Total 292 Customer Service job vacancies in PASIR GUDANG

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Company Overview

My Little Campus is part of Horizon Education Asia Limited (HEAL), providing comprehensive education across Pre-Primary to Training Institutes. We serve Southeast Asia with tailored education services through a growing network of facilities focused on impactful learning.

Job Summary

Join My Little Campus as a

Principal

to lead centre operations, inspire and develop teaching teams, ensure compliance with regulatory requirements, and foster strong partnerships with families and the community. You will play a key role in driving programme quality, maintaining a safe and nurturing learning environment, and supporting children's holistic development and school readiness.

Responsibilities

• Lead and oversee the overall operations of the centre in compliance with ECDA regulations, licensing requirements, and My Little Campus' policies and standard operating procedures.
• Ensure the delivery of high-quality preschool programmes that support children's holistic development, learning success, and school readiness.
• Uphold and reinforce high standards of health, safety, nutrition, hygiene, and child protection practices throughout the centre.
• Champion the centre's vision, mission, and core values, ensuring alignment among staff, children, families, and stakeholders.
• Lead, mentor, coach, and develop teaching and non-teaching staff through performance management, professional development, and capability-building initiatives.
• Provide guidance and practical solutions to support staff in overcoming operational, administrative, and professional challenges.
• Monitor teaching quality, curriculum implementation, classroom practices, and learning environments to drive continuous improvement.
• Establish and maintain effective systems, processes, and controls to ensure smooth daily operations and service excellence.
• Foster a positive, collaborative, and inclusive workplace culture that promotes teamwork, accountability, and staff engagement.
• Build strong partnerships with parents, families, and the community through effective communication, engagement initiatives, and relationship management.
• Manage centre resources, staffing, enrolment, and administrative matters to ensure operational efficiency and sustainability.
• Support recruitment, onboarding, staff retention, and succession planning initiatives to strengthen the centre's long-term capabilities.
• Lead investigations, incident management, and follow-up actions relating to staff, children, parents, and centre operations where required.
• Drive centre improvement projects and quality assurance initiatives to enhance organisational effectiveness and stakeholder satisfaction.
• Perform classroom teaching, staff coverage, and other duties as assigned by Management when operational needs require.

Required competencies and certifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline with Diploma in Pre-school Education-Leadership (DPL)
• Minimum 2 years of supervisory experience in a childcare setting, including infant care

Preferred competencies and qualifications

• Experience leading and managing teams in childcare environments
• Knowledge of curriculum and pedagogy relevant to early childhood education
• Experience managing centres with multiple bays or capacity of 80 to 120 children

Job Summary

The Part-Time IT Support Consultant provides remote technical support and administration for HR-related systems, ensuring smooth operations, security, and user accessibility. The role focuses on troubleshooting, user training, system testing, and maintaining service quality without involving network or hardware management.

Responsibilities

• Maintain and administer HR-related systems including E-Leave, E-Payslip, E-Payroll, E-Typing Centre, and Employee Self-Service Portal to ensure continuous system availability and performance
• Configure and manage user accounts, permissions, and security settings to uphold system integrity and data confidentiality
• Monitor workflows, system functions, policy configurations, web hosting services, and automated backups to support operational continuity
• Provide remote technical support via TeamViewer, WhatsApp, email, and other channels to diagnose and resolve user-reported system issues promptly
• Analyze incident reports and user-submitted documentation to identify root causes and recommend improvements for system efficiency
• Conduct user training and system familiarisation sessions to enhance user competence and adoption of system features
• Support user acceptance testing (UAT) for system updates and enhancements to validate functionality and performance
• Prepare and maintain user guidance materials and documentation for system navigation and troubleshooting
• Coordinate with client representatives to escalate and resolve technical issues while maintaining accurate records of incidents and resolutions
• Perform system testing and quality assurance activities to identify and rectify bugs and ensure compliance with operational requirements
• Respond to support requests within agreed timelines, monitor service quality, and maintain high user satisfaction during designated support hours
• Maintain system security controls, enforce user access permissions, and support data protection and confidentiality standards
• Assist in backup and recovery processes to safeguard system data and support business continuity

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline
• Minimum 2–3 years of experience in IT support, HRIS administration, or related technical support functions

Preferred competencies and qualifications

• Proficiency in Microsoft Office applications and remote support tools
• Strong communication and customer service skills to effectively assist users and stakeholders
• Ability to work independently and manage multiple support requests with strong organizational skills and attention to detail

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in infrastructure migrations, you will partner with technical sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with platform CEs, Google Cloud Consulting, and partners. You will leverage your expertise in our most strategic product areas to direct migrating pilot workloads as proof-of-concepts and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer issues and provide a critical feedback loop to influence customers, partners and product development. With your organizational, communication, and presentation skills, you will engage with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and de-risk the migration to Google Cloud.

