Total 3 job vacancies by Bali Employment Agency

1. Operations Management

• Oversee the daily operations of the outlet to ensure smooth, efficient service.
• Monitor opening and closing procedures, cleanliness, and safety standards.
• Ensure all equipment and facilities are properly maintained.

2. Sales and Revenue

• Drive sales and achieve monthly revenue targets.
• Implement promotions, upselling, and marketing initiatives to increase profitability.
• Monitor cost control — including labor, inventory, and wastage management.

3. Customer Service

• Ensure high standards of customer satisfaction and handle complaints promptly.
• Maintain a positive outlet atmosphere and consistent service quality.

4. Staff Management

• Recruit, train, and supervise outlet staff (servers, cashiers, etc.).
• Schedule shifts and ensure adequate manpower.
• Conduct performance evaluations and motivate the team to meet KPIs.

5. Inventory and Supply

• Manage stock levels, ordering, and deliveries.
• Maintain accurate inventory records and reduce wastage or shortages.

6. Reporting and Administration

• Prepare daily/weekly sales reports and submit to management.
• Handle petty cash, end-of-day reconciliation, and POS systems.
• Comply with company policies, health, and safety regulations.

7. Branding and Presentation

• Ensure the outlet’s visual presentation aligns with brand standards.

Responsible for the supervision of staff in the dining area, constantly upholding the standard of service in the restaurant.

• Plan floor control and assign staff for specific duties at the dining area
• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and SFA’s regulation. Design and supervise the in-house housekeeping schedule
• Maintain high standards in customer service through direct supervision planning and implementation of in-house training and development programs. Handle customers’ complaints with tact and diplomacy
• Maintain customer service at the dining area through close supervision of staff
• Maintain the overall cleanliness and housekeeping standards for the restaurant
• Ensure security for all cash and gift vouchers. Approve petty cash claims and maintain accurate records. Ensure accuracy for all sales taking, including cash bank-in credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant
• Maintain safe level of all ground stock for the restaurant operations
• Maintain all equipments, furniture and fittings in the dining area in good condition. Check temperature of all cold equipment daily and report any discrepancies
• Train and coach Customer Service Representatives (CSRs) in specific area(s), namely serving procedures, cashier and fountain as assigned by the Restaurant Manager

Requirements

• GCE ‘O’ Level
• Minimum 3-year experience in supervisory level for restaurant service.
• Excellent knowledge of most sections
• Ability to produce high-level of service
• Good oral communication
• Team supervisory skills
• High level of attention to detail
• Good level of numeracy
• Work in fast pace environment
• Weekend shift

Responsible for day-to-day operation duties

· Use system to issue DOs and Invoices.

· Process employee expense claims and ensure that claims are properly authorised.

· Provides financial information to management by researching and analysing accounting data, preparing reports.

· Manage day-to-day function of Accounts activities including invoicing, payments, AR & AP

· Prepare payment voucher, issue cheque and receipts for payment & staff claim.

· Review and verify invoice from suppliers

· Receiving and issuing of stock.

· Stock arranging and updating stock into system.

· Stock replenishing ordering.

· Responsible for preparation and co-ordination of the daily delivery schedule of the drivers.

· Plan daily delivery routes and assign deliveries tasks to delivery team.

· Ensure stock are accountable updated into the system during issuing, receiving and in the warehouse.

· Monthly/Yearly inventory stock take.

· Collect cash and cheques from delivery teams.

· Ensure deliveries routes are efficiently planned with customers timing restriction in mind.

· Ensure cash and cheques collected from the delivery teams are in correct amount.

· Handling of Customer’s order, feedback, discrepancies, and issues

· Provide support in HR and administrative matters where necessary.

· Assist with ad-hoc projects when required or assigned.

· Able to work night shift and split shift, and OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed