Total 31 Quality Assurance / Control job vacancies in Kuala Lumpur

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

The Financial Services ARM is responsible for the quality of enhanced due diligence reports produced for financial services clients. He/she will be responsible for a team of researchers to ensure that they produce clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.

He/she will be responsible for a range of tasks, including conducting scoping research, preparing proposal drafts, engaging with financial services clients to understand their requirements and answer follow up questions, managing enhanced due diligence reports to support major banking transactions such as IPOs and debt issuance, conducting desktop research and discreet interviews himself/herself, and reviewing and finalizing the reports drafted by junior researchers. He/she will also be responsible for overseeing the professional growth and development of his/her team members, and providing guidance and training to their work. He/she will support the work of his/her line manager in training managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner

Project management of enhanced due diligence assignments for financial services clients

• Ensure that the enhanced due diligence reports produced by Scaled Diligence for its financial institutions clients are properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• Manage projects of varying scale, finalize reports and organize research team in answering following up questions from financial institution clients
• Communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) enhanced due diligence reports, ensuring projects are of high quality and meet Clients’ specifications
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues across Control Risks to address client queries

People Management

• Manage a team of researchers or senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support his/her line manager in recruiting new researchers

Regional research initiatives

• Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on Scaled Diligence work
• Participate in discussions with other members of the Scaled Diligence team on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• 3 to 5 years of experience in executing and managing enhanced due diligence projects for financial institution clients, in particular pre-IPO due diligence projects
• Good understanding of the requirement of financial institutions clients in APAC, including research methodologies, work scope, timeline, and special requirements
• Experience engaging with financial services clients regarding due diligence assignments, and organizing research teams to address follow up questions from the clients
• Full fluency in written and spoken Chinese and English is essential
• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in Chinese and English
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Proven ability to meet project deadlines and perform well under pressure  

Preferred

• Experienced working in a capacity similar to that of a Research Supervisor in a due diligence or investigative research firm
• Strong knowledge of the socio-political environment in greater China

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position sits in our Payments team, a fast-growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. This role will be instrumental in supporting the team's ability to adapt to new challenges, streamline operations, and contribute to the overall efficiency and effectiveness of our compliance processes.

• With relevant Compliance/Payments experience that can hit the ground running to support day-to-day tasks
• Strong team player and willing to take up regional work
• Strong communication and analytical skills
• Take initiative to challenge/improve status quo and be problem solver

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Support regional day-to-day operational compliance tasks including payment approval, customer onboarding (including CDD and EDD) and transaction monitoring
• Conduct and review PEP/sanctions checks and adverse news screening
• Perform suspicious transaction/fraud investigation across markets and suggest next course of action
• Collaborate with different teams, such as sales/cs, finance and engineering team to handle client queries
• Assist in ad hoc project assigned by team leader including periodic account review, platform process improvement project, etc
• Keep informed about industry developments, trends and best practices and assess its effect on operational processes

• Bachelor’s degree in business administration, finance or relevant field
• 2+ years of operations, compliance and/or KYC experience, ideally within financial services or payments industry
• Good knowledge of AM/CFT and onboarding industry processes and fraud trends
• Attention to details and hands on attitude able to complete tasks with tight deadlines
• An analytical mindset with excellent organizational skills
• Strong critical thinking, problem solving and communication skills
• Sound judgment and strong sense of ethics
• Transaction monitoring (i.e. identify suspicious transactions behaviors)
• Fluent in English speaking and writing is a must (can speak/write in Bahasa is a bonus)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

Interested to know more about us? Learn about our Stories here. equipment/tools to enable high productivity

Role purpose

The Financial Services Researcher is responsible for producing high quality enhanced due diligence reports for financial services clients. He/she will be responsible for producing clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.
He/she will be responsible for a range of tasks, including conducting in-depth research of public records such as media articles, corporate records, litigation and regulatory filings, social media sites, and compliance databases; engaging in discreet interviews to gather information around companies’ and individuals’ reputation and develop intelligence on specific topics and industries; producing enhanced due diligence and research reports to support major banking transactions such as IPOs and debt issuance. He/she will support the work of his/her line manager in training, managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner.

Role tasks and responsibilities

• Project management of enhanced due diligence assignments for financial services clients
• Conduct public records research and discreet interviews to gather intelligence surrounding companies and individuals
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Produce high-quality research reports for financial institution clients  
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• From time to time, communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Assist his or her managers in developing and expanding the pool of research resources and subcontractors of Control Risks in the region
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards

• Engage with colleagues across Control Risks to address client queries
• Regional research initiatives
  Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on VANTAGE work
  Participate in discussions with other members of the VANTAGE team and Control Risks Group on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in written and spoken Mandarin and English is essential
• Experience in writing, researching and reviewing/editing research reports; demonstrated excellence in research, writing and editing in Mandarin and English
• Strong knowledge of open source research techniques
• Good communication skills; ability to think on one’s feet and engage with individuals of different levels of seniority and from different backgrounds, to obtain information
• Ability to think critically and solve problems
• Strong knowledge of the socio-political environment in APAC
• Proven ability to meet project deadlines and perform well under pressure

Preferred

• Experience executing and managing enhanced due diligence projects for financial institution clients
• Experience engaging with international clients, preparing written proposals, providing verbal updates, and answering follow up questions and queries
• Fluency in Bahasa as an additional language

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Due to the rapid growth of our Scaled Diligence Programmes business, Control Risks is seeking a candidate with strong initiative to oversee all aspects of project delivery and business administration. The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.

Client project coordination

• Onboarding new clients in line with internal business requirements
• Provide first level of client task management, processing client orders and recording them in internal system.
• Support the delivery management team with general day-to-day operational tasks and address issues when they arise.

Financial support

• Assist finance team in local office with client invoicing and administration
• Work with global ops team to support monthly revenue reporting
• Process expenses for Head of Sales (APAC)

Operational support

• Timesheet reporting
• Support with operational requests from the SDP team
• Assist with the preparation of client contracts and administration 
• Generate client reports 
• Raising POs for APAC
• Onboarding/off boarding new joiners in APAC/globally
• Ad-hoc tasks when required

Essential

• Experience in Microsoft Office – especially Excel
• Full fluency in English and Mandarin
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions
• Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts

Preferred

• Education or work experience in compliance sector
• Prior experience of using internal enterprise systems
• Educated to degree level is desirable

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented professional to support our AML/CTF compliance efforts across multiple jurisdictions. In this role, you’ll help develop and maintain compliance frameworks, oversee customer due diligence processes, and monitor transactions to identify and escalate suspicious activity. You’ll work closely with internal teams to ensure regulatory requirements are met while balancing business needs.

The role also involves reviewing high-risk clients, supporting reporting obligations, and ensuring proper record-keeping and data protection practices. You’ll contribute to staff training, promote awareness of compliance standards, and help strengthen internal processes. This is a great opportunity to build deep expertise in compliance within a fast-paced, regulated environment.

Job Responsibility

AML/CTF Framework & Policy

Develop, review, and update AML/CTF policies and procedures in line with relevant laws and regulatory requirements.
Implement group-wide AML/CTF compliance standards and ensure consistency across jurisdictions.
Maintain and enhance the company's AML risk-based approach and customer due diligence (CDD) procedures.

Customer Due Diligence (CDD/KYC)

Oversee the onboarding and ongoing due diligence of clients, ensuring appropriate identification, verification, and screening (including PEP, sanctions, and adverse media).
Review high-risk client profiles and approve enhanced due diligence (EDD) measures.
Monitor and ensure third-party verification tools (e.g., SumSub, WorldCheck) are effectively configured and maintained.

Transaction Monitoring & Reporting

Monitor client transactions for suspicious activity using automated surveillance tools and manual reviews.
Investigate alerts, document findings, and escalate suspicious activity reports (SMR) to the CCO.
Prepare and submit reports to relevant financial intelligence units (e.g., AUSTRAC, FIU-Mauritius, FSA Seychelles) within required timelines.

Training & Awareness

Conduct AML/CTF training for employees across departments.
Ensure staff are familiar with red-flag indicators, typologies, and escalation channels.

Record-Keeping & Data Management

Ensure retention and accessibility of CDD and transaction records per regulatory requirements.
Support data protection compliance when handling sensitive customer information.

