Total 1,070 Customer Service job vacancies in Regency Park

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

• Working Location: Ubi (Office), Island-wide project sites
• Working Time: 5 Days, 9am - 6pm
• Salary: $3,000 - $3,500

Roles & Responsibilities

• Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.
• Responsibilities
• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Requirements

• Diploma / Higher Diploma in Engineering or related field
• Possess a valid Singapore Class 3 driving license

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

The Senior Service Management / Lead Architect is responsible for delivering high value-added consulting services to enterprise customers by designing, implementing, and optimizing ServiceNow and Enterprise Service Management (ESM) solutions. 

The role combines strong technical expertise, architectural leadership, project management, and customer-facing consulting skills to ensure service excellence, business value realization, and long-term customer satisfaction. 

Acting as a trusted advisor, the consultant supports clients throughout their digital transformation journey by aligning technology, processes, and governance with business objectives, while driving innovation, performance, and continuous improvement. 

Key Responsibilities:  

Consulting & Customer Value 

• Deliver high added-value consulting services to our customers. 

• Act as a trusted partner for business and IT stakeholders, including executive and CXO-level. 

• Analyze customer needs, challenges, and objectives to propose relevant, scalable solutions. 

• Exceed service quality expectations and ensure long-term customer satisfaction. 

• Contribute to customer loyalty through excellence in delivery and engagement. 

Solution Architecture & Implementation 

• Design end-to-end ServiceNow architectures aligned with business strategy and best practices. 

• Lead and contribute to the implementation of ITSM, ITOM, HR, SecOps, GRC, CSM, and other related modules. 

• Ensure technical and functional coherence of the platform and integrations. 

• Ensure compliance with standards, governance frameworks, and security requirements. 

Project & Delivery Management 

• Lead and contribute to large-scale transformation programs and multi-country deployments. 

• Ensure project delivery within scope, budget, and timeline. 

• Drive continuous efforts to reach project targets and customer business goals. 

• Support project governance, risk management, and change management activities. 

• Participate in project sizing, costing, and business case development. 

Reporting & Documentation 

• Provide customers and management with accurate, clear, and regular activity reports. 

• Ensure proper documentation of technical and functional assignments. 

• Maintain project documentation, architecture designs, and operational procedures. 

Leadership & Team Development 

• Lead and mentor technical and functional teams. 

• Share best practices and promote ServiceNow standards. 

• Deliver workshops, training sessions. 

• Support team development and knowledge transfer. 

Expertise & Knowledge Management 

• Participate in the development of the company’s expertise materials and knowledge base. 

• Capitalize on project experience to enrich methodologies, accelerators, and frameworks. 

• Contribute to innovation and continuous improvement initiatives. 

• Contribute to presales activities. 

Required Skills & Experience 

Professional Experience 

• 12+ years of experience in ServiceNow consulting, architecture, and implementation. 

• Proven experience in international and complex environments. 

• Track record of leading large-scale programs and multi-disciplinary teams. 

Technical Skills 

• Strong expertise in ServiceNow architecture and development. 

• Advanced knowledge of ITSM, ITOM, HR, SecOps, GRC, CSM and other related modules 

Business & Consulting Skills 

• Business analysis and requirements management. 

• Project and program management. 

• Financial assessment, business case, and ROI analysis. 

• Presales and customer engagement experience is a plus. 

Soft Skills 

• Excellent communication skills (written and verbal). 

• Ability to interact with executive and senior stakeholders. 

• Strong leadership and coaching mindset. 

• Customer-oriented, pragmatic, and solution-driven. 

• Strong analytical and problem-solving abilities. 

Education & certifications 

• Master’s degree in information systems, Computer Science, Engineering, or equivalent; MBA or Executive Education is a plus. 

• ServiceNow Certified Master Architect or multiple CIS certifications (ITSM, ITOM, HR, SecOps, GRC, CSM, or related modules) with related project experiences 

• ITIL Certification. 

• Scrum Master / Agile Certification. 

Generate and close new business opportunities

Promote and sell consulting services to potential clients

Build and maintain strong, long-term client relationships

Act as the main contact point for customers

Understand client needs and coordinate solutions with consultants

Prepare proposals, quotations, and contracts

Negotiate deals and achieve sales targets

Manage and update customer data in CRM systems

Ensure client satisfaction and handle concerns promptly

Identify upselling and cross-selling opportunities

Track sales performance and prepare reports

Collaborate with internal teams for smooth project handover

Monitor market trends and competitor activities

Brief Summary:

Join a dynamic team where you will engage with customers and provide tailored solutions to meet their needs. This role offers a unique blend of problem-solving and customer service, ensuring satisfaction at every interaction.