Qualifications

Job responsibilities

• Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience with enterprise architectures and migration strategies for technologies such as cloud to cloud or on-premises to cloud.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with data centers consolidation, relocation, migration, or virtualization projects.
• Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
• Experience migrating Linux workloads across private, public, or hybrid cloud environments.
• Experience with enterprise approaches for business continuity, disaster recovery, and backup and restore.

Job Summary

We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment.

Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and social media to provide timely and accurate information
• Process customer orders, prepare quotations, and conduct follow-ups to ensure order completion
• Resolve customer complaints professionally and promptly to maintain satisfaction
• Build and maintain positive relationships with customers to enhance loyalty
• Coordinate with internal teams to manage deliveries, orders, and service requests efficiently
• Perform daily office administrative duties including scheduling and managing office supplies
• Prepare invoices, purchase orders, and maintain accurate documentation for business transactions
• Organize and maintain filing and record-keeping systems for easy retrieval and compliance
• Assist management with ad hoc administrative tasks as needed to support business operations

Required competencies and certifications

• Proficient in Microsoft Office applications (Word, Excel, Outlook) to support documentation and communication
• Ability to multitask and work independently to manage diverse responsibilities effectively
• Good communication and interpersonal skills to engage with customers and internal teams professionally

Preferred competencies and qualifications

• Experience working in a customer service or administrative role within an SME environment
• Familiarity with invoicing or basic accounting software to assist with financial documentation
• Basic knowledge of social media and customer messaging platforms to enhance customer engagement

Other Information

Working Hours

• Monday to Friday: 9am - 6pm

Location

• Tampines

Job scope:

• Provide technical and after-sales service for Endoscopy equipment in local hospitals.
• Oversee installation of equipment according to specifications.
• Provide basic user training for equipment installed and coordinate with customers and site preparation of Endoscopy equipment.
• Analyze malfunctions.
• Consult engineering supervisor to resolve problems.
• Propose and advise customers in sign-ups of service contract.
• Perform servicing, repairing, and Preventive Maintenance for Endoscopy equipment under Maintenance contract
• Prepare site for installation of new Endoscopy Medical equipment, coordinating with customers.
• Support Sales and Marketing team in promotion of accessories and stand-in cases for endoscopy procedures to better understand the use and customer’s feedback.

Job Requirement:

• Diploma in Biomedical, Electrical, Electronic, or Mechanical Engineering, or equivalent.

• 0-2 years of related field service experience. Fresh graduate is acceptable.

• Technical Skills:
  - Device Troubleshooting: Ability to diagnose and repair multi-symptom hardware and software issues on complex electro-medical devices.
  - Calibration & Preventive Maintenance (PM): Expertise in following strict biomedical Standard Operating Procedures (SOPs) to guarantee device safety, compliance, and accuracy.
  - Network/ IT Integration: Understanding of hospital networking systems to ensure medical devices communicate seamlessly with electronic health records.

• Soft Skills:
  - Customer-Facing Communication: Must act as the face of service excellence, routinely interacting with doctors, nurses, and hospital biomedical teams.
  - High-Pressure Adaptability: Capacity to prioritise service effectively to minimize equipment downtime and ensure optimal patient care.
  - Physical& Availability Requirements: Must be physically capable of lifting equipment, willing to be on-call for after office hour or weekend duty
  
• Good communication and problem-solving abilities when collaborating with both internal teams and external stakeholders.
  
• Able to work independently and is detailed-oriented.
  
• Able to attend to breakdown after office hours or stand-in cases on weekends.

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

• Responsible for project follow-up and technical support for projects;
• Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented;
• On-site delivery and implementation of the project;
• Handling and resolving product and system-level issues of the project;
• Recording the project delivery process, organizing project documents, and producing a project summary report after completion;
• Participating in project acceptance and presentation, demonstrating the project’s effects and functions to ensure successful acceptance.

Requirements:

• Bachelor’s degree or above in Computer Science, Communications, Electronics, or related fields, with fluent English in listening, speaking, reading, and writing;
• More than one year of experience in project technical support, with familiarity in network communication technology preferred;
• Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient;
• Strong documentation writing skills.

