Total 25 job vacancies by Dbs Bank Ltd.

Job Purpose

This role sits within Global Financial Markets Operations, supporting Derivatives Clearing and Execution (DCE) for exchange-traded derivatives. The position is responsible for ensuring the accuracy, completeness, and timeliness of trade and position processing for DCE clients. This includes statement delivery, reconciliation, funding activities, and regulatory reporting. The role is critical in maintaining robust post-trade controls, ensuring operational integrity, and supporting business growth across new products, exchanges, and broker.

Key Accountabilities

• Perform end-to-end post-trade operational processes for exchange-traded derivatives, including trade capture, funding, reconciliation, and lifecycle management, in accordance with established procedures and SLAs

• Ensure all client trades and positions are accurately processed, validated, and reported

• Support new business initiatives and product expansion, ensuring operational readiness and appropriate control frameworks are in place 

Job Duties & responsibilities 

• Execute daily operations processes for exchange-traded derivatives, ensuring timely and accurate processing in accordance with service level agreements.

• Process the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. The tasks, among others include TOP-day trade validation, exchange and broker reconciliation, position close-out and transfers, futures and options expiry/exercise/assignment, physical delivery, large position reporting, and funding related activities such as processing of margin deposits and withdrawal

• Manage queries from internal stakeholders, clearing brokers, exchanges, and regulators within agreed turnaround times

• Provide effective support to internal clients and stakeholders

• Ensure strict adherence to all internal controls and procedures; and maintain up-to-date Standard Operating Procedures (SOPs), and support audit and control requirements

• Support audits, regulatory reviews, and control-related requirements

• Participate in projects, system enhancements, and process improvement initiatives

• Continuously review and monitor processes and workflow for improvement in efficiency and productivity

• Support the Team Lead in team coordination, oversight, and delivery of team objectives 

Required Experience

• Bachelor's degree (or equivalent) with at least 5 years of experience, preferably within global markets derivatives operations, futures brokerage or investment banking.

• Strong understanding of exchange-traded derivatives and post-trade operational processes

• Experience in system enhancements, automation, or data analysis (e.g. VBA, Excel, SQL) is an advantage

• Strong stakeholder management and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Willingness to work on shifts, Singapore public holidays, and month-end weekends (on a rotational basis)
  

  Apply Now

  We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Purpose

This role sits within Global Financial Markets Operations, supporting Derivatives Clearing and Execution (DCE) for exchange-traded derivatives. The position is responsible for ensuring the accuracy, completeness, and timeliness of trade and position processing for DCE clients. This includes statement delivery, reconciliation, funding activities, and regulatory reporting. The role is critical in maintaining robust post-trade controls, ensuring operational integrity, and supporting business growth across new products, exchanges, and broker.

Key Accountabilities

• Perform end-to-end post-trade operational processes for exchange-traded derivatives, including trade capture, funding, reconciliation, and lifecycle management, in accordance with established procedures and SLAs

• Ensure all client trades and positions are accurately processed, validated, and reported

• Support new business initiatives and product expansion, ensuring operational readiness and appropriate control frameworks are in place 

Job Duties & responsibilities 

• Execute daily operations processes for exchange-traded derivatives, ensuring timely and accurate processing in accordance with service level agreements.

• Process the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. The tasks, among others include TOP-day trade validation, exchange and broker reconciliation, position close-out and transfers, futures and options expiry/exercise/assignment, physical delivery, large position reporting, and funding related activities such as processing of margin deposits and withdrawal

• Manage queries from internal stakeholders, clearing brokers, exchanges, and regulators within agreed turnaround times

• Provide effective support to internal clients and stakeholders

• Ensure strict adherence to all internal controls and procedures; and maintain up-to-date Standard Operating Procedures (SOPs), and support audit and control requirements

• Support audits, regulatory reviews, and control-related requirements

• Participate in projects, system enhancements, and process improvement initiatives

• Continuously review and monitor processes and workflow for improvement in efficiency and productivity

• Support the Team Lead in team coordination, oversight, and delivery of team objectives 

Required Experience

• Bachelor's degree (or equivalent) with at least 5 years of experience, preferably within global markets derivatives operations, futures brokerage or investment banking.

• Strong understanding of exchange-traded derivatives and post-trade operational processes

• Experience in system enhancements, automation, or data analysis (e.g. VBA, Excel, SQL) is an advantage

• Strong stakeholder management and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Willingness to work on shifts, Singapore public holidays, and month-end weekends (on a rotational basis)

  Apply Now

  We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients. DBS aspires to be recognized by clients and competitors as one of the top GTS providers in its key markets. This is achieved through an ongoing process of efficiently matching clients’ changing business requirements with product capabilities.

