Total 22 Senior Executive level Information Technology job vacancies in Kuala Lumpur

Software Engineer C++

Malaysia

Join a Global Leader in Cybersecurity

At NextLabs, we build advanced data protection and Zero Trust security solutions trusted by global enterprises. Our technology protects critical business data across cloud and on-prem environments, helping organizations manage access, prevent data loss, and ensure compliance.

We’re looking for passionate C/C++ Software Engineers to join our team and build next-generation high-performance systems.

Why This Role is Exciting

• Work on low-level, high-performance systems and security platforms
• Build solutions based on policy-driven access control (XACML)
• Develop products deployed in cloud & containerized environments (AWS/Azure/GCP)
• Collaborate with global Agile engineering teams
• Grow into Senior Engineer / System Architect roles

What You’ll Be Doing

• Software Development
• Design, develop, and maintain high-performance applications using C/C++
• Participate in full development lifecycle: design, coding, testing, and optimization

• Security & Policy Platform Development
• Build and enhance policy management and enforcement systems
• Work with XACML-based access control frameworks to define and enforce security policies
• Develop system components that support fine-grained, attribute-based access decisions

• System & Performance Engineering
• Develop system-level components involving:
• Networking protocols (TCP/TLS/socket)
• High-concurrency services
• Analyze and optimize system performance and scalability
• Debug using tools such as GDB, WinDbg

• Advanced Engineering
• Contribute to:
• Code instrumentation / API hooking
• Database engine performance and optimization (for senior scope)
• Work on low-level integrations and core system modules

• Collaboration
• Work in Agile Scrum teams with global engineering groups
• Collaborate with product teams to deliver enterprise-grade solutions

What We’re Looking For

• Must-Have
• Strong C/C++ programming skills
• Strong understanding of object-oriented programming (OOP) and object-oriented design (OOD)
• Experience with Linux and/or Windows development

• Nice-to-Have (Bonus Skills)
• Experience with:
• Networking protocols (TCP/IP, TLS, sockets)
• High-concurrency systems
• Exposure to policy-based access control systems (e.g., XACML)
• Familiarity with:
• Debugging tools (GDB, WinDbg)
• System-level programming concepts

• What Makes You a Great Fit
• Strong analytical and problem-solving mindset
• Interest in security systems and access control architecture
• Proactive, self-driven, and eager to learn
• Good communication and teamwork skills

Grow Your Career with Us

At NextLabs, you will work on complex, security-focused systems used by global enterprises.

You will have opportunities to:

• Develop expertise in system programming, security, and policy-based access control (XACML)
• Advance into Senior Engineer or System Architect roles
• Gain hands-on experience in cloud, containerization, and distributed systems
• Work on cutting-edge Zero Trust security platforms

Benefits & Perks

• Training & certification support (e.g., Azure, AWS, etc.)
• Career growth opportunities.
• Exposure to global projects & enterprise technologies
• Annual Leave entitlement
• Hybrid working arrangement (work-life balance)
• Flexible working hours
• Monthly free meal/ team lunch
• Birthday celebrations & team bonding activities
• Medical & insurance coverage
• Employee Performance recognitions

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Work visa sponsorship
• Personal leave
• Open culture
• Paid training and development
• Remote work flexibility

Lokasi: Johor, Kuala Lumpur dan Pulau Pinang Calon Dicari

Keperluan Kerja

• Calon mesti memiliki sekurang-kurangnya Diploma/Diploma Lanjutan/Tinggi/Siswazah dalam Kejuruteraan (Mekanikal) atau setaraf.
• Sekurang-kurangnya 1 Tahun pengalaman kerja dalam bidang berkaitan diperlukan untuk jawatan ini.
• Bersedia untuk belajar.
• Memerlukan pengalaman industri semikonduktor / mekanikal / pcb yang berkaitan
• Bahasa yang diperlukan: Bahasa Cina, Bahasa Inggeris, Bahasa Malaysia.
• Calon yang bertutur dalam bahasa Cina diutamakan.
• Graduan baru dialu-alukan untuk memohon.
• Bercita-cita tinggi, Bermotivasi Diri, Bekerja Berpasukan dan Berdikari.
• Menyelaras dan bekerjasama dengan rakan sekerja untuk mencapai dan mencapai sasaran.
• Mempunyai pengangkutan sendiri dan bersedia untuk melancong.
• Boleh mula bekerja dengan segera.
• Boleh bekerja dengan pengawasan minimum.
• Mempunyai pengetahuan dalam bidang mesin adalah satu kelebihan tambahan.
• Jawatan kosong di Johor, Pulau Pinang, Kuala Lumpur.
• Fleksibiliti dan kesediaan untuk kerap melancong ke lokasi yang ditetapkan, termasuk Kuala Lumpur, Pulau Pinang, Singapura dan Indonesia.

