Total 185 job vacancies by AccorHotel

We are seeking a highly organised and detail-oriented Finance & Payroll Officer to join our team in a fast-paced luxury hotel environment. This is a key role responsible for the end-to-end management of payroll, while also supporting core finance operations across the business.

You will work closely with department leaders and senior stakeholders, acting as the go-to person for payroll-related matters. With a proactive and solutions-focused mindset, you will not only ensure accuracy and compliance, but also identify opportunities to improve processes, strengthen controls, and mitigate risk.

What you’ll be doing...

• Managing end-to-end weekly payroll processing, ensuring accuracy, timeliness, and full compliance with relevant legislation
• Maintaining payroll system integrity, including employee data, award interpretation, and system configuration
• Interpreting and applying the Hospitality Industry (General) Award 2020 across varying rosters, employment types, and penalty structures
• Partnering with Heads of Department to ensure accurate timekeeping, roster inputs, and approvals
• Acting as the first point of contact for payroll-related queries and providing guidance to stakeholders across the business
• Managing superannuation, payroll tax, PAYG, and other statutory obligations
• Preparing payroll reports, variance analysis, and labour cost insights to support decision-making
• Supporting month-end and year-end financial processes, including reconciliations and reporting
• Assisting with accounts payable, receivable, and general finance tasks as required
• Maintaining strong internal controls and proactively identifying and resolving discrepancies or risks
• Supporting internal and external audit requirements related to payroll and finance
• Contributing to continuous improvement initiatives, including system enhancements and process optimisation

Houseperson

You are the backbone of our housekeeping team! As a Houseperson, you will support our housekeeping attendants and ensure our hotel runs smoothly behind the scenes. Your efforts help create a clean, organised, and welcoming environment for our guests.

What you will be doing:

• Assisting the Housekeeping team by delivering linen, cleaning supplies, and amenities to guest rooms and back-of-house areas.
• Supporting the uniform room and laundry operations as assigned.
• Helping maintain the cleanliness and organisation of public areas and storage spaces.
• Handling guest items with care and ensuring privacy is always respected.
• Working as part of a fun, diverse team to provide an exceptional guest experience.

Sous Chef/Chef De Cuisine
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Actively share ideas, opinions and suggestions to improve the environment and menus
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
Communicate effectively with the rest of the team and thrive for guest feedback

Finance Planning

• Ensure to perform the various activities like menu costing, menu pricing and introducing or changing of menus according to the Food and Beverage Department’s requirements.
• Prepare monthly listing of slow moving and obsolete items and recommend further action

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.

• Hygiene / Personal safety / Environment:

•  Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel's security regulations (in case of fire etc)
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).

We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.

• Process individual and group reservations accurately and efficiently using hotel reservation systems
• Build and maintain strong relationships with clients, travel agents, and internal departments
• Provide outstanding customer service through various communication channels (phone, email, and in-person)
• Implement effective selling strategies to optimize occupancy rates and revenue
• Generate and distribute rooming lists, confirmations, and other reservation-related documents
• Collaborate with other departments to ensure seamless guest experiences
• Monitor and manage reservation releases, cancellations, and modifications
• Stay updated on hotel promotions, packages, and pricing strategies
• Assist in resolving customer inquiries and complaints in a timely and professional manner
• Contribute to the continuous improvement of reservation processes and procedures

1. Position Summary:

Rixos Phu Quoc, Vietnam is seeking a dynamic and results-driven Director of Sales to lead and manage the Sales team. The Director of Sales will be responsible for developing and implementing strategic sales plans, maximizing revenue, and maintaining strong client relationships to achieve business targets. This role plays a vital part in positioning the property in the market, driving profitability, and leading a high-performing sales department.

1. Key Responsibilities:

• Sales Strategy: Develop and execute comprehensive sales strategies aligned with business goals to drive revenue growth across all market segments.

• Team Leadership: Lead, motivate, and manage the Sales team. Set performance goals, monitor results, and conduct regular coaching to foster high productivity.

• Revenue Generation: Proactively identify and secure new business opportunities, partnerships, and key accounts in line with revenue targets.

• Market Analysis: Monitor market trends, competitor activity, and customer preferences to identify opportunities and adjust sales strategies accordingly.

