The HR Operations Executive / Senior HR Operations Executive is responsible for managing end-to-end human resources functions for the Food & Beverage (F&B) operations, which is for our F&B entity under Authentic Bites Concepts while also providing administrative and operational support to the F&B team. This role ensures compliance with statutory requirements, smooth HR operations across outlets, and timely reporting and coordination with internal and regional stakeholders.
Job Responsibilities
1. Talent Management
· Support recruitment initiatives to attract suitable candidates for F&B operations.
· Coordinate the full hiring process from interviews to onboarding.
· Manage the full employee life cycle from onboarding to offboarding.
· Execute in performance appraisal exercises.
· Coordinate training and development initiatives for the staff when required.
2. Payroll Administration
· Ensure accurate and timely payroll processing, including IR8A and IR21 submissions where applicable.
· Handle payroll-related queries professionally and promptly.
· Review, improve, and streamline payroll process to enhance accuracy, efficiency, and compliance.
· Prepare and submit monthly payroll projections and reports to the Finance team.
· Stay updated on employment regulations and compliance requirements to mitigate risks.
3. Benefits & Leave Administration
· Oversee leave administration, including monitoring leave balances.
· Administer employee benefits such as medical insurance claims and travel insurance.
· Assist employees with benefits-related enquiries and enrolments.
4. MOM & Compliance Matters
· Manage MOM-related matters, including work pass applications, renewals, cancellations, and compliance requirements.
· Ensure timely and accurate submission of government surveys and statutory reports.
· Assist in drafting and updating HR policies, internal memos, and HR-related documentation.
5. HR Business Partnering (F&B)
· Collaborate closely with F&B outlet managers and Head of Department (HOD) to address manpower needs and operational challenges.
· Partner with the stakeholders on workforce planning and employee engagements initiative.
· Provide HR advisory support on policies, practices, and people management matters.
· Manage employee relations matters, including managing grievances, investigations and disciplinary processes.
6. F&B Reporting & Administrative Support
· Consolidate and submit daily sales reports for F&B outlets to the Hong Kong (HK) office.
· Compile and process invoices related to F&B operations.
· Coordinate and consolidate monthly reports from Heads of Department (HODs) and ensure submission by the 15th of each month.
· Provide flight booking arrangements and other administrative support as required for the F&B team.
7. Any other ad-hoc duties assigned.
Pre-Requisites
i) Diploma in HRM, Business Administration or related disciplines.
ii) At least 3-5 years of relevant experience in the F&B industry.
iii) Strong knowledge of Singapore employment laws and MOM regulations especially with work pass processing.
iv) Experience in F&B payroll processing and HR operations.
v) Good organisational skills with the ability to manage multiple priorities in a fast-paced F&B environment.
vi) Proficient in Excel, Words and HR systems.
vii) Strong communication and stakeholder management skills.
viii) Strong team player with excellent interpersonal skills.
ix) Pro-active, versatile, and highly independent with a positive working attitude.
x) Able to start work immediately will be an advantage.
Must Have Factor
i) Experience in F&B.
Please note that only shortlisted candidates will be notified. Thank you.