General Description: We are seeking a proactive and detail-oriented Receptionist cum Administrative Assistant to support the full spectrum of administrative functions and ensure the smooth day-to-day operations of the office.

Scope & Responsibilities:

• Report to the Administrative Manager and provide administrative support during office hours (Monday to Friday, 8:00 AM to 5:30 PM).
• Assist the Administrative Department with daily administrative duties and office operations.
• Attend to inquiries from directors, visitors, and guests professionally, including managing incoming telephone calls.
• Serve refreshments to directors, visitors, and guests when required.
• Maintain a clean, organised, and welcoming reception area, and direct visitors appropriately.
• Oversee office housekeeping matters and coordinate with cleaning personnel.
• Manage meeting room bookings and ensure meeting facilities are properly prepared.
• Ensure the smooth operation of office equipment and monitor service contracts and renewal schedules.
• Handle document scanning, printing, photocopying, filing, and other document management tasks.
• Maintain records of incoming and outgoing mail, courier services, and deliveries.
• Source cost-effective vendors and suppliers as required.
• Arrange travel bookings, visa applications, accommodation, and transportation for employees.
• Coordinate with external vendors and service providers to maintain office facilities and services.
• Assist in the procurement and distribution of corporate gifts, festive gifts, and company souvenirs.
• Monitor and maintain inventory levels of office stationery, pantry supplies, and other office necessities.
• Assist in organising employee engagement and welfare activities.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

• Relevant administrative experience is preferred.
• Minimum GCE O' Level qualification or equivalent.
• Entry-level candidates with a positive attitude and willingness to learn are welcome to apply.
• Occasional after-office-hours support may be required for travel arrangements due to differing global time zones.
• Occasional after-office-hours coordination with external vendors may be required when necessary.
• Possess a problem-solving mindset and the ability to multitask effectively.
• Proficient in Microsoft Office applications.
• Independent, meticulous, and a fast learner with good communication skills.
• Good telephone etiquette and customer service orientation.
• Positive attitude with a willingness to learn and contribute.
• Pleasant personality with strong interpersonal and teamwork skills.

**Interested candidates are invited to submit their detailed resume, stating their current and expected salary, notice period, and availability.

We regret that only shortlisted candidates will be notified.

Sales Admin Support - European MNC
1 year contract renewable yearly
Salary: $3800 max
5 days work week
8am - 5pm
Location: Ayer Rajah (nearest MRT - Bouna Vista or OneNorth)

Job Scope:

1. Commercial Strategy & Quoting (Spares & Ad-hoc)

• Strategic Quoting:  Analyze customer RFQs to prepare accurate technical and commercial proposals, ensuring alignment with current 2026 market pricing and Sales Processes.
• Technical Validation:  Review technical specifications in RFQs to ensure spare part compatibility and suggest alternative/upgraded components for obsolete items.
• Lead Management:  Monitor the sales pipeline to follow up on outstanding quotations, converting reactive quotes into active orders through proactive customer engagement.

2. Customer Relationship & Experience Management

• Account Health Monitoring: Serve as the primary internal touchpoint for key accounts, conducting proactive calls to identify upcoming maintenance needs or spare part requirements.
• Resolution Ownership:  Act as the "Voice of the Customer" internally to resolve bottlenecks in the quoting 

3. Order Execution & Supply Chain Coordination

• End to End Order to Cash Order Processing and Follow Up
• Managed end-to-end Order-to-Cash order processing, from customer Purchase Order receipt through order booking, delivery coordination, shipping documentation, invoicing, and issue resolution.

Ensured customer POs and order documentation complied with International Trade Compliance requirements and internal controlling procedures before order booking.

• Coordinated with factories to obtain order confirmations and issued timely Order Confirmations to customers.
• Monitored, followed up, and expedited factory deliveries to ensure fulfilment of customer requirements and committed delivery timelines.
• Prepared accurate shipping documentation, including delivery notes, commercial invoices, and packing lists, in accordance with customer and Letter of Credit (L/C) requirements.
• Liaised with customers to obtain shipping document approval and delivery clearance prior to shipment release.
• Coordinated transportation arrangements with logistics teams and freight forwarders to ensure smooth and timely deliveries. Follow up on proof of delivery.
• Processed customer invoicing upon completion of delivery milestones and documentation requirements.
• Acted as key liaison between customers, factories, logistics, trade compliance, and internal stakeholders to resolve order, shipment, documentation, and delivery issues.
• Supported trade documentation processes, including Form E and Letter of Credit (L/C) handling
• Expediting & Logistics (occasional): Coordinate with the logistics and warehouse teams to prioritize urgent orders or "plant outage" requests, providing customers with real-time tracking updates.
• Approval Workflow Management:  Drive the internal workflow management and credit check processes to eliminate delays in order processing.
• Management Reporting

4. Project Support & Lifecycle Coordination

• Project Handover     
• Support and coordinate with (Senior) Sales Specialist on compiling documentations for Project order booking.
• Organize a the kick-off meeting for project team and Senior Sales Specialist. 
• Follow up on the levels of approvals before hand over to operation team.