• Client Relations: Build and maintain strong relationships with key clients, corporate accounts, travel agencies, and event organizers to drive repeat business.

• Budget Management: Prepare and manage the sales budget, forecast, ensuring optimal allocation of resources and return on investment.

• Collaboration: Work closely with Marketing, Revenue Management, and Operations teams to ensure alignment and support of promotional initiatives.

• Sales Reporting: Prepare regular reports on sales performance, forecasts, and market trends for senior management review.

• Event Representation: Represent the property at trade shows, sales missions, and networking events to enhance brand visibility and attract new clients.

Compliance: Ensure all sales activities comply with legal regulations and company policies.

Bonjour! Step into a world of refined service and grand experiences as part of the Banquets team at Sofitel, where every event is delivered with elegance and precision. As a Food & Beverage Attendant, you will play a key role in creating seamless, five-star functions from intimate gatherings to large-scale conferences, ensuring each moment is thoughtfully executed and truly memorable.

With a passion for excellence, you bring energy and professionalism to every service, confidently supporting event flow, anticipating guest needs, and adapting with ease in a dynamic environment. Your ability to engage with guests and colleagues alike ensures a warm, polished experience throughout every event.

You take pride in presenting dishes and beverages with precision and flair, maintaining impeccable standards across all service styles from plated service to buffets and cocktail functions. Every detail, from room set-up to service delivery, is handled with care, efficiency, and finesse.

Working within a collaborative and high-performing team, you embody the art of French hospitality with a positive, flexible, and “can-do” attitude, helping to transform each event into an effortlessly sophisticated and memorable occasion.

We are looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology.

As Portfolio Revenue Manager, you will collaborate closely with Sales, Marketing and Reservations teams, including Sales, Marketing and Reservations, to optimize our revenue performance across a portfolio of 2-3 properties and achieve our business goals.

You will formulate and execute revenue strategies, identify market trends, and collaborate closely with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist®.

You will;

• Oversee revenue management strategies for multiple properties.
• Ensure consistent pricing and revenue strategies across all hotels.
• Conduct market analysis and performance benchmarking.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. 
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotels.

We are seeking a talented and dedicated Demi Chef de Partie to join our culinary team in the beautiful tropical island of Phu Quoc, Vietnam. As a key member of our kitchen staff, you will play a crucial role in maintaining our high standards of food quality and contributing to our guests' exceptional dining experiences.

• Prepare and cook a variety of dishes, ensuring consistency and quality in taste and presentation
• Assist the Chef de Partie in managing your assigned kitchen section
• Maintain cleanliness and organisation of the work area, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth kitchen operations and timely food delivery
• Contribute to menu planning and recipe development, incorporating innovative ideas whilst preserving traditional flavours
• Train and mentor junior kitchen staff in cooking techniques and recipes
• Manage inventory and stock levels for your assigned section
• Assist in food cost control and minimising waste
• Ensure compliance with all relevant health and safety regulations
• Adapt to the unique challenges and opportunities of working in a tropical island resort environment

We are seeking an experienced and detail-oriented Chef de Partie specializing in Turkish pide to join our culinary team in Phu Quoc, Vietnam. In this role, you will be responsible for overseeing the preparation and execution of authentic Turkish pide dishes, maintaining the highest standards of quality, consistency, and presentation. You will lead a section of the kitchen with professionalism and precision, ensuring that every dish meets our exacting standards while fostering a collaborative and efficient work environment.

• Prepare and cook authentic Turkish pide using traditional techniques and high-quality ingredients
• Oversee the daily operations of the pide station, ensuring all dishes are prepared to specification and plated with precision
• Maintain strict adherence to food safety, sanitation, and hygiene standards at all times
• Develop and innovate pide recipes and menu items while respecting traditional Turkish culinary methods
• Train, mentor, and supervise junior kitchen staff, ensuring they meet quality and performance expectations
• Manage inventory, ordering, and stock rotation for the pide station
• Monitor portion control and food costs to maintain profitability without compromising quality
• Collaborate with the head chef and other kitchen staff to ensure seamless service during all shifts
• Maintain organized and efficient station setup, including proper equipment maintenance and cleanliness
• Conduct quality checks on all dishes before service to ensure consistency and presentation standards
• Work effectively under pressure during peak service times while maintaining composure and attention to detail

•Grow Corporate & MICE revenue through proactive prospecting, account development, and strategic partnerships.

