Total 4 job vacancies by Agoda Company Pte. Ltd.

About the Team

Agoda is a leading travel booking platform with accommodation at its core. The Strategic Accounts Management (SAM) team specializes in account management, serving as consultants and offering strategic advice to accommodation partners on how best to excel on Agoda's commercial platform. With a presence in over 50 locations worldwide, our team leverages industry-leading technology and diverse perspectives to deliver innovative solutions that benefit Agoda, our partners, and our customers.

About the Role

As a Strategic Account Manager based in Singapore, you will be the primary point of contact between Agoda and our key accommodation partners in the Singapore market. You will be responsible for nurturing relationships with key supply partners, driving mutual growth, and identifying new sources of supply and product offerings within your assigned territory.

Key Responsibilities

• Develop and maintain long-lasting relationships with key supply partners to enable Agoda's growth in the region
• Maintain regular and meaningful engagement with Agoda's key supply partners
• Analyze large datasets to propose tailored solutions to supply partners
• Leverage analytical and problem-solving skills to identify new business opportunities
• Train and inform clients on new and existing technologies, tools, and models
• Prepare materials to support business growth during partner meetings
• Respond to partner requests in a timely and effective manner
• Gain stakeholder buy-in to execute strategies and launch promotional campaigns
• Leverage product offerings to match market demands and convert passive customers into active ones
• Deliver on country KPIs, growth targets, and strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

Requirements

• Bachelor's degree in any discipline
• Minimum 3 to 5 years of experience in business development and/or account management
• Strong interpersonal skills with the ability to influence both external and internal stakeholders
• Strong analytical and problem-solving skills
• Experience in internet or e-commerce industry is preferred
• Proven track record in acquiring, building, and maintaining long-term customer relationships
• Team player with a professional, results-driven work ethic
• Ability to adapt to change and work effectively in a fast-paced environment
• Strong proficiency in English is required, as the role involves managing regional partners and preparing reports for international stakeholders across Agoda's global operations

Preferred Qualifications

• MBA or Master's degree
• Experience in the travel industry

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know Our Team

Agoda, part of Booking Holdings, we're building a Personal Travel Assistant — an LLM powered product that plans trips end-to-end and enables users to seamlessly book flights, hotels, and activities, all in one experience.

This is a new product built from the ground up, operating directly in real booking flows at Agoda scale. You'll have real ownership over how the system is designed, built, and evolved, with the freedom to make meaningful technical and product decisions from day one.

This role is ideal for senior Data Scientists or ML practitioners who enjoy owning complex systems end-to-end and working at the intersection of ML, product, and engineering.

What You'll Do

• Own end-to-end LLM systems: Design, build, and own LLM-based systems, from understanding user intent to planning multi-step trips and invoking internal systems to search, price, and book.
• Turn ambiguity into production solutions: Translate open-ended product problems into concrete ML and LLM designs, balancing quality, latency, cost, and reliability in a real-world environment.
• Drive cross-functional decisions: Partner closely with product, engineering, and leadership to make informed trade-offs that directly shape the product and user experience.
• Iterate with real-world feedback: Ship quickly, learn from production usage, and continuously improve system behavior at scale.

What We're Looking For

• Technical depth: Strong hands-on Data Science experience, including modeling, feature engineering, statistics, and experimentation.
• LLM systems and evaluation: Experience building and operating production LLM systems (e.g., RAG, tool/agent orchestration, context and memory management), with a strong focus on evaluation, testing, and iteration — or the ability to ramp up quickly in parts of this space.
• Problem-solving mindset: Excellent analytical and problem-solving skills, with comfort operating in open-ended problem spaces where requirements evolve.

Why This Role

• Meaningful user impact: Help millions of travelers make better, more confident decisions for trips that matter to them.
• High ownership, high impact: Your work will directly shape a system used in real booking decisions — not demos or prototypes.
• Direct influence: Play a key role in both implementation and product direction.
• Competitive compensation: Flexible leveling with compensation aligned to experience and impact.

If you’re excited about building real-world AI products at scale and owning systems that directly impact millions of travelers, we’d love to hear from you