Requirements

Bachelor's degree in Law, Finance, Business, or related field (Master's degree or AML certifications preferred).
Experience in AML/CTF compliance is preferred, particularly within the contexts of finance and fintech company
Comprehensive understanding of the AML/CTF Act 2006, coupled with knowledge of AUSTRAC regulatory requirements and pertinent obligations set forth by ASIC.
A robust understanding of KYC/CDD processes, sanctions screening, and transaction monitoring frameworks.
Proven experience in managing investigations and preparing Suspicious Matter Reports (SMRs).
Prior exposure to trading platforms and environments involving high-frequency transactions.
Familiarity with international AML/CTF frameworks, including those established by FATF, EU AML Directives, UK FCA, and US FinCEN.
Holders of relevant certifications, such as CAMS or ICA Diploma, are encouraged to apply.

• Hybrid working arrangement.
• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.

As a QA Engineer you will be supporting the development teams by ensuring the quality of their output through a combination of manual and automated testing.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Key Responsibilities:

• Collaborating with cross functional teams to understand product features and architecture.
• Deriving meaningful test scenarios based on business requirements and system workflows.
• Performing functional, regression, integration and end-to-end testing on tasks and epics.
• Developing and maintaining an up-to-date regression pack to ensure ongoing testing of critical functionalities.
• Writing, executing, and maintaining test cases for automation.
• Assisting in bug reproduction, investigation and work with developers on root cause analysis.
• Maintaining test scripts to run in CI/CD environment.
• Promoting delivery of quality software.
• Communicating effectively on progress and ensure impediments are raised early to minimise impact on the delivery.

• Proven experience in quality assurance across automated and manual testing within software development with at least 3+ years of experience.
• Should have 2+ years’ experience in front-end, API and end-to-end testing.
• Develop and maintain automated scripts using tools like Playwright, Cypress, K6 and Postman.
• Strong preference for experience in scripting language such as TypeScript, JavaScript.
• Skilled in using CI/CD tooling such as GitLab, TeamCity etc
• Experience using Jira or similar project management tool.
• Maintain and enhance test documentation including test scenarios and bug reports.
• Excellent attention to detail, highly organised with a proactive and independent approach.
• Capable of working on multiple tasks simultaneously and managing deadlines.

Preferred Qualifications

• Relevant testing qualifications such as ISTQB, Agile software testing courses.
• Experience with Playwright using Typescript language.
• Experience in API testing using Postman or similar tools.
• Good to have knowledge in C#
• A positive attitude with the ability to work independently and as part of a team.
• Knowledge of Agile methodologies and experience working in an agile environment.

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Main Responsibilities (Project 1) : 3PL Partnership Audit

1. Audit Documentation Management

• Collate, scan, and index all official correspondence (emails/letters) related to the audit.

2. Audit Calendar & Logistics

• Schedule and send reminders for audit team meetings and follow-up sessions with 3PL stakeholders.

3. NCR and Finding Log Admin

• Transfer handwritten/initial audit findings (Non-Conformance Reports - NCRs) into the master digital log.

Main Responsibilities (Project 2) : Integrated Management System (IMS) (ISO 9001, 45001, 14001)

1. Calendar Management

• Ensure manage calendar for all matters related IMS discussion.

2. Records Retention Tracking

• Conduct housekeeping of records, ensuring retention periods for QA/Safety/Environment records are tracked and met.

3. Compliance Register Admin

• Assist in updating the master list.

Main Responsibilities (Project 3) : CTO Audit

1. Audit Records Housekeeping

• Responsible for the end-to-end documentation management of all audit records: collating, scanning, and indexing the audit report, audit notification, audit evidence (site visit photos, checklists), and follow-up communication.

2. Calendar Management

• Manage the official audit calendar, scheduling key meetings, site visits, follow-up reviews, and internal prep sessions, ensuring zero conflicts.

3. Evidence Traceability

• Create and maintain a simplified matrix linking specific audit findings to the corresponding piece of stored evidence (e.g., linking a finding to a specific file path and document version).

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Pursuing or completed a Diploma/Degree in Business Administration, Logistics, Quality Management, or a field with a strong data/IT component.
• Proficiency in Google Office, Microsoft Office (Excel, Word), Intermediate-level Excel, strong organizational skills, and excellent attention to detail.
• Available for a minimum internship period of 6 months (6–12 months preferred).
• Good written and spoken English proficiency.
• Strong sense of responsibility, discipline, and work ethic.
• Willingness to learn and follow structured procedures.
• Ability to manage multiple basic tasks and timelines effectively.
• High attention to detail and accuracy.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the Job

We are looking for an independent, strategic, and flexible mid-level Legal Counsel who will thrive in a fast-paced and dynamic environment.