Tanggungjawab Kerja

• Melayan pertanyaan jualan & mencapai sasaran jualan.
• Mengurus dan membina hubungan dengan pelanggan sedia ada.
• Sumber untuk pelanggan baharu.
• Mengekalkan komunikasi yang erat dengan pelanggan, membina hubungan kerja yang positif untuk memupuk kesetiaan pelanggan.
• Menyediakan laporan jualan & sebut harga.
• Kumpulkan dan catatkan maklum balas pelanggan, serta berikan cadangan penambahbaikan produk kepada pasukan penyelidikan dan pembangunan.
• Menyumbang kepada pengembangan asas pelanggan kami dengan mengambil bahagian secara aktif dalam usaha untuk memperoleh pelanggan baharu.
• Bekerjasama dengan pasukan perkhidmatan, menawarkan sokongan teknikal untuk memastikan kepuasan pelanggan terhadap produk kami.
• Memberi sebut harga kepada pelanggan dan mengesyorkan peralatan yang sesuai berdasarkan keperluan mereka.
• Menyediakan dan menyampaikan cadangan teknikal yang menerangkan produk & perkhidmatan kepada pelanggan.
• Pembelian alat ganti atau peralatan.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Cuti peribadi

Location :  Johor, Kuala Lumpur and Penang Candidates Wanted

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Attend to sales enquiry & achieve sales target.
• Manage and build relationships with existing customers.
• Source for new customers.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Prepare sales report & quotation.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Collaborate with service team, offering technical support to ensure customer satisfaction with our products.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave

工作地點：柔佛、吉隆坡和檳城 招募候選人

職位要求

• 應徵者必須至少持有工程（機械）專業的文憑/高級文憑/高等文憑/研究生文憑或同等學歷。
• 此職位要求至少1年相關領域的工作經驗。
• 樂於學習。
• 需具備相關的半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會說中文的候選人。
• 歡迎應屆畢業生申請。
• 有抱負、積極主動、善於團隊合作且獨立自主。
• 與同事協調合作，達成目標。
• 自備交通工具並願意出差。
• 能夠立即開始工作。
• 能夠在極少監督下獨立工作。
• 具備機械方面的知識是一項優勢。
• 柔佛、檳城、吉隆坡均有職缺。
• 能夠靈活安排時間，並願意經常前往指定地點出差，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 處理銷售諮詢並完成銷售目標。
• 管理並維護與現有客戶的關係。
• 尋找新客戶來源。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 準備銷售報告和報價單。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 積極參與獲取新客戶的工作，為擴大客戶群做出貢獻。
• 與服務團隊合作，提供技術支援，確保客戶對我們的產品感到滿意。
• 向客戶提供報價，並根據他們的需求推薦合適的設備。
• 準備並向客戶提交技術方案，解釋產品和服務。
• 採購備件或設備。

福利待遇

• 津貼（旅費、交通費等）
• 個人休假

We are looking for a hands-on, customer-oriented Outlet Supervisor to lead our arcade outlet and manage a team of frontline staff. If you enjoy working with people in a fun and fast-paced environment, and have a passion for customer service, we would love to hear from you.

The Supervisor will be based at the new outlet, Berjaya Times Square, Kuala Lumpur.

Key Responsibilities :

• Supervise and lead a team of frontline arcade staff.
• Prepare and plan staff duty rosters and manage daily manpower arrangements.
• Monitor staff attendance, performance, and provide guidance and support when needed.
• Ensure the outlet is clean, safe, and operating smoothly at all times.
• Ensure smooth day-to-day outlet operations and excellent customer service.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure arcade machines, games, and facilities are well-maintained and operational.
• Oversee cash handling, daily sales closing, and basic inventory control.
• Support outlet promotions, events, and marketing activities.
• Ensure compliance with company SOPs and shopping mall requirements.