Job Purpose

The GTS Sales Manager is responsible for driving new to product client acquisition and GTS product revenues from existing clients and new to bank prospects. GTS uses a consultative selling model to engage clients and prospects effectively, within which the GTS Sales Manager completes a client needs analysis and recommendation to provide appropriate cash management, open account trade, and trade finance solutions.

Key Accountabilities

• Grow Income - Grow GTS Client Revenues by deepening client wallet share through new and recurring product sales efforts.
• Ensure Cash and Trade mandates are implemented and expected revenues are realized
• Win New to Bank Business - Secure Cash and Trade mandates from assigned clients and new to bank prospects
• Develop Open Pipeline - Continuously build a comprehensive pipeline of Cash and Trade opportunities for assigned clients and new to bank prospects
• Client Planning - Plan and execute detailed GTS Client Plans for Priority Clients
• Digital Advisory - Leverage digital channels to engage and acquire clients. Advise assigned clients and new to bank prospects with their digital transformation of traditional financial services processes

Job Duties and Responsibilities

1) Achieve Revenue targets & Key Performance Indicators

• Drive cash and trade business for assigned clients and new to bank prospects to deliver assigned revenue targets and KPIs in support of the overall GTS revenue plan and business objectives
• Work independently and in teams to deliver KPIs
• Collaboratively interact with business partners and stakeholders including Relationship Management, and other GTS functions including Client Management & Implementation, Product Management and COO teams to design and implement GTS solutions to increase / defend the GTS wallet share for assigned clients and new to bank prospects
• Apply a Consultative Sales approach to all client engagements
• Continuously engage clients to keep abreast of their evolving business priorities, as well as their working capital and treasury management practices to proactively position existing and emerging GTS capabilities to address clients’ changing situations
• Supporting the Team Leader and Department Head in driving strategic business initiatives and regional growth priorities across the GTS business

2) Develop and drive sales pipeline

• Identify new prospects, create sales proposals, and lead required sales pitches to win new business.
• Actively manage the sales pipeline to reflect current best estimates of product solution components, time to mandate & implement, and opportunity value
• Actively engage trade finance clients
• Continuously engage clients on their utilization of DBS trade limits and revenue realization to sustain the Bank’s trade franchise
• Collaborate with peers across the GTS network to secure new for clients
• Collaborate with regional sales managers and other business partners and stakeholders across the GTS franchise offshore to provide in-country engagement to support regional account acquisition

3) Digital Advisory

• Lead / participate in Client journeys and drive digital engagement across the GTS franchise to support clients’ digital agenda
• Provide client and market feedback and insight into GTS’ innovation agenda
• Identify emerging market requirements and material client opportunities and work with relevant GTS stakeholders to determine appetite to pursue.
• Provide input into business requirements

4) Be inquisitive

• Stay up to date on assigned clients’ and new to bank prospects’ business strategies, and the industries in which they operate.
• Keep abreast of traditional and new competitors’ selling to your clients, as well as the evolving regulatory landscape

Minimum Requirements

• At least 7 years of relevant experience
• University level Bachelors Degree, preferably having majored in either Business Management/Economics/Finance or Computer Science or related Digital 4.0 discipline
• This role involves working with large China-headquartered companies, so the candidate should be familiar with China’s regulatory requirements
• Certifications - Cert ICM or ACT (preferred); FCI certification for International Factoring (preferred)

• Knowledge and Skills:

1. Strong GTS product knowledge in one or more of the GTS product businesses (cash, open account trade, and trade finance) with a strong track record of sales and business development experience
2. Experience managing accounts within the Large Corporates segment and food and agriculture sectors will be highly preferred
3. Demonstrated ability to perform within a matrix organization and regional multi-country franchise
4. Established track record of delivering strong revenue growth derived from local & cross border cash & trade solutions
5. Credit experience/knowledge (preferred)

• Other requirements:

1. Ability to influence and impact outcomes
2. Strong team player with strong communication skills, both written and verbal, and interpersonal skills
3. Ability to handle multi-tasking environment, meet deadlines, and work with a wide range of sensitive and confidential issues
4. Ability to take initiative, work independently and accomplish a task with little supervision
5. Strong strategic mindset with proven analytical skills

Business Function 

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.  