This position reports into and will work closely with senior counsel supporting the company’s professional services offerings, assisting with client deal negotiations and agreements across APAC. This role is ideal for a commercial lawyer with strong drafting capabilities who enjoys hands-on contract negotiation and drafting work in a collaborative in-house setting, providing practical and business-focused guidance and support to internal business stakeholders as well as working alongside other regional legal teams.

The role requires a balance of legal expertise, commercial acumen, and strong stakeholder engagement, and the ability to apply the law to novel situations and to find pragmatic and creative solutions to business issues where appropriate.

Role tasks and responsibilities

• Draft, review, and negotiate commercial contracts, including client service agreements and vendor contracts. You will be expected to join negotiations with internal teams and clients on commercial contracts and other legal agreements, concluding commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Liaise with account managers and regional business line leads, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Advise on regulatory obligations affecting business across APAC. Ensure compliance with local requirements relating but not limited to data privacy (e.g., PDPA), anti bribery, competition laws. Implement global legal/compliance policies at the regional level and ensure local adaptations where necessary.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.

Role requirements

• 6-10 PQE lawyer, ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in Malaysia or any other Commonwealth jurisdiction.
• Experience reviewing, drafting, and negotiating commercial contracts, particularly service agreements. Good familiarity with data protection, intellectual property, HR and general corporate law is a huge plus.
• Have a good eye for detail, as well as an ability to understand the bigger picture.
• Proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.
• Comfortable working closely with senior counsel while managing day-to-day contracting tasks independently.
• Ability to work in English at a high professional level (both written and verbal). Other language skills (Mandarin, Bahasa, Vietnamese, Japanese) are desirable but not essential.

As a QA Engineer you will be supporting the development teams by ensuring the quality of their output through a combination of manual and automated testing.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Key Responsibilities:

• Collaborating with cross functional teams to understand product features and architecture.
• Deriving meaningful test scenarios based on business requirements and system workflows.
• Performing functional, regression, integration and end-to-end testing on tasks and epics.
• Developing and maintaining an up-to-date regression pack to ensure ongoing testing of critical functionalities.
• Writing, executing, and maintaining test cases for automation.
• Assisting in bug reproduction, investigation and work with developers on root cause analysis.
• Maintaining test scripts to run in CI/CD environment.
• Promoting delivery of quality software.
• Communicating effectively on progress and ensure impediments are raised early to minimise impact on the delivery.

• Proven experience in quality assurance across automated and manual testing within software development with at least 3+ years of experience.
• Should have 2+ years’ experience in front-end, API and end-to-end testing.
• Develop and maintain automated scripts using tools like Playwright, Cypress, K6 and Postman.
• Strong preference for experience in scripting language such as TypeScript, JavaScript.
• Skilled in using CI/CD tooling such as GitLab, TeamCity etc
• Experience using Jira or similar project management tool.
• Maintain and enhance test documentation including test scenarios and bug reports.
• Excellent attention to detail, highly organised with a proactive and independent approach.
• Capable of working on multiple tasks simultaneously and managing deadlines.

Preferred Qualifications

• Relevant testing qualifications such as ISTQB, Agile software testing courses.
• Experience with Playwright using Typescript language.
• Experience in API testing using Postman or similar tools.
• Good to have knowledge in C#
• A positive attitude with the ability to work independently and as part of a team.
• Knowledge of Agile methodologies and experience working in an agile environment.

As a Quality Control Inspector, you'll be reporting to an Inspection Team Leader and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Team - ID3

GBG’s ID3 is a world-leading software-as-a-service product providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential. This excellent opportunity will have you working on the ID3 on-line identity product which is used by many of UK and Europe’s most progressive businesses.

QA Engineer

Reporting into the Lead Software Developer, you will champion an automation first testing strategy within the Agile team. You will design, build and maintain automated test frameworks while performing focused exploratory testing to validate new features, investigate defects and ensure broad, meaningful coverage across the product.