• Documentation Control: Compile comprehensive project folders, including technical data sheets, compliance certificates, and finalized commercial terms for the Project Management team.
• Change Order Support:  Assist (Senior) Sales Specialists in documenting and quoting variations or additions to the original project scope.

5. Compliance, Reporting & Digital Transformation

• Process Governance:  Ensure 100% adherence to ABB’s internal controls, including compliance and anti-bribery/integrity standards.
• Data Analytics:  support of weekly and monthly sales pursuit list / report (e.g., Hit Rate analysis, Quote Turnaround Time, and Backlog reports) to assist the (Senior) Sales Specialist and (or) Manager in forecasting.
• Digital Adoption:  Utilize 2026 digital tools and AI-driven quoting platforms to automate repetitive administrative tasks and improve response times.

6. Administrative Support

• Provided on-site support for Administrative Duties
• Monitored inventory levels for stationery and pantry supplies, ensuring timely communication with the Administrator in Indonesia for replenishment orders.
• Supported Townhall meeting room setup, including preparation of room arrangements

Key Performance Indicators (KPIs) for this Role:

• Quote Turnaround Time : Average time taken from RFQ receipt to official proposal submission.
• Order Booking Accuracy: Percentage of orders booked without documentation errors or with minimal financial revisions.
• Quote Conversion Rate: Percentage of issued quotes that result in a confirmed Purchase Order.

Working Location: 3 Clementi Loop S129815

Working Hours:

Mondays to Fridays: 0800hrs to 1700hrs

Alternate Saturdays: 0800hrs to 1200hrs

Main Duties and Responsibilities:

• Assist in the daily service operations to improve the operating standard, inventory management, customer service, quality and efficiency of the service operations.
• Assist in customer service and inventory control to ensure prompt and good services delivered, and provide prompt rectification to remedy any service delivery deficiencies identified.
• Do employ best practices in the functions of service standard setting, operations, inventory control, and customers service for the most efficient and effective approach.
• Be responsible to:

1. maintain customer files with quotations and prepare internal approval form and other information.
2. manage and monitor shipping status and documentation formalities with hauliers and shipping companies to ensure proper and timely import/export of containers.
3. ensure the correct Harmonised Tariff Schedule (HTS) classification is used for permit declarations.
4. prepare and ensure proper and accurate (Customs / Tradenet) permits and clearance are obtained for import, export and duty payment.
5. liaise with Customs on permit declaration discrepancies and queries related to TradeFirst renewal process.
6. ensure proper and timely closing of all job files and confirmation of Customs duties payment from Customers.
7. generate inventory report and email invoices to all customers on a monthly basis or as when required.

• Adopt knowledge to provide good operational services and put in place a process of continuous professional development.
• Review and propose correction processes as and when necessary.
• Review performance and/or processes periodically.
• Maintain harmonious relations with other divisions/departments.
• Be self-motivated to enhance productivity and perform other tasks as assigned by the superior/Management.

Job Requirements:

• Minimum 3-5 years of relevant experience in the warehouse/logistics field preferred.
• Minimum diploma in Logistics or equivalent
• Experienced in Licensed Warehouse environment and/or requirements for Customs’ compliance including Customs Permit Declaration.
• Proficiency in Microsoft Office applications

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Customer Engineer in the technical sales team, you will be supporting the enterprise segment. You will equip companies with Google tools to make technology at work more simple, secure and shareable. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise and take advantage of advanced enterprise capabilities for administrative controls.

Qualifications

Job responsibilities

• Act as the primary platforms and devices enterprise solutions technical lead on key accounts. Bring together cross-functional agreement team members to design and execute comprehensive technical sales strategies and opportunity technical win plans.
• Work with the sales team to guide and accelerate the transition of leading companies, partners and government agencies to Chrome Enterprise, which encompasses Chrome Enterprise Premium, Chrome Operating System (OS), and their collective management tools.
• Identify key customer technical objections and develop the strategy to resolve technical impediments.
• Provide proactive consultation and strategic guidance for utilizing scalable enablement and funding programs to accelerate proof-of-concepts and pilots.
• Own the technical sales motion to accelerate new bookings, upsells, and expansions across the core enterprise portfolio (Chrome Enterprise Premium, ChromeOS, Cameyo, Pixel/AE, etc.).

