Total 1 Customer Service job vacancies in Penrith

As a Behaviour Support Practitioner (who already has suitability as a Behaviour Support Practitioner with the NDIS Commission) you will make a real difference in the lives of people living with disability by helping them and those around them.  You will focus on enhancing quality of life, reducing behaviours of concern and promoting the rights of people with disability.

You will work as part of a team including practitioners, a team leader and clinical advisors, to support people with evidence-based practice along with developing your own knowledge, skills and experience.

You live in or very close to Penrith.

You will also benefit from the School of Positive Behaviour Support (PBS), in partnership with the MedHealth Academy and University of Melbourne.

As a Behaviour Support Practitioner you will:

• Support our clients (NDIS participants), along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Identify meaningful goals and practical strategies utilising The Positive Behaviour Support Capability Framework, with a commitment to eliminate restrictive practices, in the home and community
• Develop, deliver and evaluate evidence-based support plans within a complex support space
• Ensure individual plans reflect our clients' goals, passions and strengths
• Build the knowledge, capacity and strengths of those who support our clients - family, carers, friends, etc

Why You’ll Love Working for Outcomes Connect Australia

Supervision and Support:

• you will receive weekly 1:1 clinical supervision from an experienced Behaviour Support Practitioner, plus opportunities to join group-based supervisions from the very beginning
• you will be supported by our experienced team of clinical leaders to ensure that your work is guided and supported every step of the way
• you will participate in our national best practice onboarding and learning program, with a focus on understanding the role, the context of positive behaviour support (PBS) and the best ways to support participants
• you will participate in fortnightly learning prepared by Advanced and Specialist practitioners focusing on every aspect of our work, plus have access to our learning library of over 100  resources

Build Your Career:

• you will prepare an individualised Compulsory Professional Development (CPD) plan and Supervision Agreement with your supervisor to plan out your journey from 'suitable' to Core and through to Advanced level of suitability as a practitioner
• you will be supported by your clinical advisor and clinical leadership team to advance in practice specialisation, leadership, case management or any aspect of your work you see as your focus area
• you will be welcome to apply for one of the regular internal leadership positions, short-term secondments or adjunct roles that are available within our team

Team Culture:

• you’ll be part of a values-led team that celebrates your wins and supports you through challenges
• we believe everyone contributes to our culture, from our newest team members to our most senior practitioners

Balance That Works:

• flexible scheduling and remote/community-based work
• sustainable caseloads that respect your energy and time
• space to rest, recharge and enjoy life outside of work

Benefits That Back You:

• competitive salary + super + rewards for outstanding performance
• $600 annual Health & Wellbeing subsidy
• salary packaging options

About You

• Current suitability (i.e. registration) with the NDIS Commission as a Behaviour Support Practitioner is strongly preferred
• Considerable practical experience in supporting people with complex and challenging behaviours is essential
• Demonstrated ability to work positively in a diverse team
• Outstanding communication, influencing and interpersonal skills
• Confident computer skills
• Flawless writing skills
• Current Drivers Licence and own reliable vehicle

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