Job Summary

We are seeking a highly skilled and motivated Network Specialist with in-depth knowledge and hands-on experience in Cisco Routers, Cisco Nexus, Arista VxLAN, Routing and Switching technologies, AnyConnect VPN, and Cisco ASA. The successful candidate will be responsible for the daily management of network activities, ensuring the stability, security, and performance of our network infrastructure across various environments, including data centers.

Key Responsibilities:

• Network Operations & Management:

• Manage daily network activities, including assessing requests from business units (BU) or lines of business (LOBT) and preparing implementation scripts that align with established network standards.

• Provide essential support for incident and problem troubleshooting, ensuring timely resolution and minimal impact on operations.

• Conduct vulnerability reviews, assessments, and plan and execute patching or firmware upgrades for network devices to maintain security and performance.

• Collaborate with network vendors, telco providers, and external partners to ensure seamless operations and meet project requirements.

• Attend conference calls with other support teams and partners for deployment, incident support, and resolutions as required.

• Support external connectivities in data centers, working closely with partners.

• Be available to support during CR green zone windows for implementing changes and deployments, both remotely and directly in data centers.

• Adhere strictly to the processes and policies of the Bank.

• Must have excellent communication skills and be able to work independently and with team

• Must have basic knowledge and experience in scripting and network automation.

• Requirement

• Strong experince in managing enterprise network with certifications of CCNA/CCNP or CCIE

• Ability to configure Cisco IOS and NX-OS settings for Cisco Routers and Nexus Switches, including implementing security configurations and managing network connections. 

• Must have good hands-on experience in Cisco Routers, Cisco Nexus, Arista VxLAN, Routing and Switching technologies, AnyConnect VPN, and Cisco ASA, security enforcement, and management across various network infrastructures.

• Must have depth knowledge to prepare configuration scripts in Cisco IOS, NXOS, ASA VPN, Arista EOS, Layer 2 and Layer 3 technologies like OSPF, BGP, MP-BGP, EVPN VxLAN, STP, RSTP, IPSEC VPN, Cisco AnyConnect VPN

• Configure Cisco ASA for remote access VPN services (AnyConnect VPN, IPsec Tunnel), ensuring the use of secure protocols for confidentiality and encryption 

• Should have basic understanding and knowledge of CDN, DDOS, DNS, F5 GTM & LTM, Palto Alto & Checkpoint firewalls

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

As an Avaloq Developer, you will be responsible for developing technical solutions to business problems. This usually begins with defining, analysing the requirements. Managing requirements at the project level can help fulfil business needs. Solutions often include a software-systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development. You will be responsible for the technical design and implementation of the code both from a DBS param and incorporating into the overall Kernel solutions across the business units we support

The candidate should value simplicity and impact, work comfortably in a collaborative, agile environment, and have the ability and desire to learn. Candidate also require having greater flexibility, greater discipline, and the willingness to work in an evolutionary manner.

Responsibilities:

- Perform parameterization and customization in Avaloq Core Banking Platform.

- Analyse business requirements and design / propose software solutions.

- Design, build and maintain efficient, reusable and reliable code to ensure best possible performance and quality.

- Provide technical expertise and support for internal and external stakeholders.

- Mentor and coach junior Avaloq developers.

- Assist project / programme managers in project planning & project strategies.

Requirements:

- At least least 5 years of development experience in Avaloq Core Banking Platform.

- Participation in multiple Avaloq Core Banking Platform implementations in various business / technical streams.

- Ability to develop high level software designs and solutions.

- Excellent analytical skills and systematic approach to problem solving.

- Ability to articulate complex technical issues to business stakeholders.

- Good understanding of core business processes and products in the private banking industry.

Job Description

You will be crucial in ensuring the stability, performance, and scalability of applications supporting the Wealth Management Business. This role emphasizes a proactive approach to system reliability through extensive automation and the strategic integration of Generative AI to optimize operational workflows and manual tasks. You will be instrumental in driving efficiency and innovation within our technology landscape.

Key Accountabilities

• Provide day-to-day support for all applications supporting Wealth Management Business and Applications.
• Monitor critical system components and troubleshoot problem areas effectively.
• Collaborate closely with development teams to deliver timely fixes for critical application issues.
• Create sustainable systems and services through comprehensive automation and continuous uplifts.

