Total 15 Quality Assurance / Control job vacancies in KUALA LUMPUR

The Senior Executive (Credit Control) is responsible for overseeing and executing credit management functions to ensure timely collection of rental and related receivables at Mayang Mall, Kuala Terengganu. This role is critical in minimizing credit risk exposure, improving cash flow and maintaining healthy tenant account status. Key focus areas include effective monitoring of accounts receivable, proactive follow-up on outstanding payments, accurate reporting and strict adherence to the company's credit control policies and procedures. The role supports the Finance Department in ensuring financial accuracy and operational efficiency.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

Job Description

Department:Corporate / Compliance

Reporting To:COO / Management

Job Summary

We are looking for a detail-oriented and mature Compliance Executive to support the Company’s compliance, contractual, and employee-related matters across Malaysia and Dubai operations.

This role is suitable for candidates with corporate legal/compliance backgrounds who are comfortable handling labor-related matters, internal governance, compliance coordination, risk assessments, and cross-border corporate support.

Key Responsibilities

• Review and verify contracts, agreements, and internal documents prepared by external legal firms
• Coordinate and liaise with external law firms on legal, compliance, employment, and corporate matters
• Support employee-related compliance matters for both Malaysia and UAE operations
• Handle labor-related matters, disciplinary documentation, dispute coordination, and compliance risk assessments
• Ensure proper documentation, evidence tracking, and record management for sensitive matters
• Assist management in improving internal governance, compliance processes, and policy implementation
• Support matters related to international tax, cross-border operational compliance, and corporate structuring when necessary
• Conduct compliance reviews and basic legal risk analysis for operational matters

Requirements

• Possess valid legal practicing license / law qualification
• Min 2 years experience in corporate legal, compliance, or in-house legal related roles
• Experience handling labor disputes, compliance matters, and contract reviews
• Strong analytical thinking and attention to detail
• Strong sense of professionalism, confidentiality, and evidence awareness
• Able to handle sensitive matters rationally and objectively
• Exposure to international tax or cross-border corporate matters is an advantage

Preferred Profile

• Mature and stable personality
• Strong documentation and organizational skills
• Able to work independently with good judgment
• Comfortable working in a fast-paced and evolving business environment
• Experience supporting regional or international business operations is a plus

Apply Link: https://jobs.persolmalaysia.com/detail/39001?apply_id=39001&utm_source=jobstore&utm_medium=sponsored

Contact Email: jiayi.neoh@persolapac.com

Benefits

A. FlexiBenefit Program (Effective Jan 1, 2026)

• Annual post-tax budget of RM 3,000 per eligible employee
• Customizable across five categories:
• Health & Medical Wellness
• Learning & Development
• Sports & Fitness
• Family & Lifestyle
• Work Efficiency & Commuting
• Available upon successful probation completion.

B. Hybrid Work Benefit

• Business Development roles: Fully remote upon confirmation
• Solution Architects, Technical Account Managers, Operation Specialist, Cloud Operations Team Lead , Compliance Executive / Compliance Specialist :
• Upon confirmation: 4 days in-office + 1 remote day
• After 1 year + strong performance (Grade B+): 3 days in-office + 2 remote days
• Highlights: Structured flexibility, work-life balance, and performance-based progression.

C. Additional Benefits

• Flexible clock-in time
• Annual Leave: 14 days (years 1–5), 20 days (year 6 onward)
• Medical insurance (outpatient & hospitalization)
• Clear career progression & promotion opportunities
• Office within a 10-minute walk from public transportation

Job Description

Job Highlights

• Career Development Opportunities (Professional Study Scheme)
• Approved Employer-Professional Development and Trainee Development for Association of Certified Chartered Accountants (“ACCA”)
• Exposure with listed companies audits and various corporate exercise such as IPO.
• Hands-on mentoring and direct guidance from experienced Assurance Assistant Managers and Managers

Job Summary

• Actively establish, maintain and strengthen internal and external relationships, execute assurance procedures
• Working under the supervision of an Assurance Assistant Manager, Manager or Senior Manager, and helps execute audit work and present its findings to the client.
• Contribute technical insights to audit client engagements and internal projects

