Total 11 job vacancies by Challenger Technologies Limited

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional IT support. If you have experience in IT troubleshooting, hardware/software maintenance, and providing user support, we want to hear from you. This role will report directly to the Head of Customer Experience.

• Working Location: Bugis Flagship Store
• Working Hours: Mondays to Sundays, 11.00 AM - 9.30 PM
• 5 Days work week

Key Responsibilities:

• Troubleshoot and diagnose computer problems. Notebooks, Smartphones, and tablets as well
• Install new software and hardware on computers
• Identify and resolve hardware or software issues
• Maintain accurate records of work done and time spent on each job
• Provide excellent customer service, handle client inquiries, and follow up after jobs are completed
• Stay up-to-date with the latest technology trends and advancements
• Collaborating with other service centers and partners on repair services

Requirements:

• Higher Nitec in Computer Science, Information Technology, and above or a related field
• Proven experience as an IT Technician or similar role
• Strong knowledge of computer hardware and software systems, including Windows and Mac OS
• Expertise in diagnosing and troubleshooting computer problems
• Ability to multitask and prioritize work assignments
• Excellent communication skills, both verbal and written
• High attention to detail and accuracy

We are hiring a Sales Support Executive (eCommerce) / e-Commerce Operations Executive!

Join us and be part of a close-knit team that strives for progress and excellence. In this role, you will support the day-to-day operations of our eCommerce business, including sales coordination, order processing, inventory coordination, and liaising with internal teams and delivery partners to ensure timely and accurate order fulfilment.

You will serve as a key operational driver behind our eCommerce channels—managing daily online platform operations across Challenger.sg, Shopee, and Lazada. Your responsibilities will include ensuring order accuracy, product listing and maintenance, stock level monitoring, and the smooth execution of promotions and fulfilment workflows. An execution-first approach and proactive mindset are essential for success in this role.

Why This Role Matters

This is a highly operational, front-line role where your precision, agility, and executional excellence keep the eCommerce engine running—every day, every promotion, every order fulfilled. You are the linchpin in ensuring customer satisfaction and maintaining smooth, efficient platform performance.

Working days: Monday - Friday
Working hours: 9.00AM - 6.30PM

Job Description:

• Platform & Order Operations

  • Manage webstores which include daily processing of product listings and updates & optimization across marketplaces and company/3rd party webstores (Challenger.sg, Shopee,  Lazada, etc.).

  • Liaise with logistics partners to ensure timely and precise delivery (accurate Delivery Orders, track shipments, and sync return).

  • Work with partners and support sales campaigns, promotions, and ad-hoc projects as required

• Inventory & Data Coordination

  • Oversee order fulfilment logistics ensuring timely delivery, refill of stocks and inventory availability with teams, and manage returns and stocks reconciliations.

  • Monitor and maintain inventory levels in real-time to prevent stockouts or overselling.

  • Generate regular operational reports—refunds, returns, promotions, inventory discrepancies—for internal tracking and escalation.

• Promotions & Campaign Execution

  • Execute timely and accurate campaign logistics: upload timely promotional assets, set correct pricing, promotional mechanics, and adjust listings where required.

  • Work closely with design/marketing teams and partners to align banners, deal content, and visual assets with campaign schedules.

  • Work closely with team members and partners to ensure smooth execution.

• Reports & Analyzing Data

  • Analyze data to understand promotion efficiency, stock movement and suggest optimization plans.

  • Bi-weekly and monthly reporting.

• Customer & Partner Coordination

  • Respond promptly to customer inquiries via platform chats, email, or social channels, and triage escalations accurately.

• Others

  • Implement operational best practices and maintain SOPs for consistent execution.

  • Other ad-hoc assignments may be assigned where necessary.

Job Requirements:

• Diploma or bachelor’s degree and/or work experience in fields such as Business, Supply Chain, Logistics, Ecommerce, FMCG or related discipline.

