Total 1,070 Customer Service job vacancies in Regency Park

Role Overview 

The Business Support & Office Administration Executive is responsible for ensuring the smooth day-to-day running of office operations, providing administrative support to senior management, and driving efficiency across business support functions. This role acts as a central coordination point across departments, vendors, and stakeholders. 

Key Responsibilities 

1. Office & Operations Management 

• Oversee daily office operations to ensure efficiency and productivity 
• Manage office facilities, maintenance, and workspace planning 
• Ensure compliance with health, safety, and workplace regulations 
• Coordinate office moves, renovations, and infrastructure setup 
• Maintain office policies, procedures, and best practices 
• Provide administrative and IT support to the Corporate Services Manager and assume responsibilities during absence 

2. Administrative Leadership 

• Develop workflows and standard operating procedures (SOPs) 
• Monitor performance, provide training, and conduct evaluations 
• Improve administrative systems and implement automation where possible 

3. Business Support & Coordination 

• Provide high-level administrative support to senior executives 
• Coordinate internal communications across departments 
• Support business planning, reporting, and documentation 
• Assist in preparing presentations, reports, and meeting materials 
• Manage calendars, scheduling, and key business events 

4. Vendor & Procurement Management 

• Manage relationships with office vendors and service providers 
• Negotiate contracts and ensure cost-effective procurement 
• Oversee purchasing of office supplies and equipment 
• Monitor vendor performance and service delivery 

5. Financial & Budget Oversight 

• Manage office administration budgets and track expenses 
• Approve invoices and ensure timely payments 
• Identify cost-saving opportunities and efficiency improvements 

6. HR & Employee Support (Coordination Role) 

• Support onboarding and offboarding processes 
• Coordinate employee engagement activities and office events 
• Assist HR with documentation, compliance, and employee records 
• Act as a point of contact for employee administrative queries 

7. Compliance & Risk Management 

• Ensure adherence to company policies and regulatory requirements 
• Maintain records, contracts, and documentation systems 
• Support audits and internal compliance processes 

8. Technology & Systems Management 

• Oversee office systems (e.g., document management, admin tools) 
• Coordinate with IT for infrastructure, hardware, and access management 
• Drive digital transformation of administrative processes 

Key Skills & Competencies 

• Strong organizational and multitasking abilities 
• Leadership and team management skills 
• Excellent communication and stakeholder management 
• Problem-solving and decision-making capability 
• Financial awareness and budgeting skills 
• Proficiency in office software (e.g., Microsoft Office, ERP systems) 
• Process improvement and operational efficiency mindset 
• Flexible & Adaptable: Able to adjust to changing schedules, last-minute requests, and evolving priorities. 
• Ability to handle confidential information with professionalism and discretion. 

Qualifications, Skills & Experience 

• Bachelor’s degree in Accounting or Business Administration 
• 4-5 years of experience in office administration or business support 

Your new company

A premier APAC data centre specialist seeking to hire a Procurement Manager – CAPEX (Data Centre Projects) x 2.

• 1 x Owner Supplied Equipment (OSE) category experience
• 1 x High Voltage (HV) category experience

Location: CBD

Duration: 6 – 12 months contract (ongoing)

Salary: up to $120K per annum(open for negotiation)

Your new role

• Manage the procurement of various categories within the CAPEX domain within Australia.
• Develop, execute and monitor to ensure on-time execution of tenders across multiple countries from supplier on-boarding, RFx initiation, pre-tender briefings, post-tender interviews and clarifications, proposal evaluations, negotiations, supplier recommendations till contract award.
• Achieve efficiencies through bidding, negotiation and strategic initiatives.
• Develop, lead and maintain measurable performance metrics including reporting tendering status, spend analysis, forecasting, lifecycle cost savings etc.
• Identify and onboard new vendors to ensure a reliable and robust supply chain in new and existing markets
• Understand customer requirements to establish and implement a robust procurement plan that deliver value to the business
• Understand trends in customers’ needs and concerns across categories and work with Category managers with a longer-term view.
• Work collaboratively with Category Managers to innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle.
• Identify best practices or issues and implement solutions to ultimately improve procurement service delivery and strengthen stakeholders’ partnerships.
• Collaborate with suppliers to promote sustainable practices that reduces environmental impact and enhance social responsibility.
• Ensure procurement practices adhere to company’s sustainability policies and target
• Facilitate compliance with company’s supplier qualification process
• Provide inputs to support Supply Chain's optimization of the logistics function
• Partner with Supply Chain to build up materials management systems, processes, and tools
• Support the Supplier Relationship Management (SRM) Program through the development and scoring of supplier commercial performance KPIs, attending Supplier Business Reviews (SBRs) and delivering on any assigned action items