Responsibilities:

• Conduct in-person engagement by greeting visitors and addressing inquiries through direct walk-ins or scheduled appointments.

• Facilitate on-site viewings, assessing customers' storage requirements and recommending suitable options and services.

• Process transactions at the branch counter, including sign-ups, payments, move-ins, move-outs, and merchandise sales.

• Manage customer complaints effectively, demonstrating composure and conflict resolution skills.

• Oversee inventory and asset control, ensuring proper organization and requisition of on-site supplies.

• Conduct facility inspections to maintain safety, cleanliness, and brand standards while coordinating with relevant departments for routine maintenance.

• Provide administrative support by maintaining accurate interaction records and processing documentation.

Requirements:

• Minimum GCE 'N' or 'O' Level education.

• At least 1 year of work experience in sales or customer service roles.

• Self-motivated with strong attention to detail and the ability to work independently.

• Open to learning and committed to delivering high-quality work.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Export Sales Coordinator

The Export Sales Coordinator will work closely with the team manager to support the Export Sales team in managing and following up on sales activities for overseas markets.

Key Responsibilities

• Handle sales enquiries, prepare quotations, and coordinate order consolidation.
• Ensure timely and accurate processing and invoicing of customer orders.
• Prepare and organize export shipping documentation, including Bills of Lading, packing lists, shipping certificates, declarations, Certificates of Origin, and marine insurance.
• Provide timely updates to stakeholders regarding cargo estimated departure and arrival dates.
• Liaise with the Logistics Department on delivery schedules and inventory matters.
• Ensure prompt submission of invoices from external service providers (e.g., freight forwarders) to the Accounts Department.
• Assist in handling warranty and insurance claims.
• Maintain accurate records of all sales transactions and shipping documents.

Requirements

• Minimum Diploma or equivalent qualification.
• Meticulous, organized, and detail-oriented, with initiative and the ability to work independently.
• Prior experience in sales support or sales coordination.
• Strong communication and interpersonal skills.

1. Calendar & Scheduling Support

• Manage and coordinate team calendars, including scheduling meetings, appointments, and internal/external engagements
• Coordinate across time zones and ensure efficient meeting planning
• Prepare meeting logistics where required (e.g., room booking, restaurant reservation, materials)

 2. Travel & Logistics Coordination

• Arrange end-to-end travel logistics including flights, accommodation, and ground transportation
• Handle visa applications and related documentation where required
• Ensure travel plans are cost-effective and aligned with company policies

 3. Expense & Claims Administration

• Support submission and tracking of expense claims in accordance with company guidelines
• Ensure timely processing and proper documentation for reimbursements
• Liaise with finance team on claim-related matters when necessary 

4. Office Administrative Support

• Provide general administrative support to ensure smooth office operations
• Coordinate office supplies, vendors, and basic facilities-related matters
• Support onboarding logistics for new joiners (e.g., workspace setup, coordination)

 5. Event & Ad-hoc Support (Preferred)

• Assist in organizing internal events, meetings, or team activities
• Support logistics coordination for workshops, visits, or corporate functions
• Provide on-site or coordination support during events

Requirements

• Diploma or Bachelor’s degree in Business Administration or related field
• Minimum 2–5 years of relevant experience in administrative or team support roles
• Strong organizational and time management skills with high attention to detail
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, AI tools)
• Ability to handle confidential information with discretion
• Good communication skills and ability to work across teams
• Experience in event coordination is an advantage
• Proactive, resourceful, and able to anticipate needs
• Comfortable working in a fast-paced and dynamic environment
• Strong sense of ownership and accountability

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)

6 months

Location: Shenton

Key Responsibilities

1. Calendar & Scheduling Support

• Manage and coordinate team calendars, including scheduling meetings, appointments, and internal/external engagements

• Coordinate across time zones and ensure efficient meeting planning

• Prepare meeting logistics where required (e.g., room booking, restaurant reservation, materials)

 2. Travel & Logistics Coordination

• Arrange end-to-end travel logistics including flights, accommodation, and ground transportation

• Handle visa applications and related documentation where required

• Ensure travel plans are cost-effective and aligned with company policies

 3. Expense & Claims Administration

• Support submission and tracking of expense claims in accordance with company guidelines