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 10 years of experience in a customer-facing or technical project management role.
• 5 years of experience working with enterprise operating systems including Chrome.
• Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing role.
  

Preferred qualifications

• Experience in the following areas of IT infrastructure: networking (e.g., VPN, Wireless, protocols), identity management (e.g., SSO, SAML, ActiveDirectory), and security (e.g., VPN, firewalls).
• Experience with application delivery including: web application and integration (e.g., HTML5, JavaScript, CSS), VDI solutions (e.g., Citrix, VMWare, RDP), and mobile apps.
• Experience with managed endpoint devices (e.g., PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools.
  
• Deep knowledge of Google Cloud Platform or Google Workspace solutions.

We are a real estate agency based in Singapore, specializing in serving overseas companies and new immigrant professionals. We are currently seeking a dedicated Administrative Assistant to join our team. If you have a keen interest in Singapore real estate, possess patience, and attention to detail, we would love to hear from you!

Job Responsibilities:

1. Handle Customer Inquiries: Greet and assist clients, understand their needs, and provide appropriate property recommendations.

2. Arrange Property Viewings: Organize and schedule property viewings to ensure a smooth and pleasant experience for clients.

3. Assist with Handover, Move-In, and Move-Out Procedures: Support clients through the handover, move-in, and move-out processes, offering necessary guidance and assistance.

4. Draft Relevant Contracts: Prepare lease and sales contracts as per company requirements, ensuring accuracy and completeness.

5. Coordinate with external vendors for office supplies and service contracts.

6. Support the management and company in any other adhoc administrative tasks

What You Will Learn:

1. Extensive Knowledge of Singapore Real Estate: Gain valuable insights and knowledge about the Singapore real estate market, enhancing your professional expertise.

2. Networking Opportunities: Meet and connect with professionals from various industries, expanding your personal and professional network

We Are Looking For:

1. Interest in Singapore Real Estate: You are passionate about the real estate industry and eager to grow within this field.

2. Patience: You are patient and capable of thoroughly addressing client needs and concerns.

3. Attention to Detail: You have a keen eye for detail, ensuring high-quality work and client satisfaction.

4. Bilingual: Many of our customers came from China, so speaking and writing in Chinese is essential in this position.

If you meet the above criteria and are excited about this opportunity, please contact us as soon as possible! We look forward to welcoming you to our team.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Laboratory-Technologist-%28Research-Support%29/32771-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

To support laboratory operations by performing clinical chemistry analyses, biospecimen processing, and ensuring effective management of laboratory consumables, reagents, and equipment. The role maintains high standards of quality, safety, and compliance to support research activities.

Duties & Responsibilities
• Perform routine clinical chemistry analyses
• Perform blood and urine sample processing
• Ensure proper handling, labelling, storage, and traceability of samples
• Carry out routine equipment maintenance and basic troubleshooting for laboratory equipment
• Responsible for laboratory-base risk management, audits, and compliance documentation
• Maintain a safe, clean and hygienic laboratory working environment
• Perform other laboratory operational duties as required

Qualifications

• Diploma or bachelor’s degree in Biomedical science, Life Sciences, Chemistry, or a related discipline. Candidates without experience are welcome to apply
• Experience in clinical chemistry or biospecimen processing is an advantage
• Meticulous with strong attention to detail and good documentation practices
• Self-motivated, responsible, and willing to learn new techniques and systems
• Strong collaborative mindset with the ability to work effectively in a multidisciplinary team environment

Company Overview

JIJI.SG started in 2017 with 3 staff and 50 products. Now with 30+ employees, it offers 20,000+ home, office, furniture, decor, and lifestyle items. JIJI.SG aims to create seamless shopping experiences and help customers complete their living spaces.

Job Summary

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone to provide accurate information and support
• Assist customers with tracking orders, answering product questions, and providing aftersales support to enhance satisfaction
• Coordinate with logistics and internal teams to resolve delivery delays, stock shortages, and related issues efficiently
• Manage return and exchange requests by processing them and following up with customers to ensure professional service
• Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
• Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website

Preferred competencies and qualifications

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment