Roles and Responsibilities
· Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation within assigned verticals
· Develop co-created solutions with customers to enhance offering and competitiveness
· Develop intervention strategies to mitigate gaps in delivery of services
· Develop risk mitigation plan
· Develop sales performance metrics based on organisation service prices and cost structure approach
· Develop vertical business plans to grow the markets of vertical sectors
· Drive customer attraction and retention strategy to improve customer loyalty
· Engage customers in exploring solutions that address their needs
· Manage teams in the workplace
· Monitor lapses in delivery of services to customers
· Optimise use of allocated resources within business activities
· Review customer needs to enhance offering and competitiveness
· Review sales performance metrics to enhance sales outcomes
· Review sales proposals or tender documents
· Shape sales effectiveness