Duties and Responsibilities

• Lead a team to participate in audit assignments from beginning to end including:
• Performing audit field works
• Document and compiling audit working papers
• Identify issues and present audit findings and recommendations as well as conduct follow up actions and meeting tight deadlines.
• Review audit reports
• Execute solid understanding of accounting and auditing principles (e.g MFRS/IFRS/MPERS/CA 2016 and ISA)
• Supervise Assurance Associate and facilitating a connection for team needs and requirements
• Develop and maintain an excellent communication with peers, superiors and external parties

Requirements

• Possess at least a Bachelor's Degree in Accounting or Finance, or those with a full or partial professional qualification (MICPA, ACCA, ICAEW, ICA, ICAA, CPA(A) or CIMA)
• At least 2 years of relevant external audit experience
• Computer literate with working knowledge of MS Office applications
• Knowledge in ProSystem fx Engagement will be an added advantage
• Strong technical ability, excellent interpersonal skills and leadership qualities
• Team players with strong sense of responsibility
• Willingness to learn and travel

Apply Link: https://jobs.persolmalaysia.com/detail/39022?apply_id=39022&utm_source=jobstore&utm_medium=sponsored

Contact Email: KahYe.Chan@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

塞里坎迪集團公司

公司：YANUR TRADING COMPANY SDN BHD

職位：成本控制主管

報告對象：公司財務經理

部門：公司財務與會計

地點：瓜拉貝萊特。

職位目標：

負責監督集團的財務運營，同時確保所有部門（包括零售超市、批發分銷、家禽養殖和分銷供應業務）都實行嚴格的成本控制和財務紀律。

主要職責：

1. 財務管理與報告

一、監控及分析財務業績，包括銷售額、毛利率、營運費用及獲利能力。

二、確保會計記錄的準確性並符合財務報告準則。

2. 預算與財務規劃

一、協助各部門編製年度預算及財務預測，並進行適當的成本分析。

二、協助管理階層進行策略規劃及財務決策。

3. 成本控制與成本管理

一、在所有業務部門開發及實施成本控制系統。

二、監控營運費用，包括採購、物流、人力成本、水電費及管理費用。

三、對零售營運、倉儲管理、家禽養殖及批發營運進行成本分析。

IV. 建立並監控成本基準和關鍵績效指標，以追蹤部門績效。

五、找出成本洩漏點並提出矯正措施。

六、與各部門主管合作，實施成本削減計畫。

VII. 監控單位成本指標，例如每件產品的成本、每次交付的成本和每個生產週期的成本。

4. 營運成本分析

一、分析零售店、批發業務及生產部門的營運成本。

二、審查庫存持有成本、損耗、縮水和庫存損失。

三、評估供應商定價及採購成本結構。

IV. 評估部門、產品和品牌的績效，並提供獨立觀察。

五、監控採購活動及成本分析。

VI. 提供財務見解，以改善定價策略和利潤率表現。

5. 投資與專案評估

一、對新業務項目及資本投資進行財務可行性研究。

二、建立財務模型，包括內部報酬率 (IRR)、淨現值 (NPV) 和投資回收期分析。

三、監控擴張項目及資本投資的財務績效。

6. 內部控制與風險管理

一、在所有部門建立和執行財務控製程序。

二、加強零售店、倉庫及農場設施的庫存控制制度，將庫存損失降至最低。

三、確保支出及採購的適當審批流程。

四、監督財務運作的標準作業程序。

五、監督整個組織的財務和會計人員。

六、確保及時、準確地進行財務報告。

七、提供培訓和指導，以提高各部門的財務紀律。

VIII. 透過庫存差異分析，監控各部門的損耗和變質。

IX. 經常監控滯銷庫存和周轉緩慢的庫存。

優先考慮的行業經驗：

• 快速消費品貿易與經銷

• 零售超市經營

• 家禽或食品生產者

• 供應鏈和物流營運

關鍵知識和技能能力：

• 財務規劃與分析

• 成本控制與營運成本管理

• 預算和獲利能力管理

• 財務建模與投資分析

• 較強的分析與決策能力

• 領導力和跨職能協調

福利待遇

• 附近公共交通
• 醫療保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Serikandi Group of Companies

Company: YANUR TRADING COMPANY SDN BHD

Position: Cost Control Executive

Reporting to:  Corporate Finance Manager

Department: Corporate Finance & Accounts

Location: Kuala Belait.