Requirements:

• Minimum SPM qualification, preferably Diploma.
• At least 2 years of supervisory experience in retail, entertainment, F&B, or customer service operations.
• Experience leading a small team of frontline staff.
• Good communication and customer service skills.
• Responsible, hands-on, and able to work independently.
• Willing to work shifts, weekends, and public holidays.

Why Join Us?

• Fun and dynamic entertainment environment.
• Opportunity to lead and grow your management skills.
• Career advancement opportunities.
• Competitive salary and benefits.

我們正在尋找一位務實、以客戶為中心的門市主管，負責管理我們的遊戲廳門市和第一線員工團隊。如果您喜歡在輕鬆愉快的快節奏環境中與人合作，並且對客戶服務充滿熱情，我們非常期待您的加入。

主要職責：

• 監督並領導第一線遊戲廳員工團隊。
• 制定和規劃員工值班表，並管理日常人力安排。
• 監督員工出勤率和工作表現，並在需要時提供指導和支援。
• 確保插座始終保持清潔、安全、運作順暢。
• 確保門市日常運作順暢，並提供優質的客戶服務。
• 專業地處理客戶的諮詢、回饋和投訴。
• 確保遊戲機、遊戲和設施維護良好且運作正常。
• 負責現金處理、每日銷售結算和基本庫存控制。
• 支援門市促銷、活動和行銷活動。
• 確保遵守公司標準作業規程和商場規定。

要求：

• 最低學歷要求為SPM（馬來西亞教育文憑），最好持有文憑。
• 至少2年零售、娛樂、餐飲或顧客服務營運的管理經驗。
• 具備領導小型第一線員工團隊的經驗。
• 良好的溝通能力和客戶服務技巧。
• 責任心強，動手能力強，能獨立工作。
• 願意輪班工作，包括週末和假日。

為什麼要加入我們？

• 充滿樂趣和活力的娛樂環境。
• 有機會發揮領導才能，提升管理技能。
• 職業晉昇機會。
• 具競爭力的薪資和福利。

We are looking for a hands-on, customer-oriented Outlet Supervisor to lead our arcade outlet and manage a team of frontline staff. If you enjoy working with people in a fun and fast-paced environment, and have a passion for customer service, we would love to hear from you.

The Supervisor will be based at the new outlet, Berjaya Times Square, Kuala Lumpur.

Key Responsibilities :

• Supervise and lead a team of frontline arcade staff.
• Prepare and plan staff duty rosters and manage daily manpower arrangements.
• Monitor staff attendance, performance, and provide guidance and support when needed.
• Ensure the outlet is clean, safe, and operating smoothly at all times.
• Ensure smooth day-to-day outlet operations and excellent customer service.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure arcade machines, games, and facilities are well-maintained and operational.
• Oversee cash handling, daily sales closing, and basic inventory control.
• Support outlet promotions, events, and marketing activities.
• Ensure compliance with company SOPs and shopping mall requirements.

Requirements:

• Minimum SPM qualification, preferably Diploma.
• At least 2 years of supervisory experience in retail, entertainment, F&B, or customer service operations.
• Experience leading a small team of frontline staff.
• Good communication and customer service skills.
• Responsible, hands-on, and able to work independently.
• Willing to work shifts, weekends, and public holidays.

Why Join Us?

• Fun and dynamic entertainment environment.
• Opportunity to lead and grow your management skills.
• Career advancement opportunities.
• Competitive salary and benefits.

Kami sedang mencari Penyelia Outlet yang berorientasikan pelanggan dan berdedikasi untuk memimpin outlet arked kami dan menguruskan pasukan kakitangan barisan hadapan. Jika anda gemar bekerja dengan orang ramai dalam persekitaran yang menyeronokkan dan pantas, serta mempunyai minat dalam khidmat pelanggan, kami ingin mendengar daripada anda.

Tanggungjawab Utama:

• Menyelia dan memimpin pasukan kakitangan arked barisan hadapan.
• Menyediakan dan merancang jadual tugas kakitangan serta mengurus pengaturan tenaga kerja harian.
• Pantau kehadiran, prestasi kakitangan, dan berikan bimbingan serta sokongan apabila diperlukan.
• Pastikan saluran keluar bersih, selamat dan beroperasi dengan lancar sepanjang masa.
• Memastikan operasi outlet harian yang lancar dan perkhidmatan pelanggan yang cemerlang.
• Mengendalikan pertanyaan, maklum balas dan aduan pelanggan secara profesional.
• Memastikan mesin, permainan dan kemudahan arked diselenggara dengan baik dan beroperasi.
• Mengawasi pengendalian tunai, penutupan jualan harian dan kawalan inventori asas.
• Menyokong promosi, acara dan aktiviti pemasaran outlet.
• Memastikan pematuhan dengan SOP syarikat dan keperluan pusat membeli-belah.