What you'll need to succeed

• Bachelor's degree in Engineering, Construction Management, Contract/Cost Management or Business Administration from an accredited university.
• 8+ years’ of relevant experience in a performing procurement related work, contract negotiation and bidding, with 5+ years managing CAPEX categories preferably in the Data Centre space.
• Demonstrated ability to prioritize workload, work with multiple technical and non-technical stakeholders across multiple functions to manage complex projects within cost and schedule to deliver results.
• Demonstrated ability to implement category strategies, develop pricing models, to influence and execute effectively across an organization.
• Excellent communication skills, both verbal and written.
• Highly proficient in MS Office
• Some travel may be required (<25%)

What you'll get in return 
This is an exciting opportunity to join a fast-paced MNC.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or emailErnieza.Zailani@hays.com.sg for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

• Salary Range: $2,300 - $3,000 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Job Summary:
The Service Engineer is responsible for attending to equipment faults at customer premises, performing periodic maintenance, and ensuring timely completion of all site installation or rectification work. The role requires close coordination with customers, subcontractors, and internal teams to ensure work is completed according to schedule and quality standards.

Responsibilities:

• Attend to customer site visits for troubleshooting and rectification of equipment faults.
• Liaise with customers and subcontractors regarding add-on project activities.
• Monitor progress of work to ensure schedule and quality standards are met.
• Ensure timely delivery of all materials and equipment for site installation or maintenance.
• Carry out periodic maintenance and inspections of equipment.
• Prepare and maintain records of maintenance and service activities.
• Participate in standby duty roster as required.

Requirements:

• Possess a Degree/Diploma in Electrical and/or Electronics Engineering
• Possess a valid Class 3 driving license
• 2–3 years of hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

ROLESUMMARY

The Helpdesk Support Engineer is responsible for providing first and second-level technical support to end users, ensuring timely resolution of IT incidents and service requests. The role focuses on maintaining high service availability, user satisfaction, and adherence to SLAs in enterprise and regulated environments.

KEYRESPONSIBILITIES

· Provide L1/L2 support for end-user issues related to hardware, software, and network systems.

· Log, track, and manage incidents and service requests through ITSM tools.

· Diagnose and resolve issues related to desktops, laptops, mobile devices, and peripherals.

· Support enterprise applications, email systems, collaboration tools, and user access issues.

· Escalate complex incidents to relevant teams and ensure timely closure.

· Perform user account management (creation, modification, access control, password resets).

· Install, configure, and maintain end-user systems and standard software.

· Support remote users using remote access and troubleshooting tools.

· Maintain SLA compliance and provide regular status updates to stakeholders.

· Document incidents, resolutions, and standard operating procedures (SOPs).

· Assist in system upgrades,patching, and rollout activities.

· Ensure adherence to IT security policies and endpoint compliance standards.

TECHNICALSKILLS & TOOLS

· Operating Systems: Windows, macOS (basic), Linux (basic)

· ITSM Tools: ServiceNow, Remedy, Jira Service Management

· End-User Support: MS Office, Microsoft 365, Outlook, Teams

· Identity & Access: Active Directory, Azure AD

· Networking (Basics): DNS,DHCP, VPN, LAN/Wi-Fi troubleshooting

· Remote Support Tools: AnyDesk, TeamViewer, Remote Desktop

· Hardware: Desktops, laptops, printers, mobile devices

SECURITY& COMPLIANCE

· Follow access control, password, and endpoint security policies.

· Ensure compliance with organizational security standards (e.g., ISO 27001).

· Identify and report security incidents or suspicious activities.

· Support endpoint patching and antivirus compliance.

QUALIFICATIONS& EXPERIENCE

·  Degree/Diploma in IT, Computer Science, or related field.

·  2–5 years of experience in IT helpdesk or end-user support.

·  Experience working in SLA-driven environments preferred.

·  Strong communication, troubleshooting, and customer service skills.

PREFERRED(GOOD TO HAVE)

· ITIL Foundation certification.

· Experience in government or regulated environments.

· Knowledge of endpoint management tools (Intune, SCCM).

· Exposure to basic scripting or automation.

ROLESUMMARY

The Operations Support Engineer is responsible for ensuring the smooth day-to-day operation of IT systems and applications by monitoring, troubleshooting, and resolving incidents. The role focuses on maintaining system stability, availability, and performance while adhering to SLAs in enterprise and regulated environments.