Purpose of the Position:

Responsible for overseeing the financial operations of the group while ensuring strong cost control and financial discipline across all divisions including retail supermarkets, wholesale distribution, poultry farming, and distribution supply operations.

Key Responsibilities:

1. Financial Management & Reporting

I. Monitor and analysis financial performance including sales, gross margins, operating expenses, and profitability.

II. Ensure accuracy of accounting records and compliance with financial reporting standards.

2. Budgeting & Financial Planning

I. Assistance in annual budgets and financial forecasts for all divisions with a proper cost analysis.

II. Support management in strategic planning and financial decision making.

3. Cost Control & Cost Management

I. Develop and implement cost control systems across all business divisions.

II. Monitor operational expenses including procurement, logistics, labour costs, utilities, and administrative overheads.

III. Conduct cost analysis for retail operations, warehouse management, poultry farming, and Wholesale operation.

IV. Establish and monitor cost benchmarks and KPI to track division performance.

V. Identify areas of cost leakage and recommend corrective actions.

VI. Work with division heads to implement cost reduction initiatives.

VII. Monitor cost per unit metrics such as cost per product, cost per delivery, and cost per production cycle.

4. Operational Cost Analysis 

I. Analyze operational costs across retail outlets, wholesale operations, and production units.

II. Review inventory carrying costs, wastage, shrinkage, and stock losses.

III. Evaluate supplier pricing and procurement cost structures.

IV. Evaluate the performance of division, products and brands and provide independent observations.

V. Monitor procurement activity and cost analysis.

VI. Provide financial insights to improve pricing strategies and margin performance.

5. Investment & Project Evaluation

I. Conduct financial feasibility studies for new business projects and capital investments.

II. Develop financial models including IRR, NPV, and payback analysis.

III. Monitor financial performance of expansion projects and capital investments.

6. Internal Control & Risk Management

I. Establish and enforce financial control procedures across all divisions.

II. Strengthen inventory control systems in retail outlets, warehouses, and farm facilities and minimize the stock loss to bare minimum.

III. Ensure proper approval processes for expenditures and procurement.

IV. Monitor standard operating procedures for financial operations.

V. Supervise finance and accounting staff across the organization.

VI. Ensure timely and accurate financial reporting.

VII. Provide training and guidance to improve financial discipline across departments.

VIII. Monitor Shrinkage loss and spoilage across all division due by stock variance analysis.

IX. Frequent monitoring of Dead stock and slow moving stocks.

Preferred Industry Experience:

• FMCG trading and distribution

• Retail supermarket operations

• Poultry or food production businesses

• Supply chain and logistics operations

Key Knowledges & Skills Ability:

• Financial planning and analysis

• Cost control and operational cost management

• Budgeting and profitability management

• Financial modelling and investment analysis

• Strong analytical and decision-making skills

• Leadership and cross-functional coordination

Perks & Benefits

• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Tanggungjawab:

A. Kawalan Dokumen

1) Membantu dalam menguruskan sistem kawalan dokumen kualiti.

2) Menyediakan dan menyemak semula Prosedur Kualiti untuk pemilik proses.

3) Menyediakan Notis Perubahan Dokumen.

4) Mengeluarkan dokumen dengan pengenalpastian 'Salinan Induk', 'Salinan Terkawal', 'Salinan Tidak Terkawal' dan 'Untuk

Tujuan Latihan sahaja'.

5) Mengemas kini dan menyelenggara Senarai Induk Dokumen dan Senarai Induk Rekod serta mengawal pengedaran

dokumen dalam Sistem Pengurusan Pematuhan Kualiti & Kawal Selia (QRCMS).

6) Menyelenggara Salinan Induk, Salinan Terkawal dan dokumen Usang.

B. Dokumentasi Teknikal

1) Membantu dalam mengarang dan menyelenggara Dokumentasi Teknikal mengikut keperluan EU MDR 2017/745.

2) Berhubung dengan OM untuk mendapatkan Dokumentasi Teknikal terkini secara berkala.

C. Audit

1) Membantu dalam merancang dan menyelaras audit penilaian berkala Pembekal / OM.

2) Menyertai Audit Dalaman, audit penilaian berkala Pembekal / OM dan Audit Luaran.

3) Menyusun dan menyelenggara fail audit.

D. Reka Bentuk dan Pembangunan

1) Berkomunikasi dengan OM untuk menilai kebolehlaksanaan reka bentuk baharu atau perubahan dalam reka bentuk sedia ada.

