback in the Log Book.
• Monitor lift system and report malfunctions to Engineering Department.
• Restrict unauthorized persons from entering the Fire Alarm Control Room and ensure safety of items inside.
• Be knowledgeable of fire emergency and evacuation procedures.
• Manage driveway traffic flow, prevent vehicle obstruction, and stop taxi touting.
• Prevent suspicious characters from loitering at the driveway and record details of damaged vehicles parked there.
• Ensure firefighting equipment on the driveway is accounted for and operational.
• Perform any other ad-hoc duties assigned from time to time.

SKILLS & QUALIFICATIONS

• Possess a valid Security Supervisor (PLRD) licence.
• Hold GCE ‘O’ Level qualification.
• Prior working experience in hotel safety and security.
• Strong interpersonal and communication skills with attention to detail.
• Ability to work rotating shifts, including public holidays and weekends.

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Variable Bonus*
• Uniforms
• Meal Allowance
• Birthday leave
• Flexible Medical Benefits (Dental / Optical)
• Learning & Career Development opportunities

We regret that only shortlisted candidates shall be notified.

Reporting to the Security Executive, you shall be responsible in ensuring the safety and security of guests, associates and hotel property by maintaining high security standards and adhering to hotel policies.

Responsibilities

• Prevent ex-employees from entering without Human Resource or Security Manager approval and detain unauthorized associates on the floor.
• Monitor and prevent unauthorized removal of hotel property without proper authorization from the relevant Head of Department.
• Conduct parcel searches for associates on alternate days to ensure security compliance.
• Act as a witness during Finance Department cashier checks and assist Duty Managers with Do Not Disturb (DND) room checks and unlocking safes in unoccupied guest rooms.
• Prevent unauthorized, off-duty and former associates from loitering in the hotel.
• Issue contractor ID tags in exchange for personal documents and ensure contractors are escorted to designated work areas by relevant departments.
• Issue vendor passes to suppliers and their workers before entry.
• Collect and verify surrender of visitor, contractor, and vendor passes upon exit at staff entrances/exits.
• Enforce proper footwear requirements for all visitors, contractors, and suppliers entering the hotel premises.
• Manage vehicle parking in loading/unloading bay to prevent congestion and obstruction, including denying entry when the bay is full.
• Prevent loitering and entry of undesirable characters, including relatives and friends of associates, without management permission.
• Screen job seekers visiting the hotel and report information to Human Resource for follow-up.
• Patrol guest floors to stop unauthorized persons from entering guestrooms or loitering in corridors, ensuring all guestroom doors, floor pantries, and risers are locked and secured.
• Avoid entering guestrooms except during emergencies or when authorized.
• Inspect fire safety equipment (extinguishers, hoses, alarms, sprinklers, detectors) and ensure emergency doors and staircases are unobstructed.
• Record and hand over articles found on guest floors to Housekeeping, maintaining a Lost and Found register.
• Detect signs of smoke or danger signals, keeping records.
• Prevent solicitation by prostitutes or pimps and monitor their movements when accompanying guests.
• Remove vagabonds and known undesirable characters from hotel premises and monitor suspicious persons near guest lift lobbies, referring non-guests to Front Desk.
• Restrict entry of transvestites not accompanied by guests and prevent call girls and prostitutes from soliciting clients on premises.
• Alert Security Manager or Executive on duty about suspicious characters with detailed descriptions for further action.
• Restrict movement of fast-food vendors, drivers, and bodyguards in the hotel lobby.
• Between 0001 and 0800 hours, allow only hotel guests to use guest lifts and register visitors going to guest rooms with guest consent.
• Register call girls and prostitutes visiting guest rooms and observe guests checking out after midnight with excessive luggage.
• Maintain cleanliness and order in the Security Control Room and Fire Alarm Control Room.
• Ensure CCTV monitors, recording decks, and walkie-talkie sets are operational and monitor CCTV for incidents continuously.
• Account for and log daily-used keys (store, pantry, etc.) and track security colleagues’ movements via walkie-talkie communication.
• Record Duty Manager feedback in the Log Book.
• Report any fire alarm control panel or lift system malfunctions immediately to Engineering or Maintenance Departments.
• Prevent unauthorized persons from entering the Fire Alarm Control Room and safeguard all items and equipment inside.
• Be knowledgeable of fire emergency and evacuation procedures.
• Manage smooth traffic flow on the driveway, preventing vehicle obstruction and touting by taxi drivers.
• Prevent suspicious characters from loitering at the driveway and record details of vehicles with visible damage.
• Ensure firefighting equipment at the driveway is accounted for and in good working order.
• Perform additional ad-hoc duties as requested from time to time.

Required competencies and certifications

• Possess a valid Security (PLRD) licence.
• Hold GCE ‘N’ Level certification or equivelant.
• Prior working experience in hotel safety and security will be an added advantage.
• Ability to work rotating shifts, including public holidays and weekends.
• Good interpersonal and communication skills with attention to detail.

What we offer

• Annual Wage Supplement (AWS)
• Variable Bonus*
• Meal Allowance
• Uniforms
• Birthday leave
• Flexible Medical Benefits (Dental / Optical)
• Learning & Career Development opportunities

We regret that only shortlisted candidates shall be notified.