•Manage a portfolio of key accounts and develop new segments (industrial estates, aviation/logistics, education, agencies, and MICE planners).

•Lead the full sales cycle: RFP handling, negotiation, contracting, and conversion to confirmed business.

•Work closely with Revenue, Events, and Marketing to optimize rate strategy, production, and pipeline performance.

•Represent the hotel in client events, networking, and industry activities to strengthen market presence and demand generation

•Exemplify and lead the Company Service and Brand Culture initiatives.

•Align and execute People & Culture activities to Employee Value Proposition and Strategic plan.

•Collaborate with corporate People & Culture function on key programs/initiatives.

•Promote positive employee relations, overall employee experience, and drive employee engagement through an environment that encourages open communication, trust, mutual respect, and fun.

•Lead labor relations initiatives

• Supervise daily engineering operations, including maintenance, repair, and preventive maintenance programs.
• Assign tasks and monitor the performance of engineering team members.
• Ensure all hotel equipment, systems, and facilities operate efficiently and safely.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities.
• Respond promptly to maintenance requests and emergency repair situations.
• Assist in implementing preventive maintenance schedules and tracking system performance.
• Ensure compliance with safety standards, regulations, and hotel policies.
• Coordinate with other departments to support operational needs and minimize disruptions.
• Maintain proper records of maintenance activities, repairs, and equipment status.
• Assist in inventory control of engineering supplies, tools, and spare parts.
• Support energy-saving initiatives and sustainability programs.
• Act as the point of contact in the absence of the leaders when required.

We are currently on the lookout for our next Conference & Events Attendant to join our fun and exciting team. As a C&E attendant, you will be front line for all our guests wants and needs to ensure maximum customer satisfaction. You will be looking after all types of events, from corporate functions to weddings and birthday celebrations. This is a Casual position and will require flexibility within your availability. Your responsibilities will include but are not limited to:

Point of contact for all guest enquiries

• Assist the C+E Supervisor in ensuring a smooth running of all events
• Assist with pack up and set up of all events
• Ensure tables are set up to high standard
• Maintain standards of hygiene for food handling and presentation
• Lead, mentor and train new staff
• Running of food and beverages
• Clean up after guests and ensure a clean working environment
• Assist other F&B departments when required (ie Restaurant/bar)

As Precinct General Manager, you will have full strategic and operational leadership of the Pullman, Novotel and ibis Sydney Olympic Park Hotels. This is a role for someone who leads from the front: present on the floor when the events are roaring, sharp in the boardroom when ownership wants answers, and energising to a team that needs to deliver night after night.

You will be responsible for:

• Leading the overall strategic direction and day-to-day management of all three hotels across the precinct
• Driving commercial performance — maximising revenue, yield and long-term profitability across all operational departments
• Building and nurturing key stakeholder relationships, including hotel ownership, Sydney Olympic Park Authority, event organisers, and major corporate partners
• Overseeing seamless event operations coordination, ensuring the precinct delivers an exceptional and consistent guest experience across the full spectrum of events — from intimate conferences to major international concerts and sporting finals
• Developing, inspiring and retaining a high-performing team; building a culture that reflects the Accor Heartist philosophy and makes this precinct a genuine destination for top hospitality talent

About You

• Proven experience as a General Manager, ideally with leadership across a hub or cluster of hotels
• Commercially sharp, with full P&L accountability and a track record of driving revenue growth and strong financial performance
• A strategic thinker who translates vision into execution — someone who sets the direction, builds the plan, and holds the team accountable to outcomes
• A history of strong, trusted ownership relationships built on transparency, results and genuine partnership
• An instinctive people leader — someone who develops talent, builds culture, and brings out the best in a team of experienced hospitality professionals
• Experienced in managing complexity and scale, with the ability to juggle competing priorities across a large, multi-faceted operation without losing sight of the detail
• Deeply committed to guest experience — not just as a value, but as a standard you personally set and hold
• A genuine passion for sports, entertainment and events — this precinct runs on big moments, and you would not have it any other way

Above all, you bring energy — the kind that is felt by your guests, your team and your ownership group, and that drives everyone around you to perform at their best.