2) Menyelaras dengan pasukan pelbagai fungsi termasuk Jualan dan Pemasaran, QA / QC / RA, untuk menyelaraskan objektif projek reka bentuk dan pembangunan.

3) Menyediakan pelan reka bentuk dan memantau garis masa projek.

4) Menyediakan borang permintaan sampel untuk reka bentuk dan pembangunan (SRD).

5) Menganjurkan mesyuarat semakan dengan ahli pasukan pada setiap peringkat reka bentuk dan pembangunan.

6) Menjalankan pengesahan dan pengesahan ke atas reka bentuk dan pembangunan produk untuk pematuhan.

7) Melengkapkan dan menyelenggara fail reka bentuk dan pembangunan.

E. Pengesahan Karya Seni

1) Memeriksa, menyemak dan mengesahkan pelabelan pembungkusan peranti bagi memastikan pematuhan dengan keperluan pelanggan dan Keperluan Kawal Selia yang Berkenaan.

2) Berhubung dengan pembekal / pereka / OM untuk pindaan dan penukaran karya seni.

3) Berhubung dengan pelanggan untuk pindaan dan kelulusan karya seni.

4) Menyusun dan menyelenggara Fail Karya Seni.

F. Lain-lain

1) Menyertai Pasukan Pengurusan Risiko.

2) Menetapkan nombor kod bar GS1 untuk item baharu / item yang diubah.

3) Menetapkan nombor lot untuk produk pengilang yang sah.

4) Melaksanakan tugas-tugas lain yang berkaitan dengan kerja yang diarahkan oleh pihak atasan.

Faedah & Kebaikan

• Insurans perubatan
• Cuti peribadi

Responsibility :

A. Documents Control

1) Assisting in managing quality document control system.

2) Preparing and revising Quality Procedures for process owner.

3) Preparing Document Change Notice.

4) Issuing document with identification of 'Master Copy', 'Controlled Copy', 'Uncontrolled Copy' and 'For

Training Purpose only'.

5) Updating and maintaining Document Master List and Records Master List and controlling the distribution

of documents within the Quality & Regulatory Compliance Management System (QRCMS).

6) Maintaining Master Copy, Controlled Copy and Obsolete documents.

B. Technical Documentation

1) Assisting in composing and maintaining Technical Documentation in accordance with EU MDR 2017/745 requirements.

2) Liaising with OM to obtain latest Technical Documentation periodically.

C. Audits

1) Assisting in planning and coordinating Supplier / OM's periodic evaluation audit.

2) Participating in Internal Audits, Supplier / OM's periodic evaluation audit and External Audit.

3) Compiling and maintaining audit files.

D. Design and Development

1) Communicating with OM to assess the feasibility of new designs or changes in existing designs.

2) Coordinating with cross-functional teams including Sales and Marketing, QA / QC / RA, to align design and development project objective.

3) Preparing design plan and monitoring project timelines.

4) Preparing sample requisition form for design and development (SRD).

5) Organizing review meeting with team members on every design and development stages.

6) Conducting verification and validation on design and development product for compliance.

7) Completing and maintaining design and development files.

E. Artwork Verification

1) Checking, reviewing and verifying labelling of the device packaging to ensure compliance with customer requirement and Applicable Regulatory Requirements.

2) Liaising with supplier / designer / OM for artwork amendment and conversion.

3) Liaising with customer for artwork amendment and approval.

4) Compiling and maintaining Artwork File.

F. Others

1) Participating in Risk Management Team.

2) Assigning GS1 barcode number for new item / changed item.

3) Assigning lot number for legal manufacturer's product.