Responsibilities

• Perform business and impact analysis in a structured manner.
• Analyze and respond to end-user queries and issues efficiently and promptly.
• Coordinate with vendors for solution delivery and release upgrades.
• Execute system maintenance duties to ensure seamless application usage and adherence to compliance standards.
• Proactively identify problems, areas for improvement, and performance bottlenecks.
• Gather and analyze metrics for system performance tuning and fault finding.
• Participate in system design consulting, platform management, and capacity planning.
• Balance feature development speed and reliability with well-defined service level objectives.
• Conduct post-incident reviews to drive continuous improvement.
• Develop comprehensive operational documentation and maintain a knowledge base of known issues and their solutions.
• Leverage Generative AI tools and techniques to automate routine operational tasks, enhance troubleshooting capabilities, and generate insights for system optimization.
• Drive the adoption of automation frameworks and tools to minimize manual intervention and improve system reliability and efficiency.
• Support and manage multiple client applications.
• Participate in 24x7 SRE on-call rotations and escalation workflows as required, including occasional weekend support.
• Adhere to SRE best practices and guidelines in all work aspects.

Requirements

• Minimum 5 years of experience in IT application support for Avaloq system
• 5+ years of experience with a Degree in Business Information Science, Computer Science, or Engineering disciplines.
• Good knowledge of databases such as Oracle, MSSQL, and MariaDB.
• Knowledge of Investment Applications is a plus.
• Proficiency in programming languages/tools such as JAVA/J2EE, Spring, Webservices, SQL, Shell Scripting/Python, Messaging (Message Queue), GIT, and Kafka.
• Understanding of REST API Methods and Webhooks.
• Excellent communication skills with the ability to clearly explain technical steps to a non-technical audience.
• Hands-on experience with cloud-based technologies and tools for deployment, monitoring, and operations (e.g., Grafana, Prometheus, Splunk, Elasticsearch, AppDynamics).
• Familiarity with various cloud technologies and a DevOps environment.
• Knowledge of banking or wealth systems like Avaloq, Marginman or Icos
• Experience in IBM WebSphere MQ, Connect Direct, SSH, Tivoli workload scheduler, and Linux/Unix environments.
• Demonstrated ability to articulate solutions effectively.
• Ability to work effectively as part of a team and as a self-directed, independent contributor.
• Proven experience in designing and implementing automation solutions for operational tasks.
• Familiarity with Generative AI concepts and their application in IT operations, including but not limited to intelligent alerting, predictive analytics, and automated response generation.

Business Function

DBS Institutional Banking Group (“IBG”) provides corporate customers with a full range of commercial banking products and services, including cash management, current accounts, time deposits, trade finance, working capital finance, term loans, foreign exchange, and investment banking. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. 

The FDI desk collaborates widely across the bank, both regionally within IBG but also with Private Banking (“PB”) and Consumer Banking (“CB”), in respect of account acquisitions leveraging One-Bank solutions. The team also supports business development and origination of account acquisition opportunities and manages customer relationships directly where needed.

Responsibilities

• Originate and drive business development related to FDIs to achieve new-to-bank and new-to-geography targets.
• Work closely with regional coverage teams in IBG and PB/CBG to identify and acquire new-to-bank corporate customers to expand Bank’s market share of the FDI flows in our target markets.
• Formulate, complete, and execute account plans for clients onboarded by FDI Desk to increase share of wallet, by generating solutions in collaboration with product groups including capital markets (Debt Capital Markets, Equity Capital Markets and M&A), transaction banking services (Cash and Trade) and treasury.
• Where needed, handle customer relationship and banking needs directly in a timely manner and with due attention to business risks.

Requirements

• Degree holder in Finance, Economics or related discipline.
• At least 5 years of experience in either institutional or private banking.
• Prior experience in exposure and coverage in the specific markets will be advantageous.
• Strong credit and financial analytical skills with the ability to independently prepare credit applications for approvals.
• Team player with strong interpersonal and communication skills.
• Results-oriented and strong business connections in identifying and developing business opportunities. Track record and experience in this aspect will be an advantage.

Apply Now​

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform day-to-day operational activities in relation to Payment Processing (Inward MEPS (II), Outward Meps (OI) and Accounts Transfer (RF)), which may include undertaking shift work, overtime (where needed) to ensure BAU continuity; and support on non-biz days (where applicable).

• Ensure completeness and correctness of customer instructions before processing, with zero tolerance for error as job entails handling remittance transactions that is of significant financial & reputational risk.

• Perform daily reconciliation of payments. 