Keperluan:

• Kelayakan minimum SPM, lebih baik Diploma.
• Sekurang-kurangnya 2 tahun pengalaman penyeliaan dalam operasi runcit, hiburan, F&B atau khidmat pelanggan.
• Pengalaman memimpin pasukan kecil kakitangan barisan hadapan.
• Kemahiran komunikasi dan khidmat pelanggan yang baik.
• Bertanggungjawab, cekap, dan boleh bekerja secara berdikari.
• Bersedia bekerja syif, hujung minggu, dan cuti umum.

Mengapa Sertai Kami?

• Persekitaran hiburan yang menyeronokkan dan dinamik.
• Peluang untuk memimpin dan mengembangkan kemahiran pengurusan anda.
• Peluang kemajuan kerjaya.
• Gaji dan faedah yang kompetitif.

About the Role

We are currently looking for developers across multiple areas, with native iOS and Android development being the highest priority. The ideal candidate will be responsible for developing and maintaining modern mobile applications across communication, Web3, and related platforms.

We are mainly looking for frontend-focused developers with strong understanding of system architecture, development flow, and modern mobile application practices. Candidates who are proficient in using AI tools while still understanding underlying system logic are highly preferred.

Responsibilities

• Develop and maintain mobile applications for Android and/or iOS platforms.

• Build responsive and user-friendly UI/UX experiences.

• Collaborate with backend developers, designers, and product teams to deliver complete features.

• Integrate APIs and third-party services into mobile applications.

• Troubleshoot, debug, and optimize application stability and performance.

• Implement Firebase Cloud Messaging (FCM), APNs, and related push notification services.

• Stay updated with the latest mobile development trends and technologies.

Requirements

• 3-5+ years of relevant experience, with proven experience in different project types.

• Comfortable with a remote and on-call work culture.

Strong experience in one or more of the following:

• Java/Kotlin (Android)

• Swift (iOS)

Additional Requirements

• Experience developing mobile or frontend applications.

• Basic understanding of web development concepts.

• Proficient in using AI tools while understanding system flow and architecture.

• Basic understanding of APIs, networking, and mobile app workflows.

• Familiar with Firebase Cloud Messaging (FCM), APNs, and push notification integration.

• Familiar with Git and collaboration workflows.

• Strong problem-solving and communication skills.

You'll Thrive Here If...

• You care about code correctness and catch yourself thinking about edge cases first

• You prefer owning a problem end-to-end over waiting for tickets

• You're comfortable with ambiguity - we're early stage, things will change

• You're genuinely curious about AI products

Benefits

• Work From Home (WFM) flexibility

• Fun, collaborative, and fast-paced working environment

• Performance-based bonuses and extra incentives

• Opportunity to work on large-scale systems and platforms

• Flexible and growth-oriented team culture

• Exposure to modern mobile technologies and real-world large user systems

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave
• Remote work flexibility

關於該職位

我們目前正在招募多個領域的開發人員，其中原生 iOS 和 Android 開發是重中之重。理想的候選人將負責開發和維護基於通訊、Web3 及相關平台的現代行動應用程式。