• Ensure timely processing and proper documentation for reimbursements

• Liaise with finance team on claim-related matters when necessary 

4. Office Administrative Support

• Provide general administrative support to ensure smooth office operations

• Coordinate office supplies, vendors, and basic facilities-related matters

• Support onboarding logistics for new joiners (e.g., workspace setup, coordination)

 5. Event & Ad-hoc Support (Preferred)

• Assist in organizing internal events, meetings, or team activities

• Support logistics coordination for workshops, visits, or corporate functions

• Provide on-site or coordination support during events

Requirements

• Diploma or Bachelor’s degree in Business Administration or related field

• Minimum 2–5 years of relevant experience in administrative or team support roles

• Strong organizational and time management skills with high attention to detail

• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, AI tools)

• Ability to handle confidential information with discretion

• Good communication skills and ability to work across teams

• Experience in event coordination is an advantage

• Proactive, resourceful, and able to anticipate needs

• Comfortable working in a fast-paced and dynamic environment

• Strong sense of ownership and accountability

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/16073

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

ARKRAY, a global healthcare company based in Japan, is currently seeking an experienced Administrative Assistant. This position will play a key role in supporting the daily operation of the company. For more information about our Company, please visit our company website.

Job Responsibilities

· General affairs

- Handling phone calls, receiving and sending documents/mails

· Accounting work

- Sorting of Director’s reimbursement claims, checking staff’s reimbursement claims, arranging payment to staff & vendor, prepare monthly list on payments, communicating with headquarters in Japan

· Sales support

- Sales reports (actual, forecast) submission and etc.

- Communicate with distributors, logistic management, order placement

- To help our salesteam

- Documentation work

· HR Operation

- Onboarding and offboarding, applying Working Pass for expats, staffs HR inquiry, attendance management, MOM surveys and etc

· Other secretarial and adhoc tasks

Qualifications/Requirements

· Fluency in English a must.

· Good knowledge of MS Office (Excel, Word).

· High communication skills, pro-business attitude and independence.

· Desired personality: Considerate and thoughtful, and capable of working with a positive attitude.

· Candidates with work experience in Singapore are preferred.

· Candidates with experience performing the above roles preferred.

Other Information

· Compensation will be determined based on experience. Please let us know your desired salary at the time of application.

· Applicable for Part-time position

· Working Hours: To be discussed between Mondays to Fridays: 9:00 am to 5:30 pm

· Office Location: 71 Robinson Road, #14-01 71 Robinson, 068895, Singapore

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

We are seeking an application support analyst with a strong a strong focus on site reliability engineering (SRE) to ensure the reliability, scalability, and performance of our critical applications. In this role, you will bridge the gap between development and operations, applying software engineering principles to automate and optimise system reliability, troubleshoot application issues, and improve incident response.

Responsibilities:

Incident, Problem, Request and Change Management

• Provide tier-2/3 support for production applications, diagnose and resolve complex issues.
• Participate in on-call rotations, respond to incidents, conduct root cause analysis (RCA), and implement preventive measures.
• Perform and coordinate of testing and deployment of changes to the systems
• Creation and maintenance of customised scripts to generate reports for customers
• Improve monitoring, logging, and alerting to proactively detect and mitigate issues.

Reliability & Performance Optimisation

• Define and track SLAs for application reliability.
• Optimise application performance through system and process redesigns and working with infrastructure teams to tune performance of database and servers.

Automation

• Develop automation scripts / programs (Windows batch, Powershell, C++ application, Bash, etc.) to reduce manual toil.

Collaboration & Best Practices

• Work closely with development, infrastructure and security teams within the departments and vendors to improve system architecture.
• Document runbooks, troubleshooting guides, and best practices.

Requirements:

• 3+ years of experience in SRE or application support roles in financial institutions.
• Knowledge in back-office for securities and/or derivative business
• Understanding of financial products, mostly equities, would be beneficial
• Strong troubleshooting skills in distributed systems
• Hands-on experience with:

> Scripting (Powershell, Windows batch, Python, Bash) for automation.

> Microsoft .Net C# applications

• Proficient in Microsoft SQL Server data access commands, able to read stored procedure code, and have experience in huge data access
• Understanding of security best practices in application reliability.
• Strong analytical ability and problem-solving skills, good interpersonal and communication skills both written and verbal across different levels of management and users, customer, and vendors
• Diploma / Degree in Computer Science / Information Technology or equivalent
• Certifications like ITIL will be benefical.
• Plus: Exposure in financial industry with good working experience and understanding of various business processes within securities and futures brokering.