• Requires high speed handling over the repair of remittance transactions, abiding by strict cut-off times (e.g., by critical settlements / currency / customer requests), whilst maintaining accuracy & quality over output.

• Collaborate widely with internal stakeholders and ensure that their payment related queries are timely addressed, and issues timely resolved.

• Ensure timely escalation of system issues and work with tech counterparts to resolve those issues.

• Engagement in Payments related projects/initiatives rollouts. Participate in LV testing.

• Engagement in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits.

• Issue/incident and error management and the related follow up and reporting.

Requirements

• Minimum 2 years’ experience in payment operations processing.

• Prior experience in payment operations preferred; with knowledge on SWIFT Payment Messages (e.g., MT103/202/202cov/Pacs008/Pacs009/Pacs009COV) and relevant systems IPE, AMH, FTW, OCR++, MADAME.

• Provide LV (Live verification) support where required

• Undertake shift hours (where required) and participate in weekend/late night LVs (where required)

• Ability to work overtime (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Provide SG public holiday support (where required).

• Ability to work under stress with a sense of urgency to meet cutoff times and customer’s specific SLA with zero error rate.

• Speed & Accuracy — Role requires prompt processing of transactions whilst maintaining vigilance & accuracy over the manual repairs and inputs.

• Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk.

• Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.

• Teamwork, Dependability, Strong risk & controls mindset and meticulous.

  Apply Now​

  We offera competitive salary and benefits package and the professional advantages of adynamic environment that supports your development and recognises yourachievements.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform day-to-day operational activities in relation to Payment Processing (Inward MEPS (II), Outward Meps (OI) and Accounts Transfer (RF)), which may include undertaking shift work, overtime (where needed) to ensure BAU continuity; and support on non-biz days (where applicable).

• Ensure completeness and correctness of customer instructions before processing, with zero tolerance for error as job entails handling remittance transactions that is of significant financial & reputational risk.

• Perform daily reconciliation of payments. 

• Requires high speed handling over the repair of remittance transactions, abiding by strict cut-off times (e.g., by critical settlements / currency / customer requests), whilst maintaining accuracy & quality over output.

• Collaborate widely with internal stakeholders and ensure that their payment related queries are timely addressed, and issues timely resolved.

• Ensure timely escalation of system issues and work with tech counterparts to resolve those issues.

• Engagement in Payments related projects/initiatives rollouts. Participate in LV testing.

• Engagement in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits.

• Issue/incident and error management and the related follow up and reporting.

Requirements

• Minimum 2 years’ experience in payment operations processing.

• Prior experience in payment operations preferred; with knowledge on SWIFT Payment Messages (e.g., MT103/202/202cov/Pacs008/Pacs009/Pacs009COV) and relevant systems IPE, AMH, FTW, OCR++, MADAME.

• Provide LV (Live verification) support where required

• Undertake shift hours (where required) and participate in weekend/late night LVs (where required)

• Ability to work overtime (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Provide SG public holiday support (where required).

• Ability to work under stress with a sense of urgency to meet cutoff times and customer’s specific SLA with zero error rate.

• Speed & Accuracy — Role requires prompt processing of transactions whilst maintaining vigilance & accuracy over the manual repairs and inputs.

• Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk.

• Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.

• Teamwork, Dependability, Strong risk & controls mindset and meticulous.

  Apply Now​

  We offera competitive salary and benefits package and the professional advantages of adynamic environment that supports your development and recognises yourachievements.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Process daily Trade Operations transactions of SG and AU in accordance to the agreed service standards.

• Liaise and follow up with Business Units or customers for instructions that are required to complete the transaction.

• Liaise with internal and external counterparty for queries relating to the transaction.

• Perform day end reconciliation of transactions.

• Adhere to risks and control guidelines/policies.

• Assist in projects to improve work processes.

• Perform ad-hoc tasks/duties assigned by Supervising Manager.

Requirements

• Minimum 2-3 years of experience in banking operations especially in Imports - Direct Bills Receivable Purchase (DBRP)

• Functional knowledge/experience in back office support for post-shipment financing and payable invoice financing is essential.

• Knowledge of MS Office applications especially MS Word and MS Excel.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to work on SG public holidays when the need arises.

• Ability to work with a sense of urgency to meet various currency cutoff times and customer’s specific SLA with zero error rate.

• Speed & Accuracy — Role requires prompt processing of transactions whilst maintaining vigilance & accuracy over the manual repairs and inputs.

• Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.