4) Performing other work related functions as assigned by superior

Perks & Benefits

• Medical insurance
• Personal leave

責任 ：

A. 文件控制

1）協助管理品質文件控制系統。

2）為流程負責人準備和修訂品質程序。

3）準備文件變更通知。

4) 簽發標示「主副本」、「受控副本」、「非受控副本」及「用於」標識的文件

僅供培訓用途。

5）更新和維護文件主清單和記錄主清單，並控制分發

品質與法規遵從管理系統（QRCMS）中的文件。

6）維護主副本、受控副本和已作廢的文件。

B. 技術文檔

1) 協助撰寫和維護符合歐盟醫療器材法規 2017/745 要求的技術文件。

2）定期與 OM 聯絡以取得最新的技術文件。

C. 審計

1）協助規劃和協調供應商/營運經理的定期評估審核。

2）參與內部審核、供應商/營運經理定期評估審核和外部審核。

3）編制和維護審計文件。

D. 設計與開發

1) 與營運經理溝通，評估新設計或現有設計變更的可行性。

2) 與包括銷售和行銷、品質保證/品質控制/法規事務在內的跨職能團隊協調，以統一設計和開發專案目標。

3）制定設計方案並監控專案進度。

4) 準備設計與開發樣品申請表（SRD）。

5）在每個設計和開發階段組織與團隊成員的評審會議。

6）對設計和開發產品進行合規性驗證和確認。

7）完成和維護設計和開發文件。

E. 藝術品驗證

1）檢查、審核和核實設備包裝標籤，以確保符合客戶要求和適用的監管要求。

2) 與供應商/設計師/訂單經理聯絡，進行美術設計修改和轉換。

3）與客戶溝通，修改設計稿並獲得批准。

4）整理和維護美術作品文件。

F. 其他

1）參與風險管理團隊。

2) 為新商品/變更商品分配 GS1 條碼編號。

3）為合法製造商的產品分配批號。

4）執行上級指派的其他與工作相關的職能。

福利待遇

• 醫療保險
• 個人休假

As a QA Engineer you will be supporting the development teams by ensuring the quality of their output through a combination of manual and automated testing.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Key Responsibilities:

• Collaborating with cross functional teams to understand product features and architecture.
• Deriving meaningful test scenarios based on business requirements and system workflows.
• Performing functional, regression, integration and end-to-end testing on tasks and epics.
• Developing and maintaining an up-to-date regression pack to ensure ongoing testing of critical functionalities.
• Writing, executing, and maintaining test cases for automation.
• Assisting in bug reproduction, investigation and work with developers on root cause analysis.
• Maintaining test scripts to run in CI/CD environment.
• Promoting delivery of quality software.
• Communicating effectively on progress and ensure impediments are raised early to minimise impact on the delivery.

• Proven experience in quality assurance across automated and manual testing within software development with at least 3+ years of experience.
• Should have 2+ years’ experience in front-end, API and end-to-end testing.
• Develop and maintain automated scripts using tools like Playwright, Cypress, K6 and Postman.
• Strong preference for experience in scripting language such as TypeScript, JavaScript.
• Skilled in using CI/CD tooling such as GitLab, TeamCity etc
• Experience using Jira or similar project management tool.
• Maintain and enhance test documentation including test scenarios and bug reports.
• Excellent attention to detail, highly organised with a proactive and independent approach.
• Capable of working on multiple tasks simultaneously and managing deadlines.

Preferred Qualifications

• Relevant testing qualifications such as ISTQB, Agile software testing courses.
• Experience with Playwright using Typescript language.
• Experience in API testing using Postman or similar tools.
• Good to have knowledge in C#
• A positive attitude with the ability to work independently and as part of a team.
• Knowledge of Agile methodologies and experience working in an agile environment.

Based out of our Malaysian office, the successful candidate will:

• Review and conduct AML/KYC/PEP and Sanction Checks investigating sanction alerts and adverse media.
• Conduct High Risk payment, Relationship Management Agreement (RMA) and transaction monitoring reviews, and investigate potential issues arising
• Perform day-to-day compliance activity to support the business i.e. compliance approvals, escalations, alerts
• Assist with the Compliance Monitoring Process, carrying out testing and quality control checks as required.
• Work with the global Compliance Team to develop, implement, and monitor the applicable Compliance Monitoring Plans (CMP) to ensure appropriate controls are developed, monitored and updated to reflect changing regulatory and industry requirements.
• Enhance management reporting and assist in the periodic reporting to the Chief Compliance Officer (CCO), the Compliance Committee, Board of Directors, Senior Management and the parent company.
• Assist in annual policy and procedure reviews highlighting any potential areas of improvement.
• Assist with developing and providing compliance training to employees.
• Support regulatory data enhancement projects as they arise.
• Keep abreast of all relevant regulatory developments.
• Any other ad-hoc projects and duties as required.