• Min 1 year in hands-on e-commerce operations or executional roles managing marketplaces preferred. Fresh graduates with little or no experience are welcome to apply.

• Tech Proficiency: Preferred to have strong ability to use e-commerce platforms (e.g., Shopee, Lazada), Excel, data dashboards, and order management systems; bonus for basic canvas editing or Photoshop/basic graphic editing experience for campaign support.

• Operational Strengths: Excellent attention to detail, strong organizational skills, and ability to execute on-time under tight deadlines; adept at multitasking and process-driven assignments.

• Analytical skills: Ability to understand and analyze data.

• Communication: Good negotiation skills preferred. Clear and professional communication with internal teams (marketing, logistics, design) and external partners (warehouses, couriers, platform support).

• Marketing communications: Execute marketing communication materials for ecommerce. Eye for aesthetics preferred. Proficient in English and Chinese.

• Others: Positive and proactive attitude. Able to work fast-pace and independently with high levels of motivation.

Challenger Technologies Limited is always on the lookout for passionate and driven individuals to join our retail team as Sales Executives! Help customers discover the latest IT products — from notebooks to smartphones and Apple devices — while delivering exceptional service and creating a great shopping experience. If you have IT sales experience, love working with people, and thrive in a fast-paced retail environment, we’d love to have you on our team!

Responsibilities:

• Ensure each customer is provided with exceptional service
• To do sales for IT Products, especially Notebooks, Smartphones & Apple Products
• Set a positive example by demonstrating excellent attendance and productivity
• Continually work to gain a high level of product expertise
• Ensure each customer is provided with exceptional service

Job Requirements:

• 2 years of IT Sales experience
• Possess the ability to work effectively with others in a team oriented environment
• Excellent interpersonal communication skills
• Basic computer knowledge & internet navigation skills
• Knowledge of IT trends, brands and styles
• Must be a great sales leader with excellent skills in driving store sales
• Must be flexible to work retail hours, weekends and public holidays

We're always looking for energetic, friendly and organized individuals to join our exciting retail team to assist customers by helping them find products, completing purchases and create an overall enjoyable shopping experience for all customers!

Primary Duties

• Ensure each customer is provided with exceptional service
• Promote a proactive approach to exceeding customer expectations
• Set a positive example by demonstrating excellent attendance and productivity
• Assist in controlling inventory by replenishing products on a daily basis
• Report customer suggestions to supervisors on a daily basis
• Clean and straighten the store throughout the day
• Continually work to gain a high level of product expertise
• Promote a safe work environment

Job Requirements:

• Enthusiastic about IT products
• Possess the ability to work effectively with others in a team oriented environment
• Excellent interpersonal communication skills
• Basic computer knowledge & internet navigation skills
• Knowledge of IT trends, brands and styles
• Possess a sense of urgency and self-motivation
• Must be a great sales leader with excellent skills in driving store sales
• Must be flexible to work retail hours, weekends and public holidays

We are looking for a creative and resourceful individual who is keen to put his/her creativity into real life projects and increase brand awareness for our products and services.

• Working days: Monday to Friday
• Working time: 9.00am to 6.30pm

Responsibilities:

• Collaborate with the marketing team to understand project requirements and objectives.
• Conceptualize, design, and produce visually appealing and engaging designs for print and digital platforms, including but not limited to brochures, advertisements, social media graphics, website visuals, presentations, and more.
• Develop and enhance our brand identity through the creation of logos, business cards, letterheads, and other branding materials.
• Ensure consistency and adherence to brand guidelines across all design projects.
• Conduct market research to stay updated on design trends and industry best practices.
• Handle multiple design projects simultaneously while meeting deadlines and maintaining high-quality standards.
• Communicate and present design concepts effectively, incorporating feedback from team members and stakeholders.
• Collaborate with external vendors and printers to ensure accurate production of print materials.
• Stay up-to-date with design software updates and new tools, continuously improving your technical skills.
• Maintain an organized digital asset library, including design files, templates, and resources.