What you will do

As part of Agile development teams: 

• Create thorough test scenarios and test cases based on agreed acceptance criteria. 
• Provide advice, especially to the Product Owner, on any gaps in, or issues with, the acceptance criteria from a testing perspective. 
• Perform focused exploratory testing activities, documenting results and creating clear, actionable defect reports (using Jira and Xray). 
• Create and execute automated test scripts and contribute to the maintenance of automated test suites. 
• Assist with the creation, management and execution of test plans for larger feature development activities where needed. 
• Actively contribute to Agile team ceremonies, working to ensure they provide input and value to the team. 
• Actively contribute to quality assurance improvements and initiatives. 
• Provide guidance on QA processes, product knowledge as well as test automation knowledge to the Agile team. 
• Review test automation scripts, as well as monitoring failed test cases and maintain its correctness and efficiency. 

Skills we’re looking for

Technical Skills 

• Strong experience in testing web-based and API-based applications, with a focus on automation-first quality practices. 
• Hands-on experience with modern test automation frameworks such as Playwright, Selenium or Cypress, with the ability to design and maintain scalable UI and API test suites. 
• Experience using API testing tools (e.g., ReadyAPI, Postman, or similar), including creating data‑driven API tests — transferable tooling skills are valued over specific products. 
• Proficiency in building and maintaining automation frameworks using Page Object Model (POM) and data‑driven test design patterns. 
• Knowledge of CI/CD processes and experience integrating automated tests into pipelines such as Azure DevOps or GitHub Actions. 
• Experience with performance testing using JMeter, ideally executed and managed through Azure Load Testing. 
• Strong exploratory testing skills and a solid understanding of risk‑based testing approaches. 
• Excellent analytical skills for reviewing acceptance criteria, identifying test gaps, and ensuring effective test coverage. 
• Experience working within Agile development teams and contributing to continuous quality practices. 
• Familiarity with cloud platforms — experience with Azure is beneficial, and experience with or willingness to learn AWS is advantageous as we transition. 
• Openness to using AI-assisted development and testing tools, including GitHub Copilot, to accelerate analysis, test creation and automation workflows. 

Interpersonal Skills 

• Excellent verbal and written communication skills in English, enabling effective collaboration within cross‑regional Agile teams. 
• A demonstrated ability to work as a team within a fast-paced team. 
• Flexible, resilient and able to change focus on demand. 
• Self-motivated and enthusiastic. 
• Demonstrated ability to learn quickly within a continually changing, challenging environment. 
• Ability to prioritise and to work independently, takes ownership of own workload. 
• Ability to guide or coach team members on QA related skills and knowledge. 
• A focus on thorough software quality and documentation, takes pride in high-quality product releases. 

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Design test cases and sets of test cases to cover test conditions and documentation
• Responsible to perform manual and automation testing
• Manage all issues and defects that arise during testing and ensure all of them are resolved in a timely manner
• Schedule test executions in order to meet the project timeline
• Prepare user guide/ system guide and provide training for new/changes of functional to system support team

WHAT WE EXPECT OF YOU:

• At least 2 years work experience, preferably in a startup environment
• Experience in testing tech application and system
• Familiarity with automated testing tool & test script
• Exposure to API and web technologies
• Able to detect defects and familiar with JIRA and Confluence

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Based out of our Malaysian office, the successful candidate will:

• Review and conduct AML/KYC/PEP and Sanction Checks investigating sanction alerts and adverse media.
• Conduct High Risk payment, Relationship Management Agreement (RMA) and transaction monitoring reviews, and investigate potential issues arising
• Perform day-to-day compliance activity to support the business i.e. compliance approvals, escalations, alerts
• Assist with the Compliance Monitoring Process, carrying out testing and quality control checks as required.
• Work with the global Compliance Team to develop, implement, and monitor the applicable Compliance Monitoring Plans (CMP) to ensure appropriate controls are developed, monitored and updated to reflect changing regulatory and industry requirements.
• Enhance management reporting and assist in the periodic reporting to the Chief Compliance Officer (CCO), the Compliance Committee, Board of Directors, Senior Management and the parent company.
• Assist in annual policy and procedure reviews highlighting any potential areas of improvement.
• Assist with developing and providing compliance training to employees.
• Support regulatory data enhancement projects as they arise.
• Keep abreast of all relevant regulatory developments.
• Any other ad-hoc projects and duties as required.