As a Quality Control Inspector, you'll be reporting to an Inspection Team Leader and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Design test cases and sets of test cases to cover test conditions and documentation
• Responsible to perform manual and automation testing
• Manage all issues and defects that arise during testing and ensure all of them are resolved in a timely manner
• Schedule test executions in order to meet the project timeline
• Prepare user guide/ system guide and provide training for new/changes of functional to system support team

WHAT WE EXPECT OF YOU:

• At least 2 years work experience, preferably in a startup environment
• Experience in testing tech application and system
• Familiarity with automated testing tool & test script
• Exposure to API and web technologies
• Able to detect defects and familiar with JIRA and Confluence

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Execute manual test cases and report defects with clear documentation.

• Perform functional, regression, integration, user acceptance (UAT), and end-to-end testing.
• Analyze complex software systems to identify root causes of issues.
• Collaborate with cross-functional teams throughout the Agile/Scrum development process.
• Prepare and deliver detailed reports on testing progress, defect status, and test coverage.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Recommend and implement process improvements to enhance QA effectiveness.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 2 – 5 years of professional experience in software testing or a similar QA role.
• Proven experience in Automate & manual testing for web, mobile, and API platforms.
• Proven experience in preparing coding for automation test in JavaScript/TypeScript.
• Strong analytical and problem-solving abilities.
• Good command of English communication, both written and verbal.
• Self-motivated, detail-oriented, and results-driven.
• Experience with Playwright or Cypress is an advantage.
• Domain knowledge in finance, healthcare, or e-commerce is a plus.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

About ThoughtFull

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job DescriptionThoughtfull is looking for a driven, resourceful and strategic individual to be our Clinical Quality and Provider Engagement Manager. You will play a key role in monitoring and improving the quality of services and engagement with our network of providers across Asia and beyond. This includes measuring quality outcomes, planning professional development programs, evaluating learning and development initiatives, managing relationships with relevant institutional stakeholders, and ensuring our network service quality remains at the highest level. The ideal candidate combines subject matter expertise in mental health with the ability to think strategically about improving quality and strengthening engagement with our global network of mental health professionals.

The outcomes you will drive: 
Performance

• You will identify trends in clinical performance data and translate them into actionable quality improvement initiatives.
• You will ensure clinical practices comply with relevant regulatory and ethical standards across operating markets.
• You will work with trainers and mental health professionals to develop a continuous learning and development curriculum informed by quality audit findings, platform needs, and emerging clinical evidence.
• You will monitor provider engagement metrics and proactively address signs of disengagement or attrition risk.

People

• You will work closely with the Clinical Operations team, Solutions, Product, and RnD functions to ensure provider experience, clinical quality insights, and training needs are integrated into platform development and organisational strategy.
• You will serve as the primary relationship holder for the provider network, addressing concerns, gathering input, and maintaining high levels of satisfaction and retention.
• You will develop and execute initiatives that strengthen provider connection to ThoughtFull’s mission, culture, and each other (e.g., peer support groups, communities of practice, recognition programmes)

Process

• You will be accountable for maintaining and improving clinical quality standards and frameworks for care delivery across text-based, video, and in-person therapy modalities.
• You will establish systems and processes for regular clinical audits and case reviews to ensure ThoughtFull Professionals (counsellors and clinical psychologists) meet established standards of care.
• You will continuously monitor and improve quality of care by implementing and improving feedback mechanisms (e.g., session reviews, outcome tracking, client satisfaction data)

Product

• You work cross-functionally to develop a provider-facing product strategies
• You will contribute to productizing existing solutions and frameworks to improve provider engagement and platform effectiveness

Philosophy

• You will continually demonstrate a growth mindset and hunger for growth and learning in all areas of work

About You:

• Registered or licensed mental health professional (clinical psychologist, counselling psychologist, or counsellor) with an active credential from a recognised professional body.
• Master’s degree in clinical psychology, counselling psychology, counselling, or a closely related mental health discipline.
• At least 5 years of clinical practice experience.
• Possess a growth mindset and proactively seeks career growth
• Demonstrated experience in supervisory, quality assurance, or clinical leadership roles with responsibility for the performance and development of other practitioners.
• Experience working across multiple care modalities (text-based, video, in-person) preferred.
• Comfortable with the use of AI tools in daily tasks and workflows

Basic Salary Range: MYR6,000 – MYR10,000

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.