• Teamwork, Dependability, Strong risk & controls mindset and meticulous.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance)

• Oversee day-to-day operations, analyze Department processes to improve quality, productivity and efficiency

• Execute strategic planning on team resources for optimal and operational efficiency

• Establish duty rosters for processors and authorizers, allocate and distribution Ready-to-process transactions to respective processors at beginning of day

• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters

• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to Section Head of STO and HOD.

• Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame

• Participate in assigned UAT and LV for system enhancement and implementation

• Implement effective operational processes and procedures

• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to

• Lead and motivate team to achieve the Goals (KPI) that have been set

Requirements:

• Degree holder from a recognized University

• Minimum 10 years working in Trade Finance Operations within a bank, with at least 3 years of experience in managing a team in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)

• Good working attitude and positive mindset

• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders

• Ability to make strategic planning for team resources and manage e-Performance

• Have extensive knowledge in Trade Finance products and regulatory sanction requirements

• Ability to work effectively and independently as an individual as well as in a team

• Ability to coach and guide team to ensure Department SOP, Bank’s policies and guidelines are adhere to

• Ability to develop, implement and review policies and procedures

• Ability to exercise sound judgement on transaction monitoring and escalation of red flags

• Ability to leverage on MS Office applications (Excel, Words, Power Point)

• Strong logical and problem-solving skills.

• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.

• Proficient in SWIFT messages such as MT7xx, MT4xx, PAC8 and PAC9

• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance)

• Oversee day-to-day operations, analyze Department processes to improve quality, productivity and efficiency

• Execute strategic planning on team resources for optimal and operational efficiency

• Establish duty rosters for processors and authorizers, allocate and distribution Ready-to-process transactions to respective processors at beginning of day

• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters

• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to Section Head of STO and HOD.

• Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame

• Participate in assigned UAT and LV for system enhancement and implementation

• Implement effective operational processes and procedures

• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to

• Lead and motivate team to achieve the Goals (KPI) that have been set

Requirements:

• Degree holder from a recognized University

• Minimum 10 years working in Trade Finance Operations within a bank, with at least 3 years of experience in managing a team in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)

• Good working attitude and positive mindset

• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders

• Ability to make strategic planning for team resources and manage e-Performance

• Have extensive knowledge in Trade Finance products and regulatory sanction requirements

• Ability to work effectively and independently as an individual as well as in a team

• Ability to coach and guide team to ensure Department SOP, Bank’s policies and guidelines are adhere to

• Ability to develop, implement and review policies and procedures

• Ability to exercise sound judgement on transaction monitoring and escalation of red flags

• Ability to leverage on MS Office applications (Excel, Words, Power Point)

• Strong logical and problem-solving skills.

• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.

• Proficient in SWIFT messages such as MT7xx, MT4xx, PAC8 and PAC9

• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

 Key Accountability

• Carry out daily maintenance of static data, including customer profiles, pricing, commissions, trade conditions, and system parameters for core banking systems.

• Ensure compliance with statutory rules and internal policies, standards, and guidelines.

• Review and update Standard Operating Procedures annually or when there are major changes in processes and systems.

Responsibility

• Carry out daily maintenance of static data including customer profiles, pricing, commissions, trade conditions and system parameters for core trade systems.

• Ensure compliance with statutory rules and internal policies, standards and guidelines.

• Compile monthly performance reports to track achievement of Service Level Agreements.

• Support the development of IMEX text skeletons for both BAU change requests and projects.

• Review and update Standard Operating Procedures annually or when there are major changes in processes and systems.

• Support risk and control activities such as Quality Assurance Review as well as Risk and Control Self Assessment.

• Support audit projects that System Administration is in scope.

• Join hands with regional teams to write up and review user stories for system enhancements to streamline the operational processes of System Administration.

• Support regional project rollout activities such as user acceptance test, regression test and live verification from the perspective of System Administration.

Requirement

• University degree in Operations Management, Business Management, Information Systems or relevant disciplines.

• Minimum 5 years of experience in banking operations or relevant experience, preferably with knowledge on trade systems.

• Ability to plan day-to-day operational activities and propose solutions to operational problems.

• Passionate to be a change agent within the team.

• Excellent interpersonal and communication skills to build and maintain rapport with stakeholders.

• Excellent teamwork and collaborative skills to work with peers and regional teams.

• Good awareness of operational risk.

• As the team's role involves regional locations, supporting both core markets and international centres, occasional weekend and holiday support is required.

  Apply Now

  We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.