Total 2 job vacancies by Candid Water Cooler Pte Ltd

Job Summary

You will manage invoicing and payment updates accurately, respond promptly to customer enquiries via email and phone, monitor customer payments, and support clerical tasks as assigned to ensure smooth customer service operations.

Responsibilities

• Process and submit invoices to the customer portal on time to ensure accurate billing and payment tracking
• Update customer payment records to maintain current financial information
• Respond promptly and clearly to customer enquiries and emails to provide effective support
• Answer incoming customer calls courteously and resolve issues or direct calls appropriately
• Monitor customer payments regularly to identify and follow up on outstanding balances
• Handle driver commission calculations, verification, and process driver claims and reimbursements accurately and on time.
• Perform additional clerical duties as assigned by the Supervisor to support team operations

Working hours : Mon - Fri : 8.30am to 5pm ; Sat: 8.30am - 1pm

Please email your resume to adp@candidwater.com.sg

Candid Water Cooler Pte Ltd, founded in 1990, an established Singapore company in distilling, bottling and distribution of distilled drinking water, invites competent applicants to apply for this dynamic role in customer relations.

We offer competitive salary, career development opportunities, supportive and collaborative work environment to our team members.

·        Monthly salary: $3,000.00

·        High accessible work location: International Plaza (above Tanjong Pagar MRT station)

·        Regular working hours: 5-day week (Monday to Friday). 8.30 am to 6.00 pm

Job Summary

Reporting to the Senior Manager, you will deliver team-based, resulted-oriented and exceptional customer service in a fast-paced and dynamic environment. 

This role offers cross-functional collaboration and growth opportunities, across manufacturing, logistics, operations and business development. Incumbents with high potential and with strong business acumen, will be groomed to take on strategic leadership roles.

Responsibilities

• Deliver top-quality customer service to meet and exceed customer expectations in a dynamic environment.
• Collaborate across manufacturing, logistics, operations, and business development teams to support business objectives.
• Analyze and solve customer-related issues promptly and effectively.
• Manage multiple tasks efficiently while maintaining attention to detail and accuracy.
• Communicate clearly and coordinate effectively with cross-function teams and customers to ensure smooth operations and excellent delivery of customer service.
• Work independently and contribute actively as a team player to achieve corporate goals.
• Demonstrate business acumen by identifying opportunities for process improvements and customer engagement.

Required competencies and certifications

• Proficient in spoken and written English to communicate effectively with customers and teams.
• Minimum of 3 years’ work experience in customer relations, business development, logistics and operations, or manufacturing.
• Fresh graduates with commitment to career advancement are welcome to apply.