我們主要招募前端開發人員，要求對系統架構、開發流程和現代行動應用開發實務有深入的理解。能夠熟練使用人工智慧工具並理解底層系統邏輯的候選人優先考慮。

職責

• 開發和維護適用於 Android 和/或 iOS 平台的行動應用程式。

• 建立響應迅速且使用者友好的使用者介面/使用者體驗。

• 與後端開發人員、設計師和產品團隊合作，交付完整的功能。

• 將 API 和第三方服務整合到行動應用程式中。

• 排查故障、調試並優化應用程式的穩定性和效能。

• 實作 Firebase 雲端訊息傳遞 (FCM)、APNs 和相關推播通知服務。

• 隨時了解最新的行動開發趨勢和技術。

要求

• 3-5年以上相關經驗，並有不同類型專案的成功經驗。

• 能夠適應遠距辦公和隨叫隨到的工作方式。

在以下一個或多個領域擁有豐富的經驗：

• Java/Kotlin（Android）

• Swift（iOS）

其他要求

• 具備行動應用或前端應用開發經驗。

• 具備網站開發概念的基本知識。

• 熟練使用人工智慧工具，同時了解系統流程和架構。

• 具備 API、網路和行動應用程式工作流程的基本知識。

• 熟悉 Firebase 雲端訊息傳遞 (FCM)、APNs 和推播通知整合。

• 熟悉 Git 和協作工作流程。

• 較強的解決問題能力與溝通能力。

如果您具備以下條件，您將在這裡如魚得水…

• 你很在意程式碼的正確性，並且會先考慮邊界情況。

• 你更傾向於從頭到尾負責解決問題，而不是等待工單。

• 你能接受不確定性－我們目前處於早期階段，一切都會改變。

• 你對人工智慧產品真的非常感興趣

好處

• 在家工作 (WFM) 的彈性

• 充滿樂趣、協作性強且節奏快的工作環境

• 績效獎金和額外獎勵

• 有機會參與大型系統和平台的開發工作

• 靈活且以成長為導向的團隊文化

• 接觸現代行動技術和實際大型使用者係統

福利待遇

• 附近公共交通
• 中心位置
• 個人休假
• 遠距辦公的彈性

The Engineering Technician (AC System) is responsible for the installation, maintenance, troubleshooting, and repair of air-conditioning, ventilation, and refrigeration systems throughout the hotel. The role ensures all HVAC equipment operates efficiently, safely, and in compliance with hotel standards to provide a comfortable environment for guests and employees.

Key Responsibilities

HVAC Operations & Maintenance

• Perform preventive and corrective maintenance on air-conditioning, ventilation, and refrigeration systems.
• Inspect, troubleshoot, diagnose, and repair HVAC equipment, including chillers, FCUs, AHUs, split units, package units, and ventilation systems.
• Monitor and maintain HVAC system performance to ensure optimal efficiency and guest comfort.
• Conduct routine inspections of mechanical rooms, plant rooms, and equipment areas.
• Ensure all maintenance activities are completed according to established schedules.

Repair & Troubleshooting

• Respond promptly to maintenance requests and HVAC-related breakdowns.
• Identify equipment faults and perform repairs in a timely manner.
• Replace defective components such as motors, thermostats, filters, compressors, belts, and control systems.
• Coordinate with external contractors when specialized repairs are required.
• Maintain records of repairs and maintenance activities.

Energy Management

• Monitor energy consumption and recommend initiatives to improve energy efficiency.
• Assist in maintaining optimal operating conditions of HVAC systems to reduce utility costs.
• Support sustainability and environmental programs related to energy conservation.

Safety & Compliance

• Ensure compliance with safety regulations, engineering procedures, and hotel policies.
• Follow lockout/tagout procedures and safe work practices when performing maintenance.
• Handle refrigerants, tools, and equipment safely and responsibly.
• Maintain a clean and safe work environment.
• Report any safety hazards or equipment defects immediately.

General Engineering Support

• Assist with general engineering and maintenance tasks as required.
• Support emergency repairs and operational requirements across hotel facilities.
• Participate in renovation, refurbishment, and project-related works when assigned.
• Provide technical support to other engineering team members.

Administration & Reporting

• Complete maintenance logs, work orders, and equipment records accurately.
• Update preventive maintenance schedules and service reports.
• Monitor spare parts inventory and report stock requirements.
• Ensure proper documentation of equipment performance and maintenance history.

Requirements

• Certificate, Diploma, or Technical Qualification in Air Conditioning, Refrigeration, Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum 1–3 years of experience in HVAC maintenance, preferably in a hotel, commercial building, or facilities environment.
• Strong knowledge of air-conditioning, refrigeration, ventilation, and mechanical systems.
• Ability to read technical manuals, schematics, and engineering drawings.
• Knowledge of preventive maintenance practices and troubleshooting techniques.
• Good communication and teamwork skills.
• Willingness to work shifts, weekends, public holidays, and on-call duties when required.

Key Performance Indicators (KPIs)

• Preventive Maintenance Completion Rate
• HVAC Equipment Uptime and Reliability
• Response Time to Maintenance Requests
• Energy Efficiency and Utility Cost Control
• Guest Satisfaction Related to Room Comfort
• Compliance with Safety and Engineering Standards
• Accuracy of Maintenance Records and Reports
• Reduction of Equipment Downtime and Repeat Repairs

• Annual Leave
• Free duty meals
• Birthday Leave
• Long Service Award
• Compassionate Leave
• Medical Insurance

• Candidates must posses a Degree in Mechanical Engineering .