Requirements:

• Bachelor's degree/Diploma in Graphic Design or a related field.
• Proven work experience as a Graphic Designer, preferably in an in-house or agency environment.
• Proficient in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Solid understanding of typography, color theory, and layout principles.
• Strong portfolio showcasing a diverse range of design projects and creativity.
• Ability to interpret and understand design briefs and translate them into visually compelling designs.
• Excellent communication and collaboration skills, with the ability to effectively present design concepts and incorporate feedback.
• Attention to detail, ensuring accuracy and consistency in all design work.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Up-to-date knowledge of design trends, emerging technologies, and best practices.

We are hiring a Business Manager (GOV)! Join us under our affiliated company, Challenger Direct+, where you’ll be part of a close-knit team that strives for progress and excellence. In this role, you’ll manage vendor partnerships, government procurement, and corporate deliveries while supporting growth with government entities.

Working days: Monday - Friday
Working hours: 9AM - 6.30PM

Job Description:

• Manage partnership with multiple external vendors.
• Onboarding government procurement system as a registered vendor.
• Handling government tenders and procurements.
• Onboarding more government entities.
• Respond Zendesk tickets and email for government enquiries.
• Liaise with vendors, retail operations and logistics to fulfill deliveries to corporate/GOV customers.
• Administrative responsibilities

Job Requirements:

• Diploma/Degree in Business, Supply Chain, or related field.
• Prior experience in government procurement, tenders, or B2G sales preferred.
• Strong communication and interpersonal skills to manage both internal and external stakeholders.
• Detail-oriented with good organizational and administrative abilities.
• Ability to multitask, prioritize, and work independently under tight deadlines.
• Proficiency in MS Office; knowledge of government e-procurement systems (e.g., GeBIZ) is a strong advantage.
• Customer-oriented mindset with problem-solving skills.

Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.

• Working days: Monday to Sunday (5 Days Work Week)
• Working time: 11.00am to 9.30pm

Responsibilities:

• Attend to walk-in customers, addressing VEW and inquiries.
• Perform basic diagnoses of device faults.
• Conduct product testing and manage exchanges.
• Assist with first-time product setup.
• Apply screen protectors.
• Handle SingSaver redemptions.
• Resolve product issues encountered by customers after sales

Requirements:

• Experience in customer service
• Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries. Strong command of the language(s) used for customer interactions.
• Product Knowledge: Familiarity with the company's products, including their features, functionalities, and warranty policies. Ability to assist customers with product testing, setup, exchange, screen protector application, and other related tasks.
• Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
• Ability to handle multiple tasks simultaneously.

We are looking for a passionate and results-driven Marketing Executive to join our team! You'll have the chance to work on exciting design projects and develop your skills while contributing to the success of our creative team.

Working Location: Ubi

Working Hours: 5 days (Monday to Friday, 9 AM - 6.30 PM)

Job Responsibilities:

• Coordinate with the product sales team to develop and implement effective sales strategies

• Manage partnerships with multiple external vendors

• Brainstorm and contribute ideas and/or research for marketing strategies

• Maintaining websites and tracking data analytics

• Develop and implement e-commerce marketing strategies to drive online sales and revenue growth

• Administrative responsibilities

Requirements:

• Great interpersonal and communication skills

• Proficiency in IT skills, including social media and photo/video editing

• At least 1-2 years of related experience is a plus

We are looking for a passionate and results-driven Marketing Executive (E-Commerce Management) to join our team! This role offers you the opportunity to manage and optimize our e-commerce platforms, drive online sales performance, and play a key role in enhancing our digital presence. You will gain hands-on experience in campaign execution, platform operations, and data-driven decision-making while contributing to the growth of our online business.

Working Location: Ubi
Working Hours: 5 days (Monday to Friday, 9 AM - 6.30 PM)

Responsibilities:

• Plan, execute, and manage marketing campaigns across e-commerce and paid media channels

• Manage and optimize paid advertising campaigns across platforms such as Google Ads, Meta (Facebook/Instagram), and other social media advertising channels

• Explore and implement tools to improve website performance and customer experience, such as SEO tools, web push notifications, personalization tools, and other conversion optimization solutions

• Work with internal and external teams to enhance website functionality and user journey

• Manage and analyse performance using Google Analytics to track traffic, user behaviour, and conversion metrics

• Support SEM and paid advertising campaigns across Google Ads and social media platforms

• Generate regular performance reports and provide insights for optimization

• Basic coding knowledge (HTML, CSS, JavaScript) is a plus and may be used to support minor website updates or troubleshooting
  

Requirements:

• Diploma/Degree in Marketing, Business, or related field

• Experience in digital marketing, e-commerce, or performance marketing preferred

• Familiar with Google Analytics, Google Ads, and social media advertising platforms

• Strong analytical and problem-solving skills

• Able to multitask and work in a fast-paced environment

• Basic technical or coding knowledge is an advantage

Challenger Technologies Limited is seeking a Sales Manager to lead and motivate our retail team in achieving monthly sales and membership targets. The role involves supervising daily store operations, ensuring excellent customer service, maintaining compliance with safety standards, and driving product knowledge across IT categories. We are looking for an enthusiastic leader with strong communication skills, proven sales experience, and the ability to thrive in a dynamic retail environment.

Job Description

• Supervise, motivate and communicate with colleagues to achieve sales targets of the month
• Demonstrate product knowledge and provide consumer advice on products;
• Organizing all store operations and allocating responsibilities to staff on ground
• Ensuring compliance with health and safety legislation
• Sign-up new members, meet or exceed targets given for ValueClub memberships;
• Deliver excellent customer service from start to end;
• Arrange and display retail merchandise as instructed;
• Do daily housekeeping before store opens and after store closes to ensure cleanliness and safety

Requirements

• Enthusiastic about IT products
• Possess the ability to work effectively with others in a team oriented environment
• Excellent interpersonal communication skills
• Basic computer knowledge & internet navigation skills
• Knowledge of IT trends, brands and styles
• Possess a sense of urgency and self-motivation
• Ability to thrive in a fast-growing always changing environment
• Have the ability to multi-task with excellent follow through
• Must be a great sales leader with excellent skills in driving store sales
• Must be flexible to work retail hours,weekends and public holidays

We are looking for a passionate and results-driven Marketing Executive to join our team! This role offers you the opportunity to work on exciting livestream and UGC (user-generated content) projects, sharpen your skills, and play a key part in the success of our creative team.

Working Location: Ubi

Working Hours: 5 days (Monday to Friday, 9 AM - 6.30 PM)

Job Responsibilities:

• Liaising with livestream hosts in-store
• Developing product and pricing strategies in collaboration with buyers
• Coordinating product sponsorships, creator partnerships, and video quality vetting
• Monitoring performance to identify suitable products, live hosts, and creators for Challenger
• Building and training in-house livestream hosts in the long run
• Any other ad-hoc duties as assigned by the manager

Requirements:

• Diploma or Degree in Marketing, Communications, Business, or a related field
• 1–3 years of experience in marketing, social media, livestreaming, or e-commerce preferred (fresh graduates with strong portfolios are welcome to apply)
• Strong understanding of digital marketing trends, social media platforms (especially TikTok, Instagram, and livestream commerce), and user-generated content (UGC)
• Good coordination and project management skills, able to handle multiple campaigns and stakeholders simultaneously
• Excellent communication and interpersonal skills, comfortable liaising with livestream hosts, creators, and internal teams
• Analytical mindset with the ability to interpret performance data and make actionable recommendations
• Creative thinker with attention to detail, ensuring high-quality livestream and video content
• Self-driven, adaptable, and willing to learn in a fast-paced retail and digital marketing environment