KEYRESPONSIBILITIES

· Monitor applications, systems, and infrastructure to ensure availability and performance.

· Provide L2 support for incidents, service requests, and operational issues.

· Troubleshoot and resolve application, system, and integration-related issues.

· Perform incident management, root cause analysis (RCA), and problem resolution.

· Ensure timely escalation and coordination with relevant teams for critical issues.

· Execute routine operational tasks such as job scheduling, batch monitoring, and health checks.

· Support deployment activities, releases, and environment validations.

· Maintain system logs, reports, and operational dashboards.

· Ensure adherence to SLAs, incident response timelines, and change management processes.

· Automate repetitive operational tasks using scripts and tools.

· Maintain documentation including SOPs, runbooks, and troubleshooting guides.

· Collaborate with DevOps, infrastructure, and application teams for continuous improvement.

TECHNICALSKILLS & TOOLS

· Systems & Applications: Basic understanding of application architectures and APIs

· Operating Systems: Linux/Unix, Windows

· Monitoring & Scheduling: Control-M, Autosys, Cron, Prometheus, Grafana

· ITSM Tools: ServiceNow, Remedy, Jira

· Scripting: Python, Bash, PowerShell (basic automation)

· Databases (Basic): SQL, query execution, log analysis

· Cloud (Basic): AWS/Azure environments (monitoring & operations)

SECURITY& COMPLIANCE

· Follow operational security procedures and access controls.

· Ensure compliance with organizational standards (ISO 27001, internal policies).

· Support incident logging, audit requirements, and reporting.

· Identify and escalate potential security or operational risks.

QUALIFICATIONS& EXPERIENCE

·  Degree/Diploma in IT, Computer Science, or related field.

·  2–5 years of experience in IT operations or application support.

·  Experience in SLA-driven or24x7 support environments preferred.

·  Strong analytical, troubleshooting, and communication skills.

PREFERRED(GOOD TO HAVE)

· ITIL Foundation certification.

· Experience in production support for enterprise applications.

· Exposure to DevOps environments and release management.

· Experience in regulated or government environments.  

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Personal Care Officer

Salary : $2,500 - $3,300

Location: Sembawang 

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Salary: Range: $2,000 - $2,400 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests at customer premises.
• Troubleshoot and repair system abnormalities during maintenance service calls.
• Perform maintenance service in accordance with Company Service Agreements.
• Supervise and control subcontractors’ work quality for maintenance works.
• Provide technical support to other departments’ staff.
• Perform other duties as assigned.

Requirements:

• Possess at least a Nitec or Higher Nitec in Electronic or Electrical Engineering
• 1–2 years’ relevant experience in service and maintenance of alarm, card access and CCTV systems.
• WSQ certifications such as Building Construction Safety Supervisor, Work-at-Height and Risk Management will be an added advantage

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Temp Receptionist x 1 pax!!!

Job Scopes:

- Data entry

- Filing

- Assist receptionist duties such as transferring of calls, direct customer to the respective CS and etc

- Other adhoc duties as assigned

Other information:

- Working hrs: Monday to Friday (9am to 6pm), Alternate Saturday (9am to 1pm)

- Rate: $12 per hour (up to $2300 per mth)

- Work location: Kovan (Nearest MRT: Kovan)

- Able to work for at least 1 to 3 months or long term

Interested candidate, please send in your resume to "recruit@dismanpower.com.sg" and state "Temp Receptionist (Kovan)" as the subject.

Only shortlisted candidate will be notified

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Salary: $5000 – $5500 (Depends on experience)

Working Days & Hours:
Shift work from 11am – 10pm (8 hours per day)
6 days off per month

Location: MBS

Responsibilities:

1. Plan and direct food preparation and culinary activities in the kitchen.
2. Modify menus or create new ones that meet quality standards.
3. Estimate food requirements, which include food or labour costs budgeting as set by Management.
4. Recruit and supervise kitchen staff and schedule them according to operational needs.
5. Ensure kitchen staff adheres to recipes and serving portions correctly.
6. Motivate and coach staff to perform better in their respective roles.
7. Arrange for equipment purchases and repairs.
8. Perform administrative duties.
9. Support any other relevant business duties and responsibilities as and when assigned by the Owner.

Requirements:

• Min Diploma or equivalent with 10 years of relevant experience in Culinary in a full-fledged kitchen setting.
• Possess food hygiene and safety certification.
• Able to work on rotating shifts, weekends & public holidays.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Persol Outsourcing is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service cum Cashiering . Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

• Attending to customers’ enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No:  R21102746 | EA Personnel Name: Tay Hui Huang