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

• Design, develop, and maintain scalable mobile applications for both smartphones and tablets, ensuring a seamless user experience across devices.
• Build high-performance, reliable, and scalable applications by applying best practices in mobile architecture, state management, networking, caching, and offline support.
• Collaborate with product, design, and engineering teams to deliver high-quality features that align with business objectives.
• Integrate analytics and monitoring solutions to measure user behaviour, application performance, and key business metrics.
• Own the end-to-end application release process, including build, testing, deployment, and publication to app stores.
• Ensure software quality through Test-Driven Development (TDD), automated testing, code reviews, and continuous improvement of engineering standards.

• 3–5 years of experience in mobile or full-stack application development
• Strong proficiency in Flutter and Dart
• Hands-on experience with Firebase services such as:
• Authentication
• Firestore / Realtime Database
• Cloud Functions
• Firebase Messaging
• Analytics / Crashlytics
• Experience integrating AI tools into applications
• Strong understanding of software engineering best practices and clean architecture
• Experience with Test-Driven Development (TDD)
• Knowledge of REST APIs and third-party integrations
• Experience publishing and maintaining applications on:
• Apple App Store
• Google Play Store
• Strong awareness of:
• Mobile application security
• Data privacy
• Secure authentication
• Strong focus on user experience (UX) and user-friendly design principles
• Familiarity with Git and CI/CD workflows

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

MerchantSpring is a fast-growing global SaaS platform that helps ecommerce agencies, brands and software partners manage, analyse, and grow their marketplace presence across Amazon, Walmart, and beyond. Our technology partners are a critical growth engine - they extend our platform's value and open doors to new customers around the world.

We're looking for a commercially sharp, relationship-first Executive to own and grow our portfolio of technology partnerships across global markets. These span the ad-tech, retail media, and data intelligence verticals - including partners like algorithmic bidding tools, data connectors, and analytics suites. Beyond managing relationships, you'll be identifying where the biggest mutual growth opportunities lie and making them happen.

This role sits within the Partnerships Team, and you’ll work closely with Product and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

• Assist in developing new technology partnership opportunities globally, from prospecting and onboarding new technology partners, to deepening engagement and managing long-term health.
• Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
• Lead user adoption through integration partners, collaborating closely on joint onboarding flows and ensuring new organisations are activated quickly and successfully.
• Collaborate with integration partners to onboard new users, providing training and support throughout the process.
• Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
• Support the partners' sales teams with enablement activities, from pitches, demos and RFP’s.
• Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
• Monitor partner health and proactively address risks, whether that's adoption gaps, technical friction, or relationship drift.
• Identify opportunities to deepen engagement and expand partnership value.

How Success Is Measured

• Onboard 5+ new organisations per integration partner per month.
• Maintain integration partner client churn at 1% or below.
• Partner pipeline contribution and MRR attributed to technology partner activity.

Qualifications

• 3 to 5 years of experience in partnerships, account management, customer success, or a related role ideally within SaaS, technology, e-commerce, ad-tech, or a startup environment.
• Experience in managing stakeholders across multiple geographies and time zones, such as partners headquartered in Melbourne, New York, London, or Tokyo.
• A track record of working with international clients and stakeholders. Comfort navigating cultural nuance, adapting communication styles, and building credibility with people you may rarely meet in person.
• Strong relationship management and communication skills, with a consultative and commercially minded approach.
• A strong grasp of the e-commerce technology landscape is a highly preferred.
• Proficiency in HubSpot and familiarity with integration or partner management platforms.
• Comfort with AI tools to work faster and more efficiently.
• A self-starter who can set priorities, manage competing demands, and operate with a high degree of autonomy in a fast-moving, dynamic environment.

Why Join MerchantSpring?

• Take full ownership of a high-impact partner channel. You'll see the results of your work directly in user growth, revenue, and the health of partnerships.
• Work closely with company founders and senior leaders in a collaborative structure where your voice carries weight and good ideas move fast.
• Join a globally ambitious SaaS company with clients and partners across the US, Europe, Australia, and Asia - the kind of company where your work touches multiple markets from day one.
• Flexible hybrid working from KL, with real opportunities to travel internationally - past team trips have taken us to Europe